5/5
GooglePrompt service and realistic advice
Agent replied · 29 February 2024
Thanks for your review Steven
Trusted Agent profile · Bristol and Somerset
Verified
CJ Hole estate agents in Southville, Bishopston, Kingswood and 15 more
★★★★★
7,188 reviews across 18 offices and 5 platforms
www.cjhole.co.uk/estate-agents-and-letting-agents/branch/cheltenham
CJ Hole has 18 offices, in Southville, Bishopston, Kingswood, Cheltenham, Clifton, Westbury-On-Trym, Brislington, Bradley Stoke, Hucclecote, Downend, Henleaze, Burnham On Sea, Worcester, Redfield, Bishopsworth, Cirencester, Weston Super Mare and Broadway (Bristol and Somerset). Together they have 7,188 reviews on five platforms, rated 4.7 out of 5 overall.
6,419
Reviews on Google
All 18 offices
62
Reviews on Facebook
All 18 offices
1
Reviews on Yell
All 18 offices
379
Reviews on Trustpilot
All 18 offices
278
Reviews on allAgents
All 18 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers23 reviews
I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ...Read all 23 from sellers
Buyers14 reviews
My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ...Read all 14 from buyers
Landlords9 reviews
We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ...Read all 9 from landlords
Tenants2 reviews
It has been a pleasure talking to Ms Tilly Ryan the past few weeks. I was enquiring about rental properties for a group of new international students coming ...Read all 2 from tenants
Our offices
CJ Hole's 18 offices, most reviewed first. Each has its own page.
- CJ Hole Southville268 North Street, BS3 1JA1,595 reviews · 1,519 on Google (4.6)54 in the last 90 days
- CJ Hole Bishopston94 Gloucester Road, BS7 8BN891 reviews · 848 on Google (4.6)10 in the last 90 days
- CJ Hole Kingswood8 Regent Street, BS15 8JS675 reviews · 631 on Google (4.9)60 in the last 90 days
- CJ Hole Cheltenham1 Bath Street, GL50 1YE547 reviews · 515 on Google (4.8)9 in the last 90 days
- CJ Hole Clifton161 Whiteladies Road, BS8 2RF417 reviews · 371 on Google (4.8)1 in the last 90 days
- CJ Hole Westbury On Trym25 Canford Lane, BS9 3DQ413 reviews · 315 on Google (4.9)5 in the last 90 days
- CJ Hole Brislington46 Sandy Park Road, BS4 3PF367 reviews · 367 on Google (4.8)7 in the last 90 days
- CJ Hole Bradley StokeThe Willow Brook Centre, BS32 8BS349 reviews · 307 on Google (4.5)11 in the last 90 days
- CJ Hole Hucclecote5 Silverdale Parade, Hillview Road, GL3 3LA326 reviews · 226 on Google (4.9)18 in the last 90 days
- CJ Hole Downend5 Cleeve Wood Road, BS16 2SF308 reviews · 236 on Google (4.8)16 in the last 90 days
- CJ Hole Henleaze108 Henleaze Road, BS9 4JZ284 reviews · 271 on Google (4.8)7 in the last 90 days
- CJ Hole Burnham-On-Sea Sales64 High Street, TA8 1PE253 reviews · 252 on Google (4.7)0 in the last 90 days
- CJ Hole Worcester58 Foregate Street, WR1 1DX218 reviews · 129 on Google (4.7)0 in the last 90 days
- CJ Hole Redfield163 Church Rd, BS5 9LA176 reviews · 166 on Google (4.9)6 in the last 90 days
- CJ Hole Bishopsworth35 Church Road, BS13 8JL165 reviews · 101 on Google (4.8)30 in the last 90 days
- CJ Hole Cirencester1 Woolrich House, The Waterloo, GL7 2GA160 reviews · 111 on Google (4.8)7 in the last 90 days
- CJ Hole Weston Super MareSuite 3 Pure Offices, Pastures Avenue, BS22 7SB62 reviews · 60 on Google (4.9)0 in the last 90 days
- CJ Hole BroadwaySaddlers Barn, Kennel Lane, WR12 7DP2 reviews · 2 on Google (4.5)0 in the last 90 days
Reviews on Google
Showing 6,411 reviews on Google only. Show every review
Google5/5
GoogleCJ Hole Henleaze helped my sister and I with a very difficult sale of our Aunt's house. We were selling 'blind' as our Aunt had passed away suddenly. They assisted us on making the right decisions. Kate kept us informed all the way through the sale and we are extremely thankful for that. She is an asset to the company!
Agent replied · 28 February 2024
Jo, thanks for this review. Although the circumstances were sad and difficult, we're pleased to read that we assisted you along the way when needed. CJ Hole Team
5/5
GoogleExcellent service and all questions answered in good time when asked. Annie was wonderful, thanks all
5/5
GoogleReally easy process with the CJ team, Emma, Kirsty, Ana! Very proactive and good with communications, always keeping me up to date and quick to answer any queries.
Agent replied · 27 June 2024
Thank you Joseph for taking the time to provide Emma, Kirsty & Ana with such lovely feedback!
5/5
GoogleFantastic service from Kerry, Eva and Isaac. Nothing was too much trouble. Friendly, knowledgeable and honest advice. Communication has been great throughout, from viewing properties, conveyancing and now picking up the keys! Would not hesitate to recommend CJ Hole and would definitely use again in the future. Thank you so much!
Agent replied
Thank you so much Katie, both Isaac and Kerry are thrilled with your feedback. We're so pleased you've been happy!
5/5
GoogleWe are very grateful for the help we received from the team at CJ Hole Henleaze. Although our sale, being a mix of commercial and residential was maybe outside of their normal remit they have given excellent service, resulting in a sale! Particular thanks go to Tim and Lorraine who have been helpful and informative throughout the whole process. We would have no hesitation in recommending their services.
Agent replied · 15 February 2024
Jill and Chris, thanks for leaving the review, we really appreciate you pointing out excellent service. We're also pleased to know that you will have no hesitation recommending us to others too. Thank you. CJ Hole Team
5/5
GoogleThey were incredibly nice and helpful in my search for a new rental property. it was a very difficult time and I really appreciate their kindness.
5/5
GoogleRyan and Justin have been fantastic throughout the process. It’s been a long one! But we got there In the end. Both are great guys easy to deal with and very efficient. Thank you
Agent replied · 26 February 2024
We really appreciate the kind words Christine. Both Ryan and Justin are delighted to hear such praise. Thank you for taking the time to provide this feedback.
5/5
GoogleEd Thornton helped me greatly with the purchase of a property and I was delighted with his service from start to finish. He was aware that the property was a perfect fit for me during a difficult transition in my personal life. I had issues with timing and a related sale which caused me problems during the purchase process. Ed was on hand to help every step of the way and provided advice and guidance that assisted me with securing that property. He put my case forward to the seller and was there to answer any queries I had. I am grateful for his assistance and look forward to working with him again in the future.
Agent replied · 23 May 2024
Such great praise. Thanks for taking the time for the review Mike. Ed is really pleased to have received such comments. We hope you are really happy in your new home.
5/5
GoogleThey’re always prompt with replies. We dealt with Sam Miller and she was incredibly helpful, knowledgeable and a pleasure to deal with.
Agent replied · 22 February 2024
Thank you Emma for taking the time to write a review for Sam, its so great to read that you are pleased with our service, we love reading words like 'Helpful, Knowledgeable and a pleasure to deal with'. Feedback like this encourages the team to continue to deliver and excellent service!
5/5
GoogleReally good and friendly staff.
Agent replied · 27 February 2024
Thank you for taking the time to write a review, we really appreciate the feedback.
5/5
GoogleMaisie helped us through our entire experience and made our first experience of renting as easy as possible.
Agent replied · 27 February 2024
Thanks for taking the time to give Maisie a lovely review Emily, we really appreciate the feedback! Cj Hole Team
5/5
GoogleExcellent team providing an efficient, responsive and friendly service. Helped me sell a property at the right price with minimum hassle. Ongoing support provided through entire transaction. Would recommend highly. Great value for money.
Agent replied · 22 February 2024
Hi Jimmy, thanks for leaving this great review. Sounds like we've done another good job, and we're so happy to hear you will highly recommend us to others - thank you. CJ Hole Team
5/5
GoogleFrom viewing through to purchasing all the staff at CJ hole were so pleasant and approachable.Even when navigating problems in the chain and a change in property! Thank you so much 👍 …
Agent replied · 22 February 2024
Hi Jennikate's space, thanks for leaving the review. We appreciate your comments and we all wish you many happy years in your new home. CJ Hole Team
5/5
GoogleC j hole were very efficient and helped us complete in good time. Thank you !
Agent replied · 22 February 2024
Hannah, thanks for the review - much appreciated. CJ Hole Team
5/5
GoogleQuaid was really helpful with the viewing and getting things sorted
5/5
GoogleWe have recently sold and completed with cjhole we would like to thank Lorraine for all her efforts and time she put in to help get the sale completed and go as smoothly as possible we feel she went above and beyond to help reduce the stress of moving.
Agent replied · 22 February 2024
Thanks for the review Tracy! We're so pleased that we were able to take away some of the stress of moving - Lorraine appreciates the shout out and wishes you all well in your new home. CJ Hole Team
5/5
GoogleAlways a great, friendly and professional service.
Agent replied · 19 February 2024
Thank you for your review - great to hear you were pleased with our service, we aim to please. CJ Hole Team
5/5
GoogleI had this morning a viewing with Sam Miller, she was a very nice agent with us, she had a great comunication with us and she explain all the details of the house perfectly. I highly recomended to work with her.
Agent replied · 17 February 2024
Patricia we really appreciate you taking the time to write a lovely review for Sam, thank you very much.
5/5
GoogleLulu was amazing, would highly recommend!
5/5
GoogleVery happy with the help from Sam, she was friendly, welcoming and true to her word, popped me on a waiting list for a viewing and true to her word rang me when a cancellation came through and did the tour virtually. Thank you :-)
Agent replied · 16 February 2024
Thank you Sarah for taking the time to give Sam a review, we really appreciate your feedback.
5/5
GoogleI've had two viewings with Sam from the Bishopston team recently, and she's proven to be personable, intelligent, helpful and generally a great letting agent to interact with. The properties were in very good condition, which filled me with confidence as to the management quality.
Agent replied · 16 February 2024
Thank you so much for the feedback Anne-Lou. Sam will really appreciate the name check and words like Personable, Intelligent & Helpful! Are all words we love to read!
5/5
GoogleWhat a pleasure it was to actually speak to someone who cares, Leigh was a great help who actually took my details and was very knowledgable, I certainly know what to look out for now. Thank you so much!
Agent replied · 13 February 2025
Thank you Laura for taking the time to give Leigh a review - very much appreciated. Cj Hole Team!
1/5
GoogleService was efficient for getting the let. But unfortunately they proved no use when the landlord withheld our deposit, based on damage by previous tenants, after we spent the day cleaning the place before leaving.
Agent replied · 8 July 2023
Dear Ed, we are really disappointed to read that you are not satisfied with your experience with Cj Hole, we welcome feedback good or bad. Unfortunately we cannot find details of you on our system, please can you contact us directly so we can look into this - jeni.ponting@cjhole.co.uk we look forward to hearing from you.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
CJ Hole and its branches won awards at The British Property Awards in one year, most recently 2018.
British Property Awards winners in one year, the group and its branches: 2018.
British Property Awards by year, 2018
Source: The British Property Awards winners lists, as published, linked by year.
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Questions about CJ Hole
Which CJ Hole office has the most reviews?
Southville has the most, with 1,595 reviews rated 4.6 out of 5, followed by Bishopston with 891.
Where are the CJ Hole offices?
The 18 CJ Hole offices, by town:
- Bishopston: 94 Gloucester Road, Bishopston, BS7 8BN
- Bishopsworth: 35 Church Road, Bishopsworth, BS13 8JL
- Bradley Stoke: The Willow Brook Centre, Bradley Stoke, BS32 8BS
- Brislington: 46 Sandy Park Road, Brislington, BS4 3PF
- Broadway: Saddlers Barn, Kennel Lane, Broadway, WR12 7DP
- Burnham On Sea: 64 High Street, Burnham On Sea, Somerset, TA8 1PE
- Cheltenham: 1 Bath Street, Cheltenham, GL50 1YE
- Cirencester: 1 Woolrich House, The Waterloo, Cirencester, GL7 2GA
- Clifton: 161 Whiteladies Road, Clifton, BS8 2RF
- Downend: 5 Cleeve Wood Road, Downend, Bristol, BS16 2SF
- Henleaze: 108 Henleaze Road, BS9 4JZ
- Hucclecote: 5 Silverdale Parade, Hillview Road, Hucclecote, GL3 3LA
- Kingswood: 8 Regent Street, Kingswood, BS15 8JS
- Redfield: 163 Church Rd, Redfield, BS5 9LA
- Southville: 268 North Street, Southville, Bristol, BS3 1JA
- Westbury-On-Trym: 25 Canford Lane, Westbury-On-Trym, Bristol, BS9 3DQ
- Weston Super Mare: Suite 3 Pure Offices, Pastures Avenue, Weston Super Mare, Somerset, BS22 7SB
- Worcester: 58 Foregate Street, Worcester, WR1 1DX
What do sellers say about CJ Hole?
23 reviews from sellers, rated 4.9 out of 5 on average. For example, R wrote: "I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ..."
What do buyers say about CJ Hole?
14 reviews from buyers, rated 5.0 out of 5 on average. For example, J wrote: "My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ..."
What do landlords say about CJ Hole?
9 reviews from landlords, rated 4.9 out of 5 on average. For example, Bartholomew wrote: "We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ..."
Has CJ Hole won any awards?
Yes. In The Trusted Agent 2026 awards, Kingswood won Platinum, Clifton won Gold and five more branches won awards. At The British Property Awards 2018 its branches won 1 Gold award.
