5/5
GoogleGreat experience buying a house through CJ Hole, in particular Lulu, who was helpful and communicative throughout. She made the whole process smoother and helped to put my mind at ease! Thank you!
Trusted Agent profile · Bristol and Somerset
Verified
CJ Hole estate agents in Southville, Bishopston, Kingswood and 15 more
★★★★★
7,188 reviews across 18 offices and 5 platforms
www.cjhole.co.uk/estate-agents-and-letting-agents/branch/cheltenham
CJ Hole has 18 offices, in Southville, Bishopston, Kingswood, Cheltenham, Clifton, Westbury-On-Trym, Brislington, Bradley Stoke, Hucclecote, Downend, Henleaze, Burnham On Sea, Worcester, Redfield, Bishopsworth, Cirencester, Weston Super Mare and Broadway (Bristol and Somerset). Together they have 7,188 reviews on five platforms, rated 4.7 out of 5 overall.
6,419
Reviews on Google
All 18 offices
62
Reviews on Facebook
All 18 offices
1
Reviews on Yell
All 18 offices
379
Reviews on Trustpilot
All 18 offices
278
Reviews on allAgents
All 18 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers23 reviews
I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ...Read all 23 from sellers
Buyers14 reviews
My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ...Read all 14 from buyers
Landlords9 reviews
We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ...Read all 9 from landlords
Tenants2 reviews
It has been a pleasure talking to Ms Tilly Ryan the past few weeks. I was enquiring about rental properties for a group of new international students coming ...Read all 2 from tenants
Our offices
CJ Hole's 18 offices, most reviewed first. Each has its own page.
- CJ Hole Southville268 North Street, BS3 1JA1,595 reviews · 1,519 on Google (4.6)54 in the last 90 days
- CJ Hole Bishopston94 Gloucester Road, BS7 8BN891 reviews · 848 on Google (4.6)10 in the last 90 days
- CJ Hole Kingswood8 Regent Street, BS15 8JS675 reviews · 631 on Google (4.9)60 in the last 90 days
- CJ Hole Cheltenham1 Bath Street, GL50 1YE547 reviews · 515 on Google (4.8)9 in the last 90 days
- CJ Hole Clifton161 Whiteladies Road, BS8 2RF417 reviews · 371 on Google (4.8)1 in the last 90 days
- CJ Hole Westbury On Trym25 Canford Lane, BS9 3DQ413 reviews · 315 on Google (4.9)5 in the last 90 days
- CJ Hole Brislington46 Sandy Park Road, BS4 3PF367 reviews · 367 on Google (4.8)7 in the last 90 days
- CJ Hole Bradley StokeThe Willow Brook Centre, BS32 8BS349 reviews · 307 on Google (4.5)11 in the last 90 days
- CJ Hole Hucclecote5 Silverdale Parade, Hillview Road, GL3 3LA326 reviews · 226 on Google (4.9)18 in the last 90 days
- CJ Hole Downend5 Cleeve Wood Road, BS16 2SF308 reviews · 236 on Google (4.8)16 in the last 90 days
- CJ Hole Henleaze108 Henleaze Road, BS9 4JZ284 reviews · 271 on Google (4.8)7 in the last 90 days
- CJ Hole Burnham-On-Sea Sales64 High Street, TA8 1PE253 reviews · 252 on Google (4.7)0 in the last 90 days
- CJ Hole Worcester58 Foregate Street, WR1 1DX218 reviews · 129 on Google (4.7)0 in the last 90 days
- CJ Hole Redfield163 Church Rd, BS5 9LA176 reviews · 166 on Google (4.9)6 in the last 90 days
- CJ Hole Bishopsworth35 Church Road, BS13 8JL165 reviews · 101 on Google (4.8)30 in the last 90 days
- CJ Hole Cirencester1 Woolrich House, The Waterloo, GL7 2GA160 reviews · 111 on Google (4.8)7 in the last 90 days
- CJ Hole Weston Super MareSuite 3 Pure Offices, Pastures Avenue, BS22 7SB62 reviews · 60 on Google (4.9)0 in the last 90 days
- CJ Hole BroadwaySaddlers Barn, Kennel Lane, WR12 7DP2 reviews · 2 on Google (4.5)0 in the last 90 days
Reviews on Google
Showing 6,411 reviews on Google only. Show every review
Google5/5
GoogleGreat so far
Agent replied · 13 March 2024
Thanks for the great review!
5/5
GoogleHad a viewing with Sam a few weeks ago, she was very knowledgeable about the area and property and very quick to answer any questions I had. Excellent service
Agent replied · 5 March 2024
Great feedback, we really appreciate the name check for Sam and its great to read words like 'Excellent Service' Thank you for taking the time to rate our service.
4/5
GoogleGood
5/5
GoogleThanks Lulu and co, very fast and effective service. Always quick to respond. Edit Feb 2024: Continued great service. Many thanks to Max who is our contact during our tenancy
5/5
GoogleThanks All of the team for keeping us updated every step of the way with the sale of the property you were All excellent many thanks 👍 …
Agent replied · 19 March 2024
Alan, thank you for your review. We are happy that you found our service excellent! CJ Hole Team
5/5
GoogleThe whole team are a pleasure to deal with! Really helpful. Thanks so much to Victoria, Geena, Phoebe, Josh, Colin and James!
5/5
GoogleGreat experience using CJ hole Kingswood for the second time when selling our property. The team are kind, attentive and genuine. There were a few bumps along our journey in terms of our chain and Kerry the Sales Progressor worked really hard to keep up with the communication amongst all solicitors and sellers/buyers. 1st class service and would definitely recommend if you are selling your home, or looking to buy :)
Agent replied · 13 March 2024
Thank you so much for your lovely review Rachel. It was a pleasure working with you again and we hope you're settling into your new home well.
5/5
GoogleCJ Hole were tasked to find us a new tenant for our rental property. The whole process was seamless and for us completely stress free. It was not straightforward but Emma along with Ellie and Sara combined as a formidable team and very quickly and efficiently found us new tenants and completed all the necessary background work to get them in the house within a month. Thank you.
Agent replied · 5 March 2024
Thank you so much John for your 5-star review! Your feedback is highly appreciated and serves as encouragement for our team to continue delivering excellent service.
5/5
GoogleHad a wonderful experience working with Chloe! She was exceptionally friendly and informative throughout the whole process. Everything including planning the viewing and communication around it was spot on! We look forward to working with you in the future!
Agent replied · 5 March 2024
We really appreciate you taking the time to write a review for Chloe, we love reading words like 'Exceptionally Friendly & Informative' in our reviews! We are here to help.
5/5
GoogleGeorge, Lorraine and the team were so incredibly helpful. They kept me regularly up to date with all the information, even making sure they checked things with the solicitors. This team really went above and beyond to be helpful and make the house selling process as less stressful as possible
Agent replied · 1 March 2024
Hi Ros, this is a great review, thank you so much. CJ Hole Team
5/5
GoogleWe were very pleased with the service we received from the Henleaze office when buying our house (completed Feb 2024). Lorraine was particularly helpful in getting things over the line, regularly liaising with the sellers and their solictors and keeping us in the loop.
Agent replied · 1 March 2024
Matthew, thank you for leaving the review. We're happy to read that you were pleased with the service. Enjoy your new home. CJ Hole Team
5/5
GoogleGreat service across the board but especially Lorraine. We ended up in a very lengthy process (through no fault of CJ Hole!) but Lorraine in particular went above and beyond to keep everything on track and make sure our sale still went through. Could not recommend enough, would happily use again if we were ever to move. Thank you for everything.
Agent replied · 29 February 2024
Molly-Jo, thanks for leaving the review - much appreciated. Enjoy your new home. CJ Hole Team
5/5
GoogleCJ Hole Kingswood were very helpful and efficient during the buying process. They helped make my first buying experience go smoothly. Thanks
Agent replied · 29 February 2024
Thank you so much Leon, hope you're settling into your new home well :)
5/5
GoogleC J Hole was fantastic from beginning to end. The team there especially Lorraine kept us up to date and sane through what ended up being long and painful process. Lorraine definitely went above and beyond on many occasions and got things back on track, the real saviour of the day! A big thank you to you all 100% would recommend and use again.
Agent replied · 29 February 2024
We like the word 'fantastic' in our reviews James - thank you. We're also very happy to hear you will 100% recommend us to others, and use us again. Thanks again - CJ Hole Team
5/5
GoogleThe agency staff are incredibly polite, diligent, and responsive. Working with them was a positive experience. I highly recommend this agency for their professionalism and reliability. Finding a rental home was smooth and pleasant with their assistance
Agent replied · 29 February 2024
What a lovely review to read, thank you so much for taking the time to write it, such lovely feedback for the team!
5/5
GoogleMany thanks to Lorraine and the C J Hole team for the excellent service provided throughout our recent house purchase. We had various contractors needing access to the property during the conveyancing process and we were so grateful for all the support in ensuring that these property visits were straightforward. It was a pleasure working with you!
Agent replied · 28 February 2024
Paul, thanks for leaving the review - it was a pleasure working with you too. CJ Hole Team
5/5
GoogleFaultless handling of our purchase, and much of the time Kerry was driving the momentum. Thank you to the whole team for helping us get to our new home
Agent replied · 29 February 2024
Thank you so much for your review Kate, we hope you're settling in well :)
5/5
GoogleHad our first viewing with Sam today. She did a fantastic job and showed a us a really wonderful property. Very professional and no complaints here!
Agent replied · 29 February 2024
Lovely to read another great review for Sam, thank for taking the time to write it! We really appreciate the feedback.
5/5
GoogleA fantastic experience with CJ Hole Clifton. Great team that are on hand to look after your requirements. Highly recommend
5/5
GoogleGreat job getting our house sold - would recommend to others!
Agent replied · 29 February 2024
Thanks for your review Paul, much appreciated
5/5
GoogleCJ hole handled my Father in laws sale recently. Kerry was especially helpful and supportive during what was a lengthy and stressful process, always on hand to try and assist,guide and support. Thank you
Agent replied · 29 February 2024
Thank you for your lovely review Alexandra, we know it was a difficult journey for you all but we're so pleased to have finally completed, Kerry especially.
5/5
GoogleFantastic communication and advice throughout our transaction. Having CJ Hole as a competitor in the past was never fun as an estate agent but having them on your side I can see why they're top class!! Thank you again for all your help.
Agent replied · 29 February 2024
Thank you so much Bryn, it means a lot! We also much preferred working alongside you :) Wishing you many years of happiness in your new home!
5/5
GoogleExceptional Service at CJ Hole Kingswood - A Big Thank You to Isaac Hole: From the onset of my property journey, CJ Hole Kingswood has been nothing short of exceptional, particularly due to the efforts of Isaac Hole. His professionalism, dedication, and expertise truly set a high standard for real estate services. Isaac was incredibly attentive to my needs, answering every question I had with clarity and depth. His knowledge of the property market and his ability to articulate complex processes in simple terms made my experience both educational and reassuring. What stood out the most was Isaac's commitment to seeing the sale through from start to finish. He was always proactive, ensuring that each step of the process was smooth and efficient. His ability to open the property at short notices was highly appreciated, showing a level of flexibility and customer service that is rare in the industry. Moreover, Isaac's coordination with the seller was impeccable. He made sure the seller was always available, facilitating a seamless communication channel that helped in making informed decisions quickly. This level of coordination was crucial in maintaining momentum in the sale process and is a testament to his exceptional organizational skills. The overall experience with CJ Hole Kingswood, under Isaac's guidance, was not just a transaction, but a journey that was made easy and enjoyable. I would highly recommend their services to anyone looking for a reliable and effective estate agency. Their commitment to excellence is evident in every interaction, and I am deeply grateful for the smooth and successful purchase of my property. Thank you, Isaac and the CJ Hole Kingswood team, for your outstanding service!
Agent replied · 29 February 2024
Thank you so much for your incredible review Abdullahi, it means so much to Isaac and the whole team. Wishing you many happy years in your new home!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
CJ Hole and its branches won awards at The British Property Awards in one year, most recently 2018.
British Property Awards winners in one year, the group and its branches: 2018.
British Property Awards by year, 2018
Source: The British Property Awards winners lists, as published, linked by year.
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Questions about CJ Hole
Which CJ Hole office has the most reviews?
Southville has the most, with 1,595 reviews rated 4.6 out of 5, followed by Bishopston with 891.
Where are the CJ Hole offices?
The 18 CJ Hole offices, by town:
- Bishopston: 94 Gloucester Road, Bishopston, BS7 8BN
- Bishopsworth: 35 Church Road, Bishopsworth, BS13 8JL
- Bradley Stoke: The Willow Brook Centre, Bradley Stoke, BS32 8BS
- Brislington: 46 Sandy Park Road, Brislington, BS4 3PF
- Broadway: Saddlers Barn, Kennel Lane, Broadway, WR12 7DP
- Burnham On Sea: 64 High Street, Burnham On Sea, Somerset, TA8 1PE
- Cheltenham: 1 Bath Street, Cheltenham, GL50 1YE
- Cirencester: 1 Woolrich House, The Waterloo, Cirencester, GL7 2GA
- Clifton: 161 Whiteladies Road, Clifton, BS8 2RF
- Downend: 5 Cleeve Wood Road, Downend, Bristol, BS16 2SF
- Henleaze: 108 Henleaze Road, BS9 4JZ
- Hucclecote: 5 Silverdale Parade, Hillview Road, Hucclecote, GL3 3LA
- Kingswood: 8 Regent Street, Kingswood, BS15 8JS
- Redfield: 163 Church Rd, Redfield, BS5 9LA
- Southville: 268 North Street, Southville, Bristol, BS3 1JA
- Westbury-On-Trym: 25 Canford Lane, Westbury-On-Trym, Bristol, BS9 3DQ
- Weston Super Mare: Suite 3 Pure Offices, Pastures Avenue, Weston Super Mare, Somerset, BS22 7SB
- Worcester: 58 Foregate Street, Worcester, WR1 1DX
What do sellers say about CJ Hole?
23 reviews from sellers, rated 4.9 out of 5 on average. For example, R wrote: "I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ..."
What do buyers say about CJ Hole?
14 reviews from buyers, rated 5.0 out of 5 on average. For example, J wrote: "My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ..."
What do landlords say about CJ Hole?
9 reviews from landlords, rated 4.9 out of 5 on average. For example, Bartholomew wrote: "We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ..."
Has CJ Hole won any awards?
Yes. In The Trusted Agent 2026 awards, Kingswood won Platinum, Clifton won Gold and five more branches won awards. At The British Property Awards 2018 its branches won 1 Gold award.
