5/5
I have just had my 1st ever viewing, I'm new to renting through an Agency and Max made me feel relaxed and answered all my questions and concerns fantastically.

Trusted Agent profile · Bristol and Somerset
Verified
★★★★★
7,187 reviews across 18 offices and 5 platforms
www.cjhole.co.uk/estate-agents-and-letting-agents/branch/cheltenham
CJ Hole has 18 offices, in Southville, Bishopston, Kingswood, Cheltenham, Clifton, Westbury-On-Trym, Brislington, Bradley Stoke, Hucclecote, Downend, Henleaze, Burnham On Sea, Worcester, Redfield, Bishopsworth, Cirencester, Weston Super Mare and Broadway (Bristol and Somerset). Together they have 7,187 reviews on five platforms, rated 4.7 out of 5 overall.
6,419
Reviews on Google
All 18 offices
62
Reviews on Facebook
All 18 offices
1
Reviews on Yell
All 18 offices
378
Reviews on Trustpilot
All 18 offices
278
Reviews on allAgents
All 18 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ...Read all 23 from sellers
My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ...Read all 14 from buyers
We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ...Read all 9 from landlords
It has been a pleasure talking to Ms Tilly Ryan the past few weeks. I was enquiring about rental properties for a group of new international students coming ...Read all 2 from tenants
CJ Hole's 18 offices, most reviewed first. Each has its own page.
Showing 6,411 reviews on Google only. Show every review
5/5
I have just had my 1st ever viewing, I'm new to renting through an Agency and Max made me feel relaxed and answered all my questions and concerns fantastically.
5/5
CJ Hole Lettings & Estate agent is a company filled with professional and efficient staff. We had a beautiful experience with them this month. We started the process of renting a house or an apartment with them and it two weeks or less from viewing to moving in. Shelly Lewis and her colleagues demonstrated high level commitment and dedication to work. Their approach and feedback is topnotch. We will continue to do business with you guys and will also recommend CJ HOLE to my friends. Cheers to the best letting agent as far as I am concerned. You guys are amazing and awesome.
Thank you for your review, we will be sure to pass this feedback on to the team, especially Shelly. We hope you settle into your new home.
5/5
Max showed us around a house and couldn’t have been more helpful and friendly. So pleased to see such a friendly face when it can be such a stressful time. Thanks Max ☺️
5/5
Callum was super relaxed and helpful and made the property feel like a super exciting prospect indeed!
5/5
We were shown around a lovely house by Callum Barber. He was helpful, polite, honest and answered all our queries. Thank you again Callum :)
5/5
Lindsay has been very helpful, has listened to our requests and matched properties to them well, and responds quickly to messages. Recommend 100%
Thank you so much for your recommendation Alice, we really appreciate it!
5/5
Callum showed us a beautiful property in Bedminster, answered all our questions, and responded quickly to emails prior to the viewing. The viewing was very relaxed and allowed us to view each space in our own time.
5/5
Callum showed us around a property in Bedminster today and was excellent. He was very friendly and approachable and able to answer all of the questions that we had!
5/5
Callum Barber was incredibly helpful throughout our viewing process, with every single question that we had answered in full without hesitation. I trust that he will be very supportive throughout our application process.
5/5
David and the team at CJ Hole Downend have been extremely supportive throughout our moving home process. They showed real empathy and understanding. Highly recommended.
Hi Mark, thank you for your kind words, it's been a pleasure. We wish you and all the family, the best in your new home.
5/5
Having used the firm for letting for more than 10 years and then recently on the sale of the property highly professional and customer focused service throughout
We really appreciate the kind words Emrys. It has been our pleasure working to get your property sold, and likewise, also assisting with the letting previously. All the very best wishes for the future from all of the team.
5/5
Delighted that CJ hole got our sale and purchase over the line. Lorraine in particular was great in the sales progressing side to get everything finished.
Hi John, thanks for the review! We wish you all the very best in your new home. CJ Hole Team
1/5
Rating only, no written review.
Hi Kate, we are really disappointed to read that you are not satisfied with your experience with Cj Hole, we welcome feedback good or bad. Unfortunately we cannot find details of you on our system, please can you contact us directly so we can look into this - jeni.ponting@cjhole.co.uk we look forward to hearing from you.
5/5
My Wife and I asked CJ hole for a valuation on our home to loo at moving, from the get go everyone has been professional and extremely helpful in what turned out to be a very stressful process with solicitors etc, could not fault them at all.
Thank you so much for your review Jack, we hope you're well settled in your new home!
5/5
I saw a beautiful property today with callum, callum was kind and professional with the property. I hope i am opportune to rent the property.
5/5
Sam, Lulu, Quaid and team have been outstanding to work with on my recent sale and purchase. Consistently supportive and clear, with transparent communication throughout. Huge thanks for everything team; You definitely kept me sane at times throughout the process!
5/5
Was shown around a property yesterday afternoon by Callum. He was fantastic at answering all our questions and assuring that we would be happy with CJ Hole.
5/5
They are fast, precise and always very kind. Thanks in particular to max wotton to be so efficient
5/5
Big thanks to Max Wotton for being so kind and efficient
5/5
Callum was great!
1/5
Absolutely abominable service, can't believe how utterly incompetent a business can be. We used CJ Hole for a letting and they are a really good example of why estate agents should not exist. Extremely frustrating for both us and our … More
5/5
I just had to put pen to paper to praise Lulu at the Southville office. Lulu has been approachable, friendly, knowledgeable and extremely helpful throughout, whilst maintaining a professional demeanour. Lulu was personally instrumental in … More
5/5
I was recommended CJ Hole by a friend and I can see why. The process of selling a house was made incredibly easy. Communication was swift, the support during the process was thorough and Donna and Kerry were excellent in keeping me up to date with what was going on - both at the point of sale and when marketing the property. Would definitely use again.
5/5
Callum was expeditious and helpful both in showing me the property to be rented and in email correspondence
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

CJ Hole and its branches won awards at The British Property Awards in one year, most recently 2018.
British Property Awards winners in one year, the group and its branches: 2018.
British Property Awards by year, 2018Source: The British Property Awards winners lists, as published, linked by year.
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Southville has the most, with 1,595 reviews rated 4.6 out of 5, followed by Bishopston with 891.
The 18 CJ Hole offices, by town:
23 reviews from sellers, rated 4.9 out of 5 on average. For example, R wrote: "I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ..."
14 reviews from buyers, rated 5.0 out of 5 on average. For example, J wrote: "My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ..."
9 reviews from landlords, rated 4.9 out of 5 on average. For example, Bartholomew wrote: "We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ..."
Yes. In The Trusted Agent 2026 awards, Kingswood won Platinum, Clifton won Gold and five more branches won awards. At The British Property Awards 2018 its branches won 1 Gold award.