Andrew Grant reviews from sellers

★★★★★ 5/5

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Professional and friendly service.

Andrew Grant Kidderminster sold our house within 6 weeks of it going on the market. The initial marketing was easy and quick and we were up and running in no time. The online "tracker" facility is a fantastic way to keep up to date with enquiries, viewings, interest etc throughout the sale. Unfortunately our original buyer had to pull out but our agent, Kristina Hawley, pushed on with marketing and generating interest and we had an second offer in no time! We pushed for a quick completion and amazingly...it happened seamlessly. All the staff seem to have a genuine personal interest in our sale so we felt in safe hands all the way through and knew we would achieve a sale quickly. A great branch of a great estate agent and my husband and I would highly recommend them.

Lydia · 3 November 2016 · Andrew Grant Kidderminster

★★★★★ 5/5

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Excellent service from day 1

I would highly recommend Andrew Grant.. Very professional and well deserving of their fee. All viewings were carried out by a member of their team, they are easy to contact and always accommodating. Andrew Grant go above and beyond to achieve the sale and no hidden costs or extras added on for marketing.

Alyson · 28 October 2016 · Andrew Grant Stourbridge

★★★★★ 5/5

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Brilliant

George Pickard So very proffesional he is so good at his job , he just seems to pull every body who is involved together and just makes it all happen. I cannot rate that man highly enough, thanks George

Patricia · 25 October 2016 · Andrew Grant Country Homes

★★★★★ 5/5

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plesent & friendly

jane was always helpful and attentive to my requirements, and handled most situations well. however, if it wasn't for my purchaser writing to me directly I wouldn't have known that she wanted to buy my house even though she had shown interest to Andrew grant. it appears that as you already had a prospective buyer in play and a price agreed a potential second offer was ignored and I would have lost out on £10000 ! I don't blame jane - my guess is that it's a policy failure ....another £10k is only £150 extra commission for you so why bother. 10 out of 10 to jane though by the way your Bromsgrove office needs looking at - they handled the letting on davenham road appallingly and. d watts

David · 21 October 2016 · Andrew Grant Droitwich

★★★★★ 5/5

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Staff made every effort possible to make sure the sale of our house went smoothly

I can't thank the staff enough for their help and support with what turned out to be a complicated sale process. They keep in touch with us regularly and were very proactive with selling and the whole moving process.

Sophia · 12 October 2016 · Andrew Grant Country Homes

★★★★★ 5/5

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Excellent Service

I have absolutely no hesitation in writing this review. We have a property that had been on the market for many months with other agents. Feeling quite disillusioned by the lack of interest we put in the hands of Andrew Grant and within a very short time our property is sold. A special thank you to Matt Burrows who has excellent client relation skills and has guided us through the process with ease and professionalism.

Lyn · 12 October 2016 · Andrew Grant Stratford-upon-Avon

★★★★★ 5/5

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In an unusual situation, went above and beyond

This was an unusual situation, with a Grade 2 listed building that had been empty for several years. I was the executor for the estate and live in Ireland, so could not just 'pop in', but although I never met them, I felt that I developed a good relationship with the agents involved (Jane and Julie) who did all I asked of them and more. Although we did not achieve the asking price, this was not surprising as the property had deteriorated, and in the end the process was quick and efficient. I couldn't have asked for more. Well done, girls! P.S. The bit below that says I've read the Terms and Conditions is a lie - I haven't, and I object to being asked to 'register' to submit this review. Because of where I live I am never likely to use this site again. All that should be required at the end of this is a button which says 'SUBMIT'! STOP THE MARKETING BIT, RATERAGENT - it doesn't belong here!

Chris · 11 October 2016 · Andrew Grant Ludlow

★★★★★ 5/5

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Professional, courteous and quick to respond.

Having managed our property for rent for a number of years and having provided a good service, our decision to sell through Andrew Grant - Henley in Arden office was an easy one. From the outset, Debbie Goodworth was extremely professional, keeping us informed at every stage of the sale process. When we approached her with a query, it was addressed and answered in a matter of hours and in some cases, minutes. We are delighted to have used this agent and in Debbie, I'm sure that other sellers will find her as courteous and helpful as we have done.

Russell · 11 October 2016 · Andrew Grant Henley-in-Arden

★★★★★ 4/5

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Very pleasant and helpful staff.

Overall staff helped and guided us through in spite of several setbacks beyond everyone's control. One small comment about the photography for the brochure, we weren't particularly impressed by the independent photographer used.

Helena · 11 October 2016 · Andrew Grant Country Homes

★★★★★ 5/5

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Thoroughly recommended for energy, efficiency and effectiveness

We are delighted by the service we have received. The people we met were experienced, personable and efficient. They quickly provided us with viewings and the house sold almost immediately

Janet · 11 October 2016 · Andrew Grant Ludlow

★★★★★ 5/5

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An excellent experiece throughout the entire process.

Quite simply an exceptionally good experience throughout the entire process. From arriving at an accurate valuation to promptly finding a purchaser, from handling the negotiations to managing the completion of the sale, the team at Andrew Grant were personable, professional and proactive, delivering the least stressful house transaction that we have ever experienced.

Clive · 11 October 2016 · Andrew Grant Stourbridge

★★★★★ 5/5

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Good thorough and committed endeavour to sell the property

During my period as a selling customer, I found the communication to be far above the norm for estate agents that I have encountered in the past and would have no hesitation in recommending Debbie and Henley Office in general. to other prospective property sellers in and around the Henley area.

Geoffrey · 7 October 2016 · Andrew Grant Henley-in-Arden

★★★★★ 5/5

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Very good service, reasonable cost.

Rating only, no written review.

Gunnar · 5 October 2016 · Andrew Grant Kidderminster

★★★★★ 5/5

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Professional, efficient, effective.

Acting on a Probate sale, Andrew Grant gave prompt and efficient service and excellent marketing advice which achieved the best price within a good timescale. Very happy with the service from initial introduction through to completion. Highly recommended.

Ian · 3 October 2016 · Andrew Grant Droitwich

★★★★★ 5/5

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Excellent communication, frequent updates, professional service.

Rating only, no written review.

Sarah · 27 September 2016 · Andrew Grant Redditch

★★★★★ 5/5

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Nothing was too much trouble

We had a most unusual property to sell and Jayne Bennett's advice in bringing it to market was invaluable. It went on the market in Jan-16 and a flurry of interest ensued, resulting in 2 offers, one risible and the other 'just' acceptable. We were having to wait for the buyer to sell before we could exchange contracts. After some time, we had a good discussion with Jayne and reduced our asking price. A new buyer emerged and, although the process was fraught with difficulty, completion eventually took place. I cannot speak highly enough of Sarah Fellows who unraveled a problem of the buyers' solicitor's making. Thanks for all your help.

Peter · 26 September 2016 · Andrew Grant Bromsgrove (44 High Street)

★★★★★ 5/5

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Fast, efficient , professional and compassionate.

Andrew Grant were fantastic. All their staff were on the ball , helpful and they did a thoroughly professional job. When they said they would do something they did it . Their communication with me as a client was exemplary and they communicated with each other which was equally important. I would highly recommend them . They had the right contacts, used them and got me a sale at at higher price than I was expecting and with a speed that was unheard of as far as I was concerned and I'm a solicitor !. I would certainly use them again .

Melissa · 22 September 2016 · Andrew Grant Solihull

★★★★★ 2/5

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initial good service then it fell off a cliff!

Initially very pleased with the experience but once we had an offer on the table the agents became very hard to contact, were very slow in providing updates - if they came back at all and seemed at times to represent their buyer rather than us. I lost track of the number of times I left a message to get nothing back for days on end. Very disappointing customer experience especially as my mum who was selling was elderly, anxious and was going through what is acknowledged as a very stressful time

Linden · 22 September 2016 · Andrew Grant Pershore

★★★★★ 5/5

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Fast House sale with excellent service

Having had difficulty in selling my property in Malvern Wells I chose Andrew Grant to re-market the property for me. They were thorough in their preparation of marketing media, confident in their ability to sell the property and were very enthusiastic, As the property was empty, it was important that the agents' representatives who took client viewings were experienced and motivated and Sarah Hempstock (Sales Valuer) ensured me that this was the case and convinced me to use Andrew Grant. Within a month or so the property was sold subject to contract.

Reeves · 21 September 2016 · Andrew Grant Malvern

★★★★★ 5/5

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My review of Andrew Grant Bromsgrove offcie

We are very satisfied with the performance of Andrew Grant Bromsgrove office, they were very efficient and the communication from them was very good. I would be more than happy to recommend the Bromsgrove office to any potential client..

John · 14 September 2016 · Andrew Grant Commercial

★★★★★ 5/5

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Recent Sale

Worked hard on marketing our property and kept us upto date with when it would appear in the paper etc overall very pleased,.

Steve · 13 September 2016 · Andrew Grant Stourbridge

★★★★★ 5/5

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Sale of the century

Andrew Grant was recommended to us and did not disappoint. The team worked very hard to secure a sale and supported us through some sticky moments prior to exchange. We cannot thank Matthew Cooke and Mary-Ann Williams enough and would recommend your team to anyone using the Worcester Office. Judith and Malcolm Jones.

Malcolm · 12 September 2016 · Andrew Grant Country Homes

★★★★★ 5/5

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Excellent Service Every Step of the Way

We instructed Andrew Grant to sell our property after receiving positive feedback from others about their high levels of service delivery and professionalism. From the outset we were not disappointed. Anneke Babber (Stourbridge branch) is confident, friendly and highly efficient as are her colleagues at the Stourbridge branch Anneke explained the marketing process in detail and reassured us immediately that Andrew Grant were the right agents to market and sell our property. The online portal makes monitoring of progress very easy. Viewings were always scheduled in at a time to suit us and adequate notice given on every occasion. Anneke also provided a number of ideas and initiatives to expedite the process. House sales and moves are potentially very stressful but we can honestly say Andrew Grant made the whole experience far less complicated and painful. Thank you!

Esta · 8 September 2016 · Andrew Grant Stourbridge

★★★★★ 5/5

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Excellent service and communication

Samantha · 25 August 2016 · Andrew Grant Malvern