143 reviews from sellers, newest first, with the office each one is about.
★★★★★ 5/5
View AgentsAndrew Grant are excellent
From valuation to completion they were excellent. They are professional and committed to assisting the sale, nothing was too much trouble.
Jackie · 2 January 2017 · Andrew Grant Solihull
Agent replied · 10 January 2017
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 0121 709 4422, or email solihull@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Solihull Branch.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 5/5
View Agents1st Class help and support
Having begun our property sale journey with another agent who provided little support and promotion, we received a valuation from Kristina at Andrew Grant. We were made to feel reassured and more confident about our sale. Kristina provided regular updates and within a matter of weeks we received our acceptable offer. Throughout sale proceedings Kristina at Andrew Grant has gone above and beyond, supporting not only our sale but also acting for many of the other agents in the chain - Thank you :-)
Our only disappointment was the lack of care and concern we received from Premier Property Lawyers (Andrew Grants Conveyencers) who 'misplaced' pieces of important documents, resulting in the delay of proceedings.
Amy · 29 December 2016 · Andrew Grant Kidderminster
Agent replied · 3 January 2017
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01562 60228, or email kidderminster@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Kidderminster Branch.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 5/5
View AgentsGreat Service
We have received a great service from start to finish. Managed by Justin, the sale of our house has been straight forward. We have been kept informed throughout the whole process. It is worth mentioning that we were extremely happy with the quality of photographs taken to market our property. The house sold within one week! We would recommend the services of Andrew Grant to anyone looking to sell in Kidderminster.
A customer · 28 December 2016 · Andrew Grant Kidderminster
Agent replied · 3 January 2017
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01562 60228, or email kidderminster@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Kidderminster Branch.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 5/5
View AgentsSale of Keewaydin
The property was on sale through a difficult period and the dedication and persistence shown throughout the process was exceptional.
I would certainly use and recommend Andrew Grant for any Domestic Property sale.
John · 20 December 2016 · Andrew Grant Country Homes
Agent replied · 3 January 2017
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01905 734735, or email country.homes@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Country Homes.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 5/5
View AgentsSale of country home
My agent, George Pickard of Andrew Grant Country Homes, was excellent in every respect - very knowledgeable, helpful, courteous and professional. He worked very hard for us and was always available for questions and advice. I highly recommend him and his team. Thank you George!
Liz · 11 December 2016 · Andrew Grant Country Homes
Agent replied · 13 December 2016
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01905 734735, or email country.homes@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Country Homes.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 3/5
View AgentsA nightmare.
The whole system needs to change. This policy of not dealing with agents and solicitors further down the line (they only deal with immediate agents and solicitor that are dealing with the sale and the house the vendor is buying. This must change to create a smoother and more professional service.
They need training on the value of solar panels. No mention was made of these to my buyers. Other estate agents make a big issue of this.
Staff should not interfere with completion dates without the guidance of solicitors. They should be throughly aware that all parties are in agreement, otherwise this causes absolute chaos; we had to cancel removal dates on three seperate occasions, risking being charge three separate times for cancellation.
I would very strongly advice them to steer clients looking for a solicitor away from a certain fiirm (they know who they are). The lack of co-operation and chaos caused to us very nearly gave us a breakdown, leading to us nearly dropping out of the sale on two several occasions..
They should co-operate more with the solicitor dealing with sale of one's property. Not doing this leaves one with impression that all their interested in just getting your money.
Andrew Grant is a prominent Tory, he should put pressure on his Party to change the system, so that it runs more smoothly and to the advantage of clients.
Andrew · 10 December 2016 · Andrew Grant Pershore
Agent replied · 13 December 2016
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued efforts to improve our service. We are very sorry to hear that the level of service provided has fallen short of our usual high standard and we would respectfully request the opportunity to discuss this with you and endeavour to rectify the matter in as timely a manner as possible.
Please contact us on 01386 554031, or email pershore@andrew-grant.co.uk
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 5/5
View AgentsIf there were 6 stars....
I'd like to thank the staff at Andrew Grant for all they did to help us sell our beautiful home, and, even more importantly, for keeping us up-to-date on a regular basis during the arduous weeks that followed!
From the initial visit by Vicky Chatwin, to the relationship built up with Nick (Lawton) I could not fault the care and attention they gave to us. Nick went beyond helpful, and was always eager to make enquiries on our behalf, always returning calls and helping smooth worried brows!
I would recommend the team - including Rebecca - wholeheartedly, and wish them all well for the future.
Jenni · 23 November 2016 · Andrew Grant Stourbridge
Agent replied · 29 November 2016
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01384 370232, or email stourbridge@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Stourbridge Branch.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 5/5
View AgentsExcellent honest advice from start to completion.
Great advice and a personable service provided by all the team, nothing was to much trouble. By far the best agent in kidderminster.
Clive · 22 November 2016 · Andrew Grant Kidderminster
Agent replied · 29 November 2016
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01562 60228, or email kidderminster@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Kidderminster Branch.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 4/5
View Agentsflat sale
After a slow start. The staff at Andrew Grant pulled out all the stops to support a difficult and emotional sale. They don't come cheap but they are good when the chips are down. I would recommend Andrew Grant.
Lesley · 22 November 2016 · Andrew Grant Bromsgrove (44 High Street)
Agent replied · 29 November 2016
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01527 579977, or email bromsgrove@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Bromsgrove Branch.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 5/5
View AgentsExcellent Service
We received an excellent and professional service from Andrew Grant from start to finish. We highly recommend them.
Susan · 22 November 2016 · Andrew Grant Kidderminster
Agent replied · 29 November 2016
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01562 60228, or email kidderminster@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Kidderminster Branch.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 4/5
View AgentsGreat service with a professional manner
From initial meeting to select a local agent through to completion, we received a professional service with frequent updates keeping us informed as to the status of our sale and the chain below.
There seems to be a strong sense of team within the local branch office, and executed my instructions quickly and effectively.
I would not hesitate in recommending Andrew Grant Stourbridge.
Mr · 21 November 2016 · Andrew Grant Stourbridge
Agent replied · 29 November 2016
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01384 370232, or email stourbridge@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Stourbridge Branch.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 5/5
View AgentsVicky Chatwin at Andrew Grant went that extra mile to ensure our smooth house move. Excellent servi
Vicky Chatwin at Andrew Grant - Stourbridge Branch went out of her way to ensure the smooth running of our recent house move. Initially she gave us good advise when marketing our house and we could not fault the viewing service offered, She always returned our calls so did all the staff in the office. They ensured we were kept up to date with the day to day happenings regarding the sale of our house right up until moving day. . We would DEFINITELY recommend Vicky Chatwin at Andrew Grant.
Sally · 17 November 2016 · Andrew Grant Stourbridge
Agent replied · 29 November 2016
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01384 370232, or email stourbridge@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Stourbridge Branch.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 3/5
View AgentsAverage service
Initially it went for auction. The auction took place in the wrong area. When a buyer was found the sale was not followed up and it fell through. It wasn't until their employee Grace Martin in their Redditch Office took over the sale, it was sold within 24 hours and the sale was followed through. She did more in a month than previous staff done in ten months. I do not feel service favoured costs.
Ellen · 16 November 2016 · Andrew Grant Redditch
Agent replied · 22 November 2016
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued efforts to improve our service. We are very sorry to hear that the level of service provided has fallen short of our usual high standard and we would respectfully request the opportunity to discuss this with you and endeavour to rectify the matter in as timely a manner as possible.
Please contact us on 01527 66161, or email redditch@andrew-grant.co.uk
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 5/5
View Agentshouse sale
I have used AG on several occasions and the service is fantastic the staff are friendly and have kept me informed all the way through the process of a purchase or sale. friendly office overall I would give 10/10 for service.
Affy · 16 November 2016 · Andrew Grant Redditch
Agent replied · 29 November 2016
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01527 66161, or email redditch@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Redditch Branch.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 5/5
View Agentssale of property
very pleased with the communication i received during the process of selling the property
Dale · 15 November 2016 · Andrew Grant Country Homes
Agent replied · 29 November 2016
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01905 734735, or email country.homes@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Country Homes.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 4/5
View AgentsFell short of our initial expectations
We were very impressed with Jemma and the quick follow up with photos and marketing. Within a week we had 3 viewings and were optimistic. But Only 2 more viewings were made over the next 14 weeks.
We did not feel that we had enough feedback over the period. Usually we had to call AG to get updates. We also did not get a good reason why our home was not receiving viewings - just the quietness of the market.
Sadly we have changed agents to see if we get better luck, let's see if it's actually our house that is the problem!
Chris · 12 November 2016 · Andrew Grant Droitwich
Agent replied · 15 November 2016
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued efforts to improve our service. We are very sorry to hear that the level of service provided has fallen short of our usual high standard and we would respectfully request the opportunity to discuss this with you and endeavour to rectify the matter in as timely a manner as possible.
Please contact us on 01905 771124, or email droitwich@andrew-grant.co.uk
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 5/5
View Agentsinitial set up to sell our property
Rosie has the three P's, Pleasant, personable and professional. The sales particulars and the web site show our home to it's best.
Nick · 11 November 2016 · Andrew Grant Henley-in-Arden
Agent replied · 15 November 2016
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01564 794155, or email henley@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Henley-in-Arden Branch.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 4/5
View AgentsPirton View - November 2015
On market for some time but were regularly contacted by agents to keep us abreast of what was happening. When a sale was eventually achieved the two V's, Vicky and Victoria worked well for us chasing both the chain below and our builders.
John · 11 November 2016 · Andrew Grant Pershore
Agent replied · 15 November 2016
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01386 554031, or email pershore@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Pershore Branch.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 5/5
View AgentsI would say they were proffesional, polite, welcoming and above all the service was more excellent.
Rating only, no written review.
Amrit · 9 November 2016 · Andrew Grant Solihull
★★★★★ 5/5
View AgentsMary Ann
I couldn't have been more pleased with the service I received. Mary Ann was at all times professional and charming. She had a very proactive approach to the sale and kept me informed at all times. I think that the regular calls throughout the process were the the most impressive aspect of Mary Ann's work. Thank you
John · 8 November 2016 · Andrew Grant Country Homes
Agent replied · 15 November 2016
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01905 734735, or email country.homes@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Country Homes.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 1/5
View AgentsSale of Grade 2 listed cottage
Lots of early promise but not followed up with driving the sale forward. Appalling communication, sometimes upto 3 weeks between updates. AG claim to be specialists in these types of buildings but saw no evidence of this. A huge bill for very very little effort. I would never use them again. They offered no added valve over and above an online agent such as purple bricks. The office is extremely small and inpersonal meaning it's impossible to hold a private conversation and one member of staff couldn't even find our details on their system 3 days before exchange of contracts. No log in details provided for their on line property sale/ tracking portal so cannot comment on this. Hopeless. With this level of service it's no wonder online portals are taking over, saving you a huge amount of money.
Anonymous · 8 November 2016 · Andrew Grant Redditch
Agent replied · 15 November 2016
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued efforts to improve our service. We are very sorry to hear that the level of service provided has fallen short of our usual high standard and we would respectfully request the opportunity to discuss this with you and endeavour to rectify the matter in as timely a manner as possible.
Please contact us on 01527 66161, or email redditch@andrew-grant.co.uk
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 1/5
View AgentsNot impresses
I have been really disappointed in Andrew grant, the gentleman who came out to value and set up the sale was great but unfortunately he lest a few weeks later and the whole process has not been good this is the reason we have taken it off the market
Pauline · 8 November 2016 · Andrew Grant Redditch
Agent replied · 15 November 2016
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued efforts to improve our service. We are very sorry to hear that the level of service provided has fallen short of our usual high standard and we would respectfully request the opportunity to discuss this with you and endeavour to rectify the matter in as timely a manner as possible.
Please contact us on 01527 66161, or email redditch@andrew-grant.co.uk
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 5/5
View AgentsExcellent professional and friendly service
Excellent service from the Ludlow team. They organised and carried out all the viewings on our house sale.
Good value for money
Highly recommended
Anonymous · 6 November 2016 · Andrew Grant Ludlow
Agent replied · 8 November 2016
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01584 877778, or email ludlow@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Ludlow Branch.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 5/5
View AgentsExcellent!
A thoroughly professional team of people who worked extremely hard to sell my property at auction. Superb marketing with supportive advice all helped to make this a positive experience.
An excellent agency that I would be pleased to recommend to anyone.
Very many thanks to all concerned.
Cyndy
Cyndy · 3 November 2016 · Andrew Grant Country Homes
Agent replied · 8 November 2016
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01905 734735, or email country.homes@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Country Homes.
Kind regards,
Andrew Grant Customer Support Team.
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