Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleKayleigh was absolutely fantastic throughout the viewing. She was very professional, friendly, and made the whole experience feel relaxed and comfortable. She took the time to explain everything clearly, answered all of our questions, and never made us feel rushed.
What we appreciated most was how honest and helpful she was while showing us the apartment. Her approach made it much easier for us to understand the property and ultimately helped us feel confident in choosing it.
Overall, a great experience. Kayleigh is a great asset to the agency and we’re very grateful for her help.
King regards,
Cristi & Elena
Cristi · 13 March 2026 · Taylors Countrywide Dunstable
Agent replied · 13 April 2026
Thank you Cristi & Elena for your wonderful review! We are so glad that Kayleigh provided you with a fantastic and relaxed viewing experience. She takes pride in being honest and helpful to make sure our clients feel confident in their decision. We are lucky to have her as an asset to our agency. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleHad a great experience with Taylor’s and helped me in my new home, Hannah was very professional and helped so much! She and the team at Taylor’s was great!!highly recommend!!
Tony · 13 March 2026 · Taylors Countrywide Biggleswade
Agent replied · 13 April 2026
Many thanks for your outstanding recommendation, 5* review and your generous comments. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleHave had a lot of problems with other letting agents.
Taylor’s were totally the opposite so professional . Ruby was so helpful with filling in forms very friendly and very professional.
Robert · 13 March 2026 · Taylors Countrywide Bedford (32-36 Allhallows)
Agent replied · 13 April 2026
"Thank you for your kind words! We're thrilled to hear that our team's professionalism and helpfulness made a positive impact on your experience with our letting agency. We strive to provide top-notch service and are always here to help. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI listed my house with Taylors and honestly couldn’t believe how quickly everything moved. It went live and within the first day we already had viewings booked, and it sold straight away. The whole process was completely straightforward, …
Road2 · 13 March 2026 · Taylors Countrywide Bedford (32-36 Allhallows)
Agent replied · 13 April 2026
Thank you so much for your amazing review! We are thrilled to hear that your experience with us was smooth and successful. Our team works hard to provide top-notch service, and we are delighted to have exceeded your expectations. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 1/5
GoogleThey have some unorganised staff who have no clue what they're doing. They called me whilst I was at work even though on numerous occasions I told them to email me which they didn't. They kept hounding me call after call and disturb me during my working hours. When I do return the call they can't remember whey they called me in the first place. They always sound as if they're in a rush when speaking on the phone.
Mohammed · 13 March 2026 · Taylors Countrywide Bedford (32-36 Allhallows)
Agent replied · 13 April 2026
Hello, please contact us via review@Connellsgroup.co.uk with full details so that we can look into this concern further for you. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleGreat service and experience buying our first home via Taylors, we were very happy with the smooth and professional manner in which the team managed each step of the process. Special thanks to Reece for his friendly and very hardworking support from the viewing stage until the end, going above and beyond to help us.
Serdar · 13 March 2026 · Taylors Countrywide Bedford (32-36 Allhallows)
Agent replied · 13 April 2026
Thank you for the wonderful review! We are thrilled to hear about your positive experience buying your first home through Taylors. Our team is dedicated to providing smooth and professional service every step of the way. We will make sure to pass along your special thanks to Reece for his hard work and exceptional support. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI can’t recommend Emily at Taylor’s enough! She was so friendly, approachable, and helpful throughout the whole process. Nothing was ever too much trouble, and she made everything feel simple and straightforward. You can really tell she takes pride in her work and wants the best for her clients. Such a positive experience, thank you, Emily!
Ariel · 13 March 2026 · Taylors Countrywide Bedford (32-36 Allhallows)
Agent replied · 13 April 2026
Thank you for your kind words, ! We are so happy to hear that you had a positive experience with Emily. We strive to provide excellent customer service and make the process simple for our clients. Your recommendation means the world to us. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleReally professional service from Naomi at Taylor’s Estate Agents. Arrived promptly for our viewing (important to us!) and has responded positively to all our requests with regards to our rental via the agency.
Michelle · 13 March 2026 · Taylors Countrywide Cardiff (Unit 13)
Agent replied · 13 April 2026
Thank you for your kind review! We are thrilled that Naomi provided such professional and timely service during your viewing. We always strive to exceed our clients' expectations and are happy to hear she has positively responded to all your rental requests. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
Google@Naomi has been extremely helpful at every stage of renting our new flat. She answered all our questions patiently and guided us clearly through each step of the process, making everything smooth and stress-free. Thank you for your support …
Raviteja · 13 March 2026 · Taylors Countrywide Cardiff (Unit 13)
Agent replied · 13 April 2026
Thank you so much for your kind words! It was a pleasure assisting you with the rental process and I am glad everything went smoothly. Your recommendation means a lot to us. We are always here to help and provide quick responses to our clients' needs. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleTaylors were honestly great throughout the whole process. Naomi helped us secure a property. She was always quick to respond and kept things moving smoothly, which really helped take the stress off us. Anytime we had a question or needed …
Sameer · 13 March 2026 · Taylors Countrywide Cardiff (Unit 13)
Agent replied · 13 April 2026
Thank you for your kind words! We strive to provide exceptional service and it's great to hear that Naomi went above and beyond to help secure your property. We'll make sure to pass along your praise to her. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleGreat experience all the way through, Naomi was a pleasure to deal with :)
Albin · 13 March 2026 · Taylors Countrywide Cardiff (Unit 13)
Agent replied · 13 April 2026
Thank you so much for the kind words! We are so happy to hear that you had a great experience with Naomi. We strive to provide exceptional service to all of our customers and we're thrilled to know that we've met your expectations. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleReally great service. Spencer helped me find an apartment to rent with a lot of support and patience. Much appreciated to him and Harriet and Naomi as well.
Mustafa · 13 March 2026 · Taylors Countrywide Cardiff (Unit 13)
Agent replied · 13 April 2026
Thank you for your kind words! We are delighted to hear that Spencer, Harriet, and Naomi provided you with great service and helped you find the perfect apartment. We will make sure to pass along your appreciation to them. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GooglePaige was really lovely when taking me to view properties, very knowledgable and helped through every step of my purchase.
Well sound experience!!!!
Sam · 13 March 2026 · Taylors Countrywide Cardiff (Unit 13)
Agent replied · 13 April 2026
Thank you for your wonderful review! We are glad that Paige was able to provide a knowledgeable and attentive experience for you during your property purchase. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleAfter experiencing a catalogue of errors with our agent we decided to take our business to Taylor’s who have been efficient, reliable & more than communicative at every stage of renting so far. Especially Naomi who has emailed me feedback with every viewing & James who has overlooked the whole experience with politeness & charm.
Christine · 13 March 2026 · Taylors Countrywide Cardiff (Unit 13)
Agent replied · 13 April 2026
Thank you for leaving us your superb 5* review. Thank you for your delightful comments. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GooglePaige and Harriet were really helpful throughout my property purchase as a first-time landlord!
Lewis · 13 March 2026 · Taylors Countrywide Cardiff (Unit 13)
Agent replied · 13 April 2026
"Thank you for trusting us with your first-time landlord experience! Our team, especially Paige and Harriet, pride themselves on providing excellent service and guidance. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleMoving homes is already a very stressful experience, so it is incredibly important to have a letting agency that is genuinely helpful throughout the process. Working with Taylors was a very positive experience- the team was always friendly, …
Justyna · 13 March 2026 · Taylors Countrywide Cardiff (Unit 13)
Agent replied · 13 April 2026
Thank you for choosing Taylors as your letting agency during your move! We're thrilled to hear that our team was able to make the process less stressful for you. We pride ourselves on providing excellent service, and we're grateful for your … More
★★★★★ 5/5
GoogleI was extremely pleased with the service I received from Naomi Hall. She was extremely helpful and very professional at all times. I would definitely recommend her and will use her again in the future.
Angela · 13 March 2026 · Taylors Countrywide Cardiff (Unit 13)
Agent replied · 13 April 2026
Thank you for your kind words about Naomi! We are thrilled to hear about your positive experience with her. We pride ourselves on having a team of professional and helpful staff, and Naomi is a shining example of that. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI recently used Taylor’s services, the team were fantastic, always willing to go the extra mile and fantastic communication throughout the whole process. I would definitely recommend using their services, thank you Sian and your team
Helen · 13 March 2026 · Taylors Countrywide Cardiff (Unit 13)
Agent replied · 13 April 2026
Thank you so much for sharing your positive experience with our team! We're thrilled to hear that our dedicated efforts and great communication stood out to you. We truly appreciate your support and recommendation. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleThe team have been wonderful to work with. From my first call to asking about listing my property onwards they have been professional and friendly.
Sophie · 13 March 2026 · Taylors Countrywide Cardiff (Unit 13)
Agent replied · 13 April 2026
Thank you so much for your kind words! We are thrilled to hear that our team has provided a wonderful experience for you. We strive to always be professional and friendly. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI found Taylors a welcoming, patient and responsive Company. They were helpful especially when I had issues with the new systems, they went out of their way to help me out. Thank you Spencer. Even after getting the keys they continued to support me and their property management team seem like they will be just as good. I would definitely recommend Taylors in future to anyone with my experience in terms of looking for properties.
Fiona · 13 March 2026 · Taylors Countrywide Cardiff (Unit 13)
Agent replied · 13 April 2026
Thank you for your kind words! We strive to provide exceptional service and it's great to hear that you had a positive experience with us. Our team is always willing to go the extra mile for our clients. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI spoke to Sian about what we’re looking for our house move & she was brilliant! She talked me through the process & we had a great discussion about how they can help me through the process and all the support available!
Catia · 13 March 2026 · Taylors Countrywide Cardiff (Unit 13)
Agent replied
Thank you for your kind words! We're so glad Sian was able to assist you with your house move. Our team is always here to provide support throughout the entire process. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
Google⭐⭐⭐⭐⭐
We had a really great experience with Taylors Sales and Letting Agents, Roath, …
Shinto · 13 March 2026 · Taylors Countrywide Cardiff (International Drive)
Agent replied · 13 April 2026
"Thank you so much for taking the time to share your positive experience with us! We're thrilled that our Senior Lettings Negotiator, Aidan, was able to provide such outstanding support and make your move stress-free. We're happy to have … More
★★★★★ 1/5
GoogleWhat a strange policy they have where you cannot choose how many bedrooms you need they decided for you apparently. Single man looking for a 1 bed flat so I can have my 4 year old son each weekend and apparently he will need his own bedroom for staying with me for 48 hours a week!! Absolutely ridiculous.
K · 13 March 2026 · Taylors Countrywide Cardiff (International Drive)
Agent replied · 13 April 2026
Hello, I am sorry you feel this way please email me at review@Connellsgroup.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleAmazing service from Emily, very friendly and informative. Would definitely recommend for first time buyers!
Tegan · 13 March 2026 · Taylors Countrywide Cardiff (International Drive)
Agent replied · 13 April 2026
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Feedback and Support Team.
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