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Taylors Countrywide reviews in Cardiff, Luton, Bedford and 13 more

4.3

★★★★★ Great

2,413 reviews across 23 offices and 2 platforms

www.taylorsestateagents.co.uk/forsaleoffice/oxford-city/39

Taylors Countrywide has 23 offices, in Cardiff (two offices), Luton (three offices), Bedford (three offices), Oxford, Milton Keynes (two offices), Northampton (two offices), Bristol, Dunstable, Biggleswade, Watford, Peterborough, Hitchin, Wellingborough, Sandy, Letchworth Garden City and Huntingdon (Bedfordshire, Northamptonshire, Hertfordshire, South Glamorgan, Buckinghamshire, Cambridgeshire and Oxfordshire). Together they have 2,413 reviews on two platforms, rated 4.3 out of 5 overall.

Google logo

4.3 / 5

2,409

Reviews on Google

All 23 offices

View Agents logo

2.0 / 5

4

Reviews on View Agents

All 23 offices

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Taylors Countrywide's 23 offices, most reviewed first. Each has its own page.

Latest reviews from every Taylors Countrywide office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

I’ve just purchased a property through Taylors in Roath and would like to thank Emily and in particular Ben for an excellent job which, in fairness, was not an easy purchase but he made it an easy purchase with his attention to detail, strong communication skills, practical approach and his determination to follow up on all the sale/purchasing steps through to completion. I’m very grateful for all his and Emily's help to enable the purchase of the property. I’d have no hesitation in recommending Taylor’s to anyone looking to purchase (or sell or rent) in the area with the quality of staff they have in Ben and Emily and the rest of the team.

Justin · 23 July 2026 · Taylors Countrywide Cardiff (International Drive)

Agent replied · 23 August 2026

Thank you for your kind words and recommendation! We are so happy that Ben and Emily were able to assist you with your property purchase. Our team is dedicated to providing excellent service and we are grateful for your trust in us. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

We recently sold our house through Taylors Leagrave, and we couldn't be happier with the service we received. ​A massive thank you to Sharukh and Asiya, who were absolutely fantastic throughout the entire process. They were professional, proactive, and kept us updated every step of the way, making what can be a stressful experience run incredibly smoothly. ​If you are looking to buy or sell in the area, I highly recommend the team at Taylors. Thanks again, Sharukh and Asiya, for all your hard with our sale!

M · 23 July 2026 · Taylors Countrywide Luton (212 Marsh Road)

Agent replied · 23 August 2026

Thank you for your kind words! Our team at Taylors Leagrave is dedicated to providing exceptional service to all our clients. Sharukh and Asiya are amazing at what they do and we're thrilled that we could make your home-selling experience stress-free. Thank you for choosing Taylors, we appreciate your recommendation! Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I had a great experience with Ifzal. He was very patient and knowledgeable during the process. I had a lot of questions during this process and Ifzal helped ease any worries I had throughout. He was a great person to work with and I would highly recommend him to everyone.

Simra · 23 July 2026 · Taylors Countrywide Luton (212 Marsh Road)

Agent replied · 23 August 2026

Thank you for your excellent 5* review! Our team takes pride in providing excellent customer service and we are thrilled that Ifzal was able to make your experience a positive one. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Dear Emily, I am writing to sincerely thank you for your exceptional support during my recent property searches for my clients, I have been dealing with private landlords and lettings agencies now for over 12 months and every dealing that I have had with your Company has been truly great. I have been thoroughly impressed by your professionalism and responsiveness. It is rare to receive such outstanding customer service, and I felt it was important to pass my compliments to you and your team. Thank you once again for going above and beyond. Kind Regards. Suleiman Mohamed

Sulieman · 23 June 2026 · Taylors Countrywide Cardiff (International Drive)

Agent replied · 23 August 2026

Thank you, Suleiman, for your kind words! We strive to provide exceptional service and are delighted to hear about your positive experience with our team. We appreciate your recognition and look forward to continuing to serve you and your clients. Kind regards, Lucy, Customer Feedback and Support Team

1/5

Google

Awful estate agent. We were in contact with them almost 2 years ago to have our property valued. We since decided not to list or let, which I have told them multiple times but I’m still being hounded with calls 18 MONTHS LATER!! I’ve requested on numerous occasions that they stop calling me and have actually blocked them, but that doesn’t stop them from being able to leave answer phone messages which they still do weekly! Terrible sales practise. They are awful pests that will harass you until the end of time. Avoid!

Elissa · 23 June 2026 · Taylors Countrywide Northampton (38b Main Road)

Agent replied · 23 August 2026

Hello, please contact us via review@Connellsgroup.co.uk with full details so that we can look into this concern further for you. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

Me and my partner are first time buyers, we spoke to Nicholas the mortgage advisor and we could not have asked for anyone better! We knew minimal information about mortgages before meeting Nich, but Nicholas has been an absolute gem helping us find the best that suits us and our situation. Nicholas is always in contact with myself and my partner if we need any support or need updates on anything. I would seriously highly recommend him to anyone! I also recommend Taylors as a whole, they are such a lovely and friendly team and always available for advice or any questions you may have.

Amy · 23 May 2026 · Taylors Countrywide Dunstable

Agent replied · 23 August 2026

We're thrilled to hear that Nicholas was able to guide you through the mortgage process and find the best solution for you and your partner. Our team at Taylors is always here to provide support and answer any questions you may have. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

Luke has been so helpful to both my mother and myself during our transactions with selling her property he's gone that e tra mile which has been appreciated

Stephanie · 23 May 2026 · Taylors Countrywide Dunstable

Agent replied · 23 August 2026

Thank you for the kind words, we are glad to hear that Luke has provided exceptional service during the selling process. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Kayleigh has been absolutely wonderful throughout the process so far. She is a super lovely and friendly agent, always welcoming and professional. What really stands out is her patience she takes the time to answer questions clearly and makes sure clients feel comfortable every step of the way. I’m currently in the process of buying a new home with her and the agency she works for, and the experience has been excellent. Both Kayleigh and Clive have been very professional, approachable, and supportive throughout. I would highly recommend them to anyone looking for a smooth and positive property-buying experience.

Sandra · 23 May 2026 · Taylors Countrywide Dunstable

Agent replied · 23 August 2026

Thank you for your kind words, we are so glad to hear that you are having a positive experience with our team and that Kayleigh has been a wonderful agent for you. We strive to create a smooth and positive property-buying experience for all of our clients, and we truly appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Majority of the viewings we've had with Taylors have been with a wonderful young lady named Emily. My misses and I greatly appreciate her efforts,her professionalism,her genuineness,friendliness and customer service skills. She doesn't waffle,beat around the bush or force anything. She genuinely wants clients to find something that suits their needs. Whenever we've asked her to relay messages back to the seller,she's done so immediately. Thankyou for your efforts and keep up the great work

Ade · 23 May 2026 · Taylors Countrywide Dunstable

Agent replied · 23 August 2026

Thank you so much for your kind words about our wonderful team member, Emily! We are thrilled to hear that she has gone above and beyond in assisting you with your viewings. We pride ourselves on providing genuine and professional service to all our clients, and we are grateful for your recognition of that. We will certainly pass on your appreciation to Emily and we are confident she will continue to exceed your expectations. Kind regards, Lucy, Customer Relations.

5/5

Google

Just moved into my new flat and couldn’t be happier for a new start~ Emily has been fantastic from the very start and, frankly, was one of the reasons I decided to sign on the flat. Having someone who was so attentive to my many questions and so patient with dealing with a student in the midst of exams really made the whole process so much less stressful. She’s an absolute star!

Fatin · 23 May 2026 · Taylors Countrywide Cardiff (International Drive)

Agent replied · 23 August 2026

Thank you for the kind words, our team is dedicated to making your moving process as stress-free as possible. Emily is truly a gem and we are lucky to have her on our team. Best wishes, Lucy, Customer Feedback and Support Team

1/5

Google

Keep sending me letters in the post when i have never once emailed or contacted them regarding selling my flat? borderline harassment at this point

Yasmin · 23 May 2026 · Taylors Countrywide Northampton (38b Main Road)

Agent replied · 23 August 2026

Hello, please contact us via review@Connellsgroup.co.uk with full details so that we can look into this concern further for you. Best wishes, Lucy, Customer Feedback and Support Team.

1/5

Google

Received multiple unsolicited marketing letters from this estate agent despite our property already being listed and now sold. I’ve had no prior contact with them, and no other agents have been this persistent. Feels excessive and a bit pushy to be honest.

Drew · 23 May 2026 · Taylors Countrywide Northampton (38b Main Road)

Agent replied · 23 August 2026

Hello, please contact us via review@Connellsgroup.co.uk with full details so that we can look into this concern further for you. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

Excellent service for my letting was made super easy great team particulary Georgia who I dealt with was phenomenal can’t recommend more highly

Luca · 23 May 2026 · Taylors Countrywide Northampton (38b Main Road)

Agent replied · 23 August 2026

Thank you for your brilliant 5* review! We're thrilled to hear that your letting experience was made easy by our team, especially Georgia. We strive to provide top-notch service and we're thrilled to hear we exceeded your expectations. Thank you for recommending us! Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

After struggling to sell our property with a previous agent, we made the switch to Taylors Biggleswade, and it was immediately clear we'd made the right decision. From the outset, the sales team impressed us with their professionalism, responsiveness, and genuinely positive attitude. Throughout the process the Team maintained good communication and kept us informed at every stage of the process. We couldn't recommend them highly enough. Special thanks to Ryan and Santino for all their help.

Dan · 10 April 2026 · Taylors Countrywide Biggleswade

Agent replied · 13 April 2026

Thank you so much for trusting us with the sale of your property and for taking the time to share your positive experience. Our team is dedicated to providing exceptional service and we are thrilled to hear that we exceeded your expectations. Ryan and Santino were happy to assist you and we appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

Big thanks to Naomi and Spencer for assisting me with the move, very helpful and kind. Appreciate it a lot.

DXI · 10 April 2026 · Taylors Countrywide Cardiff (Unit 13)

Agent replied · 13 April 2026

Thank you for choosing our company for your move! Our team strives to provide exceptional service and we're so delighted to hear that Naomi and Spencer were helpful and kind. Best wishes, Lucy, Customer Feedback and Support Team.

1/5

Google

We put an offer in on a property in Oxford, and then didn't hear any information for weeks. Despite multiple times calling and visiting, no information was given to us. Calls were repeatedly promised but never arrived. Eventually, we got told that our offer had been rejected a full 10 days prior. Do not use this letting agent.

Phoenix · 10 April 2026 · Taylors Countrywide Oxford

Agent replied · 13 April 2026

We are deeply sorry for the negative experience you had with our company. We take all feedback seriously and we appreciate you bringing this to our attention. Please email me at review@Connellsgroup.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

I bought my first property from Taylors, receiving an excellent service at the time. 8 years later and I approached Taylors again to sell my property. Lisa Stiff visited and was very warm, friendly and extremely knowledgeable. Lisa was able to provide me with an estimated price, inform me of the additional costs of selling a property and predicted time scales based on the current market. I would recommend Taylors, a very professional service.

Kate · 9 April 2026 · Taylors Countrywide Bristol

Agent replied · 13 April 2026

"Thank you for your kind words and for trusting us with your property sale again after 8 years. We're thrilled to hear that Lisa provided you with top-notch service and we appreciate your recommendation. Our team is dedicated to providing professional, knowledgeable, and friendly service to all of our clients. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

Excellent service from Ravi! His knowledge of the market and attention to detail really stood out. The valuation was thorough and informative, and he provided great guidance on how to move forward. Highly recommeded!

Nikolett · 8 April 2026 · Taylors Countrywide Luton (212 Marsh Road)

Agent replied · 13 April 2026

Thank you so much for your kind words! We are thrilled to hear that Ravi's expertise and attention to detail made a positive impact on your experience. We truly appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team.

4/5

Google

Ruby Darnell did my property visit and did an excellent job. She was professional, punctual, and very thorough throughout the process. She communicated everything clearly and made the whole experience smooth and stress-free. You can tell she genuinely cares about doing quality work. I’m very satisfied with her service and would highly recommend her..

Simi · 7 April 2026 · Taylors Countrywide Bedford (32-36 Allhallows)

Agent replied · 13 April 2026

Thank you so much for sharing your experience with Ruby! We're thrilled to hear she provided top-notch service and made the process stress-free for you. We pride ourselves on delivering quality work and we're so glad it showed in your visit. Thanks for recommending us! Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Excellent service and communication. Highly recommended agent.

MURSHED · 7 April 2026 · Taylors Countrywide Cardiff (Unit 13)

Agent replied · 13 April 2026

Thank you for the kind words and recommendation! We strive to provide exceptional service and communication to all of our clients. Kind regards, Lucy, Customer Feedback and Support Team

1/5

Google

Very poor service the sales team needs training if i can give them zero i would please avoid if your time is valuable

Roman · 6 April 2026 · Taylors Countrywide Bedford (32-36 Allhallows)

Agent replied · 13 April 2026

Hello, I am sorry you feel this way please email me at review@Connellsgroup.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Had Emily show me a wonderful property for me and my family she was outstanding and very helpful !!!!

Naysh · 6 April 2026 · Taylors Countrywide Bedford (32-36 Allhallows)

Agent replied · 13 April 2026

Thank you so much for your kind words! We're thrilled to hear that Emily was able to assist you and your family in finding the perfect property. It's our goal to provide outstanding and helpful service to all of our customers. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I had a thoroughly positive experience with Taylors Sales and Letting Agents in Roath! From my first enquiry to securing my new home, the team were friendly, professional, and extremely helpful. They were always prompt with communication, kept me updated at every step, and went the extra mile to answer my questions especially with viewings and negotiations. The staff’s local market knowledge and supportive approach made what can often be a stressful process feel smooth and straightforward. I would wholeheartedly recommend them to anyone looking to rent, buy or sell a property in Cardiff excellent service all around!

Evan · 6 April 2026 · Taylors Countrywide Cardiff (International Drive)

Agent replied · 13 April 2026

Thank you so much for your kind words! We're so glad to hear that you had a positive experience with our team at Taylors Sales and Letting Agents. Our goal is always to provide friendly, professional, and helpful service to our clients and we're happy to hear that we were able to make your renting process stress-free. Thank you for recommending us. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

We recently viewed a property through Taylors yate and was met by the lovely Hollie. She was amazing through the whole process and was very professional & knowledgeable, she left no question unanswered. Would no doubt recommend to friends and family - Thank you Hollie!

Luke · 6 April 2026 · Taylors Countrywide Bristol

Agent replied · 13 April 2026

Thank you for choosing Taylors yate! We're thrilled to hear that Hollie provided an amazing and professional experience. Our team is dedicated to ensuring our customers' needs are met. We appreciate the recommendation. Kind regards, Lucy, Customer Feedback and Support Team

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Questions about Taylors Countrywide

How many reviews does Taylors Countrywide have?

Taylors Countrywide has 2,413 reviews across its 23 offices, rated 4.3 out of 5 overall: 2,409 on Google, 4 on View Agents.

Which Taylors Countrywide office has the most reviews?

Cardiff (Unit 13) has the most, with 442 reviews rated 4.7 out of 5, followed by Cardiff (International Drive) with 309.

Where are the Taylors Countrywide offices?

The 23 Taylors Countrywide offices, by town:

What do buyers say about Taylors Countrywide?

3 reviews from buyers, rated 1.0 out of 5 on average. For example, Gemma wrote: "These guys are absolutely terrible. We 'purchased' a property with them two months ago and received no updates at all. They didn't reply to any phone calls or ..."

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