5/5
GoogleMr kevin was great
Agent replied · 8 February 2025
Many thanks for the lovely review! Kind Regards Jennie
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Nicholas Humphreys estate agents in Manchester, Nottingham, Stoke On Trent and 14 more
★★★★★
2,919 reviews across 17 offices and 2 platforms
Nicholas Humphreys has 17 offices, in Manchester, Nottingham, Stoke On Trent, Burton, Derby, Norwich, Hatfield, Canterbury, Wimborne, Sheffield West, Portswood, Northampton, Durham, Portsmouth, Leicester, Sheffield City and Birmingham. Together they have 2,919 reviews on two platforms, rated 4.2 out of 5 overall.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Nicholas Humphreys's 17 offices, most reviewed first. Each has its own page.
- Nicholas Humphreys Manchester323 Wilmslow Road, M14 6NW545 reviews · 545 on Google (4.2)16 in the last 90 days
- Nicholas Humphreys Nottingham6 Lenton Boulevard, NG7 2ES438 reviews · 438 on Google (4.3)17 in the last 90 days
- Nicholas Humphreys Stoke On Trent42 Piccadilly, ST1 1EG335 reviews · 335 on Google (4.6)10 in the last 90 days
- Nicholas Humphreys Burton Upon Trent183 High Street, Abbey Arcade, DE14 1HN274 reviews · 274 on Google (4.1)1 in the last 90 days
- Nicholas Humphreys Derby15 Friar Gate, DE1 1BU242 reviews · 242 on Google (2.9)5 in the last 90 days
- Nicholas Humphreys Norwich134 Dereham Road, NR2 3AF235 reviews · 234 on Google (4.7)20 in the last 90 days
- Nicholas Humphreys Hatfield82 Great North Road, AL9 5BL172 reviews · 172 on Google (3.8)5 in the last 90 days
- Nicholas Humphreys CanterburyOffice 8, Marshwood Close, CT1 1DX158 reviews · 158 on Google (4.8)23 in the last 90 days
- Nicholas Humphreys WimborneNicholas Humphreys, 2 Park Lane, BH21 1LD120 reviews · 120 on Google (4.5)3 in the last 90 days
- Nicholas Humphreys Sheffield WestOffice G10, The Redlands Business Centre, 3-5 Tapton House Road, S10 5BY93 reviews · 93 on Google (4.8)1 in the last 90 days
- Nicholas Humphreys Portswood (Southampton)49 London Road, SO15 2AD91 reviews · 91 on Google (3.4)1 in the last 90 days
- Nicholas Humphreys NorthamptonNicholas Humphreys, 141 Adnitt Road, NN1 4NH53 reviews · 53 on Google (3.5)5 in the last 90 days
- Nicholas Humphreys DurhamSuite 6a Kingfisher House, St John's Road, DH7 8TZ47 reviews · 47 on Google (3.6)2 in the last 90 days
- Nicholas Humphreys Portsmouth5 Sovereign Gate, 308-314 Commercial Road, PO1 4BL38 reviews · 38 on Google (3.9)0 in the last 90 days
- Nicholas Humphreys Leicester79 Queens Road, LE2 1TT33 reviews · 33 on Google (2.7)0 in the last 90 days
- Nicholas Humphreys Sheffield CityBlades Enterprise Centre, John Street, S2 4SW27 reviews · 27 on Google (4.7)0 in the last 90 days
- Nicholas Humphreys BirminghamLonsdale House, 52 Blucher Street, B1 1QP19 reviews · 19 on Google (4.0)0 in the last 90 days
Latest reviews from every Nicholas Humphreys office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleWe cannot fault the service that Nicholas Humphreys Durham provided for myself and my family when selling our home. Communication was amazing throughout the whole process, making it a stress free experience all round.
Agent replied · 31 December 2024
Thanks Kate! Hope you are enjoying the new house.
1/5
GoogleAbsolutely horrific experience, WEAPONISED incompetence. I would give them zero stars if I could. Completely incompetent staff, consistently made accounting mistakes without rent payments and tried to get us to pay THOUSANDS more than we were meant to - took myself calling every day for 3 months and sending countless emails to fix this issue. The house was not clean when we moved in, and the bathroom sink was blocked which they charged us for (£150 to unclog a drain by the way) even though we'd just moved in - bet they charged the previous tenant too by taking it out of their deposit. Old, broken boiler when we moved in - didn't get fixed until 3 months into the tenancy. Consistently didn't tell us about 9 am house viewings until either late the night before or the morning of, and then sent emails complaining that it wasn't spotless despite the lack of notice. Took £560 of our collective deposit just for cleaning - even though we thoroughly cleaned the house. Prolonged the deposit repayment process - I phoned multiple times while waiting for the process to continue and every person I spoke to blamed it on someone else in their department. Again, weaponised incompetence - the length of time taken meant my house had to accept the charges as we needed the money back and they were deliberately taking advantage of the fact that we're students and don't have the money to let the deposit issue go on for as long as they tried to make it. Please please never use this company.
1/5
Google!!!They have 1 star on trust pilot be warned!!! If you have any issues at all they will charge you. we had a faulty boiler and they charged us 300 quid for the inspection which found no issues. Cold water for a month without fix.
Agent replied · 31 December 2024
Hi Taro. Thank you for your feedback, however we do not feel this is a fair reflection. You reported a fault with your boiler to our out of hours service on Friday 27th September, the out of hours contractor attended and in their words “found the hot water working on site and could not find a fault.” Since this date, you have not made any further reports or communicated in any way that the hot water is not working or we would have looked into this further. We cannot fix issues we are not made aware of.
5/5
GoogleWhat a great bunch of people, very helpful. Shelley Williams has been a star lately & nothing has been too much trouble for her when I’ve need help with the property
5/5
Google08/10/2024: Further update to my last review 5 years ago. I can highly recommend Nicholas Humphreys, Nottingham branch, especially Shelley. She continues to help me with my property, and my fathers too, being proactive in making sure we are one step ahead with any potential repairs, so as not to impact the students too. Thanks Shelley 🙂 Update to my previous review - Shelley has recently joined the team and now manages my property, she has hit the ground running. She keeps me in the loop with regards to works to go on at the house, as well as with the tenants. She liaises with people in the trade for the best quote for me. Really happy she is on the board - Thanks Shelley :) Nicholas Humphreys in Nottingham have looked after two properties for me since they 2013, and I have to say that starting from the top, Jonathan Macdonald through to Will Young, they are a brilliant team. Always responsive to not only my requests, but also the tenants they look after. Thank you guys :D
Agent replied · 31 December 2024
Hi Lubna, Thank you for your review. Your feedback is really important to us. We pride ourselves on offering a fantastic service to all our clients and it is great to hear you’re happy with the service we provide. Thanks Nicholas Humphreys Nottingham
5/5
GoogleExcellent experience with this company and their staff. I had a viewing with Will who was professional and helpful throughout the whole experience. Would recommend!
5/5
GoogleRating only, no written review.
Agent replied · 31 December 2024
Thank you so much for your kind review! We're thrilled to hear that you had a great experience with us at Nicholas Humphreys. Our team strives to provide the best service possible, and it’s fantastic to know we met your expectations. If you ever need assistance in the future, don’t hesitate to reach out, we’re always here to help
5/5
GoogleRating only, no written review.
5/5
GoogleVery good service
5/5
GoogleLovely experience with Kevin today!
5/5
GoogleGary was great help really speedy and friendly
5/5
GoogleAmazing service! Thank you so much Tim!!!
5/5
GoogleHad Kevin, he was awesome, had 1 viewing but gave us 4!! Taxi service included
5/5
GoogleLooked round some properties this afternoon with a gentleman named Lewis showing us all the properties. He provided lots of helpful info and was really lovely, answered every question any of us had.
5/5
GoogleGreat viewing experience thanks Kev. Vanessa additionally has been a huge help throughout the whole process, extremely communicative and quick to respond. Thanks guys!
5/5
GoogleGreat viewing experience with Kevin, he showed us 3 new properties that also matched our criteria and gave us a smooth process for next steps.
5/5
GoogleKevin helped us out today, he was lovely and very helpful. Would definitely recommend if you’re looking for good and affordable student accommodation.
5/5
GoogleGreat viewing today with Kevin! Friendly and helpful, even showed us a second flat on top of what we were expecting! Would definitely a viewing with Nicholas Humphrey’s :)
5/5
GoogleRating only, no written review.
5/5
Googlevery good at communicating
5/5
GoogleNick is super helpful and responsive!
5/5
GoogleFantastic. Couldn't have done anymore for me.
5/5
GoogleVery detailed experience about all properties visited
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
Industry awards
Nicholas Humphreys and its branches won The Negotiator Awards in one year, most recently 2016.
Negotiator Awards winners in one year, the group and its branches: 2016.
Negotiator Awards by year, 2016
2016 1 Bronze The Negotiator Awards 2016 winners
- BronzeThe Negotiator Awards 2016: New Agency of the Year
Source: The Negotiator Awards winners lists, as published, linked by year.
The British Property Awards
Nicholas Humphreys and its branches won awards at The British Property Awards in two years, most recently 2024.
British Property Awards winners in two years, the group and its branches: 2020, 2024.
British Property Awards by year, 2020 to 2024
Source: The British Property Awards winners lists, as published, linked by year.
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Questions about Nicholas Humphreys
Which Nicholas Humphreys office has the most reviews?
Manchester has the most, with 545 reviews rated 4.2 out of 5, followed by Nottingham with 438.
Where are the Nicholas Humphreys offices?
The 17 Nicholas Humphreys offices, by town:
- Birmingham: Lonsdale House, 52 Blucher Street, Birmingham, B1 1QP
- Burton: 183 High Street, Abbey Arcade, Burton, DE14 1HN
- Canterbury: Office 8, Marshwood Close, Canterbury, CT1 1DX
- Derby: 15 Friar Gate, Derby, DE1 1BU
- Durham: Suite 6a Kingfisher House, St John's Road, Durham, DH7 8TZ
- Hatfield: 82 Great North Road, Hatfield, AL9 5BL
- Leicester: 79 Queens Road, Leicester, LE2 1TT
- Manchester: 323 Wilmslow Road, Manchester, M14 6NW
- Northampton: Nicholas Humphreys, 141 Adnitt Road, Northampton, NN1 4NH
- Norwich: 134 Dereham Road, Norwich, NR2 3AF
- Nottingham: 6 Lenton Boulevard, Nottingham, NG7 2ES
- Portsmouth: 5 Sovereign Gate, 308-314 Commercial Road, Portsmouth, PO1 4BL
- Portswood: 49 London Road, Portswood, SO15 2AD
- Sheffield City: Blades Enterprise Centre, John Street, Sheffield City, S2 4SW
- Sheffield West: Office G10, The Redlands Business Centre, 3-5 Tapton House Road, Sheffield West, S10 5BY
- Stoke On Trent: 42 Piccadilly, Stoke On Trent, ST1 1EG
- Wimborne: Nicholas Humphreys, 2 Park Lane, Wimborne, BH21 1LD
Has Nicholas Humphreys won any awards?
Yes. At The British Property Awards 2024 its branches won 1 Gold award. The group and its branches have also won 2 other industry awards since 2016.
