5/5
Kevin was very attentive with our viewing , went out of his way to ensure we were happy and knew everything we needed.
Agent replied Β· 31 December 2024
Many thanks for the great review! Kind Regards

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2,919 reviews across 17 offices and 2 platforms
Nicholas Humphreys has 17 offices, in Manchester, Nottingham, Stoke On Trent, Burton, Derby, Norwich, Hatfield, Canterbury, Wimborne, Sheffield West, Portswood, Northampton, Durham, Portsmouth, Leicester, Sheffield City and Birmingham. Together they have 2,919 reviews on two platforms, rated 4.2 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Nicholas Humphreys's 17 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Kevin was very attentive with our viewing , went out of his way to ensure we were happy and knew everything we needed.
Many thanks for the great review! Kind Regards
5/5
Kevin was great for our viewing. Answered any questions we had, would definitely recommend this agency.
4/5
The house was largely available to view, besides one room. Kevin was great help, explaining processes and touring us around the house.
Many thanks for the great review! I'll pass the feedback on to Kevin! Kind Regards
5/5
Got shown around by Lewis, really professional and helpful. Explained everything we needed to know and answered our questions really helpfully. Thanks so much. From Esther, Ella, and Esme
Hello, Many thanks for the fabulous review!
5/5
Kevin was very informative and helpful. We were also super grateful for his patience after some technical issues. Overall, great experience
5/5
Kevin took us around a range of student houses. He was really nice and knowledgeable. Super friendly would recommend their services.
Many thanks for your review. :-) Kind Regards Jennie
1/5
Before we moved in they were amazing, but as soon as we moved in, we realised it was a false sense of security. We had no induction, and the house was left in an absolute state. Since then, more and more things have gone wrong with very slow replies and fixings (In fairness, this is in part because of a stubborn landlord), although they are eventually sorted after a few weeks. This included complaints of broken bed frame, damp, broken oven, slug infestation, unusable garden due to household waste being left by previous tenants, and the washing machine which is still broken, as it has been for 5 weeks now. Throughout all of this, we have to call multiple times to get an answer
5/5
Lewis took my group around houses today and he was brilliant! Loads of credit to him. Knew all the information and lovely to speak to. Made house hunting really excellent.
5/5
Rating only, no written review.
5/5
really lovely and very informative :)
5/5
Super friendly and very helpful!
5/5
Sam was a great help, answering any questions I had and giving me any info I needed
5/5
I am a first time house buyer and wasn't too sure how to rent out the property as I live in London. Nicholas Humphrey helped putting my mind at ease with their professionalism. They replied swiftly on any questions I had regarding renting out my properties and were also very quickly able to fill all my rooms with paying tenants. I can highly recommend them for any hands off managed services ππ½
5/5
Great people and company, very supportive and informative.
Hi Alisha, Thank you so much for your review! Kind regards, Will, Nicholas Humphreys
5/5
Jack, Will and Tadi are doing a great job of managing our house which is rented out. We appreciate the good communication and management
Hi Wendy, It has been a pleasure working with you over the years. Thank you for leaving us a review to show your appreciation. Kind regards Jack Flanagan
5/5
I've known Jack and the team for over 8 years now. Always totally professional and a pleasure to work for. I would highly recommend them to Landlords and prospective tenants.
Hi Gary, Thank you so much for the review! Kind regards, Will, Nicholas Humphreys
5/5
Nicholas Humphreys have been so helpful with my house! Will took time out to run me through all of the houses available to me and found one perfect for me. He was very clear and transparant about the process and what I signed up for. Everybody there is very kind, and approachable, and have helped me every step of the way. The house was very clean when I moved in and the one issue I had, few months after moving in, was the boiler which was sorted within an hour of calling them. Would massively recommend them to students looking for a house
Thank you for your review Helen. We are glad you have had a positive experience and Will was able to help you find a home for you and your friends. Kind regards Jack Flanagan
5/5
Excellent and smooth process to go through rent. William is professional and kind in all his communications with me.
5/5
I spent nearly three months working with a well-known lettings agent trying to rent out my flat. I believed it was an attractive rental, so it was disheartening and frustrating not to see any progress. I reached out to Emily on a Friday, and she immediately made time to come over the same day, took new photos, and had viewings arranged for that weekend. By early the following week, I had a tenant lined up. Throughout the process, she kept me updated, guided me on aspects I was unfamiliar with, and made sure I felt heard and reassured. I can't recommend her highly enough, Emily is a true professional, efficient, and a breath of fresh air. Don't hesitate to use her for your letting needs. Absolute asset to the business. I didn't need to speak with anyone else in the Team but if they are half as good as Emily, then you won't be disappointed
Thank you so much for your kind review! We're thrilled to hear that you had a great experience with us at Nicholas Humphreys. Our team strives to provide the best service possible, and itβs fantastic to know we met your expectations. If you ever need assistance in the future, donβt hesitate to reach out, weβre always here to help
5/5
We were thrilled with the service provided by Robbie, Sam and the team at Nicholas Humphreys Durham. They were very knowledgeable and always happy to help with any questions we had during our house move. They regularly kept us up to date of β¦ More
1/5
1. DONT CHOOSE THIS AGENCY!!!! The two agents kicked us out of the house earlier than we had agreed to leave, this led us to not be able to properly clear all our belongings from the premises. Therefore we deduced that this was done on purpose to charge us extra fee from our deposit. 2. These people are extremely money hungry which is unfortunate because they pray on students that are only trying to get an accommodation to complete their academic year. Such as charging adding hidden fees in the deposit such as WiFi even though it was never agreed that we pay for WiFi in the contract. 3. The landlord didnβt live in the UK which made it very hard to resolve issues and the company was very reluctant to give us his details which is because it is illegal for landlords to own property if they are not in the UK
1/5
NH is an absolutely decrepit agency with no morals and values for their current tenants whilst prioritising their new ones. I would be here writing this for several light years when talking about the issues with our house going from radiators falling on the floor to suitcase with essential life document be taken by cleaners and given to random people on the street. The landlord and agency donβt communicate at all. And our landlord was living in China so he wasnβt helpful at all - not to mention that owning homes and renting properties in the UK whilst not being a resident is ILLEGAL. Was left days without gas because the landlord was away and couldnβt contact Scottish Power for us. Also was very passive aggressive when we moved out, making us rush within the hour for new tenants that were βmoving in tonightβ but not didnβt come until several days later. Students please take your services elsewhere and donβt waste your time and money on this nonsense ageny
5/5
Kevin
5/5
Great experience with Kevin
Many thanks for the lovely review! Kind Regards Jennie
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Nicholas Humphreys and its branches won The Negotiator Awards in one year, most recently 2016.
Negotiator Awards winners in one year, the group and its branches: 2016.
Negotiator Awards by year, 20162016 1 Bronze The Negotiator Awards 2016 winners
Source: The Negotiator Awards winners lists, as published, linked by year.

Nicholas Humphreys and its branches won awards at The British Property Awards in two years, most recently 2024.
British Property Awards winners in two years, the group and its branches: 2020, 2024.
British Property Awards by year, 2020 to 2024Source: The British Property Awards winners lists, as published, linked by year.
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Manchester has the most, with 545 reviews rated 4.2 out of 5, followed by Nottingham with 438.
The 17 Nicholas Humphreys offices, by town:
Yes. At The British Property Awards 2024 its branches won 1 Gold award. The group and its branches have also won 2 other industry awards since 2016.