Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleMaja was fantastic during my property viewings today. She was professional and friendly. She showed me two properties and carefully analyzed them for me. When I mentioned other preferences, she was very patient and kept an eye out for suitable options. Highly recommend!
- · 5 February 2025 · Nicholas Humphreys Canterbury
Agent replied · 12 April 2025
Thank you for the lovely feedback about Maja! We're so pleased to hear she made your viewings a positive and informative experience. We’ll be sure to pass your kind words on to her. Best of luck with your property search, and don’t hesitate to get in touch if we can help further!
★★★★★ 5/5
GoogleRating only, no written review.
Emma · 5 February 2025 · Nicholas Humphreys Stoke On Trent
★★★★★ 5/5
GoogleVery professional, very helpful, even answering queries out of office hours
DOLMIO · 5 February 2025 · Nicholas Humphreys Stoke On Trent
★★★★★ 5/5
GoogleNick was very helpful and patient. Always at the end of the phone , kept me updated as quick as possible . Thank you so much for all the help.
Girwaan · 5 February 2025 · Nicholas Humphreys Stoke On Trent
★★★★★ 5/5
GoogleFrom viewing a property to the application process, Nicholas Humphreys have been very quick. Excellent communication and response to any queries I have had ,have been rapid.
Natalie · 5 February 2025 · Nicholas Humphreys Stoke On Trent
★★★★★ 5/5
GoogleRating only, no written review.
Heather · 5 February 2025 · Nicholas Humphreys Stoke On Trent
★★★★★ 1/5
GoogleThe present level of service from this branch is zero. No-one seems to care about the customer and no-one ever returns your call.
Hugo · 4 February 2025 · Nicholas Humphreys Derby
★★★★★ 5/5
GoogleA very helpful team and i would recommend them.
Peter · 4 February 2025 · Nicholas Humphreys Wimborne
Agent replied · 15 February 2025
Thank you so much for your kind review! We're thrilled to hear that you had a great experience with us at Nicholas Humphreys. Our team strives to provide the best service possible, and it’s fantastic to know we met your expectations. If you ever need assistance in the future, don’t hesitate to reach out, we’re always here to help
★★★★★ 5/5
GoogleA+++ 5 stars
Amazing rental company, couldn’t do enough to help us through the five years we rented 😄 …
Barry · 4 February 2025 · Nicholas Humphreys Wimborne
Agent replied · 18 January 2025
Thank you so much for your kind review! We're thrilled to hear that you had a great experience with us at Nicholas Humphreys. Our team strives to provide the best service possible, and it’s fantastic to know we met your expectations. If you ever need assistance in the future, don’t hesitate to reach out, we’re always here to help
★★★★★ 5/5
GoogleFrom viewing a property to the application process, Nicholas Humphreys have been very quick. Excellent communication and response to any queries I have had ,have been rapid.
Natalie · 4 February 2025 · Nicholas Humphreys Stoke On Trent
★★★★★ 5/5
GoogleI recently utilised the services of Jonathan Macdonald to sell two student investment properties in Nottingham. From the initial conversation, to the completion of the sales he has been excellent! Negotiating good sales values whilst creating minimal disturbance for my tenants and maintaining constant communication with all parties. Open and honest with his approach and a wealth of knowledge and experience.
Thank you Jonathan, highly recommended.
Mark · 3 February 2025 · Nicholas Humphreys Nottingham
★★★★★ 5/5
GoogleAmazing help, really lovely
Ellie · 1 February 2025 · Nicholas Humphreys Manchester
★★★★★ 5/5
GoogleWe was shown around 4 properties by Lewis, he was lovely and very helpful with the process with helping us find a house
Rubie · 1 February 2025 · Nicholas Humphreys Manchester
★★★★★ 5/5
GoogleGreat experience, Kevin was a great guide and help
Matthew · 31 January 2025 · Nicholas Humphreys Manchester
★★★★★ 5/5
GoogleRating only, no written review.
Liam · 31 January 2025 · Nicholas Humphreys Manchester
★★★★★ 5/5
GoogleReally helpful and gave us recommendations for properties he felt would be most beneficial to us.
Anna · 31 January 2025 · Nicholas Humphreys Manchester
★★★★★ 5/5
GoogleGreat guy good houses
Harry · 30 January 2025 · Nicholas Humphreys Manchester
★★★★★ 5/5
GoogleRating only, no written review.
Martina · 29 January 2025 · Nicholas Humphreys Stoke On Trent
★★★★★ 5/5
GoogleBrilliant help, super kind, highly recommend
Saffron · 28 January 2025 · Nicholas Humphreys Manchester
★★★★★ 5/5
GoogleKevin was great. Took us around multiple houses even though we arrived late and he had already been round them all.
Matthew · 28 January 2025 · Nicholas Humphreys Manchester
★★★★★ 1/5
GoogleI cannot stress enough how terrible my experience was with this letting agent company. Their customer service is not just poor, it’s practically non-existent. They don’t respond to emails or calls in a timely manner, and when they do, they provide no real answers, just empty promises. It feels like you’re chasing them for basic assistance, and when you do manage to get hold of someone, they’re either dismissive or downright rude.
The worst part? They seem to thrive on exploiting people, especially when it comes to taking your hard-earned money. They charge exorbitant fees for even the smallest things, like administrative charges that don’t seem to have any justification. They’ve got a knack for finding ways to take your money at every turn. For example, they constantly hound tenants with ridiculous “cleaning fees” or “maintenance costs,” and when you ask for any proof or breakdown, they either refuse to provide it or give you vague, evasive answers.
But what really takes the cake is how they accuse tenants of damaging property without any proof. After I moved out, they claimed that I had damaged various items in the property. When I asked for evidence, photos, repair reports, anything, they couldn’t provide a single shred of proof. They simply pointed to things that were already worn or damaged before I moved in and insisted I was responsible for them. They didn’t even take the time to carry out a proper check-out inspection with me or provide a clear inventory when I moved in. It’s just their way of pocketing more money, and I felt completely powerless to dispute it.
It’s incredibly frustrating, and I honestly feel like I’ve been scammed. They don’t care about the people renting from them, only how much they can get away with charging. Do yourself a favor and avoid this company at all costs. There are plenty of other letting agents out there who actually value their tenants and offer transparent, fair service. This one is just in it for the money, and it shows in every interaction.
Ismaheel · 25 January 2025 · Nicholas Humphreys Burton Upon Trent
★★★★★ 5/5
GoogleVery helpful when problems arose and very quick to answering any questions.
Annabelle · 25 January 2025 · Nicholas Humphreys Stoke On Trent
★★★★★ 5/5
GoogleHome at its best. Try Humpreys!
Langat · 24 January 2025 · Nicholas Humphreys Stoke On Trent
★★★★★ 5/5
GoogleRang this agent up looking for help finding a 5 bed student house. On the same day, I was sent an email with several links to houses which fit my requirements and a viewing was booked there and then. Kevin was so lovely and helpful! Offered really good advice about rental market, bills packages etc. He showed me around 5 houses which were all really good contenders in our search. Would highly recommend!! Thank you Kevin! :)
Ella · 21 January 2025 · Nicholas Humphreys Manchester
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
