5/5
Rating only, no written review.

Trusted Agent profile
Verified
★★★★★
2,836 reviews across 17 offices and 2 platforms
Nicholas Humphreys has 17 offices, in Manchester, Nottingham, Stoke On Trent, Burton, Derby, Norwich, Hatfield, Canterbury, Wimborne, Sheffield West, Portswood, Durham, Northampton, Portsmouth, Leicester, Sheffield City and Birmingham. Together they have 2,836 reviews on two platforms, rated 4.2 out of 5 overall.
2,835
Reviews on Google
All 17 offices
1
Reviews on The Trusted Agent
All 17 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Nicholas Humphreys's 17 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Rating only, no written review.
5/5
Lovely to meat with teams
5/5
Lovely to meet the staff
5/5
Rating only, no written review.
Thank you for review and for staying with us Alex Kind regards Nicholas Humphreys Team
5/5
I wanted to share the truly fantastic experience I had with Nicholas Humphries. It’s no secret that estate and letting agents often face a less-than-glowing reputation, but this agency absolutely breaks the mould. From my very first interaction, I was genuinely impressed by Jack, who went above and beyond to make the whole process as smooth as possible. When I enquired about viewing a property that I was interested in, especially since we’re relocating to be closer to family, Jack was extremely accommodating. Living in London makes evening viewings difficult, so I asked about a Saturday slot. Although their schedule was fully booked, Jack offered to contact the tenant to see if they could make an exception. Within just ten minutes, he called back to let me know that the tenants unfortunately couldn’t accommodate it as they were heading out, but he had rearranged his own commitments so he could meet us at the time we’d be arriving. This level of flexibility and customer care, especially given the high demand for the property, really stood out to me. Jack was friendly and personable over the phone, instantly establishing a sense of trust even before we met. When we viewed the property, we absolutely loved it. Jack was also honest and straightforward about any snagging or adaptations that would need addressing should we be offered the property. It was clear he genuinely cared about matching the right tenants, rather than just filling vacancies. This is a huge reassurance for any landlord considering Nicholas Humphries, if I ever become a landlord in Hertfordshire, I would definitely use this agency. I also spoke to Millie, who was incredibly efficient and helpful. It’s clear that the whole team follows the same positive and proactive approach. Their communication is excellent, which is exactly what future tenants and the property industry need more of. Thanks again to Jack, Millie, and everyone at Nicholas Humphries for setting such a high standard. I couldn’t recommend them more highly!
Thank you so much for taking the time to leave such a thoughtful review. It genuinely means a lot, and I really appreciate your kind words. I’m so pleased we were able to make the viewing work for you despite the busy schedule. I know how tricky it can be coordinating viewings when you're travelling from London, especially when you're relocating to be closer to family, so I was more than happy to adjust things to make it possible. It was great meeting you in person and showing you around the property. I’m glad you liked it, and I always think it’s important to be open and honest about any small bits that may need attention so everyone knows exactly where they stand. I’ll be sure to pass on your lovely comments to Millie as well, she’ll be really pleased to hear them. We all work hard to make the process as smooth and straightforward as possible, so it’s fantastic to know that came across. Thanks again for your recommendation and for such positive feedback. Wishing you all the very best with the move, and hopefully we’ll see you again soon. All the best, Jack
5/5
Great customer service would definitely recommend
Hi Jack Thank you for your review! I hope you like your new home. Regards Tean - NH
5/5
I can’t recommend Nicholas Humphreys in Burton highly enough. After years of mismanagement with another company, moving my property portfolio to Simon, Matt, and their dedicated team has been one of the best decisions I’ve made. From day one, they have been fantastic, professional, knowledgeable, and always approachable. The property managers and administrators are consistently responsive, friendly, and have a real “can do” attitude that gives me complete confidence my portfolio is in safe hands. With the Renters Reform Bill looming, it’s more important than ever to have an experienced and proactive team managing your properties. Thanks to their expert guidance and forward-thinking approach, I feel fully supported and confident navigating the changes ahead. An outstanding service all round. Highly recommended.
Hi Rachael Thank you for your positive review! I'm delighted myself and my team have been able to work on your portfolio its been really enjoyable. Regards Team - NH
5/5
I cannot thank the staff at Nicholas Humphuries, they couldn't have been anymore helpful to accommodate two of my staff who needed a property as a matter of urgency. Thanks again for all your help and support definitely recommend
Hi Ben Thank you for your review and the five stars! I'm pleased your colleagues are now settled and enjoying there new accommodation! Regards Team - NH
5/5
I can’t recommend Simon and Matt at Nicholas Humphreys Burton Estate Agents highly enough. They have provided top-class service over the years, and the customer service and support I’ve received as a tenant has been outstanding. Both Simon and Matt are professional, approachable, and extremely responsive, making everything smooth and stress-free. Without a doubt, the best estate agents in the area.
Hi Mr Hussain Thank you for this review and the positive comments! If we can assist you further feel free to contact the office at Burton. Regards Team - NH
5/5
Simon at NJH has looked after our rented houses for many years his team are so helpful and nothing is too much trouble..we highly recommend them 👍 …
Hi Mr & Mrs Potter Thank you for your positive review! Regards Team - NH
5/5
Simon and Matt go above and beyond to ensure the highest levels of customer satisfaction. Can’t recommend these guys enough and would like to thank them for their hard work and support. Best in the area!
Hi Hashim Thank you for this superb feedback! Regards Team - NH
5/5
Great service. Friendly staff. Very quick process. This is the first time I've used Nicholas Humphreys and it has been a Gold Star ⭐ experience.
Hi Nabila Thank you for your positive feedback! Regards Team - NH
5/5
Thank you very much, it was a great experience.
Hi Thanks for the five stars!! Regards Team - NH
5/5
Cannot recommend Nicholas Humphreys enough. Rachael has been super helpful and given me all the information I need to fully understand the lettings process. Thank you!!!
Hi Vicky Thank you for your feedback. Its superb to hear Rachael went through the process with you thoroughly! Many Thanks Team - NH
5/5
Great agency ,taking very good care of our property,highly recommended
Hi Aki Thanks for the feedback! Regards Team NH
5/5
Super happy with the service I received from Nicholas Humphreys re my house, and couldn’t recommend them enough! From start to finish they have been super professional and responsive to any queries I have had, and nothing has been too much trouble. I mainly dealt with Simon Smith who was brilliant, but the whole team always seem happy to help too. 10/10 🌟
Hi Amy Thanks for your positive review and the 5 stars! Kind Regards Team NH
5/5
Simon and his team have been fantastic in the run-up to selling our house. Nothing was ever too much trouble, and we really appreciated their help and guidance throughout.
Hi Kevin Thank you for your positive review and the five stars!! If we can help you in the future please contact us again. Regards Team NH
5/5
I’m a tenant and also work with dealings involving Nichols Humphreys, and I honestly can’t fault them. The whole team has been professional and reliable throughout. Rachel, who works in lettings, has been especially helpful, always responsive, friendly, and genuinely supportive. It’s been a really positive experience all round. Highly recommend.
Hi Stephanie Thank you for your positive feedback! I'm delighted your experience was enjoyable. Many Thanks, Team - NH
5/5
Massive shoutout to Leanne who dealt with an issue I had very kindly and respectfully. I was anxious at first but it was compassionately dealt with. Thank you!
Hi Nasir I hope you are well. Thank you for your positive feedback and kind words regarding Leanne. I'm so please we put you at ease! Kind Regards Team NH
5/5
Just completed sale of second house I have sold with NH. For both sales, Dave Powell was very charming, and gave very useful opinions and advice, without a ‘hard sell’. He also recommended a solicitor (who was great). Received several offers quickly, and again Dave offered his opinion about each of them. Ami in the sales team was very helpful in ‘encouraging’ the sale along promptly, both with the buyers’ solicitors and with me! All-in-all, I have both times had a positive experience with the team at NH (Burton). I would happily work with them again, and would recommend them to anyone wanting to sell their own house.
Hi Adam Thank you for your positive 5 star review! Kind Regards Team - NH
5/5
I’ve been to the office and I’m renting a property. They have done me an excellent service. Definitely recommended
Hi Daniel Thank you for your positive review and the 5 stars! If we can help you further please contact the Burton branch. Thanks Team - NH
5/5
We moved into the property in October & we really can’t fault Nicholas Humphrey’s, they have been amazing from the start. If we have a problem, they are always happy to help and we won’t go anywhere else now! Thankyou to Simon importantly for helping us step by step. Highly recommend :-)
Hi Chloe Thank you for your positive feedback. Feel free to contact the Burton office if you need any further helps. Kind Regards Team - NH
5/5
The apartment I viewed was lovely and well presented. The lady who showed me round, Rachel, was very polite, kind and understanding of my situation. She told me all the relevant information I asked about and answered my questions with honesty and compassion. She is amazing and a great asset to the team! Thankyou again Rachel! :)
Hi Miriam, thank you so much for such a lovely 5-star review! 😊 We’re really pleased to hear that you liked the apartment and found it well presented. It’s especially lovely to hear your kind words about Rachel. Being polite, understanding and compassionate, while also providing honest and helpful information, is exactly the kind of experience we want every client to have. Finding a new home can feel quite daunting, so having someone who takes the time to listen and answer your questions properly can make such a difference. Rachel is a fantastic asset to our team, and we’ll absolutely make sure your lovely feedback is passed on to her! ❤️ At Nicholas Humphreys, we specialise in property sales and lettings, alongside our unique approach to HMO properties, with a real focus on providing honest, personal and supportive advice throughout the property journey. We’re also currently offering £100 in vouchers as a thank you for property referrals 🎁 If you know someone thinking about selling or letting a property, send them our way, if we successfully sell or let it, we’ll give you £100 in vouchers on completion! Thank you again, Miriam, and thank you for taking the time to recognise Rachel. We really appreciate it! 😊 Jess Branch Manager Nicholas Humphreys
5/5
Rating only, no written review.
Hi Deborah, thank you so much for taking the time to leave us a 5-star rating! ⭐️ We really appreciate your support of the Nicholas Humphreys Stoke-on-Trent team. We’re proud to offer a friendly, approachable and responsive service across property sales and lettings, alongside our specialist approach to HMO properties. Every rating means a lot to the team and is a lovely way to know our service is making a positive impression. We’re also currently offering £100 in vouchers as a thank you for property referrals 🎁 If you know someone thinking about selling or letting a property, send them our way, if we successfully sell or let it, we’ll give you £100 in vouchers on completion! Thanks again, Deborah, we really appreciate it! 😊 Jess Branch Manager Nicholas Humphreys
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Manchester has the most, with 486 reviews rated 4.2 out of 5, followed by Nottingham with 436.
The 17 Nicholas Humphreys offices, by town: