5/5
GoogleRating only, no written review.
Trusted Agent profile · North Yorkshire, County Durham and Middlesbrough
Verified
Michael Poole estate agents in Ingleby Barwick, Billingham, Redcar and 7 more
★★★★★
5,390 reviews across 12 offices and 4 platforms
Michael Poole has 12 offices, in Ingleby Barwick, Billingham, Redcar, Middlesbrough (two offices), Nunthorpe, Yarm (two offices), Stockton, Eston, Coulby Newham and Guisborough (North Yorkshire, County Durham and Middlesbrough). Together they have 5,390 reviews on four platforms, rated 4.7 out of 5 overall.
5,065
Reviews on Google
All 12 offices
58
Reviews on Facebook
Business-wide
20
Reviews on The Trusted Agent
All 12 offices
247
Reviews on Trustpilot
Business-wide
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Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers9 reviews
Both Carolyne and Gill were great. Always updated you and did their best to get the best price. Sold for asking price in less than 2 weeks. very happy.Read all 9 from sellers
Buyers2 reviews
Karen is an excellent agent who gives outstanding service at all times. We have just purchased another property, and Karen once again was superb throughout the ...Read all 2 from buyers
Landlords5 reviews
I have been using Michael Poole for many years to manage the letting of my property. I have dealt with many different lettings consultants at Michael Poole over ...Read all 5 from landlords
Our offices
Michael Poole's 12 offices, most reviewed first. Each has its own page.
- Michael Poole Ingleby BarwickMyton Park, Myton Road, TS17 0WA1,268 reviews · 981 on Google (4.7)35 in the last 90 days
- Michael Poole Billingham10 Town Square, TS23 2LY1,127 reviews · 842 on Google (4.8)38 in the last 90 days
- Michael Poole Redcar30-33 Station Road, TS10 1AG1,091 reviews · 810 on Google (4.8)32 in the last 90 days
- Michael Poole Middlesbrough64 - 66 Borough Road, TS1 2JH897 reviews · 615 on Google (4.5)28 in the last 90 days
- Michael Poole Nunthorpe95 Guisborough Road, TS7 0JS859 reviews · 573 on Google (4.6)42 in the last 90 days
- Michael Poole Yarm59 High Street, Yarm, TS15 9BH, TS15 9BH588 reviews · 295 on Google (4.9)38 in the last 90 days
- Michael Poole Yarm (59 High Street)59 High Street, TS15 9BH437 reviews · 208 on Google (4.9)36 in the last 90 days
- Michael Poole StocktonHigh Street, TS18 1SP409 reviews · 170 on Google (4.9)37 in the last 90 days
- Michael Poole Eston129 High Street, TS6 9JD401 reviews · 201 on Google (4.8)29 in the last 90 days
- Michael Poole Coulby NewhamUnit E Parkway Centre, TS8 0TJ389 reviews · 107 on Google (4.7)30 in the last 90 days
- Michael Poole Middlesbrough (64-66 Borough Road)64-66 Borough Road, TS1 2JH383 reviews · 151 on Google (4.1)25 in the last 90 days
- Michael Poole Guisborough10 Chaloner Street, TS14 6QD317 reviews · 118 on Google (4.8)32 in the last 90 days
Awards
The Trusted Agent 2026 results for Michael Poole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Latest reviews from every Michael Poole office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleA really helpful team who are always on hand to offer assistance. In the rare event that we have an issue, the team always respond straight away with professionalism and knowledgeable advice. Would highly recommend. Thank you.
5/5
GoogleJust brilliant, we love their CRM and the customer service and help is always fast and great !
5/5
GoogleWe have used Acquaint CRM for many years. A very user friendly system and their support is excellent.
5/5
GoogleWe have used Acquaint for the last 16 years and could not imagine running our business without it. Things like landlord accounts and annual returns are easy to do and property details are simple to create. If you ever have a problem, then the helpdesk is manned by people who know what they are doing so that is a really big plus.
5/5
GoogleExcellent service from a great team!
5/5
GooglePrompt and helpful staff to address any technical query.
5/5
GoogleA great software provider and their customer service is excellent. We've used BrightLogic for many years and would never change to anyone else - thoroughly recommend them.
5/5
GoogleGreat team at Acquaint - very helpful and always on hand to offer assistance when needed.
5/5
GoogleRating only, no written review.
5/5
GoogleWhilst this is a very good system indeed its the people that support you that make it exceptional. Nothing is too much trouble, from support to training they are with you every step of the way. Many thanks to the Bright Logic team
5/5
GoogleGreat team, highly efficient, supportive and experienced in Web design and customer service. I would highly recommend to any business or professional looking for website & CRM deisgn & maintenence.
5/5
GoogleExcellent Software and the best support team we have ever worked with. Calls always answered promptly and guidance given immediately
5/5
GoogleThe database system that Aquaint offers is brilliant. I love how it is all seen in one place and what it can offer. I have struggled a lot with the accounts as I am not a book keeper and perseverance has got me through this. The support team are fantastic and will help you no matter what. I am very happy with the package that Aquaint offers.
5/5
GoogleAmazing system, very easy to use and great service from online help. Highly recommend
5/5
GoogleExcellent service at all times. Very happy to recommend.
5/5
GoogleIt was a pleasure to deal with Sian who helped me with an appraisal.
Agent replied · 2 July 2026
Thank you so much Owen. If you need anything in the future, please get in touch. Best Wishes Perry Bishop Cheltenham
5/5
GoogleCan't praise this Estate Agent more highly than 5 stars. Initially involved with Redcar branch but Helen at Eston was our prime contact. Lovely lady, very professional and obviously loves her job. It was a pleasure to deal with her.
5/5
GoogleVictoria helped us from start to finish she was very attentive and professional tthroughout the whole process in a word excellent!!! Thank you for all your help J A Shanley
5/5
GoogleWe decided to use Michael Poole Nunthorpe Branch to sell our family home as they were our local agent. Victoria was our main point of contact and she was absolutely fantastic from start of the sale process to completion. Couldn't have asked for a better Estate Agent.
5/5
GoogleWe purchased a property through Michael Poole. Our initial contact at the office was Isobel. She has a bubbly persona on the phone which is very reassuring. She kept us up to date and organized cleaners before we moved in. Very grateful for her professionalism and would recommend Michael Poole Estate Agents.
5/5
GoogleAmazing experience! Very helpful indeed. Thanks to both Jack and Leanne for helping us to sell and buy.
5/5
GoogleLeanne was super helpful, friendly and lovely from the beginning of purchasing my first home to the ending! Communication was always spot on and I can’t fault her at all! Helped to ensure the smoothness and comfortability of my house purchase!
5/5
GoogleJasmine Jacob’s was fantastic in helping us find our property. She was always available to discuss our requirements and the services offered were very professional. Highly recommended.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Michael Poole
Which Michael Poole office has the most reviews?
Ingleby Barwick has the most, with 1,268 reviews rated 4.7 out of 5, followed by Billingham with 1,127.
Where are the Michael Poole offices?
The 12 Michael Poole offices, by town:
- Billingham: 10 Town Square, Billingham, County Durham, TS23 2LY
- Coulby Newham: Unit E Parkway Centre, Coulby Newham, North Yorkshire, TS8 0TJ
- Eston: 129 High Street, Eston, Middlesbrough, TS6 9JD
- Guisborough: 10 Chaloner Street, Guisborough, TS14 6QD
- Ingleby Barwick: Myton Park, Myton Road, Ingleby Barwick, North Yorkshire, TS17 0WA
- Middlesbrough: 64 - 66 Borough Road, Middlesbrough, North Yorkshire, TS1 2JH
- Middlesbrough (64-66 Borough Road): 64-66 Borough Road, Middlesbrough, TS1 2JH
- Nunthorpe: 95 Guisborough Road, Nunthorpe, TS7 0JS
- Redcar: 30-33 Station Road, Redcar, North Yorkshire, TS10 1AG
- Stockton: High Street, Stockton, TS18 1SP
- Yarm: 59 High Street, Yarm, TS15 9BH, North Yorkshire, TS15 9BH
- Yarm (59 High Street): 59 High Street, Yarm, TS15 9BH
What do sellers say about Michael Poole?
9 reviews from sellers, rated 4.9 out of 5 on average. For example, Graham wrote: "Both Carolyne and Gill were great. Always updated you and did their best to get the best price. Sold for asking price in less than 2 weeks. very happy."
What do landlords say about Michael Poole?
5 reviews from landlords, rated 5.0 out of 5 on average. For example, Laura wrote: "I have been using Michael Poole for many years to manage the letting of my property. I have dealt with many different lettings consultants at Michael Poole over ..."
Has Michael Poole won any awards?
Yes. In The Trusted Agent 2026 awards: Michael Poole, Billingham won Platinum; Michael Poole, Ingleby Barwick won Gold; Michael Poole, Yarm won Gold; Michael Poole, Redcar won Trusted Agent.
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