5/5
GoogleFantastic experience moving in! In particular Sophia Coughlan was incredibly helpful and answered what must have been a barge of questions from me very professionally and almost immediately at all times! Would recommend!
Trusted Agent profile · North Yorkshire, County Durham and Middlesbrough
Verified
Michael Poole estate agents in Ingleby Barwick, Billingham, Redcar and 7 more
★★★★★
5,392 reviews across 12 offices and 4 platforms
Michael Poole has 12 offices, in Ingleby Barwick, Billingham, Redcar, Middlesbrough (two offices), Nunthorpe, Yarm (two offices), Stockton, Eston, Coulby Newham and Guisborough (North Yorkshire, County Durham and Middlesbrough). Together they have 5,392 reviews on four platforms, rated 4.7 out of 5 overall.
5,067
Reviews on Google
All 12 offices
58
Reviews on Facebook
Business-wide
20
Reviews on The Trusted Agent
All 12 offices
247
Reviews on Trustpilot
Business-wide
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Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers9 reviews
Both Carolyne and Gill were great. Always updated you and did their best to get the best price. Sold for asking price in less than 2 weeks. very happy.Read all 9 from sellers
Buyers2 reviews
Karen is an excellent agent who gives outstanding service at all times. We have just purchased another property, and Karen once again was superb throughout the ...Read all 2 from buyers
Landlords5 reviews
I have been using Michael Poole for many years to manage the letting of my property. I have dealt with many different lettings consultants at Michael Poole over ...Read all 5 from landlords
Our offices
Michael Poole's 12 offices, most reviewed first. Each has its own page.
- Michael Poole Ingleby BarwickMyton Park, Myton Road, TS17 0WA1,268 reviews · 981 on Google (4.7)35 in the last 90 days
- Michael Poole Billingham10 Town Square, TS23 2LY1,128 reviews · 843 on Google (4.8)38 in the last 90 days
- Michael Poole Redcar30-33 Station Road, TS10 1AG1,091 reviews · 810 on Google (4.8)32 in the last 90 days
- Michael Poole Middlesbrough64 - 66 Borough Road, TS1 2JH897 reviews · 615 on Google (4.5)30 in the last 90 days
- Michael Poole Nunthorpe95 Guisborough Road, TS7 0JS859 reviews · 573 on Google (4.6)44 in the last 90 days
- Michael Poole Yarm59 High Street, Yarm, TS15 9BH, TS15 9BH589 reviews · 296 on Google (4.9)41 in the last 90 days
- Michael Poole Yarm (59 High Street)59 High Street, TS15 9BH437 reviews · 208 on Google (4.9)37 in the last 90 days
- Michael Poole StocktonHigh Street, TS18 1SP409 reviews · 170 on Google (4.9)39 in the last 90 days
- Michael Poole Eston129 High Street, TS6 9JD401 reviews · 201 on Google (4.8)31 in the last 90 days
- Michael Poole Coulby NewhamUnit E Parkway Centre, TS8 0TJ389 reviews · 107 on Google (4.7)30 in the last 90 days
- Michael Poole Middlesbrough (64-66 Borough Road)64-66 Borough Road, TS1 2JH383 reviews · 151 on Google (4.1)26 in the last 90 days
- Michael Poole Guisborough10 Chaloner Street, TS14 6QD317 reviews · 118 on Google (4.8)34 in the last 90 days
Awards
The Trusted Agent 2026 results for Michael Poole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Latest reviews from every Michael Poole office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleWe had the best experience and are enjoying our new home thanks to Sophia Coughlan from the Croydon branch. She did everything to make sure that our move was easy , she supported our application, was very patient, answered evey questions that we had. She really went the extra mile for us! Thank you so much Sophia! Street Ahead, you have a gem in your team! All the best! Stephanie
5/5
GoogleWe found a nice property in quiet area which meets all our needs thanks to Myles Blair who was very helpful all the time. The references process was taken by Layla Manning and she made everything easy and quick for us. Thanks guys for your help.
5/5
GoogleWe found a nice flat in an amazing area.Thanks Myles Blair and Layla Manning for you help. We definetly recommend you guys!!!
5/5
GoogleExcellent service. Faye has a great attitude to the needs of the customer and if it wasn’t for her we would not have a superb flat. Diane was extremely focused on getting the job done and we thank them both together with Michelle for the great service.
4/5
GoogleVery professional and helpful agents! I would recommend Myles and Layla for their great customer service and lovely service.
5/5
GoogleRating only, no written review.
5/5
GoogleAbsolutely fantastic service, extremely professional, thorough and a pleasure to deal with - excellent from start to finish
5/5
GoogleBig Thanks to Sam for all of her help with our purchase! Kept things alive when all seemed lost! Very happy customer.
5/5
GoogleMichael Poole have offered a five star service throughout the process. The photos produced really gave my house the wow factor. The service was far superior to agents used in the past. I would never hesitate to use them in the future and would recommend them to anybody.
5/5
GoogleRating only, no written review.
5/5
GoogleExcellent team offering a very professional service.
5/5
GoogleMichael Poole Yarm had my property advertised on Rightmove within two days of my instruction to sell, I had an offer of 98% of my asking price within 4 days of it being advertised. Contracts were exchanged 7 weeks later, you can't ask for any more than that!
5/5
GoogleAbsolutely brilliant experience - wouldn't go anywhere else
5/5
GoogleAn exceptional group of professionals whose judgement and expertise were essential in guiding both the seller and the buyer through to a happy conclusion. Great team, great company. Thanks.
5/5
GoogleGill was brilliant at guiding us through the stress of buying a house. We definitely feel lucky that we had her expertise and honest advice during the process.
5/5
GoogleJust completed house sale with Michael Poole. Absolutely fantastic service, support and advice from Jill, Ashley and Francesca. Lovely ladies and a great team, was a pleasure doing business, look forward to dealing with you all again in the future.
5/5
Googleexcellent service, friendly and helpful staff, just what you need when selling a property, happy to recommend.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
1/5
GoogleTerrible service and experience AVOID!!!!
5/5
GoogleMichael Pooles in Redcar have been nothing but professional but haven't lost that personal touch. Francesca in particular is lovely, friendly and approachable and nothing seems too much trouble, resolving any worries quickly and effectively.
4/5
GoogleVery friendly & professional service. Kept up to date with progress of our sale.
5/5
GoogleReally smooth process, and my advisor Ashley was always really quick to reply to any emails I sent, which really helped as I was buying a home while living in Germany... highly recommend
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Michael Poole
Which Michael Poole office has the most reviews?
Ingleby Barwick has the most, with 1,268 reviews rated 4.7 out of 5, followed by Billingham with 1,128.
Where are the Michael Poole offices?
The 12 Michael Poole offices, by town:
- Billingham: 10 Town Square, Billingham, County Durham, TS23 2LY
- Coulby Newham: Unit E Parkway Centre, Coulby Newham, North Yorkshire, TS8 0TJ
- Eston: 129 High Street, Eston, Middlesbrough, TS6 9JD
- Guisborough: 10 Chaloner Street, Guisborough, TS14 6QD
- Ingleby Barwick: Myton Park, Myton Road, Ingleby Barwick, North Yorkshire, TS17 0WA
- Middlesbrough: 64 - 66 Borough Road, Middlesbrough, North Yorkshire, TS1 2JH
- Middlesbrough (64-66 Borough Road): 64-66 Borough Road, Middlesbrough, TS1 2JH
- Nunthorpe: 95 Guisborough Road, Nunthorpe, TS7 0JS
- Redcar: 30-33 Station Road, Redcar, North Yorkshire, TS10 1AG
- Stockton: High Street, Stockton, TS18 1SP
- Yarm: 59 High Street, Yarm, TS15 9BH, North Yorkshire, TS15 9BH
- Yarm (59 High Street): 59 High Street, Yarm, TS15 9BH
What do sellers say about Michael Poole?
9 reviews from sellers, rated 4.9 out of 5 on average. For example, Graham wrote: "Both Carolyne and Gill were great. Always updated you and did their best to get the best price. Sold for asking price in less than 2 weeks. very happy."
What do landlords say about Michael Poole?
5 reviews from landlords, rated 5.0 out of 5 on average. For example, Laura wrote: "I have been using Michael Poole for many years to manage the letting of my property. I have dealt with many different lettings consultants at Michael Poole over ..."
Has Michael Poole won any awards?
Yes. In The Trusted Agent 2026 awards, Billingham won Platinum, Ingleby Barwick won Gold and two more branches won awards.
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Send Michael Poole a message.
