Trusted Agent profile · North Yorkshire, County Durham and Middlesbrough
Verified
★★★★★
5,392 reviews across 12 offices and 4 platforms
Michael Poole has 12 offices, in Ingleby Barwick, Billingham, Redcar, Middlesbrough (two offices), Nunthorpe, Yarm (two offices), Stockton, Eston, Coulby Newham and Guisborough (North Yorkshire, County Durham and Middlesbrough). Together they have 5,392 reviews on four platforms, rated 4.7 out of 5 overall.
5,067
Reviews on Google
All 12 offices
58
Reviews on Facebook
Business-wide
20
Reviews on The Trusted Agent
All 12 offices
247
Reviews on Trustpilot
Business-wide
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Both Carolyne and Gill were great. Always updated you and did their best to get the best price. Sold for asking price in less than 2 weeks. very happy.Read all 9 from sellers
Karen is an excellent agent who gives outstanding service at all times. We have just purchased another property, and Karen once again was superb throughout the ...Read all 2 from buyers
I have been using Michael Poole for many years to manage the letting of my property. I have dealt with many different lettings consultants at Michael Poole over ...Read all 5 from landlords
Michael Poole's 12 offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Michael Poole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleExcellent service provided. Nothing is ever too much trouble,and if there is ever a problem at the property, it is always sorted out within 24 hours. All the staff are friendly, polite and courteous and have always provided a 100% A***** service. I have rented for the previous 8 years, and have never encountered any problems at all..Would highly recommend to anyone. :)
Thank you for the wonderful recommendation. We hope you have settled in your new home.
5/5
GoogleRating only, no written review.
5/5
GoogleVery good service here
5/5
GoogleExcellent people to deal with, from start to finish. Would definitely recommend.
5/5
GoogleHelpful, friendly staff, will certainly sell through this branch once the time is right.
5/5
GoogleExcellent people to deal with, professional and friendly. Georgina, Kellie and Megan are all fantastic, Highly recommend
5/5
GoogleA professional, efficient and helpful service from start to finish. Good commmunication and advice throughout. Would use again and highly recommend
5/5
GoogleExcellent service and communication through the full process of buying my new home from all the staff at michael Poole nothing was any trouble.
5/5
GoogleExcellent people to deal with from start to finish, Georgia and the team was fantastic keeping me in the loop the whole way through!! I would definitely use again and recommend to family and friends.
5/5
GoogleFound Georgina and staff friendly and always happy to help sort out any questions. Was kept informed of all developments. Would recommend Michael Poole services.
5/5
GoogleReliable and helpful service. The team went over and above our expectations with their knowledge, advice and support. I would certainly recommend this estate agent. The house was sold in record time.
5/5
GoogleRecently sold my late parents house through the Eston Branch and found Georgina who dealt with us extremely friendly and helpful. Was contacted on a regular basis with updates and advice resulting in a smooth, quick sale. Would highly recommend.
4/5
GoogleMichael Poole are a great estate agent to use if you want to sell your house. All staff at the Eston branch were helpful and were always cheerful when I spoke to them over the phone and in the branch. They helped us sell our house in 7 weeks so if you are looking for a quick sale they are the company to go with.
5/5
GoogleI could not recommend streets ahead croydon higher. So helpful every step of the way and our agent George was always going that extra mile to help us with all our needs. Very infomative and reliable. We will definitely be returning in the future
5/5
GoogleOutstanding. To find someone as passionate as Kai with your best interests at the forefront at all times is very refreshing. Knowledge, presence and great enthusiasm, without a shawdow of a doubt I'll be referring and maintaining contact with Kai.
5/5
GoogleMy job was made much easier by Kai Seale. I wish more agents were like him. Can't recommend him enough.
5/5
GoogleKai Seale Great lad showed me around a few places recently and always has a way of making you feel like your getting the best deal possible. Great attitude and always engagin making me feel at ease throughout the process Will definitely use streets ahead if they keep bringing through people like this Keep it up
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleKia from streets ahead was really helpful . Thanks Danny Young
5/5
GoogleKai Seale ... Great knowledgable service ... thorough and efficient ⭐️⭐️⭐️⭐️⭐️ Was a pleasure
5/5
GoogleKai Searle. Great guy
4/5
GoogleMy partner and myself were extremely happy with the professional and friendly support Diane and Catherine gave us whilst purchasing our first home. We would most certainly suggest using streets ahead to any one looking to purchase a property.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Ingleby Barwick has the most, with 1,268 reviews rated 4.7 out of 5, followed by Billingham with 1,128.
The 12 Michael Poole offices, by town:
9 reviews from sellers, rated 4.9 out of 5 on average. For example, Graham wrote: "Both Carolyne and Gill were great. Always updated you and did their best to get the best price. Sold for asking price in less than 2 weeks. very happy."
5 reviews from landlords, rated 5.0 out of 5 on average. For example, Laura wrote: "I have been using Michael Poole for many years to manage the letting of my property. I have dealt with many different lettings consultants at Michael Poole over ..."
Yes. In The Trusted Agent 2026 awards, Billingham won Platinum, Ingleby Barwick won Gold and two more branches won awards.
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