★★★★★ 5/5
GoogleBrilliant estate agent. Kate very experienced and knowledgeable. Made everything run as smoothly as possible. I chose a cheap conveyancer and regretted it. Kate helped chase the solicitor and kept me informed of the situation when my …
Frances · 27 June 2026 · JLL Canary Wharf
Agent replied · 27 August 2026
Thank you so much for your kind words, Frances! We're thrilled to hear that Kate was able to assist you effectively and keep you informed throughout the process. Your feedback highlights the dedication of our team at DDM Residential to … More
★★★★★ 5/5
GoogleWe recently bought a house through DDM in Barton. Kate and Anya were really friendly and good to deal with, and handled our questions and problems in a kind and efficient manner. We would be more than happy to use DDM again.
Chris · 27 June 2026 · JLL Canary Wharf
Agent replied · 27 August 2026
Thank you for your wonderful feedback, Chris! We’re thrilled to hear that Kate and Anya provided you with friendly and efficient service during your home buying experience. It was a pleasure assisting you, and we look forward to helping you again in the future!
★★★★★ 5/5
GoogleKate and her team at the Barton office get the highest marks from me. Friendly, professional, and patient. They must be good, because this is the second time that I’ve worked with them. Highly recommended.
Sarah · 27 June 2026 · JLL Canary Wharf
Agent replied · 27 August 2026
Thank you so much for your kind words, Sarah! We're thrilled to hear that you had such a positive experience with Kate and our team at DDM Residential. Your recommendation means the world to us, and we look forward to assisting you again in the future. If you need anything else, just let us know!
★★★★★ 5/5
GoogleChloe at DDM is always extremely helpful and prompt when replying to queries. She is polite and very organized. I appreciate all of her hard work and dedication to us as landlords.
Rebecca · 27 June 2026 · JLL Canary Wharf
Agent replied · 27 August 2026
Thank you so much for your kind words, Rebecca! We're thrilled to hear that Chloe has been helpful and organized in assisting you with your landlord queries. At DDM Residential, we strive to provide exceptional service, and it's wonderful … More
★★★★★ 5/5
GoogleWe have been customers of DDM Scunthorpe for over 20 years. I have been dealing with Chloe for many years. She is an absolute delight to work with. Chloe always responds promptly to my emails and answers all my questions, some of which I …
Jeremy · 27 June 2026 · JLL Canary Wharf
Agent replied · 27 August 2026
Thank you so much for your kind words, Jeremy! We're thrilled to hear that you've been with DDM Residential for over 20 years and that Chloe has consistently provided you with exceptional service. It's wonderful to know that her promptness … More
★★★★★ 5/5
GoogleThanks Kate for all your help ( and shared sense of humour which was much needed at times) . You worked so hard to get the whole chain sorted ( even contacting me when I was abroad
Vicky · 27 June 2026 · JLL Canary Wharf
Agent replied · 27 August 2026
Thank you so much for your kind words, Vicky! I'm thrilled to hear that my support and sense of humor helped you during the process. It was a pleasure to assist you and ensure everything was sorted out, even while you were abroad. Your … More
★★★★★ 5/5
GoogleKeen on helping and very friendly, thank you Tianne Harvey
Stylianos · 26 June 2026 · JLL Stratford
Agent replied · 29 June 2026
Thank you so much, Stylianos. We're delighted that Tianne Harvey provided such helpful and friendly service. She'll be thrilled to hear this feedback, and we truly appreciate you taking the time to share your experience.
★★★★★ 5/5
GoogleRating only, no written review.
Yifu · 26 June 2026 · JLL Stratford
Agent replied · 29 June 2026
Thank you so much, Yifu. We're delighted to receive your 5-star review and truly appreciate you taking the time to share your experience with our Stratford team.
★★★★★ 5/5
GoogleGreat service.
Emily · 24 June 2026 · JLL Nine Elms
Agent replied · 25 June 2026
Thank you so much, Emily. We're delighted that our service exceeded your expectations. The Nine Elms team will be thrilled to hear this feedback. We truly appreciate you taking the time to share your experience.
★★★★★ 5/5
GoogleKyle was fantastic and a huge help! Responded to my enquiry very promptly and got viewings lined up immediately. One of the most efficient and straightforward experiences I’ve ever had. Great worker and a great guy
Liam · 24 June 2026 · JLL Stratford
Agent replied · 24 June 2026
Thank you so much, Liam. We're delighted that Kyle could respond so promptly and make your experience efficient and straightforward. Kyle will be thrilled to hear this feedback. We truly appreciate you taking the time to share your experience.
★★★★★ 5/5
GoogleExcellent service from Joanna and Xavier
Faisal · 23 June 2026 · JLL Nine Elms
Agent replied · 24 June 2026
Thank you for sharing your feedback, Faisal. We're delighted that Joanna and Xavier provided you with such excellent service. They'll be thrilled to hear this. We truly appreciate you taking the time to share your experience.
★★★★★ 5/5
GoogleI'd like to thank Kyle for being a great help throughout our search. He answered all our questions quickly, was very responsive, and made setting up property viewings easy and hassle free! Would recommend!
Aycan · 22 June 2026 · JLL Stratford
Agent replied · 22 June 2026
Thank you so much, Aycan. We're delighted that Kyle made your property search such a smooth experience. His responsiveness and attention to detail really do make all the difference, and he'll be thrilled to hear this feedback. We truly appreciate you taking the time to share your experience.
★★★★★ 5/5
GoogleTianne Harvey was very helpful with process
Mihir · 19 June 2026 · JLL Stratford
Agent replied · 22 June 2026
Thank you so much, Mihir. We're delighted that Tianne was able to guide you through the process so effectively. She'll be thrilled to hear this feedback. We truly appreciate you taking the time to share your experience.
★★★★★ 5/5
GoogleAyesha was absolutely fabulous. She arranged multiple viewings in the building we wanted, and even organised a viewing for us on a day she wasn't available herself. When teething issues came up with the contract, both Ayesha and JLL stepped in to make sure everything went smoothly.
Renting in London is always stressful, but renting via a company like JLL is worth it. It probably costs a little more, but the relief of knowing you're dealing with true professionals more than makes up for it.
Prem · 19 June 2026 · JLL Kensington
Agent replied · 19 July 2026
We are overjoyed to hear about Ayesha's fabulous service and professional support during your rental process. Thank you for choosing JLL.
★★★★★ 5/5
GoogleAdam Garson and Helena Borgese were very helpful with finding and helping me move in to my new flat. Adam was very friendly, showed me around the flat and all around the building even though I showed up a bit late to the viewing, he was very understanding and professional.
Really appreciate the help from both of you.
Ali · 19 June 2026 · JLL Kensington
Agent replied · 19 July 2026
Thank you for taking the time to share your experience. Delighted Adam and Helena provided such professional, understanding service during your move.
★★★★★ 5/5
GoogleFrom viewing to moving in less than a week later!
Adam & Helena went above and beyond to organise all the different moving components to help me move in asap.
I hardly had to think about anything!
Thanks again to the team. Great experience.
George · 19 June 2026 · JLL Kensington
Agent replied · 19 July 2026
Thank you so much, George. We're delighted that Adam and Helena could make your move so seamless and stress-free. The team will be thrilled to hear this wonderful feedback. We truly appreciate you taking the time to share your experience.
★★★★★ 1/5
GoogleRating only, no written review.
O · 19 June 2026 · JLL Kensington
Agent replied · 19 July 2026
Thank you for your feedback. We're truly sorry your experience fell short of the standards we set for ourselves, and we'd really value the opportunity to look into this and resolve your concerns directly. Please contact us at salescanarywharf@jll.com or lettingscanarywharf@jll.com so we can investigate this matter with you.
★★★★★ 4/5
GoogleAs a returning client of JLL, we are very satisfied with the fast and professional service provided by the letting, property management, and customer service teams, even during this transition period. Special thanks to Lauren, Paige, and Chris (who speaks Cantonese), whose support has further enhanced our overall experience. We look forward to the team maintaining this high standard of service.
Celine · 19 June 2026 · JLL Kensington
Agent replied · 19 July 2026
Thank you so much, Celine. We're delighted that Lauren, Paige, and Chris could provide you with such professional support across our teams. Your feedback as a returning client means a great deal to us, and we're committed to maintaining these high standards. We truly appreciate you taking the time to share your experience.
★★★★★ 5/5
GoogleI instructed JLL to market my Canary Wharf flat for let in April (available for a Tenant from 1st June). Everything went very smoothly and a quality Tenant moves in next week. The staff are professional, polite, responsive and efficient. They do what they say they're going to do by the time they say they're going to do it so you can plan viewings etc. with confidence. I highly recommend them.
Ellis · 19 June 2026 · JLL Kensington
Agent replied · 19 July 2026
Thank you so much, Ellis. We're delighted that the lettings process was so smooth and that you found a quality tenant. The team will be thrilled to hear this wonderful feedback about their professionalism and efficiency. We truly appreciate you taking the time to share your experience and recommendation.
★★★★★ 5/5
GoogleLauren, Jennifer, and their team provided exceptional service from our first home visit to onboarding our first tenant. They were professional and approachable throughout the entire process. We were particularly impressed by how they went above and beyond to handle last-minute tenant demands. I highly recommend them to any landlord in the CW area; you truly won't find a better letting agent.
Bonnie · 19 June 2026 · JLL Kensington
Agent replied · 19 July 2026
Thank you so much, Bonnie. We're delighted that Lauren, Jennifer, and the team could provide such exceptional support throughout your letting process. They'll be thrilled to hear this wonderful feedback about their professionalism and dedication. We truly appreciate you taking the time to share your experience and recommendation.
★★★★★ 5/5
GoogleI recently moved into a property listed by JLL, my second in a row, and once again an absolutely flawless experience from start to finish. The viewing, referencing, and agreement process were all handled seamlessly, and I wouldn't hesitate to recommend JLL to anyone looking for their next home.
A special mention to Adam Garson and Helena Borgese, who were fantastic throughout. Their quick turnaround on the listing and genuine support at every step made what can be a stressful process feel effortless. Couldn't have asked for a better team to help me find my new home.
Yashwant · 19 June 2026 · JLL Kensington
Agent replied · 19 July 2026
Thank you so much, Yashwant. We're delighted that Adam and Helena could make your second move with us just as seamless as the first. The team will be thrilled to hear this wonderful feedback about their support and efficiency. We truly appreciate you taking the time to share your experience and recommendation.
★★★★★ 1/5
GoogleHad a very negative experience with them recently.
Edvards · 19 June 2026 · JLL Kensington
Agent replied · 19 July 2026
Thank you for taking the time to share your feedback, Edvards. We don't appear to have any records under this name, but we'd really value the opportunity to look into this further and discuss your concerns directly. Please contact us at lettingscanarywharf@jll.com or salescanarywharf@jll.com, and we'll prioritise investigating this matter with you.
★★★★★ 5/5
GoogleWe would like to say a huge thank you to Emmy, Michaela, Amber, and Naomi for all their hard work and support throughout the purchase of our first home.
Buying a house can be a stressful process, but the team was there for us every step of the way. The entire journey took around three months, and throughout that time they were always professional, responsive, friendly, and willing to help with any questions we had.
What really stood out was the personal touch and care they showed. We were also incredibly grateful for the lovely welcome package of sweets and the helpful vouchers and discounts for setting up our new home. It was such a thoughtful gesture and made moving into our first house even more special.
We couldn’t have asked for a better experience and would highly recommend the team to anyone looking to buy or sell a property. Thank you again, Emmy, Michaela, Amber, Catherine and Naomi, for helping make our dream of owning our first home a reality!
⭐⭐⭐⭐⭐
Hossein · 19 June 2026 · JLL Nine Elms
Agent replied · 19 July 2026
Congratulations once again Hossein, on purchasing your first home. Reaching that milestone after a three-month journey is something truly special, and we're delighted we could be part of it. Thank you for your kind words and recommendation, and we hope you're enjoying every moment of settling into your new home!
★★★★★ 5/5
GoogleKyle was super helpful, friendly, responsive and professional! He made the whole process very smooth! Me and my partner are very satisfied and loving our apartment atm!! Strongly recommended!
Shun · 19 June 2026 · JLL Stratford
Agent replied · 20 June 2026
Thank you so much, Shun. We're delighted that Kyle made the whole process smooth and that you're loving your apartment. He'll be thrilled to hear this feedback, and we truly appreciate you taking the time to share your experience.
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