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JLL estate agents in London, Blackheath, Chelsea and 4 more

4.6

★★★★★ Excellent

5,385 reviews across 14 offices and 4 platforms

residential.jll.co.uk

JLL has 14 offices, in London (eight offices), Blackheath, Chelsea, Brentford, Mayfair, Manchester and Leeds (Greater London, London and West Yorkshire). Together they have 5,385 reviews on four platforms, rated 4.6 out of 5 overall.

Google logo

4.7 / 5

4,858

Reviews on Google

All 14 offices

Facebook logo

4.8 / 5

18

Reviews on Facebook

Business-wide

The Trusted Agent logo

4.9 / 5

99

Reviews on The Trusted Agent

All 14 offices

Trustpilot logo

410

Reviews on Trustpilot

All 14 offices

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

JLL's 14 offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for JLL, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews on Google

Showing 4,838 reviews on Google only. Show every review

5/5

Google

Great team of people. Very professional and efficient. A pleasure to deal with.

Chris · 24 March 2016 · JLL Leeds

5/5

Google

JLL are def the best agent in Leeds :) I have worked with them for many years and the service they provide is amazing. I worked very closely with Nina Barker who was a pleasure to work with and I only wish there were more Nina's in the world. Keep up the good work Nina and the team :)

Hollie · 24 March 2016 · JLL Leeds

5/5

Google

We sold our property through JLL in 2015. They were knowledgeable, professional and helpful but more importantly friendly - a really great team of people to work with. They made the whole process easy and we wouldn’t hesitate to recommend them.

Catherine · 24 March 2016 · JLL Leeds

5/5

Google

Sharan Dhilhon-Moffatt in my opinion is one of the best real estate people in the centre of Leeds. Not only does she have a wealth of knowledge but is engaging and transparent and understands the clients needs. From viewings to making offers to dealing with solicitors and completion her approach is slick and seamless and makes purchasing a property stress and hassle free. I would recommend Sharan to purchase or sell a property worthy of six stars.

Stuart · 24 March 2016 · JLL Leeds

5/5

Google

Absolutely first class agent and service. My Apt purchase going through smoothly thanks to an excellent sales team. Since letting the Apt repairs etc are dealt with promptly and efficiently by the lettings team who are superb.nothing is too much trouble highly recommended.

Peter · 24 March 2016 · JLL Leeds

5/5

Google

I recently moved into an apartment that is managed by JLL, which meant I dealt a lot with the Leeds office. It was an absolute pleasure! From beginning to end, everyone I dealt with was polite and professional, but still very personable. Everyone was incredibly friendly, but also made sure all of my questions were answered, and that everything ‘businessy’ was taken care of quickly and completely. Everything was very thorough, but never felt complicated; a very seamless and painless experience. I know that estate/letting agents get a bad rap a lot of the time, but working with JLL Leeds was a complete breath of fresh air, mainly due to the staff. Everyone was fantastic. My entire experience of JLL has been great, and I will probably always try to get places through them where possible.

Harry · 24 March 2016 · JLL Leeds

5/5

Google

Everyone seems very knowledgable. Friendly, yet proffesional service. Particular thanks to Chris, Juliet and Lee who have all been fantastic from start to finish. Would happily recommend to my friends and family.

Edward · 20 March 2016 · JLL Manchester

5/5

Google

Buying experience was second-to-none. Dealt with Michaela O'Reilly from start to finish. Highly recommend.

Ashley · 20 March 2016 · JLL Manchester

5/5

Google

I've had dealings with a few estate agents in the city centre now and JLL are the best by a distance. Always keep to appointments, honest opinions and friendly. I bought my apartment through JLL and now I'm about to sell with them due to the positive all-round experience.

Leon · 20 March 2016 · JLL Manchester

5/5

Google

Staff are great, really attentive and actually listen to what you need. Very helpful and individual assistance. Almost feels like a personal service. Leanne has been incredibly helpful from day 1

Tre · 20 March 2016 · JLL Manchester

5/5

Google

For sales and lettings there is no-one better in the Manchester area. A brilliant and professional service. Oliver in particular is one of the very best and always goes above and beyond. Could not recommend more.

Emma · 20 March 2016 · JLL Manchester

5/5

Google

Cote, Bampton, house sale I live in London now, and there has been several thousand pounds worth of work required at the property all organised by Abbey, and performed by local tradesmen they recommended. The tradesmen worked to a good price and professional standard. Damian and Rebecca have been especially helpful and assisted with the sale of the property, in every way possible. Well done! and thank you very much. I can highly recommend them Simon

Simon · 30 August 2015 · JLL Blackheath

4/5

Google

I have been a Landlord with Mann Countrywide for some years now. I have found over the past couple of years the team to be friendly, and professional. They have let my properties in a timely mannor with minimal disruption and voids with the rental income. The Branch Manager is understanding of my needs, the administration team are efficient, and any quiries are answered in a timely mannor. My properties are fully managed, the property manager is dedicated, and turns round maintenace issues in a swiftly, timely mannor. She is professional, helpful, and keeps me updated on the progress of the works. The rent is paid on time, and should there have been any late rental payments they are fast to act to retrieve the rent. I would highly recommend the Canterbury lettings department of Mann Countrywide to any potential landlords, or tenants and I look forward to many more years with them managing my properties. A very happy landlord

Sweetpea · 5 June 2013 · JLL Nine Elms

5/5

Google

One very satisfied tenant. Our boiler died leaving us with no hot water or heating. With in a week the new system had been ordered and installed and the contractors stayed until late so as we had hot water for our children's bath. Cannot fault the service provided by Mann and Co Canterbury. Keep up the good work

Nick · 5 June 2013 · JLL Nine Elms

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about JLL

Which JLL office has the most reviews?

Canary Wharf has the most, with 919 reviews rated 4.7 out of 5, followed by Blackheath with 692.

Where are the JLL offices?

The 14 JLL offices, by town:

  • Blackheath: 8 Montpelior Vale, Blackheath, Greater London, SE3 0TA
  • Brentford: Unit 1, Block Lily, Capital Court, Capital Interchange Way, London, TW8 0JA, Brentford, TW8 0JA
  • Canary Wharf: 11 Westferry Circus, Canary Wharf, London, Greater London, E14 4HE
  • Chelsea: 2 Cale Street, Chelsea, London, SW3 3QU
  • City of London: The Walbrook Building, 25 Walbrook, London, EC4N 8AF
  • Finsbury Park: Unit B Parkway Apartments, Goodchild Road, London, N4 2BL
  • Greenwich: 22 College Approach, London, SE10 9HY
  • JLL/ WA Ellis Knightsbridge: 174 Brompton Road, London, SW3 1HP
  • Kensington: 387 Kensington High Street, London, W14 8QA
  • Leeds: 32 Park Place, Leeds, West Yorkshire, LS1 2SP
  • Manchester: 1 Oxford St, Manchester, M1 4PB
  • Mayfair: 30 Warwick St, Mayfair, London, W1B 5NH
  • Nine Elms: Unit C1, 4 Riverlight Quay, London, SW11 8DG
  • Stratford: Unex Tower, 5 Station Street, London, E15 1DA
What do sellers say about JLL?

5 reviews from sellers, rated 5.0 out of 5 on average. For example, VICTORIA wrote: "Selling a challenging flat with a short lease and a complete absence of records seemed like a very difficult task. I can't imagine anyone going to more trouble ..."

What do buyers say about JLL?

7 reviews from buyers, rated 5.0 out of 5 on average. For example, Geoff wrote: "Just let our flat, with Kate Flynn and team doing an excellent job. They provided a realistic valuation, brought in quality potential tenants for viewings, and ..."

What do landlords say about JLL?

34 reviews from landlords, rated 4.9 out of 5 on average. For example, David wrote: "JLL, in particular Joanna Chamiola Phillips and Keelie Field, provided an excellent service in securing of a tenant. They were very customer focused in keeping ..."

What do tenants say about JLL?

30 reviews from tenants, rated 4.8 out of 5 on average. For example, Rania wrote: "I had a great experience with George Reeves at JLL Kensington High Street. He was extremely professional, helpful and responsive throughout the process, and ..."

Has JLL won any awards?

Yes. In The Trusted Agent 2026 awards: JLL, London won Gold; JLL, London won Gold; JLL, Blackheath won Gold; JLL, London won Gold; JLL, London won Trusted Agent.

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