5/5
GoogleFantastic service! Working with Jennifer Dawson
Trusted Agent profile · Greater London, London and West Yorkshire
Verified
JLL estate agents in London, Blackheath, Chelsea and 4 more
★★★★★
5,385 reviews across 14 offices and 4 platforms
JLL has 14 offices, in London (eight offices), Blackheath, Chelsea, Brentford, Mayfair, Manchester and Leeds (Greater London, London and West Yorkshire). Together they have 5,385 reviews on four platforms, rated 4.6 out of 5 overall.
4,858
Reviews on Google
All 14 offices
18
Reviews on Facebook
Business-wide
99
Reviews on The Trusted Agent
All 14 offices
410
Reviews on Trustpilot
All 14 offices
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Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers5 reviews
Selling a challenging flat with a short lease and a complete absence of records seemed like a very difficult task. I can't imagine anyone going to more trouble ...Read all 5 from sellers
Buyers7 reviews
Just let our flat, with Kate Flynn and team doing an excellent job. They provided a realistic valuation, brought in quality potential tenants for viewings, and ...Read all 7 from buyers
Landlords34 reviews
JLL, in particular Joanna Chamiola Phillips and Keelie Field, provided an excellent service in securing of a tenant. They were very customer focused in keeping ...Read all 34 from landlords
Tenants30 reviews
I had a great experience with George Reeves at JLL Kensington High Street. He was extremely professional, helpful and responsive throughout the process, and ...Read all 30 from tenants
Our offices
JLL's 14 offices, most reviewed first. Each has its own page.
- JLL Canary Wharf11 Westferry Circus, Canary Wharf, E14 4HE919 reviews · 663 on Google (4.7)80 in the last 90 days
- JLL Blackheath8 Montpelior Vale, SE3 0TA692 reviews · 676 on Google (4.8)13 in the last 90 days
- JLL Greenwich22 College Approach, SE10 9HY631 reviews · 610 on Google (4.8)12 in the last 90 days
- JLL StratfordUnex Tower, 5 Station Street, E15 1DA627 reviews · 610 on Google (4.7)32 in the last 90 days
- JLL Nine ElmsUnit C1, 4 Riverlight Quay, SW11 8DG533 reviews · 502 on Google (4.6)17 in the last 90 days
- JLL Finsbury ParkUnit B Parkway Apartments, Goodchild Road, N4 2BL469 reviews · 448 on Google (4.8)7 in the last 90 days
- JLL Kensington387 Kensington High Street, W14 8QA380 reviews · 355 on Google (4.8)17 in the last 90 days
- JLL City of LondonThe Walbrook Building, 25 Walbrook, EC4N 8AF331 reviews · 316 on Google (4.7)0 in the last 90 days
- JLL Chelsea2 Cale Street, SW3 3QU208 reviews · 208 on Google (4.8)9 in the last 90 days
- JLL/ WA Ellis Knightsbridge174 Brompton Road, SW3 1HP203 reviews · 172 on Google (4.7)3 in the last 90 days
- JLL Kew BridgeUnit 1, Block Lily, Capital Court, Capital Interchange Way, London, TW8 0JA, TW8 0JA194 reviews · 0 on Google9 in the last 90 days
- JLL Mayfair & Marylebone30 Warwick St, W1B 5NH173 reviews · 158 on Google (4.1)0 in the last 90 days
- JLL Manchester1 Oxford St, M1 4PB163 reviews · 150 on Google (4.0)0 in the last 90 days
- JLL Leeds32 Park Place, LS1 2SP104 reviews · 104 on Google (4.3)0 in the last 90 days
Awards
The Trusted Agent 2026 results for JLL, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews on Google
Showing 4,838 reviews on Google only. Show every review
Google5/5
GoogleI purchased our property at Vimto Gardens early last year with the help of Rob Butler and Paula Hall of JLL. They walked us through all the details as my wife and I were first time buyers. They were very patient! Keeping in contact all the …
5/5
GoogleI experienced fantastic service with JLL. They sold my apartment for the asking price within three weeks. I dealt with several members of the team and all were charming, efficient and very good at what they do. I was very impressed with …
5/5
GoogleCouldn't recommend them enough, bought a new build through Rob and Paula last year, the service from them both was superb and sprint the extra mile to make the experience as swift as possible!.. …
5/5
GoogleA great team - highly professional and friendly. Leanne was extremely efficient and helped us to find a fantastic property, and also ensured that the purchase went through smoothly. Lee Hill, the Sales and Lettings Manager, is always a …
5/5
GoogleWe booked an appointment to view a number of apartments on a Saturday afternoon to view with JLL and each time a new apartment was placed on rightmove that we wanted to see, this was booked in straightaway for us, no waiting, no questions …
5/5
GoogleI've dealt with quite a few of the JLL Manchester team over the last month - namely Chris, Leanne, Juliet and Rob. This has been to assist with the purchase of my new home. They have been extremely helpful during all aspects of the process …
5/5
GoogleFab, friendly service from Rob! He gave us the best advice and really took his time to go the extra mile for us! Thank you!
5/5
GoogleAs a landlord, JLL Greenwich started seeking for the right tenants once after the staff viewed my property. Though before I signed the agreement of their service, they had already led prospective tenants to view the property. They are responsive with my contacts and requests too.
5/5
GoogleLast year , untill I meet with JLL Canarywarf, I had to spend 3 months to be able to find a flat. And after meeting with them it took only 1 week to find a perfect place and move into it. Especially Joanna Ludlow was amazingly helpful. Rather than a rental agency she made me feel like I am searching the flat my best friend who understands and takes care of my needs. Thanks again for your great effort. Happy rental Esin
5/5
GoogleExtremely good service from JLL. We always felt very looked after by Neil who managed our new tenancy. We had lots of queries during the process and they were never too much and we always felt reassured. Smooth sailing the whole way. Highly recommended.
3/5
GoogleEfficient, Informative and really helpful. thank you
5/5
GoogleExcellent service with a smile and results! We were new to the UK market and JLL was very supportive through out the process. Peter did go above and beyond to make the deal happen for us and we will definitely recommend him going forward. Rosie has been a great help as well throughout our renting process and always willing to help with everything we put her way! Thank you both and cannot recommend you enough....
5/5
GoogleJLL were very helpful throughout the entire conveyancing process and I would highly recommend them for buying or selling property in the Woodberry Down area.
5/5
GoogleFantastic service and knowledgeable staff took all the stress out of moving for us.
5/5
GoogleBeing an overseas landlord JLL offer an exceptional level of service, taking the worry out of property rental. Highly recommend their services.
5/5
GoogleFriendly, professional, and efficient. Wonderful people. Would recommend!
4/5
GoogleVery prompt and efficient service from the Finsbury Park JLL team. Rosie was always willing to provide solutions to any questions we had and this made the tenancy process quick and smooth.
5/5
GooglePeter, Rosie and the team have always managed to offer me a great service over 4 apartments in 4 years in the Woodberry Down estate. They have been courteous and helpful and made the process of moving as stress free as can be :)
5/5
GoogleGreat experience from start to finish. They were very flexible in letting us view the property multiple times, and once we had made the decision to take up a tenancy everything moved quickly and efficiently.
5/5
GoogleReally pleased we have chosen JLL over a year ago to rent a flat in Woodberry Grove. But more recently, we have purchased a property with the help of JLL. Great experience and fantastic customer service - big thank you from us.
5/5
GooglePeter, Rosie, Laura and the team handled the new letting of our flat efficiently and professionally.
5/5
GoogleThank you very much for your help on my tenancy process , all the stuff are helpful and responsive , I strongly recomend their services.
5/5
GoogleAs a landlord, JLL Greenwich started seeking for the right tenants once after the staff viewed my property. Though before I signed the agreement of their service, they had already led prospective tenants to view the property. They are responsive with my contacts and requests too.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about JLL
Which JLL office has the most reviews?
Canary Wharf has the most, with 919 reviews rated 4.7 out of 5, followed by Blackheath with 692.
Where are the JLL offices?
The 14 JLL offices, by town:
- Blackheath: 8 Montpelior Vale, Blackheath, Greater London, SE3 0TA
- Brentford: Unit 1, Block Lily, Capital Court, Capital Interchange Way, London, TW8 0JA, Brentford, TW8 0JA
- Canary Wharf: 11 Westferry Circus, Canary Wharf, London, Greater London, E14 4HE
- Chelsea: 2 Cale Street, Chelsea, London, SW3 3QU
- City of London: The Walbrook Building, 25 Walbrook, London, EC4N 8AF
- Finsbury Park: Unit B Parkway Apartments, Goodchild Road, London, N4 2BL
- Greenwich: 22 College Approach, London, SE10 9HY
- JLL/ WA Ellis Knightsbridge: 174 Brompton Road, London, SW3 1HP
- Kensington: 387 Kensington High Street, London, W14 8QA
- Leeds: 32 Park Place, Leeds, West Yorkshire, LS1 2SP
- Manchester: 1 Oxford St, Manchester, M1 4PB
- Mayfair: 30 Warwick St, Mayfair, London, W1B 5NH
- Nine Elms: Unit C1, 4 Riverlight Quay, London, SW11 8DG
- Stratford: Unex Tower, 5 Station Street, London, E15 1DA
What do sellers say about JLL?
5 reviews from sellers, rated 5.0 out of 5 on average. For example, VICTORIA wrote: "Selling a challenging flat with a short lease and a complete absence of records seemed like a very difficult task. I can't imagine anyone going to more trouble ..."
What do buyers say about JLL?
7 reviews from buyers, rated 5.0 out of 5 on average. For example, Geoff wrote: "Just let our flat, with Kate Flynn and team doing an excellent job. They provided a realistic valuation, brought in quality potential tenants for viewings, and ..."
What do landlords say about JLL?
34 reviews from landlords, rated 4.9 out of 5 on average. For example, David wrote: "JLL, in particular Joanna Chamiola Phillips and Keelie Field, provided an excellent service in securing of a tenant. They were very customer focused in keeping ..."
What do tenants say about JLL?
30 reviews from tenants, rated 4.8 out of 5 on average. For example, Rania wrote: "I had a great experience with George Reeves at JLL Kensington High Street. He was extremely professional, helpful and responsive throughout the process, and ..."
Has JLL won any awards?
Yes. In The Trusted Agent 2026 awards: JLL, London won Gold; JLL, London won Gold; JLL, Blackheath won Gold; JLL, London won Gold; JLL, London won Trusted Agent.
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Send JLL a message.
