★★★★★ 5/5
GoogleWe chose Hunters to sell our 1 bedroom flat earlier this year. Alex, our agent, was very well informed about the market, gave us confidence in the demand for our property, and of the five agents we spoke to, spent the most time with us to understand our priorities, both for the sale and any onward purchase. As promised, we had a buyer within a week and completed 3.5 months later. Throughout this, Alex was very responsive and very helpful when it came to arranging electrical and gas surveys at the request of the buyer. Finally, although our onward purchase was with another agent, Alex took the time to give us coaching on what to bid and when which was much appreciated. Overall, really happy with the service and would use Hunters again.
Heather · 14 September 2022 · Hunters London (185 Church Street Stoke Newington)
Agent replied
We are very happy to read this Heather and that you were happy with the service you received. Thank you for taking the time to leave us a 5 star review.
★★★★★ 3/5
GoogleSold my property through hunters. What a rollercoaster of events! The initial valuation went well with Tom. We agreed on a competitive fee if I was not to use Shepherds and not the generic 1%. Following on, the photography was done really professionally and well.
The house sold within 3 days of going live. After this point, the service from Hunters rapidly declined. The final sale negotiation was left in the hands of a trainee very young girl, which I felt left me short of a good few more thousands.
There after, I had surveyors turning up unannounced, when I was half naked in my boxers first thing in the morning. Communication was 0. I was often phoning and phoning and going to voicemail.
The sale started to progress and things were moving when sales progressor Angela got involved in August.
The final cherry on the cake was the dispute on the fee! At the last minute, they were trying to make out like Tom was known for giving good deals and that it should have really 1% and that I needed to provided proof of that agreement. I knew this was going to happen as even a few days after the sale, when I phoned regarding the fee, Tom said ‘I’ll have to go over the figures im in a meeting’. When we shook hands in my kitchen on a fixed amount if I did not go elsewhere. I took matters into my own hands and kept phoning everyday until I got an email from a staff member at hunters saying the fee was the agreed amount plus VAT. It came in handy at the end! On the day of completion, Matthew phoned me and asked for proof and they had have given 1% to my conveyancer as it had been deducted of the sales proceeds I received. I was not a happy bunny!! But I sent the email over as proof and all was corrected. I got a voicemail from Matt saying it had been sorted. He called me Ravvi. 4 months on with yourselves and you don’t even know your clients name. Rohan!!!! Don’t forget it!
It seems thats staff were coming and going. Tom , Maria, Faris , Kelsie all gone.
I suppose I give you the 3 because the house did sell, It was a generous fee - and so it became an issue. There were points of greatness but you need to improve on all mentioned!!
R · 12 September 2022 · Hunters Solihull
★★★★★ 5/5
GoogleLovely Experience and and very thoughtful as it was my first property purchase. Compliments to Amir for the support and Guidence throughout the whole process 👌 …
Mr · 3 September 2022 · Hunters Birmingham (304 Rookery Road)
★★★★★ 1/5
GoogleUnprofessional manner received from the estate agent. I have booked two appointments slots to view two properties. The estate did not call to cancel the appointment and did not turn up. Hope you will continue treating customer unfairly like this. I ll take further actions as you are regulated company. Very bad experience with the Hunter.
Lucy · 3 September 2022 · Hunters Birmingham (304 Rookery Road)
★★★★★ 5/5
GoogleI'd like to say a huge thankyou to the team at Hunters for helping me find my perfect home.
I found Mr Amir to be particularly helpful with giving me an insight whilst I was new to the area. He also answered all my questions patiently, which left me feeling at ease.
Keep up the good work!
Viva · 3 September 2022 · Hunters Birmingham (304 Rookery Road)
★★★★★ 5/5
GoogleJust had our property rented by Hunters. Amir was our contact, he was extremely helpful and kept me informed all through the process. Very happy with the service and would highly recommend them.
Jayshree · 3 September 2022 · Hunters Birmingham (304 Rookery Road)
★★★★★ 5/5
GoogleJake, Bethany and all the team were incredibly helpful and supportive, taking a lot of the the stress out of the process of buying a house. Very approachable and responsive to messages, highly recommended!
Ian · 3 September 2022 · Hunters Birmingham (169 Knightlow Road)
Agent replied · 30 July 2023
Hi Ian
Thank you foir your kind review. I hope you are settling well in your new home.
Best Wishes
Jake
Hunters Harborne
★★★★★ 5/5
GoogleI had a really good experience on the sales side as I bought a flat through them and also on the lettings side, very fast answers and great service especially from Chloe on letting and Kiki from sales
Cindy · 2 September 2022 · Hunters Liverpool
Agent replied · 29 July 2023
Thank you Cindy for your 5 star review. The entire team is delighted with how happy you are with the service that you received from Hunters.
★★★★★ 5/5
GoogleHolly provide us professional service hence we can rent the house in a very short time, we highly recommended Hunters!!
Cheung · 2 September 2022 · Hunters Liverpool
Agent replied · 29 July 2023
Thank you Michael for taking the time to leave your 5 star review. We are extremely pleased to hear how happy you are with the service that you have received especially from Holly
★★★★★ 4/5
GoogleHunters provided us with a flat in Liverpool 3 years ago. During those 3 years there have been some ups and downs of the tenancy, sometimes communication between the Hunters team/Landlord/Tenant hasn’t been great which meant things weren’t as smooth as they could have been. However Holly has really helped us with the moving out process recently which meant we could leave on a positive note. She’s been a massive help answering any questions and efficiently sorting out our deposit return/rent refund. Holly thank you for all your help!
Goodluck to Hunters team for the future.
Anrai · 2 September 2022 · Hunters Liverpool
Agent replied · 29 July 2023
Thank you Anrai for your review. We would like to offer our best wishes in your new home.
★★★★★ 5/5
GooglePreeti has been excellent throughout the letting process. Very happy with the service so far. Would recommend!PositiveResponsiveness, Quality, Professionalism, Value
I · 27 August 2022 · Hunters Brentford
Agent replied
Thanks Ingrid
★★★★★ 1/5
GoogleWe recently buy house from them, vendors to whom we brought house he had done fraud with us, he took everything from house as hunter mentioned all furnished house, when we complained for this, hunters defending vendor coz they are with him to this fraud
Parvessh · 27 August 2022 · Hunters Brentford
Agent replied · 26 August 2024
Dear Parvesh, thank you for your review. First of all I understand that you have been through a stressful process so your comments albeit completely inaccurate don't actually reflect anything Hunters were involved in. Unfortunately fixtures and fittings are not negotiated with Hunters and this is done through your acting solicitor. Im not sure where the fraud element is in the matter. We have invited you to discuss this further with us and note that you are unwilling to. Once again thank you for your feedback and we hope you have a positive experience in your new house.
★★★★★ 1/5
GoogleAdvertised my property at a lower price that I asked just to attract more visitors to their own website asked them to remove it months ago , they said o.k and now they tell me that I have to give them a written notice. Very unprofessional staff and they have invisible mystery buyers. AVOID THEM AT ALL COSTSNegativeProfessionalism
M · 27 August 2022 · Hunters Brentford
Agent replied · 30 July 2023
Dear Mr Chaudhry. As you are aware this review is incorrect and grossly inaccurate. I welcome you to come to our office and discuss this matter further but putting a one star review is not a fair review of our business. Thank you for taking the time to review and I look forward to discussing this with you at your earliest convenience.
★★★★★ 5/5
GoogleBoth Jas and Preeti have been an amazing help from the very beginning. They are quick to respond to queries and help when needed. Would definitely recommend Hunters and definitely Jas and Preeti.
Thank you guys.PositiveResponsiveness, Quality, Professionalism, Value
Sahar · 27 August 2022 · Hunters Brentford
Agent replied
Thanks Sahar!
★★★★★ 5/5
GoogleWould not be homeowner without Hunters help.
Josh was very helpful all the way thru process. Got updates very regular.
Easy 5* service! Thanks!PositiveResponsiveness, Quality, Professionalism
Maris · 27 August 2022 · Hunters Brentford
Agent replied · 30 July 2023
Thank you Maris!
★★★★★ 5/5
GoogleFaz arranged viewing at a very short notice. She met the buyer , Rehan. She is highly skilled Negotiator, convinced Rehan that property is underpriced, high potentials and needs a higher offer. She succeeded to convince Rehan to make higher offer.
The speed of handling deal was very short and within a twelve hours she managed acceptance of an increased offer.
I am impressed with her approach to deal, concluding successfuly in a short time.
I wish her success in her career.
Saeed Khan..PositiveResponsiveness, Quality, Professionalism, Value
Saeed · 27 August 2022 · Hunters Brentford
Agent replied · 30 July 2023
Thank you Saeed!
★★★★★ 5/5
GoogleIt's nice to work with you team. Till now I always got very good and prompt response and healthy co-operation. Special thanks to Jas Thkker who co-ordinated during the weekend as well and to Priti Sahni for the prompt completion of the documentation.
Thank you so much.PositiveResponsiveness, Quality, Professionalism
Shubhendu · 27 August 2022 · Hunters Brentford
Agent replied
Thank you Shubhendu!
★★★★★ 5/5
GoogleWe are really happy with the service! Preeti helped us finding a great flat. She was and is always available when I have any questions. Thank you very much!PositiveProfessionalism
Cristiana · 27 August 2022 · Hunters Brentford
Agent replied
Thanks Cristiana!
★★★★★ 5/5
GoogleThe whole team were supportive and professional throughout but I must single out Jabjeet for his professionalism and doggedness. What really mattered for me was to be informed throughout the process and he did this patience and a refreshing can do attitude. What is undoubtably a stressful time was eased remarkably by his good humour and thoughtfulness. Thank you!PositiveResponsiveness, Professionalism, Value
John · 27 August 2022 · Hunters Brentford
Agent replied
Thank you John!
★★★★★ 5/5
GoogleWe have had nothing but a positive experience with Hunters Brentford.
Preeti and Jas have provided us with a high quality and professional service by persevering and going the extra mile.
We have tried a handful of other agencies within the local Heston area who have not demonstrated customer service like Hunters Brentford.
Thank you Preeti and Jas for all your help. We are looking forward to your future service.PositiveResponsiveness, Quality, Professionalism, Value
Kiv · 27 August 2022 · Hunters Brentford
Agent replied · 30 July 2023
Thanks Kiv!
★★★★★ 5/5
GoogleWe booked a viewing for lettings with Preeti at Hunters and boy are we glad we did! She was so welcoming and friendly compared to some of the there cold as stone estate agents we met for viewings. She really made us feel comfortable and was so professional throughout. Gave us a full guided tour (many agents simply waited outside and told us to “take a look for ourselves”) and we had our 6 month baby with us and she asked if she could hold him and was playing with him throughout the viewing.
She answered all of our questions and was very transparent when she didn’t know the answer to something but said she would find out ASAP and let us know (which she always did!). There was a slight issue on our end however Preeti went above and beyond to liase with the landlord to get us the contract & give us exactly what we wanted for the price we wanted! Honestly couldn’t have asked for a better service, if you want a 10/10 experience, make sure you ask for Preeti!PositiveResponsiveness, Quality, Professionalism, Value
Abubakr · 27 August 2022 · Hunters Brentford
Agent replied
Thank you Abubakr
★★★★★ 5/5
GoogleThey are the best in town. Excellent team, very proactive and good to work with. I had recently engaged them for renting my house. Jas and Preeti have done a wonderful job. They were very cooperative and ensured that me and my prospective tenants had the best service possible. Will not look anywhere else but Hunters to sell or let any of my properties in futurePositiveResponsiveness, Quality, Professionalism, Value
Ara · 27 August 2022 · Hunters Brentford
Agent replied · 30 July 2023
Thank you Aravinda!
★★★★★ 5/5
GoogleBeen a tenant for 3 years. Chloe has been very helpful and always addressed our concerns without delays. She is not only being considerate to tenant but also being very responsible for the landlord, ensuring that both tenants and houses are under proper care.PositiveResponsiveness, Professionalism
Y · 27 August 2022 · Hunters Liverpool
Agent replied · 29 July 2023
Thank you for your 5 star review. I am sure that Chloe will be as delighted as I am to hear your comments.
★★★★★ 5/5
GoogleI am very pleased and extremely happy with the high level of service that I receive as a client of Hunter's Liverpool. Chloe, is extremely delightful and very reliable and also very responsive. Hunter's is the best selection of choice for me and I also appreciate their attention and care to myself as a tenant of three (3) years.PositiveResponsiveness, Quality, Professionalism, Value
Jalinta · 27 August 2022 · Hunters Liverpool
Agent replied · 29 July 2023
Thank you Jalinta for your 5 star review. We are delighted that you have taken the time to share how happy you have been with Hunters, in particular Chloe. She will also be delighted with your comments.
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