1/5
Worst experience with them ! They wasted my too much time, they called me for viewing and in the end they don’t have the property ! Such a worst company ! Never recommend

Trusted Agent profile · West Midlands, West Yorkshire, Middlesex and more
Verified
★★★★★
5,343 reviews across 28 offices and 1 platform
Hunters has 28 offices, in London (four offices), Liverpool, Brentford, Carshalton, Sutton Coldfield, Sheffield, Bingley, Blackpool, Hayes, Birmingham (two offices), Solihull, Yeadon, Pudsey, Huddersfield, Beverley, Bexleyheath, Knowle, Welling, Darwen, East Grinstead, Frodsham, Malton, Manchester and Selby (West Midlands, West Yorkshire, Middlesex, Lancashire, Kent, North Yorkshire, Merseyside, Surrey, South Yorkshire, East Yorkshire, West Sussex, Cheshire and Greater Manchester). Together they have 5,343 reviews on 1 platform, rated 4.5 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
After having several local estate agents out to discuss putting our property on the market it was a clear and easy decision to go with Hunters. Rebekah was so ...Read all 5 from sellers
I called up to book a viewing on a property - the person I needed wasn't available apparently and clearly only they can book viewings...., Still waiting on a ...Read the review from buyers
James and his team at Hunters have been very quick at finding me a tenant for my property. This is the second time I have used this company and experienced a ...Read all 5 from landlords
Nothing is too much trouble for the staff, they go the extra mile to help you get the right property for your needs.Read all 2 from tenants
Hunters's 28 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
1/5
Worst experience with them ! They wasted my too much time, they called me for viewing and in the end they don’t have the property ! Such a worst company ! Never recommend
5/5
Thank you so much to Sharon, Alison & the rest of the team for being very patient with us by answering any questions we had along the way. Very nice people to talk to and always ready to help. I appreciated all the help that we got from Hunters in finding the right property to rent.
5/5
Thank you to Sharon and Alison! Sharon used her vast knowledge and experience to successfully find a tenant for my house. Sharon made me feel at ease throughout the whole process with her quick communication, professionalism and advice whilst explaining every step of the process. I feel confident knowing my property is in safe hands with Sharon and the team at Hunters. Definitely recommend!
5/5
Great service. Highly recommend. Thank you
Thank you Anne
5/5
The best in the business for that area of Yorkshire. Everyone else pales in comparison. Emma and Jennifer have been truly world class.
We love this review. Thanks Arun.
5/5
Superb Letting and Sales Agency. They handled our nee letting agreement, house selection, contract etc quite seamlessly and our move in effortless. I highly recommend them .
Thanks very much Anikpo
5/5
Excellent service overall. the agents were super friendly, patient, informative and quick to respond.
Dear Kiabod, Thank you for the positive feedback! Kind Regards Hunters Team
5/5
Chelsea has been very helpful and professional. It was a pleasure having her to follow up on our documentation. Thanks.
Dear Sonia, Thank you for taking the time to leave us a great review, we are glad that you were happy with the service that you received from the lettings team. Kind Regards Hunters Team
5/5
Joshua has been an absolute superstar! From the first viewing arranged at short notice, then patiently dealing with all my requests during the sale process, and now going above and beyond by helping me with ad hoc queries after I’ve moved in. I can’t praise his help and advice highly enough! Thank you for making the process so speedy and smooth!
Dear Niva, Thank you for taking the time to leave us a great review, we are glad that you were happy with the service that you received from the sales team. Enjoy your new home! Kind Regards Hunters Team
1/5
Hunters Estate & Letting Agents at West Hampstead were very unprofessional throughout our whole tenancy period (almost for two years). There were so many instances for an inappropriate behaviour mentioning as an example allowing access to our property to a third person without our prior notification and consent or trying to change our moving out date at last minute claiming that there was an error in their system. Contact with them was always hard and unpredictable and I would definitely not recommend this agency to anyone living in West Hampstead area.
Dear I Bourg, Thank you for your review. Having looked through the history of your tenancy, we understand that you experienced a few maintenance issues, however, as I’m sure you can appreciate, we are the middlemen between Tenants and Landlords, and require authorisation from the Landlord before authorising works to go ahead. Unfortunately, this can sometimes cause delays in having maintenance issues completed, which we understand was frustrating for you. All urgent matters are picked up promptly, however, non-urgent matters will be picked up on a priority basis. All Tenants are notified of access with a minimum of 24 hours' notice, in writing. We do apologise if you feel you did not have a smooth tenancy, however, all matters are handled on a priority basis and unfortunately, human errors occur from time to time. Kind Regards Hunters Team
5/5
I just wanted to give a huge shoutout to Josh! Although I didn’t sell my property through Hunters in the end (multi-agent contract), Josh was committed to bringing in viewings regularly. He was super communicative and someone you knew was results-driven. Thank you for all of your efforts.
Dear SJNE, Thank you for taking the time to leave us a great review, we are glad that you were happy with the service that you received from the sales team. Kind Regards Hunters Team
5/5
Nicole went above and beyond to help my daughter and her friend when they had been badly let down by another lettings agent. She was sympathetic and really wanted to help them. She took them to view a property that same day and a few days later the tenancy had been agreed. We are all so grateful for her help and amazing customer service.
Dear Julie, Thank you for taking the time to leave us a great review, we are glad that you were happy with the service that you received from the lettings team. Kind Regards Hunters Team
5/5
The best letting agent I’ve had to date in London. We dealt with Jay who was always quick to respond and very helpful throughout our tenancy.
Hi Ronan Thank you for the great feedback and for taking the time to leave the review. We are so glad that you are happy with the service that you received. Kind Regards Hunters Team
5/5
Very positive experience selling my flat with Hunters. Excellent communication and service from Shaheel, Alex and Alan. Hardworking and experienced team.
Hi Mariette, Thank you for the great feedback and for taking the time to leave the review. We are so glad that you are happy with the service that you received. Kind Regards Hunters Team
1/5
Rating only, no written review.
Dear Pouria M, We are surprised by your 1 star review and would like to learn more! We have no record of you and our staff do not recall you as a customer. Our Customers happiness and experience is our highest priority. A 1 star review containing no details as to why is very little help for us to learn or improve. Please kindly email our office with details of your dis-satisfaction and a senior member of our team will contact you. hayes@hunters.com Kindest regards Hunters Estate Agents Hayes
5/5
Hunters team did a good job temi helped us a lot in house search thank you so much temi . Have a bright future and good health.
Thank you Murala!
5/5
Thankyou Chloe for being very helpful in sorting a few issues on my apartment
Thank you Le Allison for taking the time to leave a 5 star review. The entire team are committed to provide a 5 star service every time.
5/5
Great agency, very fast response for any issue. Problems can happen but with Hunters I always had a very fast resolution. Professionality and fastness are the keys. A special thank to Chloe!
Thank you Simone for taking the time to leave your 5 star review. We are delighted to hear that you were happy with the service that you have received in particular Chloe. We are extremely proud of her!
5/5
Chloe at Hunters has helped me re-let my property quickly, and has even helped me with some emergency repairs and more long term changes to the property to help it let better. It's all been a pleasant hassle free experience. Thanks Chloe, and the rest of the Hunters team.
Thank you Michael for taking the time to provide a 5 star review. We are delighted to hear how happy you are with the service you have received from Hunters. Thank you for your kind words. It is a pleasure to hear how happy our landlords are with the service we provide
5/5
Holly at Hunters has helped me rent a property with ease. She was very efficient and made sure any problems were dealt with promptly, as well as being organised so that I had everything I needed before moving in. Thank you for making this stressful process very easy for me!
Thank you Hannah for your 5 star review. We are delighted to hear how happy you are with the service that you have received from Hunters particularly Holly
5/5
I bought a property via Hunters in 2018 and since then they have been renting it out on my behalf. Chloe Davis (property manager) and her colleagues are the perfect managing team and, as a landlord who lives abroad, I am confident that they are caring for my property as if it were their own. This is important to me and I am delighted to continue my business relationship with them.
Hi Reinette. We hope you are well. Thank you for taking the time to leave your 5 star review. We are delighted with how happy you are with the service that you receive from Hunters. You are a perfect landlord and we are extremely lucky to have been chosen to manage your property
5/5
Chloe, Holly and the whole have done an amazing job. The whole team has delivered the best services I’ve experienced from a property agency. From the get go, they’ve made every single process stress free. Hunters have always responded and treated any requirement I made immediately. Kudos to the whole and well done👏🏾👍🏾 …
Thank you Yassar for leaving a 5 star review. We are delighted to hear that you would recommend Hunters
5/5
Chloe has been wonderful in helping with my rental maintenance. Responding to any queries and problems I've had. I've been really impressed so far with her help, it shows she, and Hunters, do have the renters' backs too.
Thank you Johnny for taking the time to leave a 5 star review. We are delighted to hear how happy you are with the service you have received from Hunters especially Chloe.
5/5
I recently had a house valuation by hunters estate agents in Hayes town ub3, I found the branch manager Mr Tommy Anderson to be very pleasant and very professional with the information he provided me with and the suggestions of how to improve my property to maximise its value. He was honest with his advice and also provided me with additional information with regards to its rental potential. I would definitely recommend the Hayes town branch of hunters.
Thank you so much for your wonderful review. Our Branch Manager Tommy is delighted with the feedback regarding the experience you received. We appreciate you taking the time to write this fantastic and highly appreciated review. Kindest regards Hunters Estate Agents Hayes
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Hunters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Hunters and its branches won ESTAS awards in two years, most recently 2023.
ESTAS winners in two years, the group and its branches: 2022, 2023.
2023 1 Gold ESTAS 2023 winners
2022 1 Silver and 1 Bronze ESTAS 2022 winners
Source: ESTAS winners lists, as published, linked by year.

Hunters and its branches won awards at The British Property Awards in six years, most recently 2025.
British Property Awards winners in six years, the group and its branches: 2018, 2021, 2022, 2023, 2024, 2025.
British Property Awards by year, 2018 to 20252025 2 Gold across two branches The British Property Awards 2025 winners
2024 2 Gold and 1 Silver across two branches The British Property Awards 2024 winners
2023 3 Gold and 1 Bronze across three branches The British Property Awards 2023 winners
2022 1 Gold The British Property Awards 2022 winners
2021 1 Gold The British Property Awards 2021 winners
2018 1 Gold and 1 Bronze across two branches The British Property Awards 2018 winners
Source: The British Property Awards winners lists, as published, linked by year.
Send Hunters a message.
London (223 West End Lane) has the most, with 578 reviews rated 4.7 out of 5, followed by Liverpool with 548.
The 28 Hunters offices, by town:
5 reviews from sellers, rated 4.6 out of 5 on average. For example, Paul wrote: "After having several local estate agents out to discuss putting our property on the market it was a clear and easy decision to go with Hunters. Rebekah was so ..."
5 reviews from landlords, rated 3.6 out of 5 on average. For example, AJ wrote: "James and his team at Hunters have been very quick at finding me a tenant for my property. This is the second time I have used this company and experienced a ..."
Yes. In The Trusted Agent 2026 awards, Liverpool won Gold, Carshalton won Trusted Agent and two more branches won Trusted Agent. At The British Property Awards 2025 its branches won 2 Gold awards. The group and its branches have also won 14 other industry awards since 2018.