★★★★★ 5/5
GoogleThe Hunters team were amazing in finding us a buyer - when the first buyer pulled out they turned the situation around with a replacement within a week and this has gone through successfully. Emma knows the local area well and helped us get the price we needed for our onward move. She is straightforward to deal with and tells it as it’s which we really appreciated. They’re a lovely, warm and friendly lot to deal with and remained positive and helpful throughout what was a lengthy and stressful process due to reasons beyond all our control.
Kate · 24 October 2023 · Hunters Brentford
Agent replied · 20 June 2024
Thank you Kate!
★★★★★ 5/5
Google100% highly recommend Hunters, they have sold two properties recently for me. The sales team are exceptional. They went over and above to help push my sale through. Nothing phased them.
I was truly blown away by the service, I will actually miss speaking to the team… thank you. You made it so much easier. Grateful beyond words.
Frances · 23 October 2023 · Hunters London (223 West End Lane)
Agent replied · 29 July 2023
Dear Frances,
We are so pleased to read this, thank you for taking the time to leave us such great feedback. We hope to work with you again in the future.
Kind Regards
Hunters Team
★★★★★ 1/5
GoogleVery unprofessional, rude over the phone when I enquired about fees.Told me he doesn't have much time for me, and he he needs to go now, meaning he was going to end the call on me and couldn't answer all the questions I had about my property.
Harpreet · 21 October 2023 · Hunters Birmingham (304 Rookery Road)
★★★★★ 5/5
GoogleMichael has just helped us complete on the sale of our house. Firstly, what a nice person! (jokes need a bit of work!)
Very professional but not in an intimidating way. Friendly and personable . House was sold within less than 2 weeks. He kept us informed along the journey and went out of his way to ease concerns. and wobbles i had right before completion. I pesonally never had any dealings with other members of the team but my ex husband did and said they were great too. Would definitely recommend. Thank you for helping us!
Jenny · 15 October 2023 · Hunters Bexleyheath
Agent replied · 25 November 2023
Hi Jenny, thank you so much for taking the time to leave a review and your kind comments. It was a pleasure doing business with you and we wish you all the best for the future.
★★★★★ 5/5
GoogleJackie and Michael have been so helpful and professional throughout. Jackie would chase up calls and get back to me as promised and despite my numerous enquiries, she has been so patient and helped us throughout this Sale transaction. The Sale progression team (ASAP) is definitely a brilliant addition and the recommended conveyancing Solicitors too.
Nizam · 15 October 2023 · Hunters Bexleyheath
Agent replied
Hi Nizam, Thank you very much for your feedback and taking the time to leave us a 5 star review - its appreciated! It has been our pleasure to help you with the sale of your property.
★★★★★ 5/5
GoogleWe've just sold our house through Hunters, and we appointed them because we used them to sell our previous house 9 years ago. We had a very positive experience the first time round so we appointed them again, and we've had a very positive experience with this more recent sale. Michael and the team have been very attentive, they always return calls and they put in the hours, they are honest, experienced and knowledgable about all aspects of selling a house. They offer helpful and supportive guidance. We wouldn't hesitate to recommend Hunters to friends and family.
Sharon · 15 October 2023 · Hunters Bexleyheath
Agent replied
Hi Sharon,
Thank you for our 5 star review and thank you for choosing us to sell your home again. We really appreciate you taking the time to leave your feedback for Michael and the team.
★★★★★ 5/5
GoogleWe decided to put our house on the market last June and invited 4 estate agents to quote. We chose to sell our house through Hunters based on a various factors. Michael was a friendly genuine guy who was not pushy or arrogant when quoting, which made the experience more personal. Also gave the lowest commission rate.
From the very start of the process we were kept updated and things moved really quickly. We had an open house within the first week and accepted an offer straight away. Unfortunately the buyer pulled out after 6 weeks so we had to put the house back on the market. Again Hunters found another buyer within 2 weeks. The whole team (Michael, Jackie & Rob) worked really hard to sell our house during a difficult house buying/selling market time and I had complete confidence in Hunters even when our chain broke in November, they kept us going.
We finally exchanged and moved at beginning of Feb. They say moving is a stressful experience and yes it is, but having the right team to support your move is essential. This is why I highly recommend Hunters to sell your house. Total professionals and a lovely group of people to work with.
Ruth · 15 October 2023 · Hunters Bexleyheath
Agent replied · 24 June 2023
Hi Ruth, I really appreciate your review!
Although this wasnt the most straight forward on going through and we had some hurdles to get over, i do really appreciate you sticking with us, you and your family were a pleasure to deal with and i really hope your enjoying your beautiful new home.
If you are ever passing please feel free to pop in for a cuppa and a catch up! me and the team are always happy to help.
★★★★★ 5/5
GoogleSam Bridgwater and Emma Steele we’re absolutely amazing over the phone helping us to discuss letting options. Thank you so much!
Abigail · 10 October 2023 · Hunters Birmingham (169 Knightlow Road)
Agent replied · 25 October 2024
Thankyou for the review!
Best Wishes
★★★★★ 4/5
GoogleRating only, no written review.
Anamika · 10 October 2023 · Hunters Birmingham (169 Knightlow Road)
Agent replied · 25 November 2023
Hi Anamika,
Thank you for taking the time to leave us a review.
Kind Regards
Jake
★★★★★ 5/5
GoogleEstate Agents overall have not got the best reputation so if you are looking for a good one look no further than Hunters.
I recently sold a property through them and it was as straightforward as possible.
It would be unfair on the rest of the team to single out individuals for praise as the entire team are top quality. I always had my phone calls and e-mails answered promptly and the whole experience from start to finish was professional and friendly.
It was reassuring to find that at no point did Hunters allow the grass to grow under their feet and they ensured that the solicitors kept up the pace as well.
I would definitely use them again and have no problem with recommending them to others.
Peter · 10 October 2023 · Hunters Birmingham (169 Knightlow Road)
Agent replied · 25 November 2023
Hi Peter
Thank you for the kind review, we hope everything is well with you both.
Best Wishes
Jake
★★★★★ 1/5
GooglePlease do not use these criminals for any rentals. Read the comments on holding deposits! I am taking them to small claims court awaiting date! They think that they can hold your holding deposit if you fail reference process. If you ever have a problem with your holding deposit take them to small claims! See you court Helen and Abigail.
Ionna · 10 October 2023 · Hunters London (19-21 Wilton Road Abbey Wood)
★★★★★ 5/5
GoogleRecently sold my house through Hunters and I’m very pleased with their efficient, professional and friendly service. I initially put the property up for sale with another estate agent. However, that wasn't the best fit. From the moment I switched to Hunters things started moving much faster. They did a great job marketing the property, handling viewings, keeping me informed, and promptly dealing with any queries I had. Although the process was frustrating at times, Helen, Abigail, and Sami were always available to offer help and advice. From the start to sale completion, nothing was too much trouble. Very happy with the service provided. Thank you!
Sesi · 10 October 2023 · Hunters London (19-21 Wilton Road Abbey Wood)
Agent replied · 25 November 2023
Thank you so much for taking the time to leave Helen and the team a 5 star review. We are so happy you were pleased with the service provided and we wish you all the best for the future.
★★★★★ 1/5
GoogleThey don't show up for viewings. Complete waste of time dealing with these clowns at this place.
Shawn · 10 October 2023 · Hunters London (19-21 Wilton Road Abbey Wood)
Agent replied · 29 July 2023
A member of the team was inside the property carrying out viewings. As your partner was made aware there were a number of applicants booked in to view and as you didn’t knock on the door or telephone the office my colleague would have been unaware that you were waiting outside the property. The first correspondence we had from you was an email approximately 35 minutes after your appointment start time complaining that we hadn’t turned up and ending with obscenities. We hope you have now managed to find suitable accommodation.
★★★★★ 5/5
GoogleHelen, Sami and many others at Hunters were a huge help in my search for a property. They went the extra mile to handle problems as they arose. Very grateful to them! Thank you all!
Daniel · 10 October 2023 · Hunters London (19-21 Wilton Road Abbey Wood)
Agent replied · 29 July 2023
Hi Daniel, thank you very much for taking the time to leave a 5 star review for the team. Customer feedback is the utmost importance to us.
★★★★★ 5/5
GoogleSelling a house is a daunting task, we asked Hunters Abbey Wood to give a valuation Helen arrived at the given time. From start to finish she was so helpful and professional, gave a fair valuation and without hesitation we subsequently commissioned her to sell my late mothers home.
Helen took ownership of the sale, if we had any problems, Helen could be contacted, her help was invaluable, even when contracts were exchanged, we received a call from Helen wishing us all the best.
Would I recommend Hunters of Abbey Wood, IN A HEART BEAT service was above and beyond, made us both feel special customers
David · 10 October 2023 · Hunters London (19-21 Wilton Road Abbey Wood)
Agent replied · 29 July 2023
Thank you so much David for your five star review for Helen and the team, we pride ourselves on excellent customer service and ensuring a positive customer experience, so we love it when clients leave us a great review like this.
★★★★★ 5/5
GoogleGreat customer service provided by Abigail Hoffman.I was able to rely on her. Thanks so much.
Dequan · 10 October 2023 · Hunters London (19-21 Wilton Road Abbey Wood)
Agent replied
Thank you very much for taking the time to leave Abigail a 5 star review, we are so pleased to hear you were happy with the service provided.
★★★★★ 5/5
Googleexcellent customer service provided by Abigail Hoffman, she was always at hand to answer all our numerous questions.
She was always available and very professional in her dealings with my family and I.
Giselle · 10 October 2023 · Hunters London (19-21 Wilton Road Abbey Wood)
Agent replied
Hi Giselle,
Thank you for your kind comments and taking the time to leave us a 5 star review. We pride ourselves on providing excellent customer service.
★★★★★ 1/5
GoogleHunters Abbey Wood acted as the sales agent for a vulnerable customer. As a potential buyer, my questions about the property were dismissed. Other agents include the information I was requesting in the listing, but these agents acted like I should just wait for solicitors to raise queries. I witnessed the agent giving the seller some bad and potentially unlawful advice. I ultimately found a better property and I'm glad not to deal with Hunters, but I worry about the seller.
Justine · 10 October 2023 · Hunters London (19-21 Wilton Road Abbey Wood)
Agent replied
The vulnerable client you mention in your review as you know is vulnerable due to grieving for her late husband, which makes your conduct at the viewing, even more disrespectful.
To turn up with a dog expecting to be able to come into someone’s home with your pet shows utter contempt for the homeowner.
You also insisted to the point of almost bullying the seller into showing you paperwork from when her late husband purchased the property some years ago to find out the square footage as we hadn’t put it on our listing. A member of the team explained that this would be more accurate on the EPC than our measurements which are of individual rooms and not the complete floor area. Still, you continued to pressure the owner.
You insisted that the EPC should have been on the listing despite a member of the team and then the branch manager, having to explain again that the law states that an EPC only has to be commissioned in readiness for marketing which it had been and was indeed available online later that week.
I am unsure as any other information that you feel was missing aside from your insistence, that there was a garage with the property, despite the owner and a member of staff telling you that there was no such garage. The branch manager had to then email you to explain that you had read the title plan incorrectly and the marked area was in fact the parking space mentioned in the listing and not a garage that you insisted was there.
So, to be clear, there were three points that you raised, two of which we answered straight away and were down to you not understanding the laws and processes and misreading the title plan and the 3rd you were told would be given to you once we had sight of the EPC.
Your offer was put forward to the seller which was rejected as we had several higher offers from potential buyers that the seller and her family were more comfortable proceeding with.
We wish you, the seller and the agent that you have bought through the best of luck with your purchase.
★★★★★ 5/5
GoogleHelen Easlea from Hunters has been very good and responsive right from the beginning of my flat purchase in 2018 and until today with providing an honest valuation of my property. She is a thorough professional and has guided me through the process with patience and has provided advice on obtaining furniture with the flat as well. Recommend the Hunters Abbey Wood team.
SHARATH · 10 October 2023 · Hunters London (19-21 Wilton Road Abbey Wood)
Agent replied · 29 July 2023
Thank you for so much for taking the time to leave Helen and the team a 5 star review and sharing your experience with us.
★★★★★ 5/5
GoogleI dealt with Fleur, Ceejay and Chad, all of whom are really friendly and professional, and have made the moving in process and renting process so easy and so simple to follow, and always willing to help. All three are happy to help and to …
Luke · 8 October 2023 · Hunters Carshalton
Agent replied · 20 June 2024
Thanks Luke, we are so glad you was pleased with our service. Ceejay
★★★★★ 5/5
GoogleI had a great experience with Hunters over the weekend at property viewings with the help of Ceejay. He was able to answer all of my questions in detail and was very friendly. …
Tizeoa · 8 October 2023 · Hunters Carshalton
Agent replied · 30 September 2023
Thank you Tiz ! I'm so pleased you was happy with the service, it was an absolute pleasure to be able to assist you on your property search and we are more than happy to help in the future. Best wishes Ceejay
★★★★★ 5/5
GoogleWhat an amazing and carring staff working in Carshalton branch. I would like to thank Fleur and Lauren to help me find the property in such a short time. They went above and beyond. They chased my applications and kept letting me know if …
Sylwia · 8 October 2023 · Hunters Carshalton
Agent replied · 30 July 2023
Sylvia, thank you so much! It has been an absolute pleasure assisting you through the process. We wish you every happiness in your new home. Fleur and the team at Carshalton
★★★★★ 5/5
GoogleWe chose Hunters as the agent to let our property and were extremely pleased with the service they provided. They were knowledgeable, professional, friendly, helpful, responsive and provided good value for money and security. …
Richard · 8 October 2023 · Hunters Carshalton
Agent replied · 30 July 2023
Thanks so much Richard. It's been a pleasure assisting you and Dawn during the last few years and it's great to hear you've been pleased with our service. Wishing you both the very best.
★★★★★ 5/5
GoogleI have had a great experience with Hunters, and have now been resident in my lovely new flat for a month. The team have been very responsive and clear in their communications, from the initial viewing through to the present, and I've been …
Rachael1918 · 8 October 2023 · Hunters Carshalton
Agent replied
Thanks Rachael ! I'm very happy you are settling in well and pleased you like the online portal. Lauren
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