1/5
Horrible experience with Gavin Bryan. They accept the offer 1 month ago. But suddenly said landlord changed his mind when the rent start less than a week. They kept me waiting and put the tenants in terrible situations.

Trusted Agent profile · West Midlands, West Yorkshire, Middlesex and more
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★★★★★
5,343 reviews across 28 offices and 1 platform
Hunters has 28 offices, in London (four offices), Liverpool, Brentford, Carshalton, Sutton Coldfield, Sheffield, Bingley, Blackpool, Hayes, Birmingham (two offices), Solihull, Yeadon, Pudsey, Huddersfield, Beverley, Bexleyheath, Knowle, Welling, Darwen, East Grinstead, Frodsham, Malton, Manchester and Selby (West Midlands, West Yorkshire, Middlesex, Lancashire, Kent, North Yorkshire, Merseyside, Surrey, South Yorkshire, East Yorkshire, West Sussex, Cheshire and Greater Manchester). Together they have 5,343 reviews on 1 platform, rated 4.5 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
After having several local estate agents out to discuss putting our property on the market it was a clear and easy decision to go with Hunters. Rebekah was so ...Read all 5 from sellers
I called up to book a viewing on a property - the person I needed wasn't available apparently and clearly only they can book viewings...., Still waiting on a ...Read the review from buyers
James and his team at Hunters have been very quick at finding me a tenant for my property. This is the second time I have used this company and experienced a ...Read all 5 from landlords
Nothing is too much trouble for the staff, they go the extra mile to help you get the right property for your needs.Read all 2 from tenants
Hunters's 28 offices, most reviewed first. Each has its own page.
Showing 5,318 reviews on Google only. Show every review
1/5
Horrible experience with Gavin Bryan. They accept the offer 1 month ago. But suddenly said landlord changed his mind when the rent start less than a week. They kept me waiting and put the tenants in terrible situations.
5/5
It was a pleasure to work with Gabe to sell our property. Besides being personable and friendly, he was also efficient, proactive, responsive, approachable and extremely reliable throughout the process. Importantly, we also found the Hunters team to be conscientious and considerate to all parties involved. Thoroughly recommended.
5/5
I cannot speak highly enough of Hunters West Hampstead estate agents, especially Ellie Haughton and Ruben John! From the outset, Ellie impressed me with her warmth, professionalism, and efficiency. Thanks to their efforts, the transaction was finalized quickly. She was always there to address any questions or concerns I had, demonstrating remarkable responsiveness throughout the process. Thank you, Hunters West Hampstead, for the outstanding service!
1/5
I rented a property through Hunters for the last year and have been disappointed with the way they allowed myself and my housemate to be treated. I rented a 2 bedroom property and was unable to use one of the bedrooms for 4 months because part of the chimney collapsed through the roof which caused leaking into the bedroom and light fitting in the bedroom. It took 12 weeks before anyone attended to perform the repairs and then a further 5 weeks for it to be completed. I am aware of an issue with the landlord's insurance and neighbor but do not understand how this could not be a serious issue. I requested alternative accommodation to be rejected and compensation offered would not have covered alternative accommodation or travel from my parent's house. I requested to leave the tenancy early and informed I would be liable for the fees until re-tenanted which would not have happened with a significant water leak. Their processes are not adequate and need to ensure events like this are prevented which contractors have informed myself 'I'm surprised it hasn't come down sooner'. When moving out of the property in August, the water leak issue has not been fully rectified on one edge with a wall. Finally, when moving out, there was a request for money to be fully deducted from the deposit when the check-out inventory listed 'cord broken due to stiff blind' and 'unable to determine [responsibility] and requested us to pay the full cost. I would not have had a problem if the cost was 50/50 between us and the landlord.
5/5
I have had the pleasure of dealing with Sharon and Alison for our letting, and Yasmin for our ongoing property management. Our experience is that the team is always responsive and professional, ensuring that our needs are met, no matter who we get in touch with. We unfortunately had two hot water issues and a subsequent gas issue over the space of two weeks, and Yasmin was tenacious in getting it all resolved. From my perspective, the team works hard to provide excellent service (which is not true of all Sutton Coldfield agents), and we truly appreciate it.
1/5
Absolutely appalling service. Agreed to buy a flat, & had DIRECT negotiations with the owner. He completely misinformed me of the financials in the lease. They were more than double what he officially advised me. When challenged, he was completely Blazey over the situation, due to his gross incompetence I missed out on other properties. On officially complaining directly to the owner, he ignored my correspondence. On chasing again, he repeated his silence. How an owner of a company can practice like this is just beyond professional belief. Utter disrespect to his customers.
5/5
Kay at Hunters was amazing, she was always helpful and really went above and beyond for us. We are super grateful for all you did for us and wish you every success in your career.
5/5
Rating only, no written review.
Thank you for your review.
5/5
My experience with Hunters is one of being warmly welcomed into the Hunter family. The team are very professional & knowledgeable & are able to put you at ease whatever the circumstances. Regular updates are provided & a proactive approach is always evident. Nothing is too much trouble. As a vendor, I was confidently guided & patiently understood. Thankyou.....well worth using their services.
Thank you for your kind review, we are delighted to be of service and to hear your positive experience with us at Hunters Pudsey.
5/5
Used to use a different letting agent and was unhappy with the service, so I moved to Hunters earlier this year. They manage the rental of 3 of my properties, and I have been very satisfied with the service. All issues have been dealt with swiftly, and I have been kept updated throughout. Very easy to reach, and Paul and Gareth have both responded to emails out of office hours.
1/5
The most unprofessional company I’ve ever had the displeasure of working with. No care or consideration for families who are struggling with the cost of living crisis. The staff members would rather laugh about families misfortunes rather than offer help or support. Extremely demanding and unfriendly. Should rename the company to put a C instead of an H.
5/5
Helpful and supportive
5/5
Alex at Hunters was superb during my flat sale. It wasn’t an easy one and was met with lots of challenges but he was always super responsive, supportive & good at navigating to find solutions. Alex was also very consultative and would advise on the best course of action. He genuinely cared at helping to get a property sold and often went above and beyond to help. Alex understands the pressures of house sales and what it means to people to sell their property and move.
Thank you for your kind words and great review, Nichola. We are happy we could assist. Hunters Stoke Newington
5/5
Rating only, no written review.
5/5
Lovely and positive viewing with Ellie this morning. Friendly, knowledgeable and professional.
5/5
Gabe showed me around a property recently. He was there when I arrived and was very knowledgeable about the space he was showing me. He was also not too pushy and allowed me freedom to look around too.
5/5
I had a fantastic experience with Hunters, thanks to Gabe. He was incredibly knowledgeable, answering all my questions during the property viewing while being patient and allowing me plenty of time to explore without being pushy. Gabe has been very responsive in all our communications, and his professional yet personable nature made the experience of looking for a first-time home even more enjoyable.
5/5
Hunters Blackpool were fantastic when helping me to find a property to rent at short notice. Really friendly staff with a personal touch from the Directors and kept me updated at every step of the way. They answered all my questions and got issues with boiler sorted in double quick time! Highly recommend!!!!
5/5
I recently had 2 experiences with Hunters at Yeadon estate agents. One for house sale, and the other for letting out a property. David and the team are very professional and efficient. They are also all very approachable. I am very impressed with the standard of service delivered. I was recommended Hunters, and equally, I highly recommend them.
5/5
My partner and I have had a great experience using Hunters Crookes to find our first home. Starting with a great viewing with answers to any questions that we had and followed up with swift help in making offers, arranging solicitors and managing the overall process with regular updates. Really grateful for Ella's help with everything.
Hi James, thank you ever so much for the 5* review. We hope everything goes smoothly, but please don't hesitate to contact Ella and the team if you have any further queries.
5/5
Thank you to Sharon & Alison for your exceptional service and support . You explained the process in details from the onset and you were prompt in response to all my queries at all times and very professional in handling all issues raised. You made the letting journey seamless for us and we feel confident that we are in good hands. I will recommend hunters agency
5/5
I had a really good experience with Hunters and in particularly with Justine Wood (Sales Negotiator). Justine was very quick off the mark in terms of booking viewings on properties and kept me up to date via phone and email which was refreshing given my previous experiences with other estate agents. I'd definitely recommend Hunters to anyone and would happily use them again.
Hello James, Thank you for your review. It is lovely to hear you had a positive experience with Justine, I will be sure to pass that on to her! Elisa Bayliss
5/5
good and respectful staff and amir is verry respectful
1/5
Ref, 2 Grasmere Road,Handsworth I am also living on Grasmere Road they have put tenants in 2 Grasmere Road who are the most filthy and dirty tenants on the road Who have been collecting rubbish bins and dumping them on the road along with all there anti social behaviour on the road, and dumping sofas dumped rubbish on the corner disgraceful. How can this agency have tenants like this beyond belief.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Hunters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Hunters and its branches won ESTAS awards in two years, most recently 2023.
ESTAS winners in two years, the group and its branches: 2022, 2023.
2023 1 Gold ESTAS 2023 winners
2022 1 Silver and 1 Bronze ESTAS 2022 winners
Source: ESTAS winners lists, as published, linked by year.

Hunters and its branches won awards at The British Property Awards in six years, most recently 2025.
British Property Awards winners in six years, the group and its branches: 2018, 2021, 2022, 2023, 2024, 2025.
British Property Awards by year, 2018 to 20252025 2 Gold across two branches The British Property Awards 2025 winners
2024 2 Gold and 1 Silver across two branches The British Property Awards 2024 winners
2023 3 Gold and 1 Bronze across three branches The British Property Awards 2023 winners
2022 1 Gold The British Property Awards 2022 winners
2021 1 Gold The British Property Awards 2021 winners
2018 1 Gold and 1 Bronze across two branches The British Property Awards 2018 winners
Source: The British Property Awards winners lists, as published, linked by year.
Send Hunters a message.
London (223 West End Lane) has the most, with 578 reviews rated 4.7 out of 5, followed by Liverpool with 548.
The 28 Hunters offices, by town:
5 reviews from sellers, rated 4.6 out of 5 on average. For example, Paul wrote: "After having several local estate agents out to discuss putting our property on the market it was a clear and easy decision to go with Hunters. Rebekah was so ..."
5 reviews from landlords, rated 3.6 out of 5 on average. For example, AJ wrote: "James and his team at Hunters have been very quick at finding me a tenant for my property. This is the second time I have used this company and experienced a ..."
Yes. In The Trusted Agent 2026 awards, Liverpool won Gold, Carshalton won Trusted Agent and two more branches won Trusted Agent. At The British Property Awards 2025 its branches won 2 Gold awards. The group and its branches have also won 14 other industry awards since 2018.