5/5
I and my husband had a great experience with hunters Harborne when we got our apartment, the whole process was swift and professional. Thank you Team.
Agent replied · 25 October 2024
Thank you for your kind review. Best Wishes

Trusted Agent profile · West Midlands, West Yorkshire, Middlesex and more
Verified
★★★★★
5,343 reviews across 28 offices and 1 platform
Hunters has 28 offices, in London (four offices), Liverpool, Brentford, Carshalton, Sutton Coldfield, Sheffield, Bingley, Blackpool, Hayes, Birmingham (two offices), Solihull, Yeadon, Pudsey, Huddersfield, Beverley, Bexleyheath, Knowle, Welling, Darwen, East Grinstead, Frodsham, Malton, Manchester and Selby (West Midlands, West Yorkshire, Middlesex, Lancashire, Kent, North Yorkshire, Merseyside, Surrey, South Yorkshire, East Yorkshire, West Sussex, Cheshire and Greater Manchester). Together they have 5,343 reviews on 1 platform, rated 4.5 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
After having several local estate agents out to discuss putting our property on the market it was a clear and easy decision to go with Hunters. Rebekah was so ...Read all 5 from sellers
I called up to book a viewing on a property - the person I needed wasn't available apparently and clearly only they can book viewings...., Still waiting on a ...Read the review from buyers
James and his team at Hunters have been very quick at finding me a tenant for my property. This is the second time I have used this company and experienced a ...Read all 5 from landlords
Nothing is too much trouble for the staff, they go the extra mile to help you get the right property for your needs.Read all 2 from tenants
Hunters's 28 offices, most reviewed first. Each has its own page.
Showing 5,318 reviews on Google only. Show every review
5/5
I and my husband had a great experience with hunters Harborne when we got our apartment, the whole process was swift and professional. Thank you Team.
Thank you for your kind review. Best Wishes
5/5
Hunters have been absolutely brilliant in supporting us in the sale of our property. They have been really friendly and efficient, given great advice and always happy to answer any questions we’ve had.
Hi Elizabeth! Thank you for the lovely review! We really hope you have settled well in your new home! Best Wishes Hunters Harborne
5/5
Sale of my property in Harborne marketed by Hunter's has just completed.What originally appeared to be a quick and straightforward sale developed a few complications which were promptly and efficiently dealt with by the Hunter's team with a satisfactory conclusion. Thank you Jake,Rob and colleagues
Hi Rob, Thank you for the review! We are very pleased that we managed to get the sale over the line in the end. Best Wishes Hunters Harborne
5/5
Sold my first ever house with Hunters, Harborne, having lived here for over 30 years. Jake came and valued the house and explained the process, he was very professional, contactable and kept his appointments. We agreed a value and it was on the market in a week. Rob did the viewing side and we went with block viewing as advised and left it with them. Sold in 5 day's! Absolutely brilliant team, they know there stuff and if you use there expertise you won't go wrong. You hear a lot of negative stuff about estate agents and we were cautious before picking Hunters. Went by there sale right ups and approachability. Trust them with your sale, you will not regret it, i would recommend them to anyone.
Hi Spencer, Thankyou for the lovely review. We are happy to see how pleased you have been with our services so far. Best Wishes Hunters Harborne
5/5
We have just bought an investment property in Harborne from Hunters Estate Agents. It was an online auction property which is always a little more stressful to buy as we have to due our due diligence and make a decision very quickly. I would like to thank Rob and Andy very much for being so accommodating with viewings and answering our questions before we made our bid. Rob showed me round initially, Andy showed my son and me round the second time and Rob took my builder and me round the property a third time (each day they made sure that they could fit in with a time which suited us which was really helpful as my son and our builder only had limited availability to view before the auction closed). Rob then also arranged with the vendor to let me have the keys to take our architect round to measure up to do the plans for refurb works. We have not bought a property through Hunters before but we would be very pleased to do so again. Thank you Rob and Andy for all your help.
Hi Barbi, Thank you for the lovely review and we hope the works is all going well! I'm sure we will speak again soon! Best Wishes Hunters Harborne
5/5
Using Hunters Estate Agent has been a stress free experience for me. The purchasing of my beautiful new home has been dealt with by a professional, efficient, and friendly staff team at all times. Each member of the team has been familiar with my purchase which is helpful during holiday periods, etc. I would like to thank the staff team for ensuring that I purchased the house of my dreams. With much appreciation. I highly recommend Hunters Estate Agent.
Hi Jayne, Thank you for the lovely review! Its fantastic to see how happy you are with your new home! All the best Hunters Harborne
5/5
I have had the pleasure of dealing with Mr Rob Collin from Hunters for a few weeks. It's extremely refreshing to find an indiviual, who isn't just knowledgeabe, but also has an extremlely possitive attutude, and is always more than happy to help. For anyone who appreciates dealing with happy people with great attitude, then look no further than Rob. Five Starts
Thank you for the review Alexander Best Wishes
5/5
Andy & Jake worked tirelessly to sell our property. They were totally professional throughout and went over and above to achieve our sale. We would not hesitate to recommend the whole team at Hunters to anyone wishing to deal with straight forward, honest people during what can be a very stressful time.
Hi Tracey, Thank you for the kind and lovely review. We hope everyone is well on your end! Best Wishes Hunters Harborne
5/5
Excellent service on all levels I definitely recommend
Hi Karen Thank you for the kind review! Best Wishes
5/5
Jake Thomas at Hunters has been fantastic to work with over the past week, professional, quick to respond, and a pleasure to deal with. It's easy to see why Hunters has so many positive reviews. I highly recommend Jake and Hunters to anyone who values great customer service and a company that prioritizes your needs.
Hi Alex, Thank you for the review! Best Wishes
5/5
We just sold our house through Hunters in Harborne in 2023. Jake, Sophie, Saoirse and the whole team looked after the whole process really well. Easy to approach and communicate. I strongly recommend selling through them.
Good Afternoon, Thank you for your review, we hope you are settling well into your new home and we wish you all the best for the future. Best Wishes Jake
5/5
Estate Agents can have a poor reputation but Hunters in Harborne are literally the distinct opposite. They have just sold our house and their professionalism throughout the process has been outstanding with superb communication, availability and attention to detail. They are very customer centred, certainly from our seller's side, and I strongly suspect with the buyers too. From the receptionist to the owner nothing was too much trouble. We could not find any faults and we highly recommend them.
Good Afternoon Michael, Thankyou for the review, we hope you are settling well in your new property. We wish you all the best. Kind Regards Jake
1/5
The worse letting agents in birmingham. I have opened a case against them with the financial ombusman. My property has not been maintained . These guys are immature and incompetent! Guys if you want your property managed please check out James LAURENCE. They are so professional. My biggest regret is to let my property out to these guys. The director from day one has shown such unprofessionalism. He lies about certain things . Nine months and I been chasing repairs and was never done. My house has so many damages whilst in agreement with them. STAY AWAY from these guys please! Oh and I bet there response will be they dont have me on file as they are a bunch of liars. I will try to add an email to show the level of unprofessionalism!! EDITED FOR ANDY anyone who wants to see his emails please message me on facebook. I have chased these guys since december last year. As for my tenant coming to his office its a lie. Rude and abrupt yes because my property is destroyed. Rude since July 2023! This property has been rented on and off for 8 years. Funny you are the only person who talks immaturely if the tenant was to leave they were more than welcome. Please guys use JAMES LAURENCE in harbourne. They have only taken over in October and my property is my issue not your anymore. I have no contact with the tenant so if tenant has had an issue its due to poor management. Hunters are extremely incompetent and condescending when they speak to you. The first month I have had rent on time from my new agents. You calling someone rude who spent ten months chasing and chasing your agents. Also where is my subject access report. My tenant has told me you lied over numerous things. I look forward to what the property ombusman findings are. You should be shamed of yourself as a company landlords use this income as part of living costs. You sent an email which you recalled unfortunately I am unable to attach. I wish those luck who choose you. I am so happy that you no longer manage my property. :)
Dear Shazia, Yes we certainly do have you on file, as you will be aware it was in fact ourselves who gave notice to cease management on your property due to the below reasoning. At the very beginning you passed on the property for us to manage after being similarly unhappy with your previous two managing agents. I met contractors on site at your property and we gave a full list of works to be completed prior to any marketing. You intimated you couldn't get the works done before we found a tenant but I was assured that they would be completed before any tenant moved in. We reluctantly put the property online and did many viewings but people were not happy with the property condition. When we finally found a tenant they moved in based on the fact works would be completed. Within a week they wanted to move out and due to our professionalism in branch we managed to persuade them to stay. Following on from this, the major outlined works at the very beginning were never carried out, and despite the fact you have organised a new managing agent your tenant still visits our office asking about the outstanding works. In summary, when we handed the management across to your new agent you had no arrears whatsoever, despite having a really unhappy tenant. And most importantly we are not prepared to receive rude and abrupt behaviour towards our staff members. **UPDATE** After the property ombudsman reviewed the complaint they confirmed we were not in breach of any of the alleged accusations and had no wrong-doings in managing the property . We wish you all the best moving forward.
5/5
Had superb service from Hunters when selling a property recently. Wouldn't hesitate to use them again. Really lovely people, great team, fantastic communication. Couldn't ask for more. Thank you Andy, Jake and Sophie.
Hi Sudge, Thank you for your lovely review, we wish you and the family all the best for the future. Best Wishes Jake
5/5
Oh wow I recently sold a property with Hunters Abbey wood and the valuable support and knowledge I had experience was no other. From putting the house on the market to completion stage. Dominic Blake, Laura Moody and Helen Pittard has worked exceptionally hard to support me with my uncertainty as well as kept me up to date. I want to say a big thank you and I will always remember Helen Pittard unwavering support and kindness at the final hurdle (car lol). Dominic Blake who make sure I got an update when asked he has never left me hanging. Oh wow Laura Moody my counsellor when days gotten tough you just worked it all out and made it better you are exceptional. This was a very emotional hard sell for me and you guys made it a lot easier. Thank you very much 😊 Tameca
Hi Tameca, Thank you very much for your kind words about Helen and the team at Abbey Wood. We are so pleased you were happy with the service provided and glad we could make a difficult time that little bit easier. All the best, Hunters Abbey Wood
5/5
We recently had the pleasure of purchasing three flats through Sami King, Helen Pittard, and Dominic Blake at Hunters Abbey Wood, and we couldn't be more impressed with the experience. As investors, we've dealt with many agents, but the level of service, communication, and professionalism from this team was exceptional. From the very start, Sami, Helen, and Dominic were incredibly accommodating with viewings, ensuring we could see the properties at times that suited us. Their patience throughout the process was remarkable, especially given the number of questions we had. They were always prompt with their responses, and when they didn't have an immediate answer, they were quick to find one and get back to us. The entire process was smooth and hassle-free, thanks to their clear communication and dedication to ensuring that everything went perfectly. We felt fully supported and confident in our decisions every step of the way. We hope to purchase many more properties with them in the future. Thank you, Sami, Helen, and Dominic, for your fantastic work, keep it up!
Hi Sajid, Wow! Thank you so much for your detailed feedback on the service provided by the whole team at Abbey Wood. We truly appreciate the time you took to share your experience and for your kind words for the team. We look forward to helping you again in the future.
5/5
Highly recommend! Helen, the brand manager, is efficient, professional, and just a delight to deal with!
Thanks Aleksis! We really appreciate you taking the time to leave such kind comments for our Branch Manager Helen!
5/5
When booking with Hunters for viewings Helen was extremely helpful even when I rescheduled a viewing 3 times. Friendly staff, easy communication.
Hello, thank you for taking the time to leave us a review, its appreciated :)
5/5
Helen from Hunters Abbeywood has been amazing! I will be recommending her to all my family and friends. She has been so helpful, efficient and always keeping us updated. We have had a wonderful experience with hunters and would definitely use again!
Hi Molly, Thank you very much for your 5 star review and kind comments about our Branch Manager Helen. We are very pleased you were happy with the service provided and that you would recommend us to your family and friends.
5/5
Have been dealing with Hunters for the last couple of years as we are expanding our property portfolio. I have nothing but great things to say about them, everyone is always incredibly supportive and competent from start to finish. Helen is a super star! We'll continue to work with them in the future as it is an absolute pleasure to deal with them. Thanks for everything!
Hi, thank you so much for your kind comments and review for Helen and the team. Client feedback is very important to us and we are so pleased we have continued to provide a great service. We look forward to helping you further.
5/5
Helen and her team have been fantastic. We are the purchasers of a property they are selling, but have been treated like clients the whole time.
Thank you so much for taking the time to leave Helen and the team a 5 star review! Feedback is so important to us and we are so happy to hear you were happy with the service provided. We hope you are very happy in your new home.
5/5
Excellent experience with Hunters. We have just bought our first house and the communication and professionalism of the estate agents, in particular Dominic, was fantastic.
Hi Harriet, thank you very much for taking the time to leave us a 5 star review. We wish you lots of happiness in your new home.
5/5
Having asked Sami at hunters to sell my mother’s house I can honestly say that the whole experience was exemplary. My mother was extremely nervous about selling her property and the way that Sami talked and helped her through the whole process was above and beyond what we expected. The whole team at hunters were a complete joy to work with and I would highly recommend them.
Hi David, We are so happy to hear you were very happy with the service provided. It was a pleasure to assist you both with the sale of her home. Thank you for taking the time to leave Sami and the team a 5 star review - it's appreciated.
5/5
Helen is an absolute gem and couldn't have been more helpful. She went above and beyond in what became a slightly complicated process over the Christmas holidays and went out of her way to get the paperwork done in a very short space of time so that I was able to meet the required deadlines and move. I highly recommend speaking to Helen and the team at Hunters - you won't be disappointed!
Hi Lisa, thank you very much for taking the time to leave Helen a review, its appreciated. We pride ourselves on providing excellent customer service to all our clients. We hope you are very happy in your new home.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Hunters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Hunters and its branches won ESTAS awards in two years, most recently 2023.
ESTAS winners in two years, the group and its branches: 2022, 2023.
2023 1 Gold ESTAS 2023 winners
2022 1 Silver and 1 Bronze ESTAS 2022 winners
Source: ESTAS winners lists, as published, linked by year.

Hunters and its branches won awards at The British Property Awards in six years, most recently 2025.
British Property Awards winners in six years, the group and its branches: 2018, 2021, 2022, 2023, 2024, 2025.
British Property Awards by year, 2018 to 20252025 2 Gold across two branches The British Property Awards 2025 winners
2024 2 Gold and 1 Silver across two branches The British Property Awards 2024 winners
2023 3 Gold and 1 Bronze across three branches The British Property Awards 2023 winners
2022 1 Gold The British Property Awards 2022 winners
2021 1 Gold The British Property Awards 2021 winners
2018 1 Gold and 1 Bronze across two branches The British Property Awards 2018 winners
Source: The British Property Awards winners lists, as published, linked by year.
Send Hunters a message.
London (223 West End Lane) has the most, with 578 reviews rated 4.7 out of 5, followed by Liverpool with 548.
The 28 Hunters offices, by town:
5 reviews from sellers, rated 4.6 out of 5 on average. For example, Paul wrote: "After having several local estate agents out to discuss putting our property on the market it was a clear and easy decision to go with Hunters. Rebekah was so ..."
5 reviews from landlords, rated 3.6 out of 5 on average. For example, AJ wrote: "James and his team at Hunters have been very quick at finding me a tenant for my property. This is the second time I have used this company and experienced a ..."
Yes. In The Trusted Agent 2026 awards, Liverpool won Gold, Carshalton won Trusted Agent and two more branches won Trusted Agent. At The British Property Awards 2025 its branches won 2 Gold awards. The group and its branches have also won 14 other industry awards since 2018.