Trusted Agent profile · West Midlands, West Yorkshire, Middlesex and more
Verified
★★★★★
5,343 reviews across 28 offices and 1 platform
Hunters has 28 offices, in London (four offices), Liverpool, Brentford, Carshalton, Sutton Coldfield, Sheffield, Bingley, Blackpool, Hayes, Birmingham (two offices), Solihull, Yeadon, Pudsey, Huddersfield, Beverley, Bexleyheath, Knowle, Welling, Darwen, East Grinstead, Frodsham, Malton, Manchester and Selby (West Midlands, West Yorkshire, Middlesex, Lancashire, Kent, North Yorkshire, Merseyside, Surrey, South Yorkshire, East Yorkshire, West Sussex, Cheshire and Greater Manchester). Together they have 5,343 reviews on 1 platform, rated 4.5 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
After having several local estate agents out to discuss putting our property on the market it was a clear and easy decision to go with Hunters. Rebekah was so ...Read all 5 from sellers
I called up to book a viewing on a property - the person I needed wasn't available apparently and clearly only they can book viewings...., Still waiting on a ...Read the review from buyers
James and his team at Hunters have been very quick at finding me a tenant for my property. This is the second time I have used this company and experienced a ...Read all 5 from landlords
Nothing is too much trouble for the staff, they go the extra mile to help you get the right property for your needs.Read all 2 from tenants
Hunters's 28 offices, most reviewed first. Each has its own page.
Showing 5,318 reviews on Google only. Show every review
5/5
GoogleOutstanding service and highly professional. No delay in waiting over the phone and the advice is easy to understand and they are patient It is worth noting that this is a Safeagent accredited organisation.
Thank you Arun for your 5 star review.
5/5
GoogleWe recently sold our property with Hunters and we couldn’t recommend them enough. The Sales process was very smooth as they were well prepared from the start, honest with the valuation, and communicative throughout. They provided excellent guidance and support when needed, included helping us to unblock other parts of the chain when it became stuck, even though they were not involved. Will happily endorse selling through Hunters Stoke Newington, and through Alex in particular
5/5
GoogleI’ve been living in my rental flat for almost two years, and my experience with the property agency has been exceptional. The entire team has been professional, responsive, and a pleasure to work with. A special thank you to Chloe, who has consistently provided outstanding support and made the whole renting process smooth and stress-free. I’d also like to highlight Ray, who takes care of the maintenance. He’s always polite, reliable, and quick to address any issues. No matter what the problem is, Ray is always available and goes the extra mile to ensure everything is taken care of efficiently. I highly recommend Hunters, especially Chloe and Ray, for their excellent service and dedication!
Thank you Grace for taking the time to leave a 5 star review. We are delighted to hear how happy you are with the service you have received. Please do not hesitate to contact a member of the team if you need any further help.
5/5
GoogleRating only, no written review.
5/5
GoogleExtremely happy with how Alex C. and his team handled the purchase of our property. While facing pretty annoying issues with the lawyers assigned to our case, they stepped up and provided very useful advices so that we could proceed with completion.
5/5
GoogleI bought my flat through Hunters a couple of weeks ago. They were on top of everything and helped with all the little inevitable snags. I dealt primarily with Shaheel who was excellent and great at keeping in contact and moving things along. Would recommend to anyone
Thank you for taking the time to leave us a review, Dominic. We hope you enjoy your new home.
5/5
GoogleWe had a a wonderful experience with Hunters. All credit to Darren who was very diligent and professional dealing with our situation. He gave a us a lot confidence during our purchase and personally dealt with both sides of the transaction and the solicitors to close the deal. Darren regularly checked in with us and would maintain great communication, always keeping us informed and at ease that we can get the deal done as quick as possible. We were very fortunate to have Darren facilitating this transaction, without his know how we’re not sure we would have been able to close as quickly as we did and we would have definitely not been filled with as much confidence in the process as we did. Thanks so much Darren for helping us through this process we really appreciate you and recommend you to any one looking to get a sale done!!
5/5
GoogleWe decided to choose Hunters estate agents to sell our home after 20 years in Hayes. Tommy came to our home and explained the whole process with so much ease we felt instantly comfortable choosing them. Having an app to check on upcoming viewings was very beneficial as you could fit them around work. Flexibility to do some viewings on our own and with Demi was also handy. Darren took on the sale side of things and did most of the chasing between parties involved, he kept us informed and we could contact him at anytime we needed. They recommended local solicitors and mortgage advisors so we didn't need to spend time looking ourselves. Thank you the great homely service we received!
5/5
GoogleThank you for helping me getting my apartment and aslo Chloe Davis was so helpful thank you all❤️
Thank you for taking the time to leave your 5 star review. We are happy to hear how happy you are with the service you have received.
5/5
GoogleI’ve been living in my rental flat for almost two years, and my experience with the property agency has been exceptional. The entire team has been professional, responsive, and a pleasure to work with. A special thank you to Chloe, who has consistently provided outstanding support and made the whole renting process smooth and stress-free. I’d also like to highlight Ray, who takes care of the maintenance. He’s always polite, reliable, and quick to address any issues. No matter what the problem is, Ray is always available and goes the extra mile to ensure everything is taken care of efficiently. I highly recommend Hunters, especially Chloe and Ray, for their excellent service and dedication!
Thank you Grace for taking the time to leave a 5 star review. We are delighted to hear how happy you are with the service you have received. Please do not hesitate to contact a member of the team if you need any further help.
5/5
GoogleDave and the team at Hunters are excellent. The level of communication is brilliant and they work closely with you to make sure you get the result you need. I would thoroughly recommend them.
5/5
GoogleRecently bought a property, as a first time buyer, which hunters Yeadon represented and Helena and the team were amazing. They went above and beyond even though they didn’t have to. Helped me through the process every step of the way and assisted with any issues I had as I didn’t know the buying process at all. Will definitely be using them for any sales or letting in the future. Thanks again for all the help guys!
5/5
GoogleDavid and his team provide an excellent and very professional service and I would highly recommend them. Having listed a property at a challenging time in the market they secured a sale within a matter of weeks, and they are also now supporting me through my onward house purchase. I felt daunted by the process at times and David was very supportive- knowledgeable and patient, and understanding of what a big decision buying a house is, especially if you’re unfamiliar with the procedures as I am. He was warm, friendly and accessible and I really felt he had my best interests at heart. Thank you for all your help David and next time I move house, I’m coming straight to you!
5/5
GoogleI sold my house through hunters estate agent. Hayes. All staff are friendly and good service I know last 49 years and I bought property 25 years ago go through hunters and my property I sold four months ago go.
5/5
GoogleRob, from Hunters estate agents, Bexleyhealth branch is an absolute gem. He is very friendly, helpful and a great communicator when showing us around the properties we had booked to view. Even though Hunters did not have the exact property that we were looking for on sale with them, I feel that Rob deserves a recommendation to those who are searching to buy as he will give you his honest opinion and insights to help you with any enquiries. We wish Rob and Hunters the very best and success for future sales.
Thank you very much for taking the time to leave a review for Rob. Your feedback is much appreciated and we wish you all the very best for the future.
5/5
GoogleEllie was very flexible with her timings for the viewings, informative about the properties we viewed and very helpful. I highly recommend Ellie to any clients as shes great!
5/5
GoogleJay was so efficient in getting everything sorted for my new flat - from the initial viewing to getting the keys. Friendly service always and quick to reply. Thanks again.
5/5
GoogleMatteo was a pleasure to work with and made the process of buying our first home easier. He responded promptly to our inquiries, always made sure we were well-informed and took on board our interests as well as the sellers' - which we really appreciated. We’re very grateful for all his help.
5/5
GoogleHunters, and Matteo specifically, have been great in helping us buy our new home. His attentiveness and constant availability made a big difference throughout the entire process. He is always quick to respond to our questions, and is dedicated and committed to making everything go smoothly. Thank you!
Thank you for taking the time to leave us a review, Finn. We hope you enjoy your new home.
1/5
Google[I challenge Hunters to open their Google Reviews to photos, allowing people to share the reality. If there's nothing to hide, why keep it close?] I signed a tenancy agreement with Hunters, following a viewing conducted by their agent, Ellie , who assured me (both verbally and in writing) that the property would be thoroughly cleaned, and all mould issues addressed before my move-in. Before the move-in date, I sent additional emails stressing the importance of cleanliness and inquired if everything was in order. Ellie (TRUSTWORTHY?) once again reassured me that all was well and added that any issues encountered after moving in would be promptly resolved by the landlord. The reality, however, was appalling. Upon entering the property, I was met with dirt, dust, and mould everywhere. The bathroom, kitchen and fridge were in an utterly unhygienic state, with mould and grime covering surfaces. The sofa was filthy full of sand and hair, the bathtub drainage was blocked, and there was no hot water in the bathroom sink with extremely low water pressure. The floors were covered in dust, and the washing machine was filled with mould and sludge. Given the uninhabitable condition of the flat, I was forced to spend my first night in a hotel. When I raised these concerns with Hunters, reminding them of their prior assurances, I received nothing but a hollow apology! On the second day, when I attempted to use the washing machine, I discovered that the wastewater from the machine was coming out from the kitchen sink, utterly disgusting! Despite countless complaints and insisting that the property was unfit for habitation, Hunters’ only response was, ‘It’s a let-only property; we just facilitate the rental. WE KNOW AND TRUST THE LANDLORD.’ Eventually, the landlords agreed to terminate the tenancy and refund the rent, leading me to vacate the property immediately. Yet, this turned out to be a scam, the landlords kept the rent and have been ignoring my messages and emails for over two months. After a lot of emails, messages and calls, and a Trustpilot review, the landlord returned a portion of the rent. Throughout this ordeal, Hunters (from the agents, specially Ellie, to the director) did absolutely nothing to assist, and instead, they went silent and re-advertised the same property for rent!
Hi, I actually think that it is appalling that you have complained about this property, this landlord, this business and more importantly one individual who is totally innocent. I would ask you to look at the full facts and remove this attempt to justify your own actions form the reviews and I would urge anyone reading this to please read on for the full explanation. You actually threatened to put a review on public platforms back on June 6th, just after you received the keys, which probably tells me that you had an “agenda” as the landlord was dealing with the issues Firstly, we do not manage this property as we explained to you on many occasions and once you have moved in you have direct contact with the landlord. We do not and have not “passed the buck”, we have worked with this landlord on many occasions and never had a problem, as we also explained to you. I also know that the landlord responded to you immediately and sorted out all of your issues as listed below. You also have stated that the property was in such a terrible state that it begs the question why you actually stayed on for a further 20 days completely rent free having given permission to leave early by the landlord and more importantly paid no bills. We know that when you collected the keys that you stated that the property was not clean. We trust, having never had an issue with this landlord, that this would be clean, it certainly is not Ellie’s fault as we trust the landlord in good faith. The landlord apologised to you immediately and explained that her cleaner had let her down and she came round the same day to get everything cleaned. To say you had a “hollow apology” is incorrect you received a full apology from our office and myself personally and an explanation that the landlord was dealing with it, which she did. You mention other issues, which we quite rightly told you to speak to the landlord directly as she manages the property herself, but again we did not pass the buck, we also informed her of your complaints, effectively constantly communicating with you. As well as many emails from members of the team here, I personally have emailed you on around ten occasions, to say we were “silent” is completely untrue. You are right that when you left the property was remarketed, was let out almost immediately and we have had NO problems with the property since the move in. As for your tenancy, the landlord gave you permission to leave early, they did not have to contractually do this and they could have charged you fully for the re-let charges. especially as they had solved the issues. All cleaning was done and on the first day the landlord went to the property to clean. The blocked pipe was dealt with by a plumber immediately and having no hot water was simply solved pulling the cord for on. As mentioned, you stayed for 20 days, once we were given instruction we returned your deposit immediately. My understanding is that your rent was returned by the landlord, minus £282 - £43 for electricity used, £10 for water used, £86.80 for the council tax whilst living at the property and £142.20 for reduced rent for the extra 9 days that you stayed having said that you were leaving. To repeat, no further work was done to the property, and it let out almost immediately with no ongoing issues. I would prefer that you look at the full facts and remove this derogatory barb aimed at ruining a small business’ reputation and especially the comments made towards an individual who has done nothing wrong. Andy Thomas Director
5/5
GoogleThoroughly recommend Hunters Estate Agents, Harborne. They handled the sale of my parents' home, having initially valued the property two years ago, they were true to their word and left my parents to decided if and when they sold. The marketing of the property was superb with excellent photos and they achieved the price we wanted, steering us through the process in a professional manner, kept up good communication throughout and found the perfect buyers. Thank you Jake and your Team.
Hi Julie, Thank you for the lovely review its very kind of you. We sincerely hope your parents have settled well in their new surroundings. Best Wishes
5/5
GoogleGreat experience
Thank you for the review.
5/5
GoogleThank you great job “I was completely impressed with their professionalism and customer service.”
Hi Hero, Thank you for your kind review. We hope you are settling well in your new home! Best Wishes Hunters Harborne
5/5
GoogleVery good communication throughout purchase process from this agent. All staff I dealt with were professional and responsive to queries. Thank you all!
Hi Yasmin, Thank you very much for the lovely review. We hope you have settled well in to your new home! Best Wishes Hunters Harborne
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Hunters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Hunters and its branches won ESTAS awards in two years, most recently 2023.
ESTAS winners in two years, the group and its branches: 2022, 2023.
ESTAS awards by year, 2022 to 20232023 1 Gold ESTAS 2023 winners
2022 1 Silver and 1 Bronze ESTAS 2022 winners
Source: ESTAS winners lists, as published, linked by year.
Hunters and its branches won awards at The British Property Awards in six years, most recently 2025.
British Property Awards winners in six years, the group and its branches: 2018, 2021, 2022, 2023, 2024, 2025.
British Property Awards by year, 2018 to 20252025 2 Gold across two branches The British Property Awards 2025 winners
2024 2 Gold and 1 Silver across two branches The British Property Awards 2024 winners
2023 3 Gold and 1 Bronze across three branches The British Property Awards 2023 winners
2022 1 Gold The British Property Awards 2022 winners
2021 1 Gold The British Property Awards 2021 winners
2018 1 Gold and 1 Bronze across two branches The British Property Awards 2018 winners
Source: The British Property Awards winners lists, as published, linked by year.
Send Hunters a message.
London (223 West End Lane) has the most, with 578 reviews rated 4.7 out of 5, followed by Liverpool with 548.
The 28 Hunters offices, by town:
5 reviews from sellers, rated 4.6 out of 5 on average. For example, Paul wrote: "After having several local estate agents out to discuss putting our property on the market it was a clear and easy decision to go with Hunters. Rebekah was so ..."
5 reviews from landlords, rated 3.6 out of 5 on average. For example, AJ wrote: "James and his team at Hunters have been very quick at finding me a tenant for my property. This is the second time I have used this company and experienced a ..."
Yes. In The Trusted Agent 2026 awards, Liverpool won Gold, Carshalton won Trusted Agent and two more branches won Trusted Agent. At The British Property Awards 2025 its branches won 2 Gold awards. The group and its branches have also won 14 other industry awards since 2018.
