Trusted Agent profile · West Midlands, West Yorkshire, Middlesex and more
Verified
★★★★★
5,343 reviews across 28 offices and 1 platform
Hunters has 28 offices, in London (four offices), Liverpool, Brentford, Carshalton, Sutton Coldfield, Sheffield, Bingley, Blackpool, Hayes, Birmingham (two offices), Solihull, Yeadon, Pudsey, Huddersfield, Beverley, Bexleyheath, Knowle, Welling, Darwen, East Grinstead, Frodsham, Malton, Manchester and Selby (West Midlands, West Yorkshire, Middlesex, Lancashire, Kent, North Yorkshire, Merseyside, Surrey, South Yorkshire, East Yorkshire, West Sussex, Cheshire and Greater Manchester). Together they have 5,343 reviews on 1 platform, rated 4.5 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
After having several local estate agents out to discuss putting our property on the market it was a clear and easy decision to go with Hunters. Rebekah was so ...Read all 5 from sellers
I called up to book a viewing on a property - the person I needed wasn't available apparently and clearly only they can book viewings...., Still waiting on a ...Read the review from buyers
James and his team at Hunters have been very quick at finding me a tenant for my property. This is the second time I have used this company and experienced a ...Read all 5 from landlords
Nothing is too much trouble for the staff, they go the extra mile to help you get the right property for your needs.Read all 2 from tenants
Hunters's 28 offices, most reviewed first. Each has its own page.
Showing 5,318 reviews on Google only. Show every review
5/5
GoogleIrfan was super helpful showing us around a number of apartments in the Stoke Newington area. He moved quickly to arrange a second viewing on the property we liked and paperwork in place within a week. The team at Hunters are all professional but Irfan in particular went above and beyond to ensure communication was clear and there were no surprises - would highly recommend both Irfan and Hunters to anyone looking to move into the area.
5/5
GoogleAlex was fantastic to deal with during the purchase of our flat. He was very responsive, patient and most importantly, was honest and didn't try any aggressive sales tactics like many other agents we've dealt with. It was a pleasure to deal with him.
5/5
GoogleHunters provided the most efficient service in selling our flat. Alex in particular worked very hard, following up, pursuing where necessary, doing extra jobs (like reading the metre for us!), keeping us informed of progress - and all the time with good humour and courtesy. Thank you!
5/5
GoogleAlex Christodoulou has been excellent from the beginning. Patient, knowledgeable, polite and understanding both sides of the bargain, sellers (us) and buyers. Well done Alex and good luck in your pursuit of excellence!
5/5
GoogleAlex was extremely helpful - quick to respond to my (many!) questions, understanding and very friendly, I would recommend him and Hunters to anyone.
5/5
Google"We had a great experience finding our home with Hunters on Church Street." Irfan helped us with every single detail and always give the information that i requested on time.
Dear Debora, We appreciate you for taking the time out and leaving us a 5* review. All the best and we hope you enjoy your home.
1/5
GoogleWouldn’t recommend renting through Hunters. We had several maintenance issues with our flat (including a flooded floor) which were not resolved for several months after many phone calls and emails. We did receive a discount from our rent for this period but it required daily chasing. We had to visit the office 3 times in person to receive our bond back only to find they had paid it to a random bank account. High staff turnover and poor property management.
Dear Saskia, Thank you for your feedback. We cannot authorise any maintenance works without landlord's approval. The landlord was claiming this off the building insurance which caused the delay in the remedial works. Please contact us so that we can look into this for you. Thank you
5/5
GoogleJay was an efficient and helpful agent for our move.
Dear Mark, We thank you for your feedback and 5* review. Hope you have a pleasant stay! All the best
5/5
GoogleHad a great experience with Irfan Tuac at Hunters Stoke Newington. He was very helpful and friendly. Really good experience overall. Would recommend. Thanks!
Dear Duysal, We appreciate your kind words. Hope you have a pleasant stay in your new property and we will pass the message on to Irfan. Thank you
5/5
GoogleAlex has been great during the purchase of my flat. He was honest and helpful when showing me around the flat - not too pushy as some other agents had been, he's been really quick at responding to my questions and following up on queries to the seller, and he recommended a fantastic solicitor. Would highly recommend
5/5
GoogleGood service! Irfan from Hunters was very helpful. He got us the flat that we wanted and wrote back to emails and text messages even during his day off.
Dear Monika, Thank you for your kind words. All the best with your new home. Hunters Team
5/5
GoogleIrfan was really helpful and responsive. We asked him to have a second viewing and he booked it as soon as he could. He gave all the information about the property.
Dear Haydar, Thank you for your lovely comments. We will surely pass the message on to Irfan. All the best.
1/5
GoogleI am a landlord with several properties which were managed by Sha the owner of the Hunters Lettings. He has since November kept all the rents which were paid to Hunters by our tenants and has not paid the money. to me even though we have threatened him with Court Action.We have been chasing him since that time but he avoids my phone calls and emails and there is a huge amount of money outstanding. He also has not returned tenants deposits. Be very careful landlords and tenants he is not to be trusted. Don't fall for his or his staffs promises. There is a reason why staff keep leaving.
4/5
GoogleIf you asked me to write this two weeks ago I wouldn’t of said anything nice but as of recent there’s been a new person to deal with my missing payments and she’s been quick and efficient with solving this matter.
Dear Mr Simpson, Many thanks for taking the time to leave a review. We take great pride in providing an excellent service and like nothing more than hearing from happy customers, and are of course delighted you’re using us again. Best wishes from us all at Hunters Stoke Newington
1/5
GoogleHunters have let themselves into our house twice in the last two days without giving us written notice 24 hours prior, which is a breach of the contract. My naked housemate was stunned when a stranger let himself in with a key. This is a huge violation of privacy. Furthermore, they are impossible to contact, nobody ever seems to know who is dealing with each property, which implies a complete refusal to accept any individual liability. They don’t even have individual email addresses. The number of call back requests I have left is mind boggling, because in four years nobody has EVER returned a message to call me back. I would be delighted to hear from Hunters regarding these issues, but I fear it will yet again be me chasing them.... if you like agencies that clock off at 4pm every evening, charge eye watering fees, and get absolutely nothing done, these are the guys for you.
Dear Jordana, Thank you for leaving a feedback. A 24 Hour notice was given to you on both occasions by our property management department. We did not turn up unannounced at the property. If you haven't received an email from us after going through your inbox, please contact Hunters.managementstokenewington@hunters.com and I will look into this further. Thank you
5/5
GoogleSadeq has been great to deal with and very prompt at communicating with us. Highly recommend.
Dear Jessica, We appreciate you taking time out and leaving a review on your experience with Sadeq. All the best and good luck with your stay!
5/5
GoogleJay Ahmed helped us to find our first dream London rental! He really went above and beyond in organising viewings and helping us with any queries. He was patient with us as we organising our funds and managed our application
Dear James, We appreciate your feedback and will pass the message on to Jay. All the best.
1/5
GoogleHunters have withheld £2,600 deposit, unlawfully from my daughter in law. They have ignored all requests from her and the TDS . They are scum of the earth. Don't rent from them. We will not give up , or shut up until the money is given back.
Dear Tina, Apologise for the inconvenience you are facing. Can you kindly send me an email at Hunters.managementstokenewington@hunters.com so that I can look into this further for you? Thank you
1/5
Googleterrible dishonest agents. We rented from them and then it went down hill, They never followed up any maintenance, never called us back and then when we gave notice they became really horrible and tried to rip us off with our deposit. we got it all back but we had to fight for it hard. Do not with them, there are so may other agents out thee who will have the same property go with someon elese. Do not risk your deposit with them
Dear Sarah, Thank you for your feedback. After extensively going through our system, I couldn't find any record of yourself. Are you sure you have the right branch? Please feel free to email me directly and I'll be more than happy to look into this for you. Many thanks.
5/5
GoogleNatasha has been a great addition to the lettings team. She's responsive and very professional and a pleasure to deal with.
Dear Liz, Thank you for the 5* Review. We appreciate your comments and will pass them on to Natasha. All the best.
5/5
Googlejessica is a great and unique professional who’s helping me with my home issues. I would like to say thank you so much for your great job and giving me all the support I need at the moment! You are great!
Dear Suellen, Thank you for taking the time out and leaving us a review. We will pass the message over to Jessica. All the best
5/5
GoogleJay and sha are very good.
5/5
GoogleWe found Cheryl dela Cruz to be really professional and quick to respond. Thanks Cheryl!
Dear Rajvi, Thank you for taking the time out to leave us a 5* Review. We will pass the message on to Cheryl. All the best and we look forward to working with you again.
1/5
GoogleThey will withhold your deposit for an excruciatingly long period of time (in our case 22 days) after the end of tenancy and will not release the fund unless you expend a significant time and energy chasing them. AND* beware of them charging you check-out fees (in our case we have already arranged for cleaning, but were still charged a £204 fee for inventory check). What is incredibly shady about them is that they will not inform you of the charges before they take them out of the deposit, as any legitimate businesses would do. Instead, you will only find out how much they've charged you once you get your mutilated deposit back.
Dear Andy, Thank you for taking your time and leaving us your feedback. We apologise if you feel you have been misled, However, it is stated on the contract which you signed that you are liable to pay for the checkout cost. Please do get in touch if you wish to discuss this further. Our email address is Stokenewingtonhunters@gmail.com. Many thanks
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Hunters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Hunters and its branches won ESTAS awards in two years, most recently 2023.
ESTAS winners in two years, the group and its branches: 2022, 2023.
ESTAS awards by year, 2022 to 20232023 1 Gold ESTAS 2023 winners
2022 1 Silver and 1 Bronze ESTAS 2022 winners
Source: ESTAS winners lists, as published, linked by year.
Hunters and its branches won awards at The British Property Awards in six years, most recently 2025.
British Property Awards winners in six years, the group and its branches: 2018, 2021, 2022, 2023, 2024, 2025.
British Property Awards by year, 2018 to 20252025 2 Gold across two branches The British Property Awards 2025 winners
2024 2 Gold and 1 Silver across two branches The British Property Awards 2024 winners
2023 3 Gold and 1 Bronze across three branches The British Property Awards 2023 winners
2022 1 Gold The British Property Awards 2022 winners
2021 1 Gold The British Property Awards 2021 winners
2018 1 Gold and 1 Bronze across two branches The British Property Awards 2018 winners
Source: The British Property Awards winners lists, as published, linked by year.
Send Hunters a message.
London (223 West End Lane) has the most, with 578 reviews rated 4.7 out of 5, followed by Liverpool with 548.
The 28 Hunters offices, by town:
5 reviews from sellers, rated 4.6 out of 5 on average. For example, Paul wrote: "After having several local estate agents out to discuss putting our property on the market it was a clear and easy decision to go with Hunters. Rebekah was so ..."
5 reviews from landlords, rated 3.6 out of 5 on average. For example, AJ wrote: "James and his team at Hunters have been very quick at finding me a tenant for my property. This is the second time I have used this company and experienced a ..."
Yes. In The Trusted Agent 2026 awards, Liverpool won Gold, Carshalton won Trusted Agent and two more branches won Trusted Agent. At The British Property Awards 2025 its branches won 2 Gold awards. The group and its branches have also won 14 other industry awards since 2018.
