1/5
The property was sold before we went to see it (there was a sold sign outside the door), we weren’t notified, and no-one turned up to the viewing.

Trusted Agent profile · West Midlands, West Yorkshire, Middlesex and more
Verified
★★★★★
5,343 reviews across 28 offices and 1 platform
Hunters has 28 offices, in London (four offices), Liverpool, Brentford, Carshalton, Sutton Coldfield, Sheffield, Bingley, Blackpool, Hayes, Birmingham (two offices), Solihull, Yeadon, Pudsey, Huddersfield, Beverley, Bexleyheath, Knowle, Welling, Darwen, East Grinstead, Frodsham, Malton, Manchester and Selby (West Midlands, West Yorkshire, Middlesex, Lancashire, Kent, North Yorkshire, Merseyside, Surrey, South Yorkshire, East Yorkshire, West Sussex, Cheshire and Greater Manchester). Together they have 5,343 reviews on 1 platform, rated 4.5 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
After having several local estate agents out to discuss putting our property on the market it was a clear and easy decision to go with Hunters. Rebekah was so ...Read all 5 from sellers
I called up to book a viewing on a property - the person I needed wasn't available apparently and clearly only they can book viewings...., Still waiting on a ...Read the review from buyers
James and his team at Hunters have been very quick at finding me a tenant for my property. This is the second time I have used this company and experienced a ...Read all 5 from landlords
Nothing is too much trouble for the staff, they go the extra mile to help you get the right property for your needs.Read all 2 from tenants
Hunters's 28 offices, most reviewed first. Each has its own page.
Showing 5,318 reviews on Google only. Show every review
1/5
The property was sold before we went to see it (there was a sold sign outside the door), we weren’t notified, and no-one turned up to the viewing.
5/5
Helen was amazing! I would 100% recommend her. Thanks for all your hard work and great advice Helen :)
5/5
Helen Easlea and Lauren Rowsell are worth every penny of the agent's fee and more! They both worked incredibly hard to get our property under offer and then to push through an extremely protracted sale with our tricky buyer. Communication was excellent throughout and both were honest when things weren't straightforward. Highly recommended if you're selling in Abbey Wood. As a side note, we also went with their recommended conveyancing solicitor (Amy Burton at Cook Taylor Woodhouse), who were excellent.
Thank you for you kind comments, it is always reassuring to hear positive feedback indicating we as a team have fulfilled our clients Expectations, We all wish you and your family the very best in the future in your new home.
5/5
Looking to sell a property and reinvest in another for a larger rental return. Cannot fault the information, guidance and assistance I received from Helen (sales) and Nicole (lettings). Their knowledge of the area and possible yields has been invaluable.
5/5
I came to Hunters to sell my property and Helen has treated me in the most wonderful way you could be treated. She has helped me all the way through with my sale and purchase as I struggle with understanding the process. She has gone above and beyond what I would expect of an Estate Agent and I've been very happy with the service and would definitely use Hunters again.
5/5
Finally, an estate agent that is exactly what is says on the tin. So helpful and supportive. Would recommend them to anyone in the area, 100%. Nicole was the agent we dealt with and she was considerate and respectful and helped us through every stage. Thank you Nicole and the team @ Hunters
5/5
I purchased a house through Hunters @ Abbey Wood. I had a seamless purchasing experience with Jackie Hawkins and Kim Wilson - who supported this process with excellent communication throughout. Follow up assistance later provided by Helen Easlea was greatly appreciated - who went the extra mile. I highly recommend and would use their services again.
5/5
I recently approached Hunters for their assistance in renting out a property for me. I've dealt with other estate agents in Abbey Wood before, but none of them have come close to the friendly approach and helpfulness of the staff here. My main contact was Nicole, she was extremely welcoming and professional and nothing was too much trouble. She took control of the whole process and left me with very little to do. The property was up for rent in no time and was taken in a matter of days. Thankyou so much Nicole for all your help, a fantastic team. 5*++++
4/5
Really helpful staff. Thanks for your help buying our property.
Thank for you kind words, I and the team at the Abbey Wood office was more than happy to assist you in your purchase. And we wish you all the best for the future in your new home. Thank you again
5/5
Great service thanks everyone! Jemma especially was extremely helpful.
Thank you for you kind words, we are pleased that you are happy with the service we offered. It is also good to hear about an individual team member going the extra mile.
5/5
We’re in the process of purchasing a property advertised at Hunters Abbey Wood and have had a great experience so far! Helen was fantastic from the onset and accommodated a later than usual viewing. In terms of communication, she has been very responsive throughout and is a genuinely lovely person who has been so helpful thus far.
5/5
Helen, all that makes an estate agent good! If Hunters could bottle her skills every branch would be successful! Helen’s negotiating and then progressing skills have saved my sanity on more than one occasion. I am very pleased with the service that Hunters provide especially Helen who not only secured me the best price but the best buyer for my property.
5/5
Lee at Hunters Abbey Wood did a perfect job selling our house for us and Lauren on the sales Pro team was also excellent. Thanks so much for such a great service. Becky
It has been a pleasure dealing with you, thank you for putting your trust in us. The team was pleased to assist with the sale of your property.
5/5
Fantastic service from Lee, Helen and the team in selling my property in Thamesmead. From going live to Sold STC within two weeks and to completion in ten weeks. The sales progression team were proactive and kept on top of all that was needed for a swift completion. Thank you guys - highly recommended.
We at Hunters really appreciate your comments and are pleased the sale of your property went through in a reasonable time frame. Once again I like to thank you on behalf of the team at Hunters Abbey Wood. Lee
5/5
The team have dealt with two sales for me over the last two years and are now dealing with a third. During all the process (from viewings, negotiating offers and progressing the sale) they have all been superb. I was always kept fully up to date and dealt with in the most friendly and efficient manner.I could not have asked for more. I have had a lot of dealings with estate agents over the last twenty years and can honestly say that this team have been the best .
1/5
Rating only, no written review.
1/5
Rating only, no written review.
Hi Jon, Please can you let me know about which property you are referring to our give me more feedback as to why you have given us a poor review. I'm keen to understand why. David - David.Metcalfe@hunters.com
5/5
Rating only, no written review.
1/5
Poor communication throughout, was led to believe the property was taken off the market (after a congratulations email from the MD on my purchase) and got gazumped. Even on the day I submitted my documentation, I still wasnt told of another offer.
Thank you for your comments Daniel, we welcome all feedback, good or bad. On this occasion we felt it best to clarify a couple of things. When your offer was accepted it was explained that it was accepted subject to receiving proof of funding and solicitors details - in the current climate this is standard procedure for almost all estate agents. It wasn't for another seven days until this documentation was submitted. In this time our office and our offer qualification team made five attempts to contact you with no response. Unfortunately, in this time another buyer submitted a higher offer and submitted proof of funds to us - at this point our client instructed us to accept the higher offer and remove the property from the market. We then tried to call you again to make you aware but were again unable to contact you. Whilst i understand your disappointment we have to follow the correct procedures and we had made every effort to get the necessary documentation from you so we could remove the property from the market. Since this, we have even gone to the lengths of dropping leaflets through letter boxes of comparable houses on the same street to try and find you a house - we will be in touch should we get a response from this. In the meantime, good luck with your property search and thank you again for your comments.
5/5
Fantastic customer service! Very impressed with Hunters and I would highly recommend!!!
5/5
Hunters were fantastic in finding me my home, they had great customer service and we're happy to help with anything I needed. I would recommend to anyone moving or selling you won't find anywhere better.
5/5
David Metcalfe sold my house quickly and offered essential advice during the sales process. He's down to earth, honest and professional. I highly recommend him and his team.
5/5
Excellent friendly and professional customer service, dedicated to helping sell our house to which we are very appreciative and grateful to Hunters for fulfilling our wishes and requirements. Would recommend Hunters to anybody looking to sell, they have ideas on marketing which are different from many other agents.
5/5
We were selling our home and that of my In Laws. After getting the usual three valuations we plumped for Hunters, asking them to sell both houses mainly because of their business model. As a franchise their Franchisee has a vested interest in negotiating a successful sale, not least because its his/her business and living. David Metcalfe was very positive that he could sell both properties without delay. That he did, selling our house within two days and my In Laws within a week. Both sales were to prove protracted and difficult for various reasons but David and his team were pro-active in their negotiations with others in the two chains, ensuring we were kept informed and acting in liaison with our solicitor to ensure exchange and completion. They are a breath of fresh air in a business which at times does not enjoy a good press. I am happy to recommend them.
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The Trusted Agent 2026 results for Hunters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Hunters and its branches won ESTAS awards in two years, most recently 2023.
ESTAS winners in two years, the group and its branches: 2022, 2023.
2023 1 Gold ESTAS 2023 winners
2022 1 Silver and 1 Bronze ESTAS 2022 winners
Source: ESTAS winners lists, as published, linked by year.

Hunters and its branches won awards at The British Property Awards in six years, most recently 2025.
British Property Awards winners in six years, the group and its branches: 2018, 2021, 2022, 2023, 2024, 2025.
British Property Awards by year, 2018 to 20252025 2 Gold across two branches The British Property Awards 2025 winners
2024 2 Gold and 1 Silver across two branches The British Property Awards 2024 winners
2023 3 Gold and 1 Bronze across three branches The British Property Awards 2023 winners
2022 1 Gold The British Property Awards 2022 winners
2021 1 Gold The British Property Awards 2021 winners
2018 1 Gold and 1 Bronze across two branches The British Property Awards 2018 winners
Source: The British Property Awards winners lists, as published, linked by year.
Send Hunters a message.
London (223 West End Lane) has the most, with 578 reviews rated 4.7 out of 5, followed by Liverpool with 548.
The 28 Hunters offices, by town:
5 reviews from sellers, rated 4.6 out of 5 on average. For example, Paul wrote: "After having several local estate agents out to discuss putting our property on the market it was a clear and easy decision to go with Hunters. Rebekah was so ..."
5 reviews from landlords, rated 3.6 out of 5 on average. For example, AJ wrote: "James and his team at Hunters have been very quick at finding me a tenant for my property. This is the second time I have used this company and experienced a ..."
Yes. In The Trusted Agent 2026 awards, Liverpool won Gold, Carshalton won Trusted Agent and two more branches won Trusted Agent. At The British Property Awards 2025 its branches won 2 Gold awards. The group and its branches have also won 14 other industry awards since 2018.