2/5
You get passed to someone different every time you contact them and they don't seem to communicate amongst themselves

Trusted Agent profile · West Midlands, West Yorkshire, Middlesex and more
Verified
★★★★★
5,343 reviews across 28 offices and 1 platform
Hunters has 28 offices, in London (four offices), Liverpool, Brentford, Carshalton, Sutton Coldfield, Sheffield, Bingley, Blackpool, Hayes, Birmingham (two offices), Solihull, Yeadon, Pudsey, Huddersfield, Beverley, Bexleyheath, Knowle, Welling, Darwen, East Grinstead, Frodsham, Malton, Manchester and Selby (West Midlands, West Yorkshire, Middlesex, Lancashire, Kent, North Yorkshire, Merseyside, Surrey, South Yorkshire, East Yorkshire, West Sussex, Cheshire and Greater Manchester). Together they have 5,343 reviews on 1 platform, rated 4.5 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
After having several local estate agents out to discuss putting our property on the market it was a clear and easy decision to go with Hunters. Rebekah was so ...Read all 5 from sellers
I called up to book a viewing on a property - the person I needed wasn't available apparently and clearly only they can book viewings...., Still waiting on a ...Read the review from buyers
James and his team at Hunters have been very quick at finding me a tenant for my property. This is the second time I have used this company and experienced a ...Read all 5 from landlords
Nothing is too much trouble for the staff, they go the extra mile to help you get the right property for your needs.Read all 2 from tenants
Hunters's 28 offices, most reviewed first. Each has its own page.
Showing 5,318 reviews on Google only. Show every review
2/5
You get passed to someone different every time you contact them and they don't seem to communicate amongst themselves
1/5
Customer service is diabolical, always passed around and the book is passed to whoever isn't apparently in the office at that time, they never call or email you back. would never use again, not even for my dream home. Also a lady called Jo Egan has left a 5 star review for these, she works for the company. Pathetic!
1/5
Cost us a house we loved owing to their inefficiency and lack of professionalism. AVOID!
5/5
Very professional staff very pleased
5/5
Friendly staff who are always helpful and professional. I would not hesitate to rent a house from this letting agency again.
4/5
Very happy with their service, everything was well explained, step by step, members always willing to help and communicate with client in the most convenient for them way, all formalities taken care off, communication between branches could be improved, other than that, no disadvantages.
5/5
Top Class service and friendly staff to help you find the perfect house for you!
5/5
Extremely friendly and very helpful. Can’t wait to get in my new home in time for Christmas!
5/5
Really good service from everyone,smooth process with moving in. Would definitely let through them again.
4/5
Good and appropriate communication, even if different people are involved. Actions are taken in a timely manner and followed up. Any queries I have are handled appropriately. Handover between tenants is always good and check ups on the property give me confidence they are monitoring things.
5/5
I have been using Hunters for some time now and have always had fantastic service, they offer quick professional and expert advice and this is supported by some wonderful staff in their local branches. The tenants they find have always been well recommended and their property management scheme takes away all the hassle of letting my property. Would highly recommend Hunters, after using some other agents in the local area over the years they are easily the best agents i have come across and i feel i get a personal service each time i speak with them. Keep up the good work Hunters. Thank you
5/5
Very happy with my new flat I rented with the help of Hunters Knowle! The process was quick and sped up as much as possible from Cathy and Bianca. Communication with the whole team has been great, which made it possible to go from 1st viewing to moving in in less than 10 days. They have provided me with all information and assistance needed. Very professional attitude, would definitely recommend using them!
5/5
Rating only, no written review.
5/5
Rating only, no written review.
5/5
I Cannot praise Hunters Beverley high enough i have had the pleasure of selling two properties with them now and the levels of service and communication has been outstanding, and more importantly they sell quick!!
5/5
Cannot recommend Hunters of Beverley enough !!!!! Customer service has been amazing, quick sale with regular updates. Super friendly staff ! Thank you !xx
5/5
The best estate agents in this area, such professionalism and will go out of their way to do everything to make your house sale as smooth and as quick as possible.
5/5
Every interaction with every member of staff was efficient, friendly and effective. We couldn't have asked for a better service.
5/5
Couldn't fault my experience with Hunters. One of the quickest completions on record made as easy as possible!
5/5
Having not sold before,bit green as to procedures.Staff excellent in keeping me informed of progress etc.Highly recommended.
5/5
An excellent service from start to finish, wouldn't hesitate to recommend them. Very friendly, efficient and helpful staff who made it an easy process.
5/5
An excellent service from start to finish, could!d not have been more helpful, would highly recommend them.
5/5
Very good friendly service. All queries answered promptly. They made moving home a very easy experience.
5/5
Absolutely brilliant in all aspects. Had my property on sale for nearly 4 years..took the long needed steps to try another agent and proceeded with hunters Beverley in Nov 2015, what a difference! My property was sold in Jan 2016, only regret wish I'd of been in contact sooner!!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Hunters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Hunters and its branches won ESTAS awards in two years, most recently 2023.
ESTAS winners in two years, the group and its branches: 2022, 2023.
2023 1 Gold ESTAS 2023 winners
2022 1 Silver and 1 Bronze ESTAS 2022 winners
Source: ESTAS winners lists, as published, linked by year.

Hunters and its branches won awards at The British Property Awards in six years, most recently 2025.
British Property Awards winners in six years, the group and its branches: 2018, 2021, 2022, 2023, 2024, 2025.
British Property Awards by year, 2018 to 20252025 2 Gold across two branches The British Property Awards 2025 winners
2024 2 Gold and 1 Silver across two branches The British Property Awards 2024 winners
2023 3 Gold and 1 Bronze across three branches The British Property Awards 2023 winners
2022 1 Gold The British Property Awards 2022 winners
2021 1 Gold The British Property Awards 2021 winners
2018 1 Gold and 1 Bronze across two branches The British Property Awards 2018 winners
Source: The British Property Awards winners lists, as published, linked by year.
Send Hunters a message.
London (223 West End Lane) has the most, with 578 reviews rated 4.7 out of 5, followed by Liverpool with 548.
The 28 Hunters offices, by town:
5 reviews from sellers, rated 4.6 out of 5 on average. For example, Paul wrote: "After having several local estate agents out to discuss putting our property on the market it was a clear and easy decision to go with Hunters. Rebekah was so ..."
5 reviews from landlords, rated 3.6 out of 5 on average. For example, AJ wrote: "James and his team at Hunters have been very quick at finding me a tenant for my property. This is the second time I have used this company and experienced a ..."
Yes. In The Trusted Agent 2026 awards, Liverpool won Gold, Carshalton won Trusted Agent and two more branches won Trusted Agent. At The British Property Awards 2025 its branches won 2 Gold awards. The group and its branches have also won 14 other industry awards since 2018.