5/5
I had a great experience with Hunters West Hampstead, Diriye was very friendly and helpful. He took the time to find out what was really important for my property search. He was very knowledgeable on our viewings.

Trusted Agent profile · West Midlands, West Yorkshire, Middlesex and more
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★★★★★
5,343 reviews across 28 offices and 1 platform
Hunters has 28 offices, in London (four offices), Liverpool, Brentford, Carshalton, Sutton Coldfield, Sheffield, Bingley, Blackpool, Hayes, Birmingham (two offices), Solihull, Yeadon, Pudsey, Huddersfield, Beverley, Bexleyheath, Knowle, Welling, Darwen, East Grinstead, Frodsham, Malton, Manchester and Selby (West Midlands, West Yorkshire, Middlesex, Lancashire, Kent, North Yorkshire, Merseyside, Surrey, South Yorkshire, East Yorkshire, West Sussex, Cheshire and Greater Manchester). Together they have 5,343 reviews on 1 platform, rated 4.5 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
After having several local estate agents out to discuss putting our property on the market it was a clear and easy decision to go with Hunters. Rebekah was so ...Read all 5 from sellers
I called up to book a viewing on a property - the person I needed wasn't available apparently and clearly only they can book viewings...., Still waiting on a ...Read the review from buyers
James and his team at Hunters have been very quick at finding me a tenant for my property. This is the second time I have used this company and experienced a ...Read all 5 from landlords
Nothing is too much trouble for the staff, they go the extra mile to help you get the right property for your needs.Read all 2 from tenants
Hunters's 28 offices, most reviewed first. Each has its own page.
Showing 5,318 reviews on Google only. Show every review
5/5
I had a great experience with Hunters West Hampstead, Diriye was very friendly and helpful. He took the time to find out what was really important for my property search. He was very knowledgeable on our viewings.
5/5
We were very happy with the service at Hunters. The whole process was stress free. I have worked with many estate agents already and Hunters was definitely the most professional.
5/5
Great team and fantastic service there, was using on multiple occasions and would strongly recommend.
5/5
Alex was great to deal with! His clear communication made the whole process quick and straight forward - would recommend.
5/5
Alex at Hunters helped us find new home. He was very helpful and informative during sale process and did his absolute best to make sure everyone was well informed and doing what they needed to. Will definitely use them again. Thanks Alex for the great work!
5/5
Very professional and helpful team. We felt we were in good hands throughout the sale of our house, and received good guidance throughout.
1/5
I Had Hunters manage my property for me and they did a terrible job. My rent was never paid to me on time and I was always chasing them. I am currently owed several months rent and I am really upset about this. I did some research into this branch and they have been taken to court by their suppliers over non payment and they had to make their Mare st branch close down because of this. Do not give then your property to rent unless you want a lot of hassles THEY HAVE JUST FILED FOR INSOLVENCY AND WILL BE GOING BANKRUPT. LOOK AT NEGSA LETTINGS WHICH RUNS THE LETTING SIDE
Thank you for your review. Another 1* review was left at the same time, both accounts have only left 1 review each and both of them surprisingly reviewing Hunters Estate Agents. This is not a genuine review and we will be reporting it and flagging this as inappropriate.
5/5
I have met one of the agents Cemal, who was very kind, generous, and helpful while I was signing the contract with the flat. When I had the issue with the entrance key and I got locked inside, Cemal came right a way to help me to open the door. I really appriciated him as I was a little panic at that time. In the last 2 years we had issues with the flat and there were delay in getting service, which some agents weren’t as efficient as we have hoped to be. However, as soon as Chelsea was in charge, it has been amazing towards the end of our tenancy. She was very responsible, quick in replying to our e-mails, and giving us the service that we needed. Thank you.
1/5
Review in one word? Avoid. This is the worst letting agency I've used, since I started renting 12 years ago. The communication and feedback is poor, they seem to do the bare minimum and leave it at that. My boiler was broken and was left off for 10 weeks, the landlords say that Hunters didn't tell them about this. Hunters say they're just the middle man.
Thank you Matt for your feedback. However there was a delay as the property is grade 2 listed. As a result the landlord was legally required to obtain specialist conservation approval to change the boiler. This took over 5 weeks with all parties aware of the delay including yourself and the Liverpool City Council. Hunters remained in contact with yourself throughout the process. Whilst we appreciate that the situation was not ideal, both Hunters and the landlord did everything that we could to resolve the issue as soon as possible.
5/5
Leah from Hunters Liverpool was excellent. Great service. Thank you for all your help.
Thank you Karen for your 5 star review. Leah will be delighted as I am to hear how happy you are with the service you have received from Hunters
5/5
Julie and the team at Hunters were amazing during our house move and we would not hesitate to recommend them in the future. Thank you very much for all of your help.
5/5
What a fantastic team that is so helpful and they go above and beyond, very professional and keen to help, always got back to us and gave you honest advice, and helped you through our move step by step. We was looking for a property for a while but out of all the companies Hunters far the best. Kiran thanks your the best
Thank you Justin and we look forward to being your agent of choice for all of your property requirements.
1/5
I've had my property with the on the market for 6 months and nothing happened. I had to chase them to see if there was any interest or any feedback. I then asked them to advertise it to let and I was lied to that there were viewings when I know for a fact that no one was at the property at the time of supposed viewings. Total waste of time, bad service and lazy agents. I regret using them.
Sorry that you feel that the service you received was not to your Expectations, We strive to provide an honest and transparent approach to all our clients. If you can we would welcome a conversation to establish your personal situation.
5/5
Excellent service! Wasn't too sure about the whole process at first, but Hannah got back to all my questions really quickly and made it really easy.
Thank you for your review Paul. It's great to hear Hannah has helped guide you through the Lettings process. Your Hunters Lettings Team.
5/5
A familiar tale for Hunters it seems ! - after a sadly disastrous attempt by their competition to sell my Fathers house I am delighted to say that Andy and Jake took the helm and delivered an excellent service. The close contact, feedback, professionalism, and advice, along with their list of useful contacts made my distant sale (I live 200 miles away) as straightforward and speedy as it could possibly have been. Thanks a million guys !!
Hi Paul, Thanks for the kind review we really appreciate it, and we are very pleased to get everything completed before Christmas for you! Best Wishes
4/5
Rating only, no written review.
1/5
TERRIBLE, AVOID AT ALL COSTS We've just finished renting a property via Hunters for the past year. While the initial flat finding process was smooth, once we'd agreed on a flat the service broke down from there. Poor communication, disorganised with keys, we got given the master set accidentally and then the wrong set, one evening I got locked in by some builders from another flat who had been given keys they should not have. Our flat had damp, a sewer smell, crumbling windowsills/sideboards, fault front door lock, and only one shared Water meter for both flats. We escalated these issues as they arose and each time via email or telephone it required repeated chasing to get any reply. Often I would receive no reply to my email or people did not know what the issues were. They were as useless as the landlord in replying. After we'd left we didn't hear from anyone for 2 weeks and I had to chase our deposit return and leaving processes. They didn't seem to have a clue what was going on, are disorganised, disjointed, and frankly shouldn't be paid to run such a poor property management service of properties with major issues such as damp and open sewer pipes. I'm in contact with the tenants of the other flats and they have all had the same experience. DO NOT USE HUNTERS IN STOKE NEWINGTON Oh, and not a single repair we ever raised every got resolved. That flat remains damp, with a faulty front door lock, and an open sewer pipe. 12 months of paying rent and Hunters being paid property management for what?
5/5
Special thanks to both Emily and Alex. Both of them were extremely friendly, helpful and were really honest with me throughout the process. Estate agents get a bad reputation, however I found them both to be really respectful in what is a stressful time for individuals and they appeared to actually care too which is nice.
Thank you Jessie
5/5
Hunters Bingley where very professional from start to finish also kept in touch to keep me up to date on the progress of the sale of my house. Very smooth and hassle free transaction. Thank you Hunters and especially David for his hard work, would highly recommend.
5/5
Thank you Hunters Beverley for exceptional customer service and advice during the sale of my property. After a disappointing experience with another agent I enlisted Hunters who sold my property within days and have always been on the end of the phone to help chase things up and give advice when things have been a bit challenging. I always felt in safe hands with Hunters and would highly recommend, thanks again to Leanne and the team!
5/5
After two disastrous attempts of selling the house with two local estate agents, Hunters stepped in and secured a sale, overseeing it throughout the sale process from start to finish, taking the pressure off and saved the day. Andy and Jake are thoroughly professional in their approach and kept us informed at all stages through to completion, liaising with solicitors on our behalf. Unlike our experience of other unprofessional estate agents who lost interest as soon as they secured a sale and left us frustratingly in the dark, Hunters in Harborne have the personal touch and have a proven track record with my family and I, having sold 4 houses for us in the past 5 years effortlessly. We can highly recommend them.
Hi Yvonne, Thanks for the lovely review and it was a pleasure to get the property sale resolved for you. If you need anything in the future be sure to let us know. Best Wishes
2/5
Rating only, no written review.
5/5
We recently completed our Purchase through Hunters in Solihull. I must say that all the staff is very professional and competent.. We were so pleased with the service that we chose to Sell another property through them and all went well again.. Ellie used to respond promptly and went extra mile to get things done! I would recommend them anyday..
1/5
Avoid at all cost terrible!!!! It's better to find something your self then by Hunters
Thank you for your review. It is very unfortunate you have decided to leave this negative comment about our company, following an attempt by yourself to rent a property via our agency in May 2019. Unfortunately (as it was explained to you at the time), the landlord decided to let his property to another tenant with another estate agent. It is the landlords prerogative to make his own decisions on which tenant he choses to accept for his property. I would agree with you over your dissatisfaction with the fact the landlord changed his mind at the last minute as it caused a lot of inconvenience to yourself and Hunters (Sofia). Sofia who dealt with your file, did her very best to help you and you understood at the time, Hunters were not to blame for the landlord withdrawing from the tenancy. We are extremely sorry you never got the property you wanted to rent, we hope you found another suitable accommodation and are now settled in your new home. We wish you all the best for your future, kind regards, Hunters Estate Agents
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Hunters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Hunters and its branches won ESTAS awards in two years, most recently 2023.
ESTAS winners in two years, the group and its branches: 2022, 2023.
2023 1 Gold ESTAS 2023 winners
2022 1 Silver and 1 Bronze ESTAS 2022 winners
Source: ESTAS winners lists, as published, linked by year.

Hunters and its branches won awards at The British Property Awards in six years, most recently 2025.
British Property Awards winners in six years, the group and its branches: 2018, 2021, 2022, 2023, 2024, 2025.
British Property Awards by year, 2018 to 20252025 2 Gold across two branches The British Property Awards 2025 winners
2024 2 Gold and 1 Silver across two branches The British Property Awards 2024 winners
2023 3 Gold and 1 Bronze across three branches The British Property Awards 2023 winners
2022 1 Gold The British Property Awards 2022 winners
2021 1 Gold The British Property Awards 2021 winners
2018 1 Gold and 1 Bronze across two branches The British Property Awards 2018 winners
Source: The British Property Awards winners lists, as published, linked by year.
Send Hunters a message.
London (223 West End Lane) has the most, with 578 reviews rated 4.7 out of 5, followed by Liverpool with 548.
The 28 Hunters offices, by town:
5 reviews from sellers, rated 4.6 out of 5 on average. For example, Paul wrote: "After having several local estate agents out to discuss putting our property on the market it was a clear and easy decision to go with Hunters. Rebekah was so ..."
5 reviews from landlords, rated 3.6 out of 5 on average. For example, AJ wrote: "James and his team at Hunters have been very quick at finding me a tenant for my property. This is the second time I have used this company and experienced a ..."
Yes. In The Trusted Agent 2026 awards, Liverpool won Gold, Carshalton won Trusted Agent and two more branches won Trusted Agent. At The British Property Awards 2025 its branches won 2 Gold awards. The group and its branches have also won 14 other industry awards since 2018.