5/5
Really positive experience with an off-market purchase. The process was handled efficiently and made to feel simple and stress-free throughout. Would happily recommend.

Trusted Agent profile · West Midlands, West Yorkshire, Middlesex and more
Verified
★★★★★
5,318 reviews across 28 offices and 2 platforms
Hunters has 28 offices, in London (four offices), Liverpool, Brentford, Carshalton, Sutton Coldfield, Sheffield, Bingley, Blackpool, Hayes, Birmingham (two offices), Solihull, Yeadon, Pudsey, Huddersfield, Beverley, Bexleyheath, Knowle, Welling, Darwen, East Grinstead, Frodsham, Malton, Manchester and Selby (West Midlands, West Yorkshire, Middlesex, Lancashire, Kent, North Yorkshire, Merseyside, Surrey, South Yorkshire, East Yorkshire, West Sussex, Cheshire and Greater Manchester). Together they have 5,318 reviews on two platforms, rated 4.5 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
After having several local estate agents out to discuss putting our property on the market it was a clear and easy decision to go with Hunters. Rebekah was so ...Read all 5 from sellers
I called up to book a viewing on a property - the person I needed wasn't available apparently and clearly only they can book viewings...., Still waiting on a ...Read the review from buyers
James and his team at Hunters have been very quick at finding me a tenant for my property. This is the second time I have used this company and experienced a ...Read all 5 from landlords
Nothing is too much trouble for the staff, they go the extra mile to help you get the right property for your needs.Read all 2 from tenants
Hunters's 28 offices, most reviewed first. Each has its own page.
Showing 5,293 reviews on Google only. Show every review
5/5
Really positive experience with an off-market purchase. The process was handled efficiently and made to feel simple and stress-free throughout. Would happily recommend.
4/5
Not been there
5/5
Katie and Wendy were so helpful in our recent letting. Both very professional and excellent communication from arranging the viewings to post-move.
Hi Lyndsey - Thank you so much for taking the time to write this 5* Google review for our Burnham lettings team especially Katie and Wendy. We are delighted to hear that they were both very professional and that you had excellent communication with them all the way through. We will pass your comments on to the team and to our senior management team. Best wishes to you from all at The Frost Partnership Estate Agents
5/5
Rating only, no written review.
5/5
Rating only, no written review.
5/5
Perfect from start to finish, Arun made the whole process easy. Thank you
Thank you for your lovely review, we really appreciate your feedback. We’re delighted to hear that Arun made the whole process easy for you from start to finish. Providing a smooth and supportive experience is exactly what we aim for, so it’s fantastic to know this was your experience. We’ll be sure to pass your kind words on to Arun. Thank you again for choosing Hunters, and we wish you all the best moving forward.
5/5
Paula was great in explaining the details about the property and very helpful.
Thank you, Arun! I am pleased to hear you were happy with my service. Paula 😊 …
5/5
Big thanks to Matteo and Saphire at Hunters Stoke Newington for an outstanding experience. From start to finish, they were honest, efficient, knowledgeable, and truly kind. Buying my first home was a significant milestone, and they were available around the clock to provide support and guidance. Thank you both so much!
5/5
We bought our new house through Hunters and it was a great experience especially Darren was very helpful and cooperative. 5 Stars
5/5
After months of unsuccessfully trying to sell our home with another Estate Agent, we moved to Hunters. Our only regret was not having Hunters market our home from the first day we put it up for sale. From the first meeting, to discussing how to market our home, to arranging viewings, managing sales negotiations, arranging a Solicitor for the final leg of the process, to handing over our keys on moving day, we could not fault their professionalism. Tommy, Demi, and the team were always on hand to offer advice, support and encouragement throughout the sales process. The team continued to arrange regular viewings, until we had a successful sale agreed. They all demonstrated continued dedication and enthusiasm throughout. Communication couldn't have been better. We were kept updated at every step, always being offered advice and encouragement when needed. Always a cheerful voice at the end of the phone. Once we had a buyer secured, we were then put in the very safe hands of Darren Bailey. Darren has been in the Estate Agency Business for over 20 years. His experience is demonstrated by his outstanding management of the final steps of the process after we had accepted the offer on our home. Darren led us through every stage to completion with professionalism, honesty and well informed advice. We were constantly updated on our position in the process at every stage. Darren recommended a Solicitor. The decision to use that Solicitor turned out to be a blessing. She led us through all the legal processes without any stress or anxiety. Her communications were frequent, at every stage. We didn't have to chase, or wait for answers, she was always one step ahead. Guiding us through a process which would have been overwhelmingly stressful, if we had not had the benefit of her professionalism and experience. Selling our home, which had been in our family for over 90 years took us on a very emotional journey. We didn't have a good experience with our first Agents. That all changed dramatically once we were in Hunters capable hands. We can't praise Tommy, Darren and the rest of the professionals involved enough, for their in depth market knowledge, and accurate advice. For being continually proactive, communicative, keeping us fully informed. For having an honest approach, and showing genuine care. After our positive experience securing Hunters to market, and sell our home for us, we would highly recommend them. Not only because they were successful in selling our home, but, as importantly, because of their honest, caring, approach throughout the process. They certainly deliver all they say they will!
5/5
We had a great experience buying our home through hunter estate agency, and we can’t recommend them highly enough. From the very beginning, Darren was there for us every step of the way. He was incredibly patient, always helpful, and took the time to explain the process clearly, no matter how many questions we had. Buying a house can be stressful, but even when we had concerns Darren made it feel smooth and manageable with his reassurance, and genuine care. We always felt supported and never rushed. Thank you to Darren, Demi and the whole team for making our house purchase such a positive experience. Thank you so so much Navneet kaur
5/5
I had a great experience with Hunters Estate Agents during my recent purchase. The team was incredibly supportive and helpful throughout the entire process. A special mention to Sami and Helen, who were always available to assist with any enquiries I had. Their responsiveness, professionalism, and willingness to go the extra mile made everything much smoother and less stressful. I really appreciate all their help and would highly recommend Hunters to anyone looking to buy or sell a property.
Hi Bibek, Thank you so much for your kind review. I’m delighted to hear that you had such a positive experience with us during your purchase. It’s especially great to know that you felt supported throughout the process and that everything felt smoother and less stressful as a result. Your kind words about Sami are very much appreciated, I’ll be sure to pass them on, and I know she’ll be pleased to hear your feedback. Thank you again for your recommendation and for trusting us to assist with your purchase. Wishing you all the very best in your new home. Warm regards, Helen
1/5
My experience at Harrier Mews, West Thamesmead SE28 highlighted a concern with the accuracy of the listing. After progressing with the purchase, I discovered that the advert did not disclose key material information (a restrictive covenant and a contaminated‑land risk). These details are important for any buyer and should be included from the start under the Consumer Protection from Unfair Trading Regulations. The purchase ultimately fell through because this information only came to light later in the process. The agent is now fully aware of these issues and must update the listing accordingly so future buyers can make informed decisions. I’ve raised this with the property portals so the listing can be corrected. Update: For clarity, as of today 18th April 2026 the property has been re‑listed but still does not include the restrictive covenant or the contaminated‑land risk. Both issues are classed as material information and must be plainly disclosed in the main description of the advert under the Consumer Protection from Unfair Trading Regulations.
Thank you for your comments regarding the property at Harrier Mews, West Thamesmead SE28. We appreciate the concerns you have raised and would like to clarify the position. All material information available to us at the point of marketing was included within the listing. As agents, we rely on information provided by the seller and/or their legal representatives, together with documentation received during the conveyancing process. At the time of marketing, we had not been made aware of the restrictive covenant or contamination-related matters, nor were these evident from the information available to us. In line with our obligations under the Consumer Protection from Unfair Trading Regulations 2008 and current guidance, we take reasonable steps to ensure listings are accurate and updated when further information is received. Once these matters were brought to our attention and supporting documentation was provided, the listing was updated promptly. We are sorry that you and the seller were unable to come to an agreement on the renegotiated price. We wish you all the best in finding a suitable property going forward.
5/5
Just completed the sale of my Sheffield apartment. From point of engagement through to the final day Hunters have been excellent. Great communication, amicable staff and competitive pricing. A special vote of thanks to Joanne and Ella. A++
Hi Kevin, thank you for the 5* review. Joanne and Ella are delighted to hear that you are pleased with the service provider, and will always be happy to help if you need any assistance in the future.
5/5
The Hunters Yeadon team are an absolute pleasure - great customer service! Exactly what you need. Special shout out to Becca and Emma - who I’ve had the most contact with and have been very kind and helpful …
Thank you very much for your five star review!
5/5
Great experience renting through this estate agent. Helpful, responsive, and made the whole process quick and easy. Highly recommended 5 stars!
Thank you for your wonderful review. We’re delighted to hear you had a great experience renting through Hunters Brentford and that the team was able to make the process quick, easy, and stress-free for you. We truly appreciate your recommendation and your 5-star support., The Hunters Brentford Team
5/5
I had a very positive experience renting through this estate agent. Jed and Callum were extremely helpful, professional, and always quick to respond to any questions or concerns. The whole process from viewing to moving in was smooth and well managed. They provided clear information at every stage and made sure everything was handled efficiently, which made the experience much less stressful. I really appreciated their support and communication throughout. I would highly recommend them to anyone looking to rent a property. A well-deserved 5-star service!
Thank you so much for your fantastic review and for taking the time to share your experience. We’re delighted to hear that Jed and Callum were able to make your renting journey smooth, well-managed, and stress-free from start to finish. Providing clear communication, professional service, and ongoing support throughout the process is something we always strive for, so it’s wonderful to know this came across in your experience. Your recommendation means a great deal to the team, and we truly appreciate your kind words and 5-star support., The Hunters Brentford Team
5/5
The process of applying to rent a flat was extremely friendly and very professional handled by Arun who was always great on keeping up with communication and the overall process did not take too long at all. Very happy so far:)
Thank you for your lovely review, we really appreciate your feedback. We’re so pleased to hear that you found the application process friendly, professional and efficient. Arun will be delighted to know his communication and support made a positive difference and helped everything progress smoothly. It’s great to hear you’re very happy so far and we’re always here if you need anything along the way. Thank you again for choosing Hunters, and we hope you continue to enjoy your new home.
5/5
Just got my new home key yesterday and i cannot be more happier than that. Thank you to all the member who were associated with me all these months to fulfill my dream. …
5/5
Amie and the team at Hunters have been amazing throughout what has been a long and stressful moving process. From start to finish, Amie was reassuring, calm and professional, always taking the time to keep us updated and help ease our worries. Her support meant so much during such a stressful time, and we truly cannot thank her enough. We’re so grateful for all of the hard work, patience and kindness shown to us throughout our move.
Thank you so much for your lovely review, it really means a lot to us. We understand how stressful a long moving process can be, so we’re delighted to hear that Amie was able to provide reassurance and support throughout. Amie will be absolutely thrilled to read your kind words. Wishing you all the very best in your new home, and if we can assist with anything in the future, please don’t hesitate to get in touch.
5/5
I had an exceptional experience working with Julie Decraene from the bingley/Shipley branch throughout my house purchase. From start to finish before passing onto the next agent for the further process of buying my house, her service was nothing short of outstanding. She made what can often be a stressful and complicated process feel smooth, straightforward, and incredibly efficient. Julie was always professional, approachable, and highly responsive. Any questions or concerns I had were addressed promptly and clearly, which gave me a great deal of confidence and peace of mind. Her knowledge and expertise were evident at every stage, and she guided me through the process with ease, ensuring everything moved forward quickly without any unnecessary delays. What truly stood out was how seamless she made the entire experience. The process of buying a house can be overwhelming, but Julie handled everything with such organisation and attention to detail that it felt effortless on my part. Her dedication and commitment to providing excellent service really shone through. I am genuinely grateful for her support and would highly recommend Julie Decraene to anyone looking for a reliable, efficient, and professional service. She has made a significant milestone in my life an incredibly positive and stress-free experience.
Thank you so much for your incredible review, we really appreciate you taking the time to share your experience. We’re absolutely delighted to hear how positive your purchase journey was, and that Julie was able to support you so effectively from the very beginning. Buying a home can often feel complex and overwhelming, so it’s fantastic to know she was able to make the process feel smooth, straightforward and well managed throughout. Julie was thrilled to read your kind comments. Her professionalism, communication and attention to detail are exactly what we strive for as a team, and it’s great to see this reflected in your experience. Thank you again for your recommendation, it truly means a lot to us. We’re so pleased we could be part of such an important milestone, and we wish you every happiness in your new home. If we can help with anything in the future, please don’t hesitate to get in touch.
5/5
Had viewing a today with ceejay from hunters very polite and professional person
Thanks, Talha, I’m looking forward to working with you through this exciting new chapter! Ceejay 🙂
5/5
Excellent service by all staff, we were kept informed from start to finish. Very competitive fee’s. If your thinking of selling buying or renting your home you won’t be disappointed.
Ah, Kevin - thank you so much! It has been a pleasure from start to finish! Wishing you every happiness in your new home. All the very best, Fleur & the team
5/5
Ceejay was very polite and nice, answered all my questions
Thanks, Jaycee, I really appreciate your feedback, and I’m so pleased you had a good experience. Ceejay 🙂
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Hunters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Hunters and its branches won ESTAS awards in two years, most recently 2023.
ESTAS winners in two years, the group and its branches: 2022, 2023.
2023 1 Gold ESTAS 2023 winners
2022 1 Silver and 1 Bronze ESTAS 2022 winners
Source: ESTAS winners lists, as published, linked by year.

Hunters and its branches won awards at The British Property Awards in six years, most recently 2025.
British Property Awards winners in six years, the group and its branches: 2018, 2021, 2022, 2023, 2024, 2025.
British Property Awards by year, 2018 to 20252025 2 Gold across two branches The British Property Awards 2025 winners
2024 2 Gold and 1 Silver across two branches The British Property Awards 2024 winners
2023 3 Gold and 1 Bronze across three branches The British Property Awards 2023 winners
2022 1 Gold The British Property Awards 2022 winners
2021 1 Gold The British Property Awards 2021 winners
2018 1 Gold and 1 Bronze across two branches The British Property Awards 2018 winners
Source: The British Property Awards winners lists, as published, linked by year.
Send Hunters a message.
London (223 West End Lane) has the most, with 572 reviews rated 4.7 out of 5, followed by Liverpool with 548.
The 28 Hunters offices, by town:
5 reviews from sellers, rated 4.6 out of 5 on average. For example, Paul wrote: "After having several local estate agents out to discuss putting our property on the market it was a clear and easy decision to go with Hunters. Rebekah was so ..."
5 reviews from landlords, rated 3.6 out of 5 on average. For example, AJ wrote: "James and his team at Hunters have been very quick at finding me a tenant for my property. This is the second time I have used this company and experienced a ..."
Yes. In The Trusted Agent 2026 awards, Liverpool won Gold, Carshalton won Trusted Agent and two more branches won Trusted Agent. At The British Property Awards 2025 its branches won 2 Gold awards. The group and its branches have also won 14 other industry awards since 2018.