Trusted Agent profile · West Midlands, West Yorkshire, Middlesex and more

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Hunters estate agents in London, Liverpool, Brentford and 21 more

4.5

★★★★★ Excellent

5,343 reviews across 28 offices and 1 platform

www.huntersnet.co.uk

Hunters has 28 offices, in London (four offices), Liverpool, Brentford, Carshalton, Sutton Coldfield, Sheffield, Bingley, Blackpool, Hayes, Birmingham (two offices), Solihull, Yeadon, Pudsey, Huddersfield, Beverley, Bexleyheath, Knowle, Welling, Darwen, East Grinstead, Frodsham, Malton, Manchester and Selby (West Midlands, West Yorkshire, Middlesex, Lancashire, Kent, North Yorkshire, Merseyside, Surrey, South Yorkshire, East Yorkshire, West Sussex, Cheshire and Greater Manchester). Together they have 5,343 reviews on 1 platform, rated 4.5 out of 5 overall.

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4.5 / 5

5,330

Reviews on Google

All 28 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Hunters's 28 offices, most reviewed first. Each has its own page.

Latest reviews from every Hunters office

Newest first, from every platform, with the office each review is about. First names only.

2/5

Google

The sale moved quickly, but that was mainly because I did all the photos myself because the ones they took were awful, and I made the floorplan because they would have taken weeks. They wrote the advert and it had spelling mistakes and errors in it - I had to tell them to take it down and change several parts. When they did viewings they turned people away because they wanted to get back to the shop. They didn't think I'd find out, but I was checking my security cameras. They are cheap relative to most other agents and the due diligence they did on checking deposits of people making offers etc was good. Sales progression was almost non existent and there was no upselling but I do believe I got more with them than I would have with the likes of Purple Bricks, but the fact I paid them double that of my solicitor when they did only a few hours of work is painful to accept.

Patrick · 14 July 2022 · Hunters Bexleyheath

Agent replied

Hi Patrick, we are very sorry to hear you are not happy with the service provided. We take your points very seriously as we strive to give the best experience possible. Our office is now under new management and can assure you all the staff here provide a professional service. We are sorry that your experience wasn't how you would expect it to be but should you need our services in the future, our new team will hopefully be able to change your concerns. I would like to wish you the best for the future.

5/5

Google

Best lettings agency I have ever worked with - thank you for all your hard work

Li · 14 July 2022 · Hunters Sutton Coldfield

Agent replied

Thank you for your kind words, Li Jiang! It was a pleasure working with you. We wish you all the best. Kind Regards, The Hunters Sutton Coldfield Team.

5/5

Google

Seamless from start to finish especially the online signing of the TA.

Jayne · 14 July 2022 · Hunters Bingley

Agent replied

Thank you for your feedback Jayne. We are pleased to see that you are happy with our Lettings service. Your Hunters Lettings Team.

5/5

Google

Amazing, friendly team who guided me through the whole buying process.

Steph · 14 July 2022 · Hunters Bingley

Agent replied

Many thanks for leaving us a review Steph, we are pleased to see you are happy with our sales service. Your Hunters Sales Team.

5/5

Google

Everyone that I have dealt with has been so helpful and made a very stressful situation as easy as possible. The portal used for the paperwork is easy to use and ensures that busy professionals are able to reference and sign tenancies electronically without leaving their work place. The welcome parcel on the key exchange day was a really nice touch. I will highly recommend. Thank you.

Sarah · 14 July 2022 · Hunters Bingley

Agent replied

Thank you for your review Sarah. It's great to see that you have found the move in process easy and have been please with our service. Many thanks, your Hunters Lettings Team.

5/5

Google

Justine has been consistently helpful since the time we made an enquiry on the rental property. She went above and beyond to squeeze in a second viewing with only one day’s notice and kept us informed every step of the way after helping us secure a rental offer. Fantastic service from Hunters who reply same day to any queries. Would thoroughly recommend to family and friends.

Charlie · 14 July 2022 · Hunters Bingley

Agent replied

Charlie, Thank you for your wonderful review! We are happy with how impressed you have been with our personal service. It has been a pleasure working with you. We wish you all the best, The Bingley Lettings Team.

5/5

Google

Rating only, no written review.

David · 13 July 2022 · Hunters Blackpool

Agent replied · 13 July 2026

Thanks David

5/5

Google

We can not recommend Hunters in Bingley highly enough. There communication skills are second to non and their patience and understanding was outstanding, the portal was a little tricky but with their help we got through it. Excellent service, excellent team

Trade · 24 June 2022 · Hunters Bingley

Agent replied · 24 June 2023

Thank you for your review Angela. We are pleased to see that you have been happy with our customer service moving you in to one of our fully managed properties. Many thanks, your Hunters Lettings Team.

1/5

Google

If reviews could have have negative stars, this one would. Carly (Hunters sales) suggested putting my property up for auction, to my surprise it seemed to be going quite well but then at the last minute, she managed to f&8k it up. Hunters added a note to the sale that made was 1) misleading, it was based on false information, 2) would have had a singificant impact on any price acheived at autction. A quick phone call would have clarified the situation but that was either too complicated or to much bother for this outfit. So last few months have been a complete waste of of time, I'm now looking for a more professional company - don't waste your time on this lot - very anoyyed

David · 24 June 2022 · Hunters Sutton Coldfield

5/5

Google

The team at Hunters were excellent. We had previously been listed with another local agent but Hunters secured more viewings, including some before the house had been listed online. Carly & the team were incredibly helpful throughout the whole process, including helping us to navigate some unexpected hurdles along the way! I would highly recommend selling through Hunters.

Rebecca · 24 June 2022 · Hunters Sutton Coldfield

5/5

Google

I spoke with Kiki this morning, who was very helpful in providing me with details on a property and organised a virtual viewing for me.PositiveResponsiveness

CONOR · 22 June 2022 · Hunters Liverpool

Agent replied · 21 June 2024

Thank you so much Conor for taking the time to leave your review. Kiki is delighted as I am to hear how happy you are with the service you received from Hunters

1/5

Google

I was in absolute shock. The woman on the phone was unbelievably rude. Rude, condescending and unprofessional. As an individual who has dealt with many estate agents, I can say that the woman who works here projects a very rude, arrogant character. Sadly I did not catch her name. During my training days we used to be told that if you're having a bad day, you must leave it outside of work. Customers and clients are not to get glimpses into your bad day. I hope this lady can do a little self reflection & try to project some more positive energy. If you're reading this lady: you need to just lower your attitude, get down to a nice calm bassline and remind yourself "positive mind, positive life". Don't try to humiliate, interrogate or dictate, go with the flow. I hope this helps you and I hope you can improve from this. Any more tips on how to have good manners or anything else, just ask. Because I'd hate for another person to experience what I did.NegativeProfessionalism

Um · 22 June 2022 · Hunters Liverpool

Agent replied · 21 June 2024

Thank you for taking the time to leave a review. Fortunately it doesn't reflect our overall excellent reviews. Whilst we offer our sincere apologies for any inconvenience caused, we are aware that not everyone will be happy with our processes and can be left disappointed. However we can reassure you that all Hunters staff are fully trained and highly experienced. Thank you again for your review.

5/5

Google

Just completed on a purchase in L6 2 bedroom house and a bit of a struggle from my solicitors but Hunters sales team were very helpful, especially Josh and Kiki. Great work guys!PositiveResponsiveness, Quality, Professionalism

Marvin · 22 June 2022 · Hunters Liverpool

Agent replied · 21 June 2024

Thank you Marvin for taking the time to leave your 5 star review. The entire team is delighted with your comments. Please do not hesitate to contact Hunters in the future if we can be of any further help.

1/5

Google

The staff were kind and dealing professionally initially , however what was not professional and rather irresponsible about them is sending requests to me and another applicant to pay holding fees for the same property at the same time !! I didn’t know this until I called them to proceed with my application .I received apologies and was surprised to be informed about this and that the landlord has decided to go with another applicant who was also asked to pay holding fees at the same time !! Now , I am waiting to be refunded. Common ...it is called holding fees , payed by one person and for reserving the property in single name ... not for many!!! Hope next time you value your customers and treat them in a respective , ethical and responsible manner not as commodities in the hands of landlords .NegativeProfessionalism

M.E · 22 June 2022 · Hunters Liverpool

Agent replied · 21 June 2024

Thank you for taking the time to leave your review. Whilst I am please to hear that you found the staff kind and professional, please accept my sincere apologies for any miscommunication on behalf of Hunters. I can however confirm that only one holding fee was taken from one applicant. The second holding fee was taken from a second applicant only after the first applicant, in this case yourself, had been informed that the landlord does not wish to continue with the application. I can assure you that Hunters have acted appropriately, however we have failed in our communication. Once again, please accept our sincere apologies for any inconvenience caused.

5/5

Google

This is our first time using hunters. And we are very please. Extremely well drafted documents and processes. Refurb team on task, on budget and on time. Buying and renting of the property easy transition with no radio silence. It has been an absolute pleasure to deal with Hunters.PositiveResponsiveness, Quality, Professionalism, Value

Ben · 22 June 2022 · Hunters Liverpool

Agent replied · 21 June 2024

Thank you Ben for taking the time to leave your 5 star review. We are delighted to hear how happy you are with the service that you have received from Hunters, and look forward to helping you again in the future.

5/5

Google

I do appreciate their service and responsiveness. We have recently moved into a house. Chloe has been very helpful and professional with all our concerns and enquiries. I would highly recommend Hunters to everyone!PositiveResponsiveness, Professionalism

Ploykamol · 22 June 2022 · Hunters Liverpool

Agent replied · 21 June 2024

Thank you Ploykamol for taking the time to leave your 5 star review. We are delighted to hear are pleased you are with the the service that you have received from Hunters especially Chloe.

5/5

Google

Been working alongside Hunter's as an electrical subcontractor on the maintenance of their properties. Chloe is my contact at Hunter's and I have found her to be very professional at all times. Chloe is always on hand to give me advise when ever I need it with a kind and happy manner making the working environment very friendly.PositiveProfessionalism

Jack · 22 June 2022 · Hunters Liverpool

Agent replied · 21 June 2024

Thank you Jack for you 5 star review. Chloe is delighted to read your comments

5/5

Google

We recently just moved into a flat managed by Hunters and Chloe has been very helpful with all our concerns. She has always been professional and polite in emails, phone conversations and even in person. She has recently helped resolve an issue with one of the appliances in our flat and we're very grateful.PositiveResponsiveness, Professionalism

Anne · 22 June 2022 · Hunters Liverpool

Agent replied · 21 June 2024

Thank you Ann for your 5 star review. We are delighted that you are happy with the service that you have received from Chloe

5/5

Google

The team at Hunters have been really good at keeping me up to date and were quick to respond to my numerous queries about letting as a first timer. Chloe, Holly and Tracey were the ones I'd usually got in touch with and they have been polite and helpful every time. Would definately recommend!PositiveResponsiveness, Professionalism

Steven · 22 June 2022 · Hunters Liverpool

Agent replied · 21 June 2024

Thank you Steven for your 5 star review. The entire team is delighted to hear how happy you are with the service that you have received so far. We look forward to working with you long into the future.

5/5

Google

The Hunters team are managing my rental property in Liverpool and have done so for quite a few years now. Moving my business to this agency was the best move I made as they are always extremely helpful, professional and responsive. Chloe who I deal with mostly is delightful and reassures me that my property is in good hands. All round great servicePositiveResponsiveness, Professionalism

Rhian · 22 June 2022 · Hunters Liverpool

Agent replied · 21 June 2024

Thank you Karen for your review. It is a pleasure to manage your properties

5/5

Google

I contacted hunters around a month ago for a flat that I wanted to let in Liverpool. Tracey Swift was my first point of contact. She was very responsive on the phone, along with providing me details of documentation that would be required, and running me through the process. Tracey collected the keys for the flat, and issued marketing material for it. She was very professional in the way she dealt with me. Once the flat was advertised, Holly became my point of contact. She frequently updated me regarding viewings and feedback from prospective tenants. Hunters were very fast in finding me a good tenant. Holly made sure everything was in place for the move in. Finally, for the past week, I have dealt with Chloe. She assisted me in finalising the transaction. Both Holly and Chloe have been extremely professional and helpful, answering all my queries, and providing me with peace of mind regarding my investment and income stream. I would highly recommend Hunters to everyone.PositiveResponsiveness, Quality, Professionalism

Sharik · 22 June 2022 · Hunters Liverpool

Agent replied · 21 June 2024

Thank you Sharik for your 5 star review. We are delighted that you are happy wit the service and look forward to assisting you in the future

5/5

Google

I would highly recommend this closely knit team, who always go out of their way to support their clients.PositiveResponsiveness, Quality, Professionalism, Value

Jacqueline · 22 June 2022 · Hunters London (185 Church Street Stoke Newington)

Agent replied · 21 June 2024

Thank you :-) Hunters - Stoke Newington

5/5

Google

Jay & Monwar and the hunters team are so professional, very good service, responsive and kind..best service. reliable people. i would recommend to anyone looking for a flat.. thanks..PositiveResponsiveness, Quality, Professionalism, Value

Ozan · 22 June 2022 · Hunters London (185 Church Street Stoke Newington)

Agent replied · 21 June 2024

We always aim to provide the best service, Ozan. So we are very pleased to read this. Thank you! Hunters - Stoke Newington

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Hunters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Hunters and its branches won ESTAS awards in two years, most recently 2023.

ESTAS winners in two years, the group and its branches: 2022, 2023.

ESTAS awards by year, 2022 to 2023
  • 2023 1 Gold ESTAS 2023 winners

    • GoldESTAS 2023: Best Large Group (21+ Offices) in the UK, Sales
  • 2022 1 Silver and 1 Bronze ESTAS 2022 winners

    • SilverESTAS 2022: Best Large Group (21+ Offices) in the UK, Sales
    • BronzeESTAS 2022: Best Large Group (21+ Offices) in the UK, Lettings

Source: ESTAS winners lists, as published, linked by year.

The British Property Awards

Hunters and its branches won awards at The British Property Awards in six years, most recently 2025.

Source: The British Property Awards winners lists, as published, linked by year.

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Questions about Hunters

Which Hunters office has the most reviews?

London (223 West End Lane) has the most, with 578 reviews rated 4.7 out of 5, followed by Liverpool with 548.

Where are the Hunters offices?

The 28 Hunters offices, by town:

What do sellers say about Hunters?

5 reviews from sellers, rated 4.6 out of 5 on average. For example, Paul wrote: "After having several local estate agents out to discuss putting our property on the market it was a clear and easy decision to go with Hunters. Rebekah was so ..."

What do landlords say about Hunters?

5 reviews from landlords, rated 3.6 out of 5 on average. For example, AJ wrote: "James and his team at Hunters have been very quick at finding me a tenant for my property. This is the second time I have used this company and experienced a ..."

Has Hunters won any awards?

Yes. In The Trusted Agent 2026 awards, Liverpool won Gold, Carshalton won Trusted Agent and two more branches won Trusted Agent. At The British Property Awards 2025 its branches won 2 Gold awards. The group and its branches have also won 14 other industry awards since 2018.

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