5/5
GoogleGreat company to work for!
Trusted Agent profile · Hampshire, Dorset and West Yorkshire
Verified
Enfields estate agents in Bournemouth, Southampton, Bitterne and 6 more
★★★★★
3,017 reviews across 14 offices and 4 platforms
Enfields has 14 offices, in Bournemouth (two offices), Southampton (four offices), Bitterne, Pontefract, Eastleigh (two offices), Wakefield, Poole, Hythe and Southsea (Hampshire, Dorset and West Yorkshire). Together they have 3,017 reviews on four platforms, rated 4.5 out of 5 overall.
2,440
Reviews on Google
All 14 offices
133
Reviews on Facebook
All 14 offices
261
Reviews on Trustpilot
Business-wide
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Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers80 reviews
Enfields had the property online, with great pictures, within a couple of hours and then sold it very quickly. Unfortunately, my conveyancer was utterly inept ...Read all 80 from sellers
Buyers46 reviews
This was the first time for me buying a property and didn't know as much about the process as I probably should have. Kevin was amazing at helping me through ...Read all 46 from buyers
Landlords19 reviews
I recently instructed the lettings team to market and manage our buy to let property. Jack explained the relevant fees and process very clearly, so I knew ...Read all 19 from landlords
Tenants5 reviews
We dealt with Enfields when moving in to a rented property and found them to be very professional and very approachable. Georgia was especially helpful and ...Read all 5 from tenants
Our offices
Enfields's 14 offices, most reviewed first. Each has its own page.
- Enfields Bournemouth (383 Wimborne Road)383 Wimborne Road, BH9 2AQ747 reviews · 745 on Google (4.2)9 in the last 90 days
- Enfields Southampton (347 Shirley Road)347 Shirley Road, SO15 3JD486 reviews · 196 on Google (4.6)29 in the last 90 days
- Enfields Bitterne3 West End Road, SO18 6TE321 reviews · 245 on Google (4.8)0 in the last 90 days
- Enfields Pontefract2 Alamo House, Sessions House Yard, WF8 1BN300 reviews · 232 on Google (4.5)1 in the last 90 days
- Enfields Eastleigh (1E Leigh Road)1E Leigh Road, SO50 9FG298 reviews · 113 on Google (4.6)29 in the last 90 days
- Enfields Southampton (46 Oxford Street)46 Oxford Street, SO14 3DP277 reviews · 219 on Google (4.4)1 in the last 90 days
- Enfields Pontefract2 Alamo House, Sessions House Yard, Pontefract, WF8 1BN, WF8 1BN268 reviews · 200 on Google (4.6)10 in the last 90 days
- Enfields Southampton (347 Shirley Road)347 Shirley Road,Shirley, Southampton, SO15 3JD193 reviews · 193 on Google (4.6)0 in the last 90 days
- Enfields Eastleigh (13 Market Street)13 Market Street, SO50 5RH158 reviews · 127 on Google (4.4)0 in the last 90 days
- Enfields Poole241 Ashley Road, Parkstone, BH14 9DS154 reviews · 86 on Google (5.0)29 in the last 90 days
- Enfields Southampton (51 London Rd)51 London Rd, SO15 2AD81 reviews · 49 on Google (4.2)1 in the last 90 days
- Enfields Hythe3 Marsh Parade, SO45 6AN40 reviews · 40 on Google (4.4)1 in the last 90 days
- Enfields Bournemouth (56 Holdenhurst Road)56 Holdenhurst Road, Lansdowne, BH8 8AQ39 reviews · 39 on Google (4.4)0 in the last 90 days
- Enfields Southsea33b Marmion Road, PO5 2AT2 reviews · 0 on Google0 in the last 90 days
Awards
The Trusted Agent 2026 results for Enfields, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Enfields and its branches won awards at The British Property Awards in one year, most recently 2021.
British Property Awards winners in one year, the group and its branches: 2021.
British Property Awards by year, 2021
2021 1 Gold The British Property Awards 2021 winners
- GoldThe British Property Awards 2021: Estate Agent in PontefractPontefract
Source: The British Property Awards winners lists, as published, linked by year.
Latest reviews from every Enfields office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
TrustpilotFlat sale
Enfields help in a recent sale of my flat deserves a public review. The property was marketed efficiently - multiple viewings were arranged quickly, and it was obvious that Enfields had good knowledge of the Southampton area. The initial transaction was complex but when my original buyers dropped out a replacement buyer was found extremely quickly (within 48 hours) and for a price that suited us both, and this sale was completed with minimum fuss. Throughout this process Sam and Shaun in particular were quick to answer emails, called regularly to update on progress and successful completion allowed purchase of a new property. Very grateful for the team's professionalism and happy with service offered.
5/5
FacebookThe Lettings team look after a flat we own, and they are always friendly, helpful and professional. They have given us very good advice and dealt with everything quickly and efficiently. I would recommend them.
5/5
TrustpilotChris provided us with a fantastic…
Chris provided us with a fantastic service for our house sale. He went above and beyond and was always first back with the information we needed. We had lots of viewings and everything was handled very professionally and for a very reasonable rate. I'd thoroughly recommend.
5/5
TrustpilotThe team at Enfields were very…
The team at Enfields were very professional, friendly and helpful communicating all through the process . I would use them again.
5/5
GoogleRating only, no written review.
Agent replied · 11 November 2024
Thankyou for your 5 star review
5/5
GoogleRating only, no written review.
Agent replied · 11 November 2024
Thankyou for your 5 star review.
4/5
GoogleRating only, no written review.
4/5
GoogleFriendly staff.
5/5
GoogleAbsolutely brilliant from start to finish! (Joannne is a superstar)PositiveProfessionalism
5/5
GoogleVery happy, property sold straight away. Thanks to Andrew and all the team!!
Agent replied · 11 November 2024
Thankyou for your 5 star review
5/5
GoogleGreat service, Very professional Joanne helped every step of the way :)
5/5
GoogleThank you Enfields for 4 years of excellent service in my dealings with you as property managers and estate agents.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleAmazing team sold and bought my new house in no time through Enfields good communication highly recommended a big thank you
Agent replied · 11 November 2024
Thankyou so much for your kind words.
5/5
GoogleFantastic experience dealing with all at Enfields. Thank you for your friendly and professional manner in assisting me find a new tenant for my rental property.PositiveResponsiveness, Professionalism
5/5
GoogleHighly recommend Andrew and the Enfields team. They have been efficient in every aspect of the process, from arranging a viewing up to ensuring the sale progresses smoothly. Really friendly and helpful every step of the way. Thanks guys!PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 11 November 2024
Thankyou for your 5 star review.
5/5
Googlewould 100% recommend, my flat went up for sale on the Friday, 3 hours later i had a viewing for the next day and it was sold on the Monday! Joanne and Andrew have been brilliant the entire time, and if we were to ever move again ( found the dream house so don't need to ) we would use them again in a heartbeat, pictures of the flat were superb and brilliant quality unlike other estate agents
Agent replied · 11 November 2024
Thankyou so much for your lovely review.
5/5
GoogleAndrew and the team at Enfields are a credit to their profession. They acted quickly in getting our property on to the market and sold unbelievably fast! Andrew was highly professional, responsive and demonstrated a vast amount of knowledge throughout which helped us to sell quickly and efficiently. Would I use Enfields again? 100%!!!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleI would just like to say a big thank you to Joanne for all your help with the purchase of our new home. Very professional, responsive and informative. Very patient. Worked with me and the vendor through difficult times and extended delays due to Covid19 and my ill health. If it wasn't one issue it was another and she managed the situation and worked with me and vendor through these delays and issues ultimately to a severely delayed completion. I have no reservation is recommending Joanne and Enfields to all. 5* service. Thank you!!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleThe team and management at Enfields Pontefract were excellent from start to finish. A very experienced, professional team who provided great advice when I was looking to sell my house and what price to sell at. As soon as the house was put up for sale I was getting viewings, not just any viewings but the people who came had been vetted beforehand by the team at Enfields Pontefract to ensure they were genuine buyers. Once an offer had been accepted the team were great in keeping me updated on the progress, right up to the completion day. A great company who I would use again and have and will continue to refer them to others.
5/5
FacebookThe Lettings team look after a flat we own, and they are always friendly, helpful and professional. They have given us very good advice and dealt with everything quickly and efficiently. I would recommend them.
5/5
GoogleJoanne was super efficient from the moment I first contacted enfields about purchasing a house they had for sale. Jo kept communicating with me all the way through so I was always aware of where we were in the process. I would recommend enfields to friends
Agent replied
Thankyou for your review.
5/5
GoogleEnfields’ sales team were fantastic throughout our first-time home purchase. Freya, their sales progressor, was always accessible, totally on the ball and communicated with us throughout. Jonathan and Greg were also great; the whole team were always friendly and helpful. Thanks for helping us get our dream first home without too much stress!
5/5
TrustpilotOutstanding Customer Service!
We recently sold our house through Enfields Estate Agents at Bitterne, Southampton with Louise as our person. The entire experience was extremely stressful, taking over 7 months overall to finally complete, elongated by the COVID lockdown as well as other complications. We found Louise to be a stabilising force throughout, keeping us informed with regular updates as well as networking with other agencies on our behalf.Our previous experiences with Estate Agents have been many, mostly far from positive so in our opinion Louise is outstanding, she is personable, professional, well organised, with a strong work ethic & a great sense of humour. L&F Dorset
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Enfields
Which Enfields office has the most reviews?
Bournemouth (383 Wimborne Road) has the most, with 747 reviews rated 4.2 out of 5, followed by Southampton (347 Shirley Road) with 486.
Where are the Enfields offices?
The 14 Enfields offices, by town:
- Bitterne: 3 West End Road, Bitterne, Hampshire, SO18 6TE
- Bournemouth (383 Wimborne Road): 383 Wimborne Road, Bournemouth, Dorset, BH9 2AQ
- Bournemouth (56 Holdenhurst Road): 56 Holdenhurst Road, Lansdowne, Bournemouth, Dorset, BH8 8AQ
- Eastleigh (13 Market Street): 13 Market Street, Eastleigh, Hampshire, SO50 5RH
- Eastleigh (1E Leigh Road): 1E Leigh Road, Eastleigh, SO50 9FG
- Hythe: 3 Marsh Parade, Hythe, Hampshire, SO45 6AN
- Pontefract: 2 Alamo House, Sessions House Yard, Pontefract, West Yorkshire, WF8 1BN
- Poole: 241 Ashley Road, Parkstone, Poole, BH14 9DS
- Southampton (347 Shirley Road): 347 Shirley Road, Southampton, Hampshire, SO15 3JD
- Southampton (347 Shirley Road): 347 Shirley Road,Shirley, Southampton, SO15 3JD
- Southampton (46 Oxford Street): 46 Oxford Street, Southampton, Hampshire, SO14 3DP
- Southampton (51 London Rd): 51 London Rd, Southampton, Hampshire, SO15 2AD
- Southsea: 33b Marmion Road, Southsea, Hampshire, PO5 2AT
- Wakefield: 2 Alamo House, Sessions House Yard, Pontefract, WF8 1BN, Wakefield, WF8 1BN
What do sellers say about Enfields?
80 reviews from sellers, rated 5.0 out of 5 on average. For example, Laura wrote: "Enfields had the property online, with great pictures, within a couple of hours and then sold it very quickly. Unfortunately, my conveyancer was utterly inept ..."
What do buyers say about Enfields?
46 reviews from buyers, rated 4.8 out of 5 on average. For example, Steven-Mark wrote: "This was the first time for me buying a property and didn't know as much about the process as I probably should have. Kevin was amazing at helping me through ..."
What do landlords say about Enfields?
19 reviews from landlords, rated 4.9 out of 5 on average. For example, Judi wrote: "I recently instructed the lettings team to market and manage our buy to let property. Jack explained the relevant fees and process very clearly, so I knew ..."
What do tenants say about Enfields?
5 reviews from tenants, rated 4.2 out of 5 on average. For example, Chris wrote: "We dealt with Enfields when moving in to a rented property and found them to be very professional and very approachable. Georgia was especially helpful and ..."
Has Enfields won any awards?
Yes. In The Trusted Agent 2026 awards, Bitterne won Trusted Agent and Southsea won Trusted Agent. At The British Property Awards 2021 its branches won 1 Gold award.
