Trusted Agent profile · Hampshire, Dorset and West Yorkshire

Verified

Enfields estate agents in Bournemouth, Southampton, Bitterne and 6 more

4.5

★★★★★ Excellent

3,015 reviews across 14 offices and 4 platforms

www.enfields.co.uk

Enfields has 14 offices, in Bournemouth (two offices), Southampton (four offices), Bitterne, Pontefract, Eastleigh (two offices), Wakefield, Poole, Hythe and Southsea (Hampshire, Dorset and West Yorkshire). Together they have 3,015 reviews on four platforms, rated 4.5 out of 5 overall.

Google logo

4.5 / 5

2,440

Reviews on Google

All 14 offices

Facebook logo

4.7 / 5

131

Reviews on Facebook

All 14 offices

Trustpilot logo

261

Reviews on Trustpilot

Business-wide

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Sellers80 reviews

5.0 / 5 Enfields had the property online, with great pictures, within a couple of hours and then sold it very quickly. Unfortunately, my conveyancer was utterly inept ...Laura, 7 September 2018Read all 80 from sellers

Buyers46 reviews

4.8 / 5 This was the first time for me buying a property and didn't know as much about the process as I probably should have. Kevin was amazing at helping me through ...Steven-Mark, 14 November 2017Read all 46 from buyers

Landlords19 reviews

4.9 / 5 I recently instructed the lettings team to market and manage our buy to let property. Jack explained the relevant fees and process very clearly, so I knew ...Judi, 14 March 2017Read all 19 from landlords

Tenants5 reviews

4.2 / 5 We dealt with Enfields when moving in to a rented property and found them to be very professional and very approachable. Georgia was especially helpful and ...Chris, 3 September 2016Read all 5 from tenants

Our offices

Enfields's 14 offices, most reviewed first. Each has its own page.

Latest reviews from every Enfields office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Facebook

Professional friendly team. Nothing is too much trouble. I had the worst home selling experience yet the team at Enfields unfailingly remained positive at every hurdle. My husband and I chose the Luxe selling package. We were thrilled with the service we received and the luxury brochure that Enfields produced. I have no hesitation in saying that if you are thinking about selling your home your wisest move would be to use Enfields as in my opinion they are the best in their field .... I would like to take time to thank the whole team especially Jonathan who did all my viewings and was professional yet personable and I trusted impeccably. Thankyou Jonathan you are an absolute star. Now to my absolute rock through my entire selling experience....JOANNE. What can I say about Joanne, she goes above and beyond the call of duty and I really don’t think I would have got through this without her. Extremely professional but friendly and personable but above all that this girl knows her stuff !!! To sum up this review, if you are thinking about selling your home USE ENFIELDS you won’t be disappointed .. Thankyou to the entire team 🏘🏠

Kay · 9 December 2020 · Enfields Pontefract

Agent replied

Thankyou so much Kay, glad we got there in the end. X

5/5

Trustpilot

Chris and the team gave an excellent service

Chris and the team gave an excellent service very friendly and helpful, would highly recommend them.

C · 4 December 2020 · Enfields Poole

5/5

Trustpilot

Great service

Great service from Chris, Jamie and team from start to finish. Informative, understanding and nothing was too much trouble. Good value for money. Would definitely recommend them.

Pauline · 3 December 2020 · Enfields Poole

3/5

Google

Let down by poor communication

Saracen · 29 November 2020 · Enfields Bitterne

Agent replied

Hello, thank you for taking the time to leave your review. I am sorry to hear you have received poor communication, I would like to hear from you in greater detail if possible. Could I ask you to please email kevinashley@enfields.co.uk or call the office on 02380 425925 so that I can address your concerns. Kind Regards - Kevin Ashley

5/5

Google

Having not had the best experience with previous estate agents we were unsure about which (if any) agency we should use to let and manage our property but having read excellent reviews, decided to go with Louise at Enfield’s and it was certainly the best decision we could have made. Louise is exceptional, incredibly helpful, knowledgeable, and professional, she took all the stress out of the letting process, arranging everything for us and keeping us informed at all times. Enfield’s provide an outstanding service and we couldn’t recommend them or Louise more highly.

Laura · 28 November 2020 · Enfields Southampton (347 Shirley Road)

5/5

Google

Amazing service from Louise. Always repsonds quickly and kept in good communication to ensure getting the new place went smoothly!

Stephen · 27 November 2020 · Enfields Southampton (347 Shirley Road)

5/5

Google

I have been extremely pleased with the information, professionalism and responsiveness from Louise and her team. Highly recommended.

Anthea · 27 November 2020 · Enfields Southampton (347 Shirley Road)

5/5

Google

Definitely 5 stars for Enfields, Bitterne. Great team, especially Kevin and Jordan who I have been mostly in touch with .Jordan, who was our sales negotiator in securing our first home is very professional, friendly and honest. Especially as a first time buyers we really appreciate all the details given in the process . We definitely will recommend their services to our friends . LE:Now , after exchange of contracts , I definitely want to mention Louise , who was such a great help in the process . Great team - 5 stars

Alexys · 26 November 2020 · Enfields Bitterne

Agent replied

Hi Alexandra - Thank you for taking the time to leave your review. We do appreciate you doing this and we hope your property purchase is a success.

5/5

Google

Having not had the best experience with previous estate agents we were unsure about which (if any) agency we should use to let and manage our property but having read excellent reviews, decided to go with Louise at Enfield’s and it was certainly the best decision we could have made. Louise is exceptional, incredibly helpful, knowledgeable, and professional, she took all the stress out of the letting process, arranging everything for us and keeping us informed at all times. Enfield’s provide an outstanding service and we couldn’t recommend them or Louise more highly.

Laura · 26 November 2020 · Enfields Southampton (46 Oxford Street)

5/5

Google

A very professional service offered by Louise during the current pandemic. I had been trying to rent property elsewhere but was proving difficult so switched to Enfields and wish I had used them from the off.

Clive · 26 November 2020 · Enfields Southampton (347 Shirley Road)

5/5

Trustpilot

Great experience using Enfields

Great experience using Enfields. Louise was great and we felt in safe hands with her. Great communication and so efficient.

Customer · 25 November 2020 · Enfields Southampton (347 Shirley Road)

5/5

Google

We used enfields when buying our first house and they were friendly, informative and helpful. They kept us well informed from start to finish and we wouldn't hesitate to recommend them.

Laura · 24 November 2020 · Enfields Southampton (347 Shirley Road)

5/5

Google

Enfields help in a recent sale of my flat deserves a public review. The property was marketed efficiently - multiple viewings were arranged quickly, and it was obvious that Enfields had good knowledge of the Southampton area. The initial transaction was complex but when my original buyers dropped out a replacement buyer was found extremely quickly (within 48 hours) and for a price that suited us both, and this sale was completed with minimum fuss. Throughout this process Sam and Shaun in particular were quick to answer emails, called regularly to update on progress and successful completion allowed purchase of a new property. Very grateful for the team's professionalism and happy with service offered.

George · 24 November 2020 · Enfields Southampton (347 Shirley Road)

5/5

Trustpilot

A very professional service provided by…

A very professional service provided by Enfields Southampton. Sam and his team provided an excellent service and would use again without any hesitation.

Mi · 23 November 2020 · Enfields Southampton (347 Shirley Road)

5/5

Trustpilot

I recently purchased my first property…

I recently purchased my first property through enfields. They were great throughout the process. In particular Sam would always keep me updated and in the loop, and even helped me to chase up information that I needed. This was really helpful, especially as I was a first time buyer with no experience. I highly recommend them.

Alice · 22 November 2020 · Enfields Southampton (347 Shirley Road)

5/5

Google

Great company to work for!

Leah · 22 November 2020 · Enfields Pontefract

5/5

Trustpilot

Flat sale

Enfields help in a recent sale of my flat deserves a public review. The property was marketed efficiently - multiple viewings were arranged quickly, and it was obvious that Enfields had good knowledge of the Southampton area. The initial transaction was complex but when my original buyers dropped out a replacement buyer was found extremely quickly (within 48 hours) and for a price that suited us both, and this sale was completed with minimum fuss. Throughout this process Sam and Shaun in particular were quick to answer emails, called regularly to update on progress and successful completion allowed purchase of a new property. Very grateful for the team's professionalism and happy with service offered.

George · 21 November 2020 · Enfields Southampton (347 Shirley Road)

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Enfields, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Enfields and its branches won awards at The British Property Awards in one year, most recently 2021.

British Property Awards winners in one year, the group and its branches: 2021.

British Property Awards by year, 2021

Source: The British Property Awards winners lists, as published, linked by year.

Want a trusted local agent to help?

Tell us what you need and up to 3 trusted local agents will be in touch.

What do you need help with?

Questions about Enfields

Which Enfields office has the most reviews?

Bournemouth (383 Wimborne Road) has the most, with 747 reviews rated 4.2 out of 5, followed by Southampton (347 Shirley Road) with 485.

Where are the Enfields offices?

The 14 Enfields offices, by town:

What do sellers say about Enfields?

80 reviews from sellers, rated 5.0 out of 5 on average. For example, Laura wrote: "Enfields had the property online, with great pictures, within a couple of hours and then sold it very quickly. Unfortunately, my conveyancer was utterly inept ..."

What do buyers say about Enfields?

46 reviews from buyers, rated 4.8 out of 5 on average. For example, Steven-Mark wrote: "This was the first time for me buying a property and didn't know as much about the process as I probably should have. Kevin was amazing at helping me through ..."

What do landlords say about Enfields?

19 reviews from landlords, rated 4.9 out of 5 on average. For example, Judi wrote: "I recently instructed the lettings team to market and manage our buy to let property. Jack explained the relevant fees and process very clearly, so I knew ..."

What do tenants say about Enfields?

5 reviews from tenants, rated 4.2 out of 5 on average. For example, Chris wrote: "We dealt with Enfields when moving in to a rented property and found them to be very professional and very approachable. Georgia was especially helpful and ..."

Has Enfields won any awards?

Yes. In The Trusted Agent 2026 awards, Bitterne won Trusted Agent and Southsea won Trusted Agent. At The British Property Awards 2021 its branches won 1 Gold award.

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent