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Enfields estate agents in Bournemouth, Southampton, Bitterne and 6 more

4.5

★★★★★ Excellent

3,017 reviews across 14 offices and 4 platforms

www.enfields.co.uk

Enfields has 14 offices, in Bournemouth (two offices), Southampton (four offices), Bitterne, Pontefract, Eastleigh (two offices), Wakefield, Poole, Hythe and Southsea (Hampshire, Dorset and West Yorkshire). Together they have 3,017 reviews on four platforms, rated 4.5 out of 5 overall.

Google logo

4.5 / 5

2,440

Reviews on Google

All 14 offices

Facebook logo

4.7 / 5

133

Reviews on Facebook

All 14 offices

Trustpilot logo

261

Reviews on Trustpilot

Business-wide

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Enfields's 14 offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Enfields, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Enfields and its branches won awards at The British Property Awards in one year, most recently 2021.

British Property Awards winners in one year, the group and its branches: 2021.

British Property Awards by year, 2021

Source: The British Property Awards winners lists, as published, linked by year.

Latest reviews from every Enfields office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Facebook

They say selling your house is one of the most stressful things you can do and I can now see why! But Enfields were brilliant and really helped the process. They were really professional, approachable and responsive! when my offers fell through multiple times, they always had people lined up to view the property. They have been there for every question and query right up until the end and I successfully completed last Friday. A massive thank you to Joanne for putting up with all my questions and emails. Thanks again to the whole Enfields team.

Nicola · 22 February 2021 · Enfields Pontefract

Agent replied

Thankyou for a great review, glad we got you sold in the end. X

5/5

Google

I moved with Enfields (Southampton Shirley branch) in December 2020. I couldn’t recommend them more they handled both the sale of my property and purchase of the new property. All staff involved from our valuation (which was straightforward and honest), viewings (timely and polite staff), completion of sale and purchase were extremely professional and efficient. Which is even more remarkable considering the overwhelmed market and new Covid restrictions to abide by. Sam who managed the completion and everything involved was especially helpful and couldn’t of done anything more. I would certainly go back to Enfields Shirley for my next move and would strongly recommend them to others. Many thanks Enfields!

Rebecca · 17 February 2021 · Enfields Southampton (347 Shirley Road)

5/5

Google

Sam managed the sale of my sisters property following her death. Although buyers were found very quickly the probate was complicated and drawn out. Through his management of the sale the original buyers were retained. He made sure all parties were kept up to date with the process through to a successful sale 10 months later. I have nothing but praise for his work.

Tony · 17 February 2021 · Enfields Southampton (347 Shirley Road)

5/5

Trustpilot

Louise did a fabulous job

Louise did a fabulous job. Always very helpful, reliable and efficient with our purchase. We would always recommended her services. Many thanks Mr & Mrs Spooner

Gary · 14 February 2021 · Enfields Southampton (347 Shirley Road)

5/5

Google

Since having Kate as our new property manager, I can only praise the consistency and professionalism. We have had consistent problems with our property, but with Kate's help and excellent communication things have begun to progress.

Joseph · 11 February 2021 · Enfields Bournemouth (383 Wimborne Road)

5/5

Facebook

Everyone at Enfields has been friendly, supportive and informative throughout my experience. On house viewings, the agents are on time and knowledgeable. It is also very easy to contact anyone in branch, they are very approachable and are quick to respond to any queries. It is apparent the team are very organised as they are excellent at keeping you updated throughout the process.

Clair · 11 February 2021 · Enfields Eastleigh (13 Market Street)

5/5

Google

We recently purchased a property through Enfields and from the very first viewing all the way up to completion they were brilliant. The team are friendly, polite, professional and Joanne in particular really helped us in pushing the purchase through. Would recommend to anyone.

Peter · 10 February 2021 · Enfields Pontefract

Agent replied

Thankyou for your kind review.

1/5

Google

We are in dispute with them

Richard · 10 February 2021 · Enfields Eastleigh (13 Market Street)

Agent replied

Dear Richard, It is such a shame that you have chose to dispute the withdrawal fee you have to pay having changed your mind after we had carried out all the checks, photographs, brochure details etc etc, especially after we sold the same property of yours in 2018 which you then decided not to sell after 2 years of having our branch owner out numerous times after closing hours of the office. Unfortunately for you, all agents have a withdrawal clause in their contracts to protect them from other agents stealing their properties and also to prevent time wasters however for a seller, it is there for you to be able to change your mind within 14 days. However, you waived the right to change your mind without a small fee payable when you signed that part of the agreement.

5/5

Google

Very nice and helpful people!

Vasilis · 9 February 2021 · Enfields Pontefract

5/5

Facebook

Everyone at Enfields has been friendly, supportive and informative throughout my experience. On house viewings, the agents are on time and knowledgeable. It is also very easy to contact anyone in branch, they are very approachable and are quick to respond to any queries. It is apparent the team are very organised as they are excellent at keeping you updated throughout the process.

Clair · 8 February 2021 · Enfields Eastleigh (13 Market Street)

5/5

Trustpilot

A* service

I moved with Enfields (Southampton Shirley branch) in December 2020. I couldn’t recommend them more they handled both the sale of my property and purchase of the new property. All staff involved from our valuation (which was straightforward and honest), viewings (timely and polite staff), completion of sale and purchase were extremely professional and efficient. Which is even more remarkable considering the overwhelmed market and new Covid restrictions to abide by. Sam who managed the completion and everything involved was especially helpful and couldn’t of done anything more. I would certainly go back to Enfields Shirley for my next move and would strongly recommend them to others. Many thanks Enfields!

Rebecca · 7 February 2021 · Enfields Southampton (347 Shirley Road)

5/5

Google

I moved with Enfields (Southampton Shirley branch) in December 2020. I couldn’t recommend them more they handled both the sale of my property and purchase of the new property. All staff involved from our valuation (which was straightforward and honest), viewings (timely and polite staff), completion of sale and purchase were extremely professional and efficient. Which is even more remarkable considering the overwhelmed market and new Covid restrictions to abide by. Sam who managed the completion and everything involved was especially helpful and couldn’t of done anything more. I would certainly go back to Enfields Shirley for my next move and would strongly recommend them to others. Many thanks Enfields!

Rebecca · 7 February 2021 · Enfields Southampton (347 Shirley Road)

5/5

Trustpilot

Enfields Shirley Southampton. Absolutely brilliant

The service from Enfields in Shirley Southampton in selling my mothers property was absolutely fantastic. A completely professional approach in all aspects.From the moment Will asssessed the property to completing the sale the sevice was top rate,Sam was absolutely exceptional and a credit to the company.

Ian · 6 February 2021 · Enfields Southampton (347 Shirley Road)

5/5

Trustpilot

Exceptional service - Enfields

We have used Enfield's for the selling and purchasing for my elderly mother and also for the recent sale of our own property. I cant rate them enough, Chris and Jamie are just so easy to get along with and they kept us updated at all times. They are both genuine and very professional and really passionate about what they do and we have built up very good relationships with them. They have made the whole process as stress free as possible and any future house purchases I will only use them from now on.

Lisa · 3 February 2021 · Enfields Poole

5/5

Google

Massive thanks to Charlotte at Enfields, Professional and prompt service throughout, always keeping us well informed, best of all she sold our property for full asking price on the first viewing. 10/10 would recommend.

Megan · 2 February 2021 · Enfields Bitterne

Agent replied

Hi Megan, thank you for your email and taking the time to leave your review. We do appreciate this

5/5

Google

Brilliant estate agent with brilliant staff. They were very helpful and were with me every step of the way

Crispian · 2 February 2021 · Enfields Eastleigh (13 Market Street)

Agent replied

Thank you Crispian. Good luck in your new home.

5/5

Google

I'd like to give many thanks to Kate, our property manager, for being so approachable, helpful and prompt with any property matters. All my appreciation for being such a wonderful person to collaborate with!!

Georgiana · 2 February 2021 · Enfields Bournemouth (383 Wimborne Road)

5/5

Google

My partner and me were looking for a 2 bedroom flat in Bournemouth area. We found this lovely property online, and after sending the application, we got a call from Greg who was very friendly and gave us all the details. We arranged the viewing (all measures for COVID were taken, masks, hand sanitiser etc) and we had a lovely chat. He helped us to find the place, good communication and fair price. We would definitely recommend his services and Enfield Estate Agents

Arabia · 2 February 2021 · Enfields Bournemouth (383 Wimborne Road)

5/5

Google

Kate has been very responsive to our queries regarding the property we are currently renting at. She has been in frequent contact with my partner who has said she is very friendly and helpful. Thanks Kate!

Conor · 1 February 2021 · Enfields Bournemouth (383 Wimborne Road)

5/5

Trustpilot

All Good!

Enfields are very business like and I would have no problems with recommending them.

Lise · 29 January 2021 · Enfields Poole

5/5

Google

Enfields are the selling agent for the property we are purchasing and have been fantastic from start to finish. Charlotte and Louise have been excellent at keeping us updated. Everyone we have dealt with at Enfields has been professional and friendly. Later in the process, Louise has been incredibly proactive and gets things done with no hanging about. Keeping in touch regularly and being a fantastic point of contact for us. I credit Louise with keeping our sale and purchase going and making sure everyone knew what was happening.

Bonnie · 28 January 2021 · Enfields Bitterne

Agent replied

Hi Bonnie, thank you for your very kind review, we appreciate you taking the time to do this. We hope you will enjoy your new home!

5/5

Google

Bought our first home with Enfields and would definitely use them again in future. Jordan was really helpful and knowledgable when we first viewed the property and Louise was fantastic and kept us updated throughout, even going the extra mile to help when things were going wrong further up the chain. Some other local estate agents have been useless (naming no names) but would definitely recommend Enfields in future!

Michael · 27 January 2021 · Enfields Bitterne

Agent replied

Hi Michael, thank you for your kind comments and future recommendations, this is very much appreciated and we wish you all the best for the future in your new home.

5/5

Google

Sam managed the sale of my sisters property following her death. Although buyers were found very quickly the probate was complicated and drawn out. Through his management of the sale the original buyers were retained. He made sure all parties were kept up to date with the process through to a successful sale 10 months later. I have nothing but praise for his work.

Tony · 23 January 2021 · Enfields Southampton (347 Shirley Road)

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Enfields

Which Enfields office has the most reviews?

Bournemouth (383 Wimborne Road) has the most, with 747 reviews rated 4.2 out of 5, followed by Southampton (347 Shirley Road) with 486.

Where are the Enfields offices?

The 14 Enfields offices, by town:

What do sellers say about Enfields?

80 reviews from sellers, rated 5.0 out of 5 on average. For example, Laura wrote: "Enfields had the property online, with great pictures, within a couple of hours and then sold it very quickly. Unfortunately, my conveyancer was utterly inept ..."

What do buyers say about Enfields?

46 reviews from buyers, rated 4.8 out of 5 on average. For example, Steven-Mark wrote: "This was the first time for me buying a property and didn't know as much about the process as I probably should have. Kevin was amazing at helping me through ..."

What do landlords say about Enfields?

19 reviews from landlords, rated 4.9 out of 5 on average. For example, Judi wrote: "I recently instructed the lettings team to market and manage our buy to let property. Jack explained the relevant fees and process very clearly, so I knew ..."

What do tenants say about Enfields?

5 reviews from tenants, rated 4.2 out of 5 on average. For example, Chris wrote: "We dealt with Enfields when moving in to a rented property and found them to be very professional and very approachable. Georgia was especially helpful and ..."

Has Enfields won any awards?

Yes. In The Trusted Agent 2026 awards, Bitterne won Trusted Agent and Southsea won Trusted Agent. At The British Property Awards 2021 its branches won 1 Gold award.

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