Trusted Agent profile Β· Hampshire, Dorset and West Yorkshire

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Enfields estate agents in Bournemouth, Southampton, Bitterne and 6 more

4.5

β˜…β˜…β˜…β˜…β˜… Excellent

3,017 reviews across 14 offices and 4 platforms

www.enfields.co.uk

Enfields has 14 offices, in Bournemouth (two offices), Southampton (four offices), Bitterne, Pontefract, Eastleigh (two offices), Wakefield, Poole, Hythe and Southsea (Hampshire, Dorset and West Yorkshire). Together they have 3,017 reviews on four platforms, rated 4.5 out of 5 overall.

Google logo

4.5 / 5

2,440

Reviews on Google

All 14 offices

Facebook logo

4.7 / 5

133

Reviews on Facebook

All 14 offices

Trustpilot logo

261

Reviews on Trustpilot

Business-wide

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Enfields's 14 offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Enfields, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Enfields and its branches won awards at The British Property Awards in one year, most recently 2021.

British Property Awards winners in one year, the group and its branches: 2021.

British Property Awards by year, 2021

Source: The British Property Awards winners lists, as published, linked by year.

Latest reviews from every Enfields office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

I was trying to find student accommodation for a group and unfortunately started very late, but Karina the estate agent I spoke with was very helpful in finding us somewhere. Thank you very much Karina 😊 …

Emily Β· 24 June 2021 Β· Enfields Bournemouth (383 Wimborne Road)

5/5

Google

PERFECT Just wanted to say a massive thank you to Freya, Greg and the team for all the help with the house purchase. It’s my first time buying and for something that is very stressful, they managed to make it all come together and happen. Nothing is ever too much trouble for them! They went above and beyond. Thanks so much guys! Highly recommend this estate agents

Steve Β· 24 June 2021 Β· Enfields Bournemouth (383 Wimborne Road)

5/5

Google

I am very pleased that I have Kate Hughes looking after my let property with Enfields Winton. Kate is professional, supportive, highly efficient and effective in all that she helps me with. I truly appreciate Kates speedy response to my questions and she provides excellent care and attention to detail. I have no problem recommending Kate as a property manage and I have nothing but the upmost trust, respect and gratitude for her. Thank you Kate for looking after me.

MrPeterBarber Β· 24 June 2021 Β· Enfields Bournemouth (383 Wimborne Road)

1/5

Google

Been with them for 2 years and it was the worst experience of housing I've witnessed. Completely unprofessional & barely any communication between us as the tenants and the company. We had to force them to fix our house else we would get in contact with the law as they were leaving us in very terrible housing circumstances with our shower not working for weeks and the heating broken during the winter. Avoid at all costs if you're in Bournemouth

Khaled Β· 24 June 2021 Β· Enfields Bournemouth (383 Wimborne Road)

5/5

Google

We used Endfields to sell our house and I can’t thank them enough. All of the team played their part in making this a successful sale. Greg was very enthusiastic and gave us every confidence in selling our house and Charlotte was prompt and thorough with our viewings and provided great feedback. The most stressful part waiting to exchange was made easier by Freya in particular who was constantly in contact with solicitors on all sides helping to move the process along. I would strongly recommend these guys to anyone.

Sarah Β· 24 June 2021 Β· Enfields Bournemouth (383 Wimborne Road)

5/5

Google

Enfields provided an excellent experience throughout the process. Fantastic service and communication from Joanne managing our sale and being on top of the whole process across the chain. Would highly recommend Enfields to family and friends and would not hesitate to use them again.

Anthony Β· 24 June 2021 Β· Enfields Pontefract

Agent replied

Thankyou so much for taking time to provide us with this lovely feedback.

5/5

Google

Thank you so much to Louise and the team! Could not have asked for a better service and help!PositiveResponsiveness, Professionalism

Molly Β· 22 June 2021 Β· Enfields Bitterne

Agent replied Β· 21 June 2024

Hi Molly, thank you for taking the time to leave your review.

5/5

Google

They kept in contact frequently throughout the sale which was really reassuring that everything was still moving in the right direction... albeit slowly. Would highly recommendPositiveProfessionalism

Carolyn Β· 22 June 2021 Β· Enfields Bitterne

Agent replied Β· 21 June 2024

Hi Carolyn, thank you for your very kind words. We are sorry it took so long and thank you for your patience. We wish you all the very best for the future

5/5

Google

I would highly recommend Enfields for their professional and reliable service. Daryl and his team have kept in constant contact and provided us with regular updates. It’s made the whole process less stressful.PositiveResponsiveness, Quality, Professionalism, Value

Jane Β· 22 June 2021 Β· Enfields Bitterne

Agent replied Β· 21 June 2024

Hi Jane, thank you for taking the time to leave your review. We appreciate your kind comments and wish you all the best for the future.

5/5

Google

Very good quality I have to say. Huge thanks to Jordan who played a major role in us accepting and owning this beautiful house, after realising what it was we were looking for whilist viewing a previous property. Thanks to Louise who did a great job, working tirelessly in ensuring completion was done on time. I recieved regular weekly updates on progress made, alot more than we had from our solicitors. I cannot complain. Thanks again guys.PositiveQuality

Eric Β· 22 June 2021 Β· Enfields Bitterne

Agent replied Β· 21 June 2024

Hi Eric, thank you for your review and the positive comments about Jordan and Louise. We do appreciate this. We hope you will enjoy your new home.

5/5

Google

We recently moved from London to Southampton. We found Kevin and his team at Enfields to be very helpful and Kevin in particular was prompt to answer queries and arrange for surveyors etc to visit the property. We would have no hesitation in recommending Enfields.PositiveResponsiveness, Quality, Professionalism

Nigel Β· 22 June 2021 Β· Enfields Bitterne

Agent replied Β· 21 June 2024

Hi Nigel, thank you for your kind comments and taking the time to leave your review. We hope you will enjoy your new home.

5/5

Google

My husband previously posted about the company’s service with regard to selling our property but I just wanted to add a review for the after-sales care! It was brilliant to say the least. It saved us a huge headache. They took all the hassle of chasing and the back and forth between parts of the chain. Thank you to Louise and the team for their help. We are now happily in our new home 😌PositiveResponsiveness, Quality, Professionalism

Pranita Β· 22 June 2021 Β· Enfields Bitterne

Agent replied Β· 21 June 2024

Hello Pranita, thank you for taking the time to leave your review especially as your Husband has already left a review. We are delighted you are enjoying your new home and wish you all the very best for the future

5/5

Google

I will be forever grateful to the wonderful,endearing,funny and very profession Louise at Enfields in Bitterne Southampton, without Louise and her professionalism I would have taken my house off the market due to the severe stress/frustration levels I was encounting. Louise being her normal professional,caring self relieved of most of the stress. Louise updated me daily as well as chasing the buyers solicitor and my own. I hope Louise is given the recognition she so rightly deserves. If you are lucky to have Louise acting on your behalf you can rest assure things will we run very smoothly. Thank very so very Louise you are a true star. Fondest Regards LinzeyPositiveResponsiveness, Quality, Professionalism, Value

Linzey Β· 22 June 2021 Β· Enfields Bitterne

Agent replied Β· 21 June 2024

Hi Linzey, thank you for your very kind words regarding Louise, she is a huge asset to Enfields and we are very proud of her hard work. We wish you all the best with your move.

5/5

Google

I recently purchased my first home with Enfields in Bitterne and they couldn't of been better! All staff are very friendly and helpful. You can be assured they deal with any matter you have quickly and effectively.PositiveResponsiveness, Professionalism

Joline Β· 22 June 2021 Β· Enfields Bitterne

Agent replied Β· 21 June 2024

Hi Joline, thank you for taking the time to leave a review. We hope you will enjoy your new home.

5/5

Google

The team at Enfields are fantastic. They are attentive, professional and very productive. Communication was great all the way through our process. Every member of staff I dealt with were very kind and professional, I can’t recommend them enough.PositiveResponsiveness, Quality, Professionalism, Value

Naomi Β· 22 June 2021 Β· Enfields Bitterne

Agent replied Β· 21 June 2024

Hi Naomi, thank you for taking the time to complete this review. We very much appreciate this and wish you all the best for the future

5/5

Google

I have just exchanged on my property, and although it has taken many stressful months, the one saving grace has been Louise; she has kept me informed all the way through with regular calls updates and emails. Louise coincidently also sold me my previous home too and I would always try to buy through her again! She is professional, efficient and has been a beacon of light during an absolute nightmare.PositiveResponsiveness, Professionalism

Jackie Β· 22 June 2021 Β· Enfields Bitterne

Agent replied Β· 21 June 2024

Hi Jackie, thank you for taking the time to leave your review and your kind words regarding Louise, we do appreciate this. We hope you will enjoy your new home.

5/5

Google

Recently exchanged amidst a shed full of problems surrounding exchange and completion dates, all caused by (and I'm sorry to say) my Solicitor acting on my purchase. Louise Carr was great in providing additional linkage and support between me and the solicitors on all sides. Not an experience I want to do again, but if I did I would definitely use Enfields Bitterne who has a real asset in Louise.PositiveResponsiveness, Quality, Professionalism, Value

Gary Β· 22 June 2021 Β· Enfields Bitterne

Agent replied Β· 21 June 2024

Hi Gary, thank you for your review and kind words. Sorry to hear you had a challenging time with your Solicitor. We are incredibly proud of Louise's hard work and wish you all the best.

5/5

Google

Enfields have been the most proactive estate agent I've come across in the house buying process. Charlotte has been repsonsive to all email and was very professional both on paper and in person. Thank you for such a pleasurable experience.PositiveResponsiveness, Professionalism

Cherish Β· 22 June 2021 Β· Enfields Bitterne

Agent replied Β· 21 June 2024

Hi Cherish, thank you for taking the time to leave your review and your kind words about Enfields and Charlotte. We wish you all the best for the future

5/5

Google

Absolutely amazing service from Louise at Enfields. If you want someone that will go above and beyond to get your property over the line then Louise is the one. Great communication always. I highly recommend Louise and Enfields. Looking forward to working with you again on another purchase.PositiveResponsiveness, Quality, Professionalism, Value

Tj Β· 22 June 2021 Β· Enfields Bitterne

Agent replied Β· 21 June 2024

Hi Tj, thank you for your very kind words and for taking the time to leave your review. We hope to be able to help you again very soon

5/5

Google

Enfields have been excellent throughout the entire process. I would highly recommend using this estate agent. I want to personally recommend and thank Louise who has been a massive help throughout what was a very lengthy and stressful process. She constantly kept me updated and informed me of every step. She also did lots of chasing in her own time which meant so much to me! Thank you so much!PositiveResponsiveness, Professionalism

Hannah Β· 22 June 2021 Β· Enfields Bitterne

Agent replied Β· 21 June 2024

Hi Hannah, thank you for taking the time to leave your review and very kind words about Louise. We wish you all the best

5/5

Google

Have received a 5* service from Enfields bitterne branch throughout. Was shown a property by George who was brilliant from start to finish. He was very thorough when doing the viewing and answered any questions I had - if he didnt know the answer he would ask the vendor and get back to me. When moving onto the negotiations I was dealt with by Kevin. He is honestly the best estate agent I have dealt with thus far. He was friendly and super efficient. In previous experience I have always found I’ve had to chase up for information. However with Kevin I didnt have to do that once. He kept in regular contact keeping me updated every stage. This made the process much less stressful. I would recommend Kevin and Enfields estate agent to everyone and anyone!PositiveResponsiveness, Quality, Professionalism

Annahita Β· 22 June 2021 Β· Enfields Bitterne

Agent replied Β· 21 June 2024

Hi Annahita, thank you for taking the time to leave your review and your very kind words. We hope your purchase will progress smoothly

5/5

Google

Extremely pleased with the service we received from Enfields, especially Louise. She was always available to talk, constantly professional, helpful and informative. Despite major set backs with our bank due to covid she enabled our first time house purchase to remain on track and be completed as quickly as possible.PositiveResponsiveness, Professionalism

Oliver Β· 22 June 2021 Β· Enfields Bitterne

Agent replied Β· 21 June 2024

Hi Oliver, thank you for your review and your kind words about Louise. We really do appreciate you taking the time to do this. All the best with your new home.

5/5

Google

We have just sold our property with Enfields Bitterne and couldn’t thank Louise enough for all the time and effort she put into our sale. She kept us informed of everything going on, she was always friendly and professional and she would always be chasing progress and letting us know. Louise is Enfields best asset!PositiveResponsiveness, Professionalism

Linzi Β· 22 June 2021 Β· Enfields Bitterne

Agent replied Β· 21 June 2024

Hi Linzi, thank you taking the time to leave this review. We are very lucky to have Louise. We would like to wish you all the best for the future

5/5

Google

I have been dealing with Enfields for several months now on the sale of my property. Service has been excellent and they have gone above and beyond in many areas to ensure the sale and process went as smooth as possible. In particular, the communication with Kevin has been very frequent in keeping me updated on the progress of my sale. Very pleased with the service and would highly recommend them.PositiveProfessionalism

Belinda Β· 22 June 2021 Β· Enfields Bitterne

Agent replied Β· 21 June 2024

Hi Belinda, thank you for taking the time to complete a review, we do appreciate this and wish you all the best in your new home.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Enfields

Which Enfields office has the most reviews?

Bournemouth (383 Wimborne Road) has the most, with 747 reviews rated 4.2 out of 5, followed by Southampton (347 Shirley Road) with 486.

Where are the Enfields offices?

The 14 Enfields offices, by town:

What do sellers say about Enfields?

80 reviews from sellers, rated 5.0 out of 5 on average. For example, Laura wrote: "Enfields had the property online, with great pictures, within a couple of hours and then sold it very quickly. Unfortunately, my conveyancer was utterly inept ..."

What do buyers say about Enfields?

46 reviews from buyers, rated 4.8 out of 5 on average. For example, Steven-Mark wrote: "This was the first time for me buying a property and didn't know as much about the process as I probably should have. Kevin was amazing at helping me through ..."

What do landlords say about Enfields?

19 reviews from landlords, rated 4.9 out of 5 on average. For example, Judi wrote: "I recently instructed the lettings team to market and manage our buy to let property. Jack explained the relevant fees and process very clearly, so I knew ..."

What do tenants say about Enfields?

5 reviews from tenants, rated 4.2 out of 5 on average. For example, Chris wrote: "We dealt with Enfields when moving in to a rented property and found them to be very professional and very approachable. Georgia was especially helpful and ..."

Has Enfields won any awards?

Yes. In The Trusted Agent 2026 awards, Bitterne won Trusted Agent and Southsea won Trusted Agent. At The British Property Awards 2021 its branches won 1 Gold award.

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