5/5
I was trying to find student accommodation for a group and unfortunately started very late, but Karina the estate agent I spoke with was very helpful in finding us somewhere. Thank you very much Karina π β¦

Trusted Agent profile Β· Hampshire, Dorset and West Yorkshire
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3,017 reviews across 14 offices and 4 platforms
Enfields has 14 offices, in Bournemouth (two offices), Southampton (four offices), Bitterne, Pontefract, Eastleigh (two offices), Wakefield, Poole, Hythe and Southsea (Hampshire, Dorset and West Yorkshire). Together they have 3,017 reviews on four platforms, rated 4.5 out of 5 overall.
2,440
Reviews on Google
All 14 offices
133
Reviews on Facebook
All 14 offices
261
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Enfields had the property online, with great pictures, within a couple of hours and then sold it very quickly. Unfortunately, my conveyancer was utterly inept ...Read all 80 from sellers
This was the first time for me buying a property and didn't know as much about the process as I probably should have. Kevin was amazing at helping me through ...Read all 46 from buyers
I recently instructed the lettings team to market and manage our buy to let property. Jack explained the relevant fees and process very clearly, so I knew ...Read all 19 from landlords
We dealt with Enfields when moving in to a rented property and found them to be very professional and very approachable. Georgia was especially helpful and ...Read all 5 from tenants
Enfields's 14 offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Enfields, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Enfields and its branches won awards at The British Property Awards in one year, most recently 2021.
British Property Awards winners in one year, the group and its branches: 2021.
2021 1 Gold The British Property Awards 2021 winners
Source: The British Property Awards winners lists, as published, linked by year.
Newest first, from every platform, with the office each review is about. First names only.
5/5
I was trying to find student accommodation for a group and unfortunately started very late, but Karina the estate agent I spoke with was very helpful in finding us somewhere. Thank you very much Karina π β¦
5/5
PERFECT Just wanted to say a massive thank you to Freya, Greg and the team for all the help with the house purchase. Itβs my first time buying and for something that is very stressful, they managed to make it all come together and happen. Nothing is ever too much trouble for them! They went above and beyond. Thanks so much guys! Highly recommend this estate agents
5/5
I am very pleased that I have Kate Hughes looking after my let property with Enfields Winton. Kate is professional, supportive, highly efficient and effective in all that she helps me with. I truly appreciate Kates speedy response to my questions and she provides excellent care and attention to detail. I have no problem recommending Kate as a property manage and I have nothing but the upmost trust, respect and gratitude for her. Thank you Kate for looking after me.
1/5
Been with them for 2 years and it was the worst experience of housing I've witnessed. Completely unprofessional & barely any communication between us as the tenants and the company. We had to force them to fix our house else we would get in contact with the law as they were leaving us in very terrible housing circumstances with our shower not working for weeks and the heating broken during the winter. Avoid at all costs if you're in Bournemouth
5/5
We used Endfields to sell our house and I canβt thank them enough. All of the team played their part in making this a successful sale. Greg was very enthusiastic and gave us every confidence in selling our house and Charlotte was prompt and thorough with our viewings and provided great feedback. The most stressful part waiting to exchange was made easier by Freya in particular who was constantly in contact with solicitors on all sides helping to move the process along. I would strongly recommend these guys to anyone.
5/5
Enfields provided an excellent experience throughout the process. Fantastic service and communication from Joanne managing our sale and being on top of the whole process across the chain. Would highly recommend Enfields to family and friends and would not hesitate to use them again.
Thankyou so much for taking time to provide us with this lovely feedback.
5/5
Thank you so much to Louise and the team! Could not have asked for a better service and help!PositiveResponsiveness, Professionalism
Hi Molly, thank you for taking the time to leave your review.
5/5
They kept in contact frequently throughout the sale which was really reassuring that everything was still moving in the right direction... albeit slowly. Would highly recommendPositiveProfessionalism
Hi Carolyn, thank you for your very kind words. We are sorry it took so long and thank you for your patience. We wish you all the very best for the future
5/5
I would highly recommend Enfields for their professional and reliable service. Daryl and his team have kept in constant contact and provided us with regular updates. Itβs made the whole process less stressful.PositiveResponsiveness, Quality, Professionalism, Value
Hi Jane, thank you for taking the time to leave your review. We appreciate your kind comments and wish you all the best for the future.
5/5
Very good quality I have to say. Huge thanks to Jordan who played a major role in us accepting and owning this beautiful house, after realising what it was we were looking for whilist viewing a previous property. Thanks to Louise who did a great job, working tirelessly in ensuring completion was done on time. I recieved regular weekly updates on progress made, alot more than we had from our solicitors. I cannot complain. Thanks again guys.PositiveQuality
Hi Eric, thank you for your review and the positive comments about Jordan and Louise. We do appreciate this. We hope you will enjoy your new home.
5/5
We recently moved from London to Southampton. We found Kevin and his team at Enfields to be very helpful and Kevin in particular was prompt to answer queries and arrange for surveyors etc to visit the property. We would have no hesitation in recommending Enfields.PositiveResponsiveness, Quality, Professionalism
Hi Nigel, thank you for your kind comments and taking the time to leave your review. We hope you will enjoy your new home.
5/5
My husband previously posted about the companyβs service with regard to selling our property but I just wanted to add a review for the after-sales care! It was brilliant to say the least. It saved us a huge headache. They took all the hassle of chasing and the back and forth between parts of the chain. Thank you to Louise and the team for their help. We are now happily in our new home πPositiveResponsiveness, Quality, Professionalism
Hello Pranita, thank you for taking the time to leave your review especially as your Husband has already left a review. We are delighted you are enjoying your new home and wish you all the very best for the future
5/5
I will be forever grateful to the wonderful,endearing,funny and very profession Louise at Enfields in Bitterne Southampton, without Louise and her professionalism I would have taken my house off the market due to the severe stress/frustration levels I was encounting. Louise being her normal professional,caring self relieved of most of the stress. Louise updated me daily as well as chasing the buyers solicitor and my own. I hope Louise is given the recognition she so rightly deserves. If you are lucky to have Louise acting on your behalf you can rest assure things will we run very smoothly. Thank very so very Louise you are a true star. Fondest Regards LinzeyPositiveResponsiveness, Quality, Professionalism, Value
Hi Linzey, thank you for your very kind words regarding Louise, she is a huge asset to Enfields and we are very proud of her hard work. We wish you all the best with your move.
5/5
I recently purchased my first home with Enfields in Bitterne and they couldn't of been better! All staff are very friendly and helpful. You can be assured they deal with any matter you have quickly and effectively.PositiveResponsiveness, Professionalism
Hi Joline, thank you for taking the time to leave a review. We hope you will enjoy your new home.
5/5
The team at Enfields are fantastic. They are attentive, professional and very productive. Communication was great all the way through our process. Every member of staff I dealt with were very kind and professional, I canβt recommend them enough.PositiveResponsiveness, Quality, Professionalism, Value
Hi Naomi, thank you for taking the time to complete this review. We very much appreciate this and wish you all the best for the future
5/5
I have just exchanged on my property, and although it has taken many stressful months, the one saving grace has been Louise; she has kept me informed all the way through with regular calls updates and emails. Louise coincidently also sold me my previous home too and I would always try to buy through her again! She is professional, efficient and has been a beacon of light during an absolute nightmare.PositiveResponsiveness, Professionalism
Hi Jackie, thank you for taking the time to leave your review and your kind words regarding Louise, we do appreciate this. We hope you will enjoy your new home.
5/5
Recently exchanged amidst a shed full of problems surrounding exchange and completion dates, all caused by (and I'm sorry to say) my Solicitor acting on my purchase. Louise Carr was great in providing additional linkage and support between me and the solicitors on all sides. Not an experience I want to do again, but if I did I would definitely use Enfields Bitterne who has a real asset in Louise.PositiveResponsiveness, Quality, Professionalism, Value
Hi Gary, thank you for your review and kind words. Sorry to hear you had a challenging time with your Solicitor. We are incredibly proud of Louise's hard work and wish you all the best.
5/5
Enfields have been the most proactive estate agent I've come across in the house buying process. Charlotte has been repsonsive to all email and was very professional both on paper and in person. Thank you for such a pleasurable experience.PositiveResponsiveness, Professionalism
Hi Cherish, thank you for taking the time to leave your review and your kind words about Enfields and Charlotte. We wish you all the best for the future
5/5
Absolutely amazing service from Louise at Enfields. If you want someone that will go above and beyond to get your property over the line then Louise is the one. Great communication always. I highly recommend Louise and Enfields. Looking forward to working with you again on another purchase.PositiveResponsiveness, Quality, Professionalism, Value
Hi Tj, thank you for your very kind words and for taking the time to leave your review. We hope to be able to help you again very soon
5/5
Enfields have been excellent throughout the entire process. I would highly recommend using this estate agent. I want to personally recommend and thank Louise who has been a massive help throughout what was a very lengthy and stressful process. She constantly kept me updated and informed me of every step. She also did lots of chasing in her own time which meant so much to me! Thank you so much!PositiveResponsiveness, Professionalism
Hi Hannah, thank you for taking the time to leave your review and very kind words about Louise. We wish you all the best
5/5
Have received a 5* service from Enfields bitterne branch throughout. Was shown a property by George who was brilliant from start to finish. He was very thorough when doing the viewing and answered any questions I had - if he didnt know the answer he would ask the vendor and get back to me. When moving onto the negotiations I was dealt with by Kevin. He is honestly the best estate agent I have dealt with thus far. He was friendly and super efficient. In previous experience I have always found Iβve had to chase up for information. However with Kevin I didnt have to do that once. He kept in regular contact keeping me updated every stage. This made the process much less stressful. I would recommend Kevin and Enfields estate agent to everyone and anyone!PositiveResponsiveness, Quality, Professionalism
Hi Annahita, thank you for taking the time to leave your review and your very kind words. We hope your purchase will progress smoothly
5/5
Extremely pleased with the service we received from Enfields, especially Louise. She was always available to talk, constantly professional, helpful and informative. Despite major set backs with our bank due to covid she enabled our first time house purchase to remain on track and be completed as quickly as possible.PositiveResponsiveness, Professionalism
Hi Oliver, thank you for your review and your kind words about Louise. We really do appreciate you taking the time to do this. All the best with your new home.
5/5
We have just sold our property with Enfields Bitterne and couldnβt thank Louise enough for all the time and effort she put into our sale. She kept us informed of everything going on, she was always friendly and professional and she would always be chasing progress and letting us know. Louise is Enfields best asset!PositiveResponsiveness, Professionalism
Hi Linzi, thank you taking the time to leave this review. We are very lucky to have Louise. We would like to wish you all the best for the future
5/5
I have been dealing with Enfields for several months now on the sale of my property. Service has been excellent and they have gone above and beyond in many areas to ensure the sale and process went as smooth as possible. In particular, the communication with Kevin has been very frequent in keeping me updated on the progress of my sale. Very pleased with the service and would highly recommend them.PositiveProfessionalism
Hi Belinda, thank you for taking the time to complete a review, we do appreciate this and wish you all the best in your new home.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Bournemouth (383 Wimborne Road) has the most, with 747 reviews rated 4.2 out of 5, followed by Southampton (347 Shirley Road) with 486.
The 14 Enfields offices, by town:
80 reviews from sellers, rated 5.0 out of 5 on average. For example, Laura wrote: "Enfields had the property online, with great pictures, within a couple of hours and then sold it very quickly. Unfortunately, my conveyancer was utterly inept ..."
46 reviews from buyers, rated 4.8 out of 5 on average. For example, Steven-Mark wrote: "This was the first time for me buying a property and didn't know as much about the process as I probably should have. Kevin was amazing at helping me through ..."
19 reviews from landlords, rated 4.9 out of 5 on average. For example, Judi wrote: "I recently instructed the lettings team to market and manage our buy to let property. Jack explained the relevant fees and process very clearly, so I knew ..."
5 reviews from tenants, rated 4.2 out of 5 on average. For example, Chris wrote: "We dealt with Enfields when moving in to a rented property and found them to be very professional and very approachable. Georgia was especially helpful and ..."
Yes. In The Trusted Agent 2026 awards, Bitterne won Trusted Agent and Southsea won Trusted Agent. At The British Property Awards 2021 its branches won 1 Gold award.