Trusted Agent profile Β· Hampshire, Dorset and West Yorkshire

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Enfields estate agents in Bournemouth, Southampton, Bitterne and 6 more

4.5

β˜…β˜…β˜…β˜…β˜… Excellent

3,017 reviews across 14 offices and 4 platforms

www.enfields.co.uk

Enfields has 14 offices, in Bournemouth (two offices), Southampton (four offices), Bitterne, Pontefract, Eastleigh (two offices), Wakefield, Poole, Hythe and Southsea (Hampshire, Dorset and West Yorkshire). Together they have 3,017 reviews on four platforms, rated 4.5 out of 5 overall.

Google logo

4.5 / 5

2,440

Reviews on Google

All 14 offices

Facebook logo

4.7 / 5

133

Reviews on Facebook

All 14 offices

The Trusted Agent logo

4.9 / 5

183

Reviews on The Trusted Agent

All 14 offices

Trustpilot logo

261

Reviews on Trustpilot

Business-wide

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Enfields's 14 offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Enfields, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Enfields office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

My wife and I picked Enfields to sell our property based on the quality of their service when viewing houses to buy, and they really excelled. Having originally had only a couple of viewings over the space of several months with an online-only agency, Enfields generated many more viewings in a matter of weeks and soon found us a buyer. As it happened we found a property to buy through them as well and this was where they really shone. Our process of reaching exchange of contracts was quite tricky, with some hitches in the chain along the way. Enfields were absolutely fantastic, pro-actively moving both the sale and purchase along on our behalf, contacting solicitors, our vendors, and our buyer to keep things progressing. When there were issues they helped to resolve them, and consistently kept in touch, providing both updates and advice. Whether you're looking to buy, sell, or both I couldn't recommend them more."

James Β· 20 March 2018 Β· Enfields Southampton (347 Shirley Road)

Agent replied

Thanks so much James for this detailed feedback. Really appreciate it.

5/5

Google

A great team with a great leader. Very thankful I walked in today. Service is absolutely brilliant, very very refreshing. Thank you - would recommend without hesitation.

Will Β· 20 March 2018 Β· Enfields Southampton (347 Shirley Road)

Agent replied

Thanks Will, appreciate you taking the time to review us.

5/5

The Trusted Agent
Seller

Exemplary

From initial valuation through to completion Enfields have proved a fantastic choice. They demonstrated a genuine knowledge for the area and of their industry to help affectively market and sell my property. I have been kept up-to-date throughout the entire process via proactive, exemplary customer service. I would not hesitate to recommend Enfields Estate Agents, Bitterne.

Chris Β· 13 March 2018 Β· Enfields Bitterne

Agent replied Β· 19 March 2018

Hi Chris, Thank you for the review. It is much appreciated, we hope you will enjoy your new home Kind Regards Kevin

1/5

Google

Absolutely terrible estate agents. I advise all students to steer clear of them. I was a student moving into my first year house, and the property had not finished refurbishment on the move-in date set. There was no furniture at all and I had to wait a further week for everything to be completed, meaning I missed out on my freshers week, making my experience of going to university a nightmare to begin with. On top of this throughout the entire year Enfields were useless and we had so many problems it would take me hours to list them all. Stay away.

Liam Β· 12 March 2018 Β· Enfields Bournemouth (383 Wimborne Road)

5/5

Google

Great service, would definitely recommend them to anyone who's tired of dealing with dishonest agents.

Jason Β· 4 March 2018 Β· Enfields Bournemouth (56 Holdenhurst Road)

5/5

The Trusted Agent
Seller

Sale of late mothers bungalow

Enfields service was outstanding. The most important aspect is communication and considering we had 5 beneficiaries, a solicitor and a trust involved with the sale, they constantly kept me informed with the next step. From initial viewings through to exchange Enfields delivered a patient and professional service. Highly recommended.

Alison Β· 20 February 2018 Β· Enfields Bitterne

Agent replied Β· 22 February 2018

Hi Alison Thank you for the great review All the best Kevin

5/5

Google

I would definately recommend Enfields. The service they provided was excellent from the day the house went on the market to the day of completion.

Cheryl Β· 10 February 2018 Β· Enfields Pontefract

5/5

Google

Absolutely amazing from start to finish. Always available to speak to and very proactive 😊 All staff are professional and very friendly. Would highly recommend enfields to anyone. Thanks a millions! …

Kerrie Β· 10 February 2018 Β· Enfields Pontefract

5/5

Google

Bradley showed me and my girlfriend round a few properties in Ackworth and was very friendly and accommodating, he had a great attitude and was very helpful.

Connor Β· 10 February 2018 Β· Enfields Pontefract

5/5

Google

Excellent service from all the staff and management at Enfileds . Will use them again and recommend them to friends and family .

Julie Β· 10 February 2018 Β· Enfields Pontefract

Agent replied Β· 8 February 2025

Thankyou for your 5 stars

5/5

Google

Excellent service. Always on hand during the purchasing process. Very responsive both via email and when contacting the branch by phone

Mark Β· 10 February 2018 Β· Enfields Pontefract

Agent replied Β· 8 February 2025

Thankyou for your review

1/5

Google

Wouldn't touch with a very long barge pole ! Why people still use them is beyond me with their reputation

A Β· 20 January 2018 Β· Enfields Southampton (51 London Rd)

5/5

Google

Absolutely brilliant! I cannot fault the speed and professionalism I received when selling my house through Enfields in Hythe. I would highly recommend them to anyone looking to sell or buy their next home.

A Β· 20 January 2018 Β· Enfields Southampton (51 London Rd)

5/5

Google

I sold my old property and purchased my new one through Enfields in Hythe. The whole experience from start to finish was superb. Both Jamie and Mark handled the sale and purchase with professionalism, courtesy and skill. constantly updating me on progress, and made the whole process stress free. I would gladly recommend them to anyone.

A Β· 20 January 2018 Β· Enfields Southampton (51 London Rd)

5/5

Google

As a first time buyer, Enfields made the whole process very easy and as stress free as possible. Jamie and Mark were excellent throughout, including showing me a property I would never have even considered which has become the one I eventually bought! They were happy for me to view properties without any pressure and at my own pace, answered all the questions I had at each stage and kept me in the loop with how the sale was progressing. Both Jamie and Mark were very professional and I would have no hesitation in recommending them.

A Β· 20 January 2018 Β· Enfields Southampton (51 London Rd)

5/5

Google

Friendly reliable and always on the end of the phone to answer any queries or questions at any time day or night. Always willing to go the extra mile. Would highly recommend to others.

Louise Β· 13 January 2018 Β· Enfields Pontefract

Agent replied Β· 11 January 2025

Thankyou

5/5

Google

Fantastic customer service from Bradley. Extremely friendly and answered all of our questions and queries and pointed us in the direction of what we need to do going forward. This was just what we needed as first time buyers.

Ellie Β· 13 January 2018 Β· Enfields Pontefract

Agent replied Β· 11 January 2025

Thankyou for your your 5 star review

5/5

The Trusted Agent
Buyer

Fantastic Estate Agent

I would give you 10 stars if I could! Myself and my husband have recently gone through the process of buying a house through Enfields. Kevin has been fantastic and the communication has been first class. Always keeping us up to date and very quick to deal with any issues. I couldn't thank him enough. A special mention to Darryl who also has been brilliant!

Kerry Β· 5 January 2018 Β· Enfields Bitterne

Agent replied Β· 8 January 2018

Hi Kerry Thank you for the great review it is appreciated. Enjoy your new home! Kind Regards Kevin

5/5

The Trusted Agent
Seller

A1 service

From my initial call to Enfields, Bitterne in order to instruct them to market and sell my property, to the last call from Kevin advising me that my property had sold, I can honestly say that I found the whole process to be conducted extremely professionally by Kevin and all of his team. Daryl arrived promptly in order to market the property through the taking of professional photographs and taking his time in order to ask several questions about the property that assisted in the marketing. Daryl took his time in order to achieve an extremely professional package that resulted in my property being placed on a premium listing on Right Move and was obviously key in receiving several viewings and an offer within the week that it was initially marketed. Rio kept me fully informed at all times in regard to the time and dates of all viewings, making sure that if there were any changes, that I was made fully aware and to make sure that they fitted in with my schedule. Rio provided me with prompt calls after each viewing, providing feedback from each viewing. I never had to chase for any updates, which was really appreciated. Kevin kept me fully updated from the moment that the flat received a great offer that I accepted within the week that it was marketed. The service that I received was so good, that I recommended Enfields, Bitterne to a colleague who was having difficulty in getting any viewings for his property with his previous agent. I understand that since he decided to move over to Enfields, Bitterne that he received several viewings and that his property is now sold STC. Overall, I have nothing but positive comments to make in regard to my experience of having used Enfields, Bitterne and I would like to thank Kevin and his team. If you are looking for a professional, hassle free, non pushy and no upfront fees agent, then look no further than Enfields, Bitterne.... you won’t be disappointed.

Simon Β· 28 December 2017 Β· Enfields Bitterne

Agent replied Β· 2 January 2018

Hi Simon Thank you for the review, this is really appreciated We hope you will enjoy your new home Kind regards Kevin

5/5

Google

Rating only, no written review.

Songs Β· 10 December 2017 Β· Enfields Pontefract

5/5

Google

I have previously had bad experiences with using a letting agent to manage my property. I have to say that Enfields are a breath of fresh air, they are professional, helpful and put you as the customer first. I have opted for the guaranteed rent and full managed service and it’s been great! Kate has been a star, the council tried to charge me for council tax when they shouldn’t of. Kate must of spent hours on the phone to them sorting it for me, can’t thank her enough! Keep up the good work guys

Adam Β· 10 December 2017 Β· Enfields Bournemouth (383 Wimborne Road)

1/5

Google

Rating only, no written review.

Robbie Β· 2 December 2017 Β· Enfields Southampton (347 Shirley Road)

Agent replied

Sorry to receive this feedback. Please get in touch if we can help resolve anything.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Enfields

Which Enfields office has the most reviews?

Bournemouth (383 Wimborne Road) has the most, with 747 reviews rated 4.2 out of 5, followed by Southampton (347 Shirley Road) with 486.

Where are the Enfields offices?

The 14 Enfields offices, by town:

What do sellers say about Enfields?

80 reviews from sellers, rated 5.0 out of 5 on average. For example, Laura wrote: "Enfields had the property online, with great pictures, within a couple of hours and then sold it very quickly. Unfortunately, my conveyancer was utterly inept ..."

What do buyers say about Enfields?

46 reviews from buyers, rated 4.8 out of 5 on average. For example, Steven-Mark wrote: "This was the first time for me buying a property and didn't know as much about the process as I probably should have. Kevin was amazing at helping me through ..."

What do landlords say about Enfields?

19 reviews from landlords, rated 4.9 out of 5 on average. For example, Judi wrote: "I recently instructed the lettings team to market and manage our buy to let property. Jack explained the relevant fees and process very clearly, so I knew ..."

What do tenants say about Enfields?

5 reviews from tenants, rated 4.2 out of 5 on average. For example, Chris wrote: "We dealt with Enfields when moving in to a rented property and found them to be very professional and very approachable. Georgia was especially helpful and ..."

Has Enfields won any awards?

Yes. In The Trusted Agent 2026 awards, Bitterne won Trusted Agent and Southsea won Trusted Agent.

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