Trusted Agent profile · Hampshire, Dorset and West Yorkshire

Verified

Enfields estate agents in Bournemouth, Southampton, Bitterne and 6 more

4.5

★★★★★ Excellent

3,017 reviews across 14 offices and 4 platforms

www.enfields.co.uk

Enfields has 14 offices, in Bournemouth (two offices), Southampton (four offices), Bitterne, Pontefract, Eastleigh (two offices), Wakefield, Poole, Hythe and Southsea (Hampshire, Dorset and West Yorkshire). Together they have 3,017 reviews on four platforms, rated 4.5 out of 5 overall.

Google logo

4.5 / 5

2,440

Reviews on Google

All 14 offices

Facebook logo

4.7 / 5

133

Reviews on Facebook

All 14 offices

Trustpilot logo

261

Reviews on Trustpilot

Business-wide

Want a trusted local agent to help?

Tell us what you need and up to 3 trusted local agents will be in touch.

What do you need help with?

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Enfields's 14 offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Enfields, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Enfields office

Newest first, from every platform, with the office each review is about. First names only.

4/5

Google

First impression is a clean and efficient open plan office with smart intelligent staff. The place is clean and the process of buying or renting is also done in a methodical way. Apart from the normal buying selling or renting service you would expect, they also supply a full portfolio of support services - a one stop shop of services to take the worry and ease this stressful process through to conclusion. The staff are well dressed, polite and approachable with a knowledgeable helping hand along the way.

Simon · 13 November 2018 · Enfields Pontefract

Agent replied · 11 November 2024

Thankyou for your kind comments

5/5

Google

Enfields in Pontefract are fantastic! After getting no customer service from a local competitor, I swapped to Enfields and my experience couldn't have been more different. Everyone in the team is professional, hard-working and happy to help. They made a potentially stressful time, simple and straightforward. Thank you Enfields!

Emma · 13 November 2018 · Enfields Pontefract

Agent replied · 11 November 2024

Thankyou so much for your kind review. We're all glad we were able to help and make your experience a happy one.

5/5

Google

I have just purchased a property that was marketed by Enfields. From start to finish the staff were very friendly and extremely helpful. They bent over backwards to make the sale happen and help me in every way possible. I would say they even chased people up on my behalf that were not their responsibility. I could not recommend any higher. Great company. Thank you very much.

Dale · 13 November 2018 · Enfields Pontefract

Agent replied · 11 November 2024

Thankyou for your 5 star rating, we really appreciate it.

5/5

Google

I'd recommend Enfields to anyone looking to sell a house. We thought their suggested asking price was optimistic but we had an offer after the second viewing. Thereafter, Joanne worked tirelessly to deal with the issues that arose and did so with professionalism and a sense of humour. We can't thank her and the rest of the team enough.

Sue · 13 November 2018 · Enfields Pontefract

Agent replied · 11 November 2024

Dear Ms Walker, Thank you for your review, we are so pleased your experience with Enfields was a great one and we were very happy to achieve a sale for you. We wish you all the best. Kind Regards, Joanne Boaler

5/5

Google

When selling my mothers house I asked a well known chain of estate agents as well as Enfields for a valuation. I met both estate agents on the same day and selected Enfields as Andrew Baxter was so passionate and enthusiastic about his business and what Enfields could offer and we felt the marketing package was superior. Within a week of the property being placed on the internet we had an offer and the whole sale was completed in less then 3 months from the initial valuation. Enfields arranged the Energy Performance Certificate, the solicitors, carried out all the viewings and kept me informed through the whole process. I would have no hesitation in recommending them to anyone selling a property.

Stephen · 13 November 2018 · Enfields Pontefract

Agent replied · 11 November 2024

Dear Mr Walton, Thank you for taking the time in providing us with this fantastic review. It is very much appreciated for me and the team. Kind Regards, Andrew Baxter

5/5

Google

We purchased our house through Enfields at the end of February. The service was excellent and all the team were really helpful. I was really impressed with the sales progression, they worked hard to chase solicitors and keep things moving and it was nice knowing that we had someone we could trust to simply manage it without prompting. Even after the sale completed they responded quickly to additional queries. We are very happy in our home and hope to spend many years here, however when we decide that it is time to move again we will definitely be in contact with Enfields.

Simon · 13 November 2018 · Enfields Pontefract

Agent replied · 11 November 2024

Thankyou for your 5 star review. We really do like it when clients take the time to let other people know how happy they are with our service. Thankyou again.

5/5

Google

We had a bit of an odd request when we first approached Enfield’s as we saw our old family home on the market, unfortunately it sold super quick however we then looked into selling our home and purchasing a new one. Kevin and his team were always on the ball and from start to finish we have always been in the loop and dealt with professionally. I can’t thank the team enough for all their help, we would definitely be using them again if we move and would recommend them to anyone in a heartbeat! Thank you again Enfield’s!

Sophie · 12 November 2018 · Enfields Bitterne

Agent replied · 10 November 2024

Hi Sophie, Thank you for your review about Enfields - Bitterne and for any future recommendations. We hope you will enjoy your new home! Kind Regards Enfields - Bitterne

5/5

Facebook

Very good experience as a buyer, kept you informed throughout all the stages, supportive when issues arose and very professional company. Would most certainly use again as a buyer or seller

Mark · 10 November 2018 · Enfields Pontefract

Agent replied

Thankyou for your kind review. Were glad you had a good experience. We will continue to find new properties for you.

5/5

The Trusted Agent

Thank you

Thank you for all your help with selling our property, kept us up to date and in contact with our buyers. Very friendly and helpful

Clare · 9 November 2018 · Enfields Bitterne

Agent replied · 20 November 2018

Hi Clare Thank you for the review, it is appreciated. We wish you all the best in your new home Kind regards Kevin

5/5

Trustpilot

Great service, would use again

Recently purchased a property using Enfields. Whilst it took a bit of time, the team was really professional and helpful. Kept me in the loop and all in all was a good first time buying experience. Further thanks go to Sam and Shaun for all their help!

Alessandro · 9 November 2018 · Enfields Southampton (347 Shirley Road)

5/5

Trustpilot

Excellent all round service from start…

Excellent all round service from start to finish, would recommend to everyone and I was kept up to date throughout the sale.

Pete · 9 November 2018 · Enfields Southampton (347 Shirley Road)

5/5

Facebook

Recently purchased a property using Enfields. Whilst it took a bit of time, the team was really professional and helpful. Kept me in the loop and all in all was a good first time buying experience. Further thanks go to Sam and Shaun for all their help!

Alessandro · 9 November 2018 · Enfields Southampton (347 Shirley Road)

Agent replied

Alessandro Cristofoli, thank you for your kind review; we are happy to pass along your comments to the team here at Enfields Southampton! Thank you, and have a fantastic day!

5/5

Trustpilot

Extremely helpful in negotiating the deal.

Enfields (Sam and esp.Shaun) were extremely helpful when dealing with unreliable and unresponsive law firm which was dealing with our case during purchase of our flat in Southampton. We believe Shaun actually saved the deal as the seller would lose his patience if Enfields didn't intermediate on all sides. Jack from lettigs department was also very helpful and informative in the after-sale period. We were very happy with Enfields and highly recommend them.

Dana · 7 November 2018 · Enfields Southampton (347 Shirley Road)

5/5

The Trusted Agent

Shaun & Sam were extremely helpful in tough times

Enfields (Sam and esp.Shaun) were extremely helpful when dealing with unreliable and unresponsive law firm which was dealing with our case during purchase of our flat in Southampton. We believe Shaun actually saved the deal as the seller would lose his patience if Enfields didn't intermediate on all sides. Jack from lettigs department was also very helpful and informative in the after-sale period. We were very happy with Enfields and highly recommend them.

Dana · 7 November 2018 · Enfields Southampton (347 Shirley Road)

5/5

Facebook

Really great service and local knowledge. Honest about your prospects and considerate about your circumstances. They keep the ball moving and provide plenty of updates

Michelle · 7 November 2018 · Enfields Southampton (46 Oxford Street)

5/5

Trustpilot

Property Sale

Excellent service from the whole team. It didn't take long to get a buyer and once we did the whole team moved the sale through keeping us up to date and dealing with all and any issues that appeared. I wouldn't deal with any other estate agent but Enfields , they were excellent from start to finish and a special thanks to Sam, Shaun, Will and Jamie...Thanks Bernie

Bernard · 4 November 2018 · Enfields Southampton (347 Shirley Road)

5/5

Trustpilot

Great service - Amazing Sales Team

The sales team worked really hard and didn't stop until a buyer was found, We had an amazing number of viewing booked in a relatively short period of time so we really impressed with their reach and marketing. Once they'd found us a buyer we were kept up to date and they liaised with the solicitors and clients to ensure the sale went through as smoothly and quickly as possible.

Lisa · 3 November 2018 · Enfields Southampton (347 Shirley Road)

5/5

Trustpilot

I bought my flat through Enfield few…

I bought my flat through Enfield few months ago. Staffs are very professional and kept me informed all the way through the process. Thanks to Sam, Shaun and Jamie. Great team very recommendable.

Ronaldo · 3 November 2018 · Enfields Southampton (347 Shirley Road)

5/5

Trustpilot

friendly, helpful and professional

I purchased a property through Enfeilds. Sam and Shaun were assigned to my job and were friendly, helpful and professional. They helped keep the process going when things beyond our control slowed the process and worked to ensure a successful completion.

Mr · 2 November 2018 · Enfields Southampton (347 Shirley Road)

5/5

The Trusted Agent

Excellent, professional service. Would highly recommended

Fantastic service, professional and friendly staff who worked hard for us during a difficult completion process. Huge thank you to Will, Sam and Shaun for all their work.

Rob · 1 November 2018 · Enfields Southampton (347 Shirley Road)

5/5

Trustpilot

Fantastic service

Great, friendly, professional service. Worked hard for us during a difficult completion process. Would highly recommend them

Robert · 1 November 2018 · Enfields Southampton (347 Shirley Road)

5/5

The Trusted Agent

Very professional service

Brilliant service from the beginning to the end.. Very professional, informative and really helpful too. Would highly recommend!

Sylwia · 30 October 2018 · Enfields Southampton (347 Shirley Road)

5/5

Google

Rating only, no written review.

Steve · 24 October 2018 · Enfields Eastleigh (1E Leigh Road)

Agent replied · 22 October 2024

Always a pleasure dealing with you Mr Watkins. Thanks for the review.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Enfields

Which Enfields office has the most reviews?

Bournemouth (383 Wimborne Road) has the most, with 747 reviews rated 4.2 out of 5, followed by Southampton (347 Shirley Road) with 486.

Where are the Enfields offices?

The 14 Enfields offices, by town:

What do sellers say about Enfields?

80 reviews from sellers, rated 5.0 out of 5 on average. For example, Laura wrote: "Enfields had the property online, with great pictures, within a couple of hours and then sold it very quickly. Unfortunately, my conveyancer was utterly inept ..."

What do buyers say about Enfields?

46 reviews from buyers, rated 4.8 out of 5 on average. For example, Steven-Mark wrote: "This was the first time for me buying a property and didn't know as much about the process as I probably should have. Kevin was amazing at helping me through ..."

What do landlords say about Enfields?

19 reviews from landlords, rated 4.9 out of 5 on average. For example, Judi wrote: "I recently instructed the lettings team to market and manage our buy to let property. Jack explained the relevant fees and process very clearly, so I knew ..."

What do tenants say about Enfields?

5 reviews from tenants, rated 4.2 out of 5 on average. For example, Chris wrote: "We dealt with Enfields when moving in to a rented property and found them to be very professional and very approachable. Georgia was especially helpful and ..."

Has Enfields won any awards?

Yes. In The Trusted Agent 2026 awards, Bitterne won Trusted Agent and Southsea won Trusted Agent.

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent