Trusted Agent profile · Hampshire, Dorset and West Yorkshire
Verified
★★★★★
3,017 reviews across 14 offices and 4 platforms
Enfields has 14 offices, in Bournemouth (two offices), Southampton (four offices), Bitterne, Pontefract, Eastleigh (two offices), Wakefield, Poole, Hythe and Southsea (Hampshire, Dorset and West Yorkshire). Together they have 3,017 reviews on four platforms, rated 4.5 out of 5 overall.
2,440
Reviews on Google
All 14 offices
133
Reviews on Facebook
All 14 offices
183
Reviews on The Trusted Agent
All 14 offices
261
Reviews on Trustpilot
Business-wide
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Enfields had the property online, with great pictures, within a couple of hours and then sold it very quickly. Unfortunately, my conveyancer was utterly inept ...Read all 80 from sellers
This was the first time for me buying a property and didn't know as much about the process as I probably should have. Kevin was amazing at helping me through ...Read all 46 from buyers
I recently instructed the lettings team to market and manage our buy to let property. Jack explained the relevant fees and process very clearly, so I knew ...Read all 19 from landlords
We dealt with Enfields when moving in to a rented property and found them to be very professional and very approachable. Georgia was especially helpful and ...Read all 5 from tenants
Enfields's 14 offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Enfields, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotExcellent Service
Excellent Service from Chris at Enfields in Hythe. I was very confident that Chris could deal with any situation that arose during the sale of my property. I was kept informed at all times of how things were progressing. He went over and above the usual to help me in a very stressful time. Thank you again.
5/5
TrustpilotSold my property in 9 days back in…
Sold my property in 9 days back in September...faultless throughout!Thanks
5/5
GoogleRating only, no written review.
Thankyou for your 5 star review
5/5
FacebookIn assisting with the evaluation and marketing of a rental property Enfields Southampton have been very good and I would warmly recommend them. Jack Rees has dealt with the matter with experience and professionalism and Georgia Steel has timely and efficiently assisted throughout the whole process.
Hi Paolo Cipollini, thank you so much for your positive comments about Enfields Southampton! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
5/5
GoogleRating only, no written review.
We appreciate your positive review about your recent experience with us!
5/5
GoogleRating only, no written review.
Thank you again for taking the time to let us know how we did. We hope you have a great day!
5/5
GoogleRating only, no written review.
Hi Damian Brierley, we are very happy to have provided you with such a positive experience! We hope to see you soon!
5/5
GoogleFantastic efficient service all round
Hi Matthew, thank you so much for your positive comments about Enfields Southampton! Thank you, and have a fantastic day!
5/5
GoogleVery friendly and helpful team.
Thank you again for taking the time to let us know how we did. We hope you have a great day!
5/5
GoogleGreat service provided. Regular updates until sale of property
Hi Millie, thank you for your kind review; we are happy to pass along your comments to the team here at Enfields Southampton! Thank you again for leaving us this response!
2/5
Googlegood company. but need to improve a lot on info
Hi Sam Sharma, thank you for taking the time to let us know your feedback, we are disappointed to hear that you were not satisfied with your experience of our service, we would really like to have a better understanding about your experience if you could reach out to us at 023 8070 2000 at your earliest convenience and we will do our best to resolve this with you. We can see that you last used our service in January, is this correct? We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback.
5/5
GoogleEnfields were great in the purchase of my property. Sam and Shaun were my main point of contact and they excelled.
Qiao Chen, thank you for your kind review; we are happy to pass along your comments to the team here at Enfields Southampton! Thank you again for the great review!
5/5
GoogleGreat service, professional and friendly. Worked hard for us during a difficult completion process. Would highly recommend them.
Hi Robert, thank you for your kind review; we are happy to pass along your comments to the team, we hope to be of service to you again in the future. Best wishes, Enfields Southampton
5/5
GoogleExcellent communication throughout, both in the early negotiation stage and throughout, keeping us well informed and attempting to chase the vendor to speed up slow admin issues with the sellers management company and paperwork. Would recommend and use again.
Hi Steve, we are so happy to read such a great review about Enfields Southampton! If you have any further questions, please give us a call. We're always happy to help!
5/5
GoogleA very professional estate agent who know their stuff without being overly salesy. They were clear and upfront with the process and costs from the start, and used data to help me decide the right price to pitch my house at. They kept me updated with viewings and feedback. They advised well during the bidding process, so I felt I got the best possible offer. From offer to sale they kept me updated regularly, communicated well with the other estate agent in the chain and kept the solictors moving. Overall, they did everything a good estate agent should do. Thanks to Sam and Shaun's hard work, my house was on the market for about a month before offer accepted, and about 10 weeks from offer to completion. I'd definitely recommend them again.
Aoife Doran, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Enfields Southampton. Please don't hesitate to reach out to us if there's anything more we can do!
5/5
GoogleThe team at Enfields Shirley work hard for you with good communication throughout. I recommend them for their local knowledge and persistence. Thankyou to Sam and Shaun.
Hi Dan, we are very happy to have provided you with such a positive experience! We sincerely thank you for the review, if you have any further questions, please don't hesitate to reach out!
4/5
GoogleVery good estate agent. Kept me informed throughout the whole sales process. Quick to respond to inquiries.
Hi Huw, Thanks, we're happy you found our staff to be so supportive during your experience here at Enfields Southampton. Thank you for taking the time to leave us this feedback. All the best.
5/5
GoogleHi Sam, Shaun, and all at Enfields, Shirley I would like to say that the service we received from you all was excellent There was a phone call every week, even when there was nothing to report, and towards the end of the process a lot of chasing up of other estate agents and solicitors went on. Thank you all, and if there was another house move (which there won’t be) I would have no hesitation to ask for your help again, and I will certainly recommend Enfields to anyone else who would be interested. Best wishes Mary Whatley
Thank you for your kind review Mary; we are happy to pass along your comments to the team here at Enfields Southampton! We hope to be of service to you again in the future. Best wishes, Enfields Southampton
5/5
GoogleBrilliant service from the beginning to the end. Very professional, informative and really helpful staff. Would highly recommend!
We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
5/5
GoogleI recently bought my first house with the help of Enfields at Shirley branch in Southampton. Sam and Shaun kept us informed throughout the whole process about everything and stayed patient whenever we called to asked questions about the house. We could always relay on their call back and succeeded to get the key to our first HOME;) Thank you
Malgorzata Conteh, thank you for your kind review; we are happy to pass along your comments to the team here at Enfields Southampton! Please let us know if there is anything else we can do for you; we are more than happy to help!
5/5
Google- Very helpful - Quick acting - Kept me informed the whole way - Actually valued my property correctly (some estate agents were miles off in value and much lower) - Excllent service. - Services price was competitive / on par with estate agents that would have done less. - Will use again for sure. - Have since recommended them several times.
Hi Ray Davis, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Enfields Southampton
5/5
GoogleGreat service, both from the sales department and the lettings team too. Kept us well informed with progress of both our sale and finding a tenant. They worked tirelessly until they'd found a buyer and tenant. Couldn't recommend them highly enough, the best estate agents I've dealt with in a very long time.
Hi Lisa, thank you so much for your positive comments about Enfields Southampton! If you have any further questions, please don't hesitate to reach out!
5/5
GoogleAwesome bunch of people, gave great advice and top notch support. In particular their communication was brilliant. Also, they are thorough with research and fair/accurate with there appraisals. Would highly recommend this branch of Enfields.
Hi Matthew, thank you for your kind review; we are happy to pass along your comments to the team here at Enfields Southampton! Thanks again for the recommendation, and have an amazing day!
5/5
GoogleWe had a great experience with Enfields and especially with Sam, as he looked after us from the beginning, making an extra effort to ensure all the parts involved are working together so we can be moving into our new house as quickly as possible. Big thank you x
Veronica Calin, thank you for your kind review; we are happy to pass along your comments to the team here at Enfields Southampton! Please let us know if there is anything else we can do for you; we are more than happy to help!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Bournemouth (383 Wimborne Road) has the most, with 747 reviews rated 4.2 out of 5, followed by Southampton (347 Shirley Road) with 486.
The 14 Enfields offices, by town:
80 reviews from sellers, rated 5.0 out of 5 on average. For example, Laura wrote: "Enfields had the property online, with great pictures, within a couple of hours and then sold it very quickly. Unfortunately, my conveyancer was utterly inept ..."
46 reviews from buyers, rated 4.8 out of 5 on average. For example, Steven-Mark wrote: "This was the first time for me buying a property and didn't know as much about the process as I probably should have. Kevin was amazing at helping me through ..."
19 reviews from landlords, rated 4.9 out of 5 on average. For example, Judi wrote: "I recently instructed the lettings team to market and manage our buy to let property. Jack explained the relevant fees and process very clearly, so I knew ..."
5 reviews from tenants, rated 4.2 out of 5 on average. For example, Chris wrote: "We dealt with Enfields when moving in to a rented property and found them to be very professional and very approachable. Georgia was especially helpful and ..."
Yes. In The Trusted Agent 2026 awards, Bitterne won Trusted Agent and Southsea won Trusted Agent.
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