5/5
it was a grate experience I recommend 100%

Trusted Agent profile · Middlesex, Kent, Greater London and more
Verified
★★★★★
4,840 reviews across 17 offices and 5 platforms
Ellis & Co has 17 offices, in Wembley (two offices), Greenford, London (two offices), Finchley, Bounds Green, Stanmore, Tottenham, Harrow, Willesden Green, Sidcup, Enfield, Bethnal Green, Tonbridge, Islington and Kenton (Middlesex, Kent, Greater London and Hertfordshire). Together they have 4,840 reviews on five platforms, rated 4.6 out of 5 overall.
3,691
Reviews on Google
All 17 offices
34
Reviews on Facebook
All 17 offices
2
Reviews on Yell
All 17 offices
841
Reviews on Trustpilot
All 17 offices
211
Reviews on allAgents
All 17 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
We came to Ellis & Co after several fruitless months spent trying to sell our shared ownership property through our housing association. Peter was very helpful ...Read all 11 from sellers
Pritam Patel was extremely helpful when working with me to help find a new home. I am very happy with the level of customer service I received; the whole ...Read all 17 from buyers
I have been letting out my property for some years now and Ellis and Co. have always exceeded my expectation. I recently dealt with Saumil who quickly and ...Read all 9 from landlords
I came accross Ellis & Co on my search for a rental property in the Tonbridge area. The first member of staff I encountered was Daisy , she proved to be very ...Read all 20 from tenants
Ellis & Co's 17 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
it was a grate experience I recommend 100%
5/5
Very nice services , excellent professionalism
5/5
Never seen someone , to have such dedication towards coustumers needs
5/5
Staff very friendly , and professional always looking for the best way to help
5/5
Really impressed with the service I received and by how professional and helpful Neel was! Thanks a lot!!
5/5
Excellent , Agency and they are allways there to help
5/5
Very good agency , friendly staff and , they give what they promise
5/5
Really satisfied with service. The man who helped me Neel was extremely friendly and helpful.
5/5
Lovely staff, very helpful especially neel who made sure I felt welcome and assisted me in any way he could. Excellent.
5/5
Iam very thankful to ellis and vo, especially Mohammed Zeeshan who helped to get good apartment to let in a very short time and made the process quick and smooth. I highly recommend others to approach them for any lettings.
5/5
Responsive and quick in helping me buy my first property many thanks to Jatender!
Many thanks for the kind review and congratulations on purchasing your new home.
5/5
Friendly and professional service from Jason, thank you for your help!
It was a pleasure to be of service to you Mr Chan.Thank you for the glowing review.
5/5
Jason was excellent in assisting us in our property purchase. He was very accommodating and went the extra mile to help us. I would recommend Ellis and Co. Thank you.
We are delighted to have assisted you.
4/5
Good.
Thank you for your positive feedback its much appreciated.
5/5
We've now bought two homes with Ellis. The first back in 80's and the second recently. They are as good now as they were then. No nonsense, no hard sell, friendly, and understanding of the difficulties and stress involved in the process of making such a huge life commitment. Mark and Tony helped with every step - mortgage, conveyancing and all the surveys. Definitely the best estate agent we've ever dealt with, and we've had failed experiences with all the other N11 and N10 local offices.
Hi Adam. Many thanks for your review, we really appreciate you taking the time to leave it. Wishing you and your family all the best in your new home!
5/5
I highly recommend selling with Ellis & Co. Ross and his team were extremely professional and kept us informed throughout the entire process. They are honest and upfront in their approach which made selling with them very easy. Ross in particular went out of his way to ensure the sale went through as smoothly and as quickly as possible.
5/5
Ross has been a great help throughout the process. Really appreciated his help and guidance through, and ultimately very happy with the outcome
Thank you for your kind words, Ross
5/5
I cannot recommend Ross and the team highly enough. They were honest and realistic with their valuation and sale price. They kept us updated and informed as things progressed and regularly chased the buyer. After the first sale fell through the second one completed in 28 days.
Thank you so much for leaving us a wonderful review it means so much and wish you and your family good health and happiness for the future
1/5
Especially for female Asian foreigners, avoid humiliation and harassment here. I was very happy I finally found the house I like within my budget, on top of that, I had a day off the next day and I had time to view the house to fulfil my living plan. Ross White was the one who answered the phone, he questioned my financial details, which made me feel uncomfortable to disclose my privacy to a stranger who I had never met before. So I told him I was fixable and I was able to manage it. Unfortunately my answer wasn’t the script he liked to hear. He yelled on the phone with rage “I DON’T WANT SOMEONE WASTE MY TIME TO JUST VIEW THE HOUSE!!”, then he carried on yelling on the phone and repeated the questions “SO, WHAT IS IT!???”. I felt offended and shocked, my heart was plumbing and I was shaking. I felt I got forced to give up my privacy to exchange a chance to view my dream house. After I answered him, he repeated the questions and needed me to answer again. I felt unsafe to disclose my details again in public, but he made me learn that if I didn’t follow his words then I would get shouted at and I wouldn’t get a viewing appointment slot from him. Then Ross said he was arranging the booking on Saturday (which was 5 days later), he would call me and let me know my slot to view the house once he was done. So, after all the hustle, I couldn’t get my viewing on the next day during my day off. I told him I wouldn’t pick up strange numbers and asked him what numbers he would call me, so I won’t miss the call. Ross told me it’s the same 020 numbers I called. I didn’t save the numbers, I needed to beg few times for the complete phone numbers. I requested another agent to deal with me, but Ross said he was the one responsible for the house I like. The next day he didn’t call me back, so I called Ellis & Co again for the viewing appointment again. Ross said he remembered me, he was still working on his Saturday appointment and would let me know later. The 1st time I called to arrange my viewing appointment was on Monday, then I called again on Tuesday. Today is Friday and the Saturday viewing appointment is tomorrow, but I still haven’t heard anything. I feel the estate agent decided I don’t deserve to view the house through his power, because I failed to pass the phone interview in an Asian female tone of voice with accent.
5/5
Would have given 7 stars if it would have been possible. As a tenant, Craig's level of professionalism and soft skills knowledge is outstanding. I would recommend working with them any day.
5/5
Adam Kiani has been absolutely wonderful. He's been responsive to all of my questions (and I had a lot -sorry Adam!) and he helped make our move smooth. Really grateful to have had such a nice experience with something that's generally quite stressful.
1/5
AVOID AT ALL COSTS!!
AVOID AT ALL COSTS!!! They work in a public sector however they have no work etiquettes what so ever . The way they treat their customers is honestly appalling and the workers must be humbled Would strongly recommend PR training for them.
Dear Ana, can you please contact me directly so that we can discuss your comments in more detail as I am keen to know more. Howard Star 020 8863 3334 option 2. Thank You
5/5
Moving house is a major thing
Moving house is a major thing! And to achieve this you need the right agency and the right team. And this is Ellis & Co Stanmore and it's great team. Professional, friendly, patient and hard-working, they guide you all the way through. Many thanks to them all.
Dear Artemis, I hope the moving day went well and you very quickly get settled in to your new home. Acting as your agent was nothing more than a pleasure for us and we are delighted that the move finally happened. Thank you very much for the kind words and please, keep well. Howard
5/5
"Ellis & Co High standard..."
Ellis & Co High standard professionals will recommend my Family and friends. Five star services.I am really happy that I have used them.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Ellis & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Ellis & Co and its branches won awards at The British Property Awards in three years, most recently 2025.
British Property Awards winners in three years, the group and its branches: 2023, 2024, 2025.
British Property Awards by year, 2023 to 20252025 2 Gold The British Property Awards 2025 winners
2024 1 Gold The British Property Awards 2024 winners
2023 1 Gold The British Property Awards 2023 winners
Source: The British Property Awards winners lists, as published, linked by year.
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Wembley has the most, with 959 reviews rated 4.6 out of 5, followed by Greenford with 495.
The 17 Ellis & Co offices, by town:
11 reviews from sellers, rated 4.8 out of 5 on average. For example, Rob wrote: "We came to Ellis & Co after several fruitless months spent trying to sell our shared ownership property through our housing association. Peter was very helpful ..."
17 reviews from buyers, rated 5.0 out of 5 on average. For example, Tiasha wrote: "Pritam Patel was extremely helpful when working with me to help find a new home. I am very happy with the level of customer service I received; the whole ..."
9 reviews from landlords, rated 4.7 out of 5 on average. For example, Massimo wrote: "I have been letting out my property for some years now and Ellis and Co. have always exceeded my expectation. I recently dealt with Saumil who quickly and ..."
20 reviews from tenants, rated 4.9 out of 5 on average. For example, Carl wrote: "I came accross Ellis & Co on my search for a rental property in the Tonbridge area. The first member of staff I encountered was Daisy , she proved to be very ..."
Yes. In The Trusted Agent 2026 awards, London won Gold, Wembley won Trusted Agent and Bounds Green won Trusted Agent. At The British Property Awards 2025 its branches won 2 Gold awards. The group and its branches have also won 2 other industry awards since 2023.