Trusted Agent profile · Middlesex, Kent, Greater London and more

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Ellis & Co estate agents in Wembley, Greenford, London and 12 more

4.6

★★★★★ Excellent

4,840 reviews across 17 offices and 5 platforms

www.ellisandco.co.uk

Ellis & Co has 17 offices, in Wembley (two offices), Greenford, London (two offices), Finchley, Bounds Green, Stanmore, Tottenham, Harrow, Willesden Green, Sidcup, Enfield, Bethnal Green, Tonbridge, Islington and Kenton (Middlesex, Kent, Greater London and Hertfordshire). Together they have 4,840 reviews on five platforms, rated 4.6 out of 5 overall.

Google logo

4.6 / 5

3,691

Reviews on Google

All 17 offices

Facebook logo

3.8 / 5

34

Reviews on Facebook

All 17 offices

Yell logo

1.0 / 5

2

Reviews on Yell

All 17 offices

Trustpilot logo

841

Reviews on Trustpilot

All 17 offices

allAgents logo

211

Reviews on allAgents

All 17 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Ellis & Co's 17 offices, most reviewed first. Each has its own page.

Latest reviews from every Ellis & Co office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

I have had very good service from Ellis & Co Wembley in regards to letting my property with them over the last year. The whole process was dealt with utmost care and attention. My calls are always answered which is important to me. Recently there was a need for the tenants to contact the maintenance team and Jatin emailed me over all the details and worked through rectifying everything using their tradespersons. He told me he was new there and honestly I would not have known with his knowledge and professionalism.

Sachin · 27 March 2022 · Ellis & Co Wembley

5/5

Google

Paul Rudolph was fantastic! He was professional and extremely helpful. We felt comfortable throughout every stage of our house purchase and we found him very accommodating, ensuring that all stakeholders were aligned throughout the whole process. Would be happy to recommend him going forward. Andreas & Jodie

Andreas · 27 March 2022 · Ellis & Co Enfield

5/5

Google

amazing!! so helpful and proffesional!!

Sz · 26 March 2022 · Ellis & Co Golders Green

Agent replied

Thank you,we appreciate your 5 star review.

5/5

Google

Great agent, patient, direct, persistent and good communication. Would deal with Alicia C again!

Dave · 26 March 2022 · Ellis & Co Golders Green

Agent replied

Thank you Dave.We would love to be of service to you again whenever you may need us in the future.

4/5

Google

I currently have a property that is let by Ellis and co. I have found The staff as professional, approachable and dependable. I would sincerely recommend them.

Vijay · 26 March 2022 · Ellis & Co Golders Green

Agent replied

Your review has put an extra spring in our step.Thank you Vijay.

5/5

Google

Staff are all super friendly. Alicia Casingenia has helped enormously preparing my home For Sale. Trust her 100%

Rosann · 26 March 2022 · Ellis & Co Golders Green

Agent replied

Thank you for taking the time to post such a positive review.

5/5

The Trusted Agent
Seller

Expertise in the local market

The great thing about the team at Ellis and Co is their knowledge and experience of the property market in the local area, its second to non, i would highly recommend them as they know what their doing

David · 25 March 2022 · Ellis & Co Willesden Green

5/5

Google

I have been renting a property out through Ellis and Co for nine months now and they have been fantastic. Daisy is excellent at her job, she is always organised and is a pleasure to deal with. If any issues with the property arise they have a great team of tradesmen they work with to fix them. I could not recommend them any more.

Suzanne · 25 March 2022 · Ellis & Co Tonbridge

5/5

Google

Top work. Neel helped me out very well, didnt need to chase him and sorted me out with a great place. Can't fault them.

Juman · 25 March 2022 · Ellis & Co Greenford

5/5

Google

Very good experience with them, especially Adam, he took care of the whole process and was very quick to answer all my questions

Cheng · 25 March 2022 · Ellis & Co Bethnal Green

1/5

Google

Very poor Misspelled my contract and miscalculated simple figures

Matthew · 20 March 2022 · Ellis & Co Islington

1/5

Google

Rating only, no written review.

Koji · 20 March 2022 · Ellis & Co Islington

1/5

Google

Predatory marketing tactics. Unprofessional. Disrespectful. They'll put you through the process of asking for your budget, only to then place you in a bidding war between other prospective tenants, whilst disguising it as a viewing. My partner and I to a so-called viewing today. They decided to sneakily invite 40+ other people the the viewing and have us all fight for the place (to rent, baring in mind. Not to buy). People who have traveled a far included, only to have us all queue up a flight of stairs to be given a small opportunity to see the property. Given the amount of people they'd invited, they increased the asking price and put the tenants in a position to come away from the viewing and engage with a bidding war to even be considered for what had become an overpriced mediocre property. We then found out they wanted to take the holding deposits, then have everyone wait over the weekend to find out if they'd been "selected for consideration". We walking out, as did many others. Some out of anger, others because they had been priced out of the negotiations (despite given their budget from the beginning These guys are an expression of everything wrong with the property rental market. Predatory tactics to play desperate people off one and other. Shameful. Don't touch with a barge pole.

CJ · 20 March 2022 · Ellis & Co Islington

1/5

Google

thought i’d finally found a good letting agency when i moved into my current place because our agent was friendly but alas… we moved in august and have been waiting on some quite serious repairs ever since (including a barely working shower). it’s march and we’re still waiting. my emails have been ignored multiple times by maintenance and they have absolutely no sense of urgency in fixing anything for you despite how important it is. we received a threatening email today about our rent being one day late and how this is a breach of contract despite the fact that they are breaching our contract daily by disregarding issues in our property for SEVEN MONTHS. massively disappointed, don’t use this letting agency. i tried to be patient and friendly at first and give them the benefit of the doubt but this is utterly ridiculous.

P · 20 March 2022 · Ellis & Co Islington

5/5

Google

Very good agents that have everyone’s best interest at heart even above their own. They manage a property for me with very irrational and demanding tenants and I couldn’t do this without their help and support. I also sold a property with them recently and the service was over and above my expectations.

Qemal · 20 March 2022 · Ellis & Co Islington

1/5

Google

Tenants who are dealing with Ellis and Co make sure you KNOW YOUR RIGHTS. Alongside a rather unscrupulous landlord they tried to take our whole deposit (initially 110% of it), treating it as if the money was theirs to take. Thankfully we had been warned by previous tenants and so used the deposit protection system and after some serious stress got it all back. I would really recommend any tenants dealing with them to be clear on what is and isn’t your responsibility. They tried to intimidate us but thankfully my partners a lawyer and had seen this kind of thing before. In a reply to the below - you worked on his behalf and were given full responsibility by him in all emails we saw. Registering with the independent deposit scheme is a legal requirement, not a kind gesture.

Liza · 20 March 2022 · Ellis & Co Islington

Agent replied

Thank you for your review. We were not managing this property merely passing on messages from your landlord. In fact we registered the deposit with a custodial scheme rather than the landlord holding the funds with insurance which was to your benefit.

5/5

Google

We have nothing but positive things to say about Ellis&Co. During our tenancy they were quick to respond to any issues. Highly recommend these guys to prospective tenants- easy and pleasant to deal with.

Marius · 20 March 2022 · Ellis & Co Islington

1/5

Google

Avoid unless you aren’t fussed about keeping any of your deposit - crooks!

J · 20 March 2022 · Ellis & Co Islington

5/5

Google

Very good . I'm both a tenant and a landlord with this company. I have some very difficult students in my rented property with ellis and Co. They manage the property exceptionally well with rent arrears and constant complaints that are most often entitled tenants that have little grip on real life.

Chapterz · 20 March 2022 · Ellis & Co Islington

5/5

Google

Excellent service managing my rented property for several years. Very reliable and impeccable service, highly recommended.

Stan · 20 March 2022 · Ellis & Co Islington

4/5

Google

Rating only, no written review.

Francisco · 20 March 2022 · Ellis & Co Islington

1/5

Google

One of the worst estate agents I have had to deal with.

Dustin · 20 March 2022 · Ellis & Co Islington

Agent replied

Hi. We have no record of any contact with you. This office is in Angel islington

5/5

Trustpilot

Great service

The work was just amazing, the team fixed everything inline and Klaudia helped me in organizing everything in all necessary aspects She is just amazing,great customer service

Joy · 19 March 2022 · Ellis & Co Harrow

Agent replied

Hi Jojo, great review thank you very much, we also think Klaudia is amazing!

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Ellis & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Ellis & Co and its branches won awards at The British Property Awards in three years, most recently 2025.

British Property Awards winners in three years, the group and its branches: 2023, 2024, 2025.

British Property Awards by year, 2023 to 2025

Source: The British Property Awards winners lists, as published, linked by year.

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Questions about Ellis & Co

Which Ellis & Co office has the most reviews?

Wembley has the most, with 959 reviews rated 4.6 out of 5, followed by Greenford with 495.

Where are the Ellis & Co offices?

The 17 Ellis & Co offices, by town:

  • Bethnal Green: 485-487 Bethnal Green Road, E2 9QH
  • Bounds Green: 10 Queens Parade, Brownlow Road, Bounds Green, Greater London, N11 2DN
  • Enfield: 58 Church St, Enfield, Hertfordshire, EN2 6AX
  • Finchley: 341 Regents Park Road, Finchley, N3 1DP
  • Golders Green: 52 Golders Green Road, London, NW11 8LN
  • Greenford: 318 Ruislip Road East, Greenford, UB6 9BH
  • Harrow: 8 College Road, Harrow, Middlesex, HA1 1BE
  • Islington: 76 Essex Road, Islington, N1 8LT
  • Kenton: 272 Streatfield Road, Kenton, Middlesex, HA3 9BY
  • Mill Hill: 22 The Broadway Mill Hill, London, NW7 3NJ
  • Sidcup: 257 Blackfen Road, Sidcup, Kent, DA15 8PR
  • Stanmore: 66 The Broadway, Stanmore, Middlesex, HA7 4DU
  • Tonbridge: 93 High Street, Tonbridge, Kent, TN9 1DR
  • Tottenham: 26 West Green Road, Tottenham, N15 5NP
  • Wembley: 4 Ealing Road, Wembley, HA0 4TL
  • Wembley Park: 51 Bridge Road, Wembley, Middlesex, HA9 9AG
  • Willesden Green: 29 Walm Lane, Willesden Green, NW2 5SH
What do sellers say about Ellis & Co?

11 reviews from sellers, rated 4.8 out of 5 on average. For example, Rob wrote: "We came to Ellis & Co after several fruitless months spent trying to sell our shared ownership property through our housing association. Peter was very helpful ..."

What do buyers say about Ellis & Co?

17 reviews from buyers, rated 5.0 out of 5 on average. For example, Tiasha wrote: "Pritam Patel was extremely helpful when working with me to help find a new home. I am very happy with the level of customer service I received; the whole ..."

What do landlords say about Ellis & Co?

9 reviews from landlords, rated 4.7 out of 5 on average. For example, Massimo wrote: "I have been letting out my property for some years now and Ellis and Co. have always exceeded my expectation. I recently dealt with Saumil who quickly and ..."

What do tenants say about Ellis & Co?

20 reviews from tenants, rated 4.9 out of 5 on average. For example, Carl wrote: "I came accross Ellis & Co on my search for a rental property in the Tonbridge area. The first member of staff I encountered was Daisy , she proved to be very ..."

Has Ellis & Co won any awards?

Yes. In The Trusted Agent 2026 awards, London won Gold, Wembley won Trusted Agent and Bounds Green won Trusted Agent. At The British Property Awards 2025 its branches won 2 Gold awards. The group and its branches have also won 2 other industry awards since 2023.

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