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★★★★★ 4/5
allAgentsI have used the Ellis and Co
I have used the Ellis and Co on West Green Road three times. Each time they have got me very good, suitable tenants for my property. They were always very courteous, helpful and reliable.
Ellis's fee of three weeks' rent for finding and vetting tenants I consider reasonable, in contrast to other agencies that charge an ongoing fee, irrespective of the length of the letting period.
I would rate them as excellent except for a misunderstanding regarding the taking of an inventory with my latest tenants. I would like to rate them "very good" rather than just "good".
Joan · 10 December 2011 · Ellis & Co Tottenham
Agent replied · 21 February 2025
Thank you Joan for the review and it is always a pleasure to do business with you, Yes, there was an issue with Inventory at the time, in that it was provided late by the then company that we were using. We have now resolved this by switching to a new inventory company and have a 2 day turn around from them. I hope that we can continue to act as your letting agent in fnding tenants for you, and we can provide you with the excellent service that we strive to. Moustafa Ozkurt, Branch Manager.
★★★★★ 5/5
allAgentsEveryone at Ellis & Co
Everyone at Ellis & Co were very friendly and extremely helpful in sorting out our property to rent. They kept us informed the whole way through the process and organised meetings at times that were suitable for us, even staying late so we could sort everything out.
Extremely helpful, I would definitely rent from them again!
Juliet · 9 December 2011 · Ellis & Co Tottenham
★★★★★ 5/5
allAgentsI have worked with Moustafa
I have worked with Moustafa Ozkurt and his team for the last 5 years and they have ALL always been a very hard-working, professional, friendly and reliable team. They have always gone out of their way to ensure my property always has good tenants and is never empty. I'm not always in the country but feel rest assured that my property is in good hands. Well done guys, really appreciate your efforts!
Priti · 6 December 2011 · Ellis & Co Tottenham
★★★★★ 4/5
allAgentsWas very good at getting a
Was very good at getting a tenant in as fast as possible as was needed. Found that service was very good and helpfull. Would recommend.
A · 6 December 2011 · Ellis & Co Tottenham
★★★★★ 4/5
allAgentsI wish the Agent would pay
I wish the Agent would pay more attention to keeping items well maintained plus the way the Tenants uses the Fridge, Washing Machine, furnitures etc and ensure that New Items bought for the Property on behalf of the Landlord are not condemned immediately they are off the Warranty period (12 months) in favour of buying new ones for the Property. That will reduce the expenses of keeping the Tenant and make the Investment Property more worthwhile.
Ellis · 3 December 2011 · Ellis & Co Tottenham
★★★★★ 5/5
allAgentsAll of the staff in this
All of the staff in this agency (Ellis & Co) have always been reliable and helpful on assisting in whatever my needs have been, and they have always assisted to completion and to my satisfaction.
The staff have always notified me promply for issues that have arisen and have assisted me to resolve those matters effectively and efficiently.
Zahid · 1 December 2011 · Ellis & Co Tottenham
★★★★★ 5/5
allAgentsThis was our first time
This was our first time letting through an agent.
We found them to be very easy to work with and we were kept informed on a daily basis of viewings/possible interest from prospective tenants. We were very picky with the type of tenants we wanted and they did their best to filter applicants as required. Would definitely recommend them.
Geoff · 1 December 2011 · Ellis & Co Tottenham
★★★★★ 5/5
allAgentsFor all my properties in
For all my properties in Tottenham I only use Ellis and Co/ West Green Road.
The service is excellent. Low turnover of staff so I always meet the same people and this makes the Landlord and Agent relationship very personal. I know they take great care whom they place in my properties and if they feel the tenant is not right we do not procced thereby avoiding bad situations. I am also left with the feeling that they value the Landlord and Agent relationship over an above the commission and this give me the confidence to go back time and time again.
No hesitation in receommending them to any other Landlords in the area.
MR · 1 December 2011 · Ellis & Co Tottenham
★★★★★ 5/5
allAgentsI used the WIllesden office
I used the WIllesden office to assist with the purchase of a property. My contact, Damien, was very informative, flexible and returned calls if i left messages. As an experienced property investor, good communication is a key element, good news or bad i need to be kept informed with acturate information. Damien was excellent in this respect and no matter what day or time he kept me informed. This was my first encounter with Ellis & Co and i hope to have serveral more in the future.
Riz · 11 November 2011 · Ellis & Co Willesden Green
★★★★★ 5/5
allAgentsWe sold our grandmother's
We sold our grandmother's house through Ellis in Willesden. There were several beneficiaries, most of us living outside the UK, and Sales Manager Damien Ellison and his colleague Peter were fantastic in every way, from finding a buyer, keeping us informed of the process, and being tremendously helpful. The sale got a bit complicated due to the Landlord but Damien stayed on top of everything for us, which we were so thankful for as we were not there.
I was so impressed and thankful to Damien that I would recommend him for Agent of the Year!
J · 21 October 2011 · Ellis & Co Willesden Green
★★★★★ 5/5
allAgentsWe used Ellis & Co,
We used Ellis & Co, Willesden, to sell our grandmother's flat. Damien and Peter were always helpful, but when things got complicated, Damien went above and beyond the call of duty. He was a tremendous help to our family and we'll always be grateful to him for everything he did.
Erika · 21 October 2011 · Ellis & Co Willesden Green
★★★★★ 5/5
allAgentsI've had my property managed
I've had my property managed for 6 years. From the beginning on being advised how to prepare it, finding a tenant, carrying out the relevant checks, and finally managing i honestly can't fault them.
Cheers Peter and Margaret...
Gary · 15 October 2011 · Ellis & Co Willesden Green
★★★★★ 5/5
allAgentsI have been dealing with the
I have been dealing with the Willesden Branch for the last 3 years and have had no issues what so ever. I was a first time landlord when i first approached Ellis and Co in Willesden and they guided me through the whole process step by step. They also promised good tennants and no void periods whcih is exactly what they delivered. I cannot recommend them enough.
Lee · 12 October 2011 · Ellis & Co Willesden Green
★★★★★ 5/5
allAgentsFor more than ten years the
For more than ten years the Ellis team in the Walm Lane. Willesden, branch looked after my flat, and the tenants, with such warm-spirited and reassuring efficiency that I,living abroad, rarely had to give any thought to the maintenance of the flat or the care of tenants. The accounting was always impeccable and, when I finally decided to sell the flat, the Walm Lane team could not have been more helpful.
For their close attention I would give them a five-star rating.
Marrion · 12 October 2011 · Ellis & Co Willesden Green
★★★★★ 5/5
allAgentsI am a tenant who has been
I am a tenant who has been renting for 9 months and I have found the service from all members of staff to be polite, respectful and helpful. Very comforting to know that in an emergency there is a quick response and tenants are well cared for. Well done!
A · 4 October 2011 · Ellis & Co Willesden Green
★★★★★ 5/5
allAgentsMy partner and I have been
My partner and I have been tenants of a property managed by the Willesden branch of Ellis for almost 18 months and we have found their service to be excellent. Ellis are very speedy in providing repairs and answering questions and were more than happy to replace the lounge carpet when we renewed our lease. We waited a long time for a major window repair last winter, but that was the only time we have ever had to ask them twice for anything. Overall they are excellent managers who respond quickly to queries and go out of their way to help us. The lettings team were also far more friendly and communicative than any of the other lettings agents we dealt with when flathunting, which was another bonus.
Becky · 2 October 2011 · Ellis & Co Willesden Green
★★★★★ 5/5
allAgentsWe own a flat in Willesden
We own a flat in Willesden Green which has been rented out and managed by Ellis & Co. at Walm Lane since 2005. We have been very happy with the way they have looked after our interests. Margaret is my main contact and she has always dealt with any problems quickly and efficiently. We live abroad, and only recently met Peter and Damien, but were pleased with their positive and helpful attitude...
Eve · 28 September 2011 · Ellis & Co Willesden Green
★★★★★ 5/5
allAgentsI Live abroad and Margaret
I Live abroad and Margaret and her team have been managing my property since 2002; I don't know how I would have managed without them; it's been stress free; without hesitating I will recommend them to anyone; keep up the good work;
Laurie · 27 September 2011 · Ellis & Co Willesden Green
★★★★★ 5/5
allAgentsWe have used Ellis & Co,
We have used Ellis & Co, willesden Green for the past 6 years and overall as Landlords we have been very happy with their services. They are quick to inform us of any concerns or problems from our tenants, they pay promptly on time every month and the flat has always been occupied from the first time we decided to let the property. We feel confident that our property is being managed well by Ellis & Co and this takes away the stress and pressure of being a Landlord – Thank You!
Nikki · 26 September 2011 · Ellis & Co Willesden Green
★★★★★ 5/5
allAgentsI've been a tenant with Ellis
I've been a tenant with Ellis and Co for the last 6 years. I have always found them easy to deal with and helpful when small repairs etc have been reqiuired.
Fran · 26 September 2011 · Ellis & Co Willesden Green
★★★★★ 5/5
allAgentsEllis & Co has managed my
Ellis & Co has managed my property for the past 5 years while I have been resident overseas. Most importantly, I TRUST Margaret to do the right thing by me and by my tenants. In my experience, this is not something that comes along too often in our business relationships! It has given me peace of mind to know my property is being actively managed; in the past 5 years, I cannot think of one occasion where I have been unhappy or dissatisfied with their performance. A happy customer!
T-Cole · 26 September 2011 · Ellis & Co Willesden Green
★★★★★ 4/5
allAgentsI have been a customer (as a
I have been a customer (as a tenant) of Ellis & Co 29 Walm Lane Willesden branch since July 2011. The service received so far has been prompt, professional and friendly. I do hope to keep receiving the same high quality service until the end of my tenancy.
Laura · 25 September 2011 · Ellis & Co Willesden Green
★★★★★ 4/5
allAgentsThey Manage a Flat not a
They Manage a Flat not a Building.
On the whole I am quite satisfied with the agents especially with the accounting department-.
Occasionally I have been informed rather ,late. of any major repairs etc demanded by the tenants which I assume would need my approval.. Also in the bids for any major work to be done. I think it
would be appropriate to seek competing ones i.e not only one as is usually the case, to be able to make a informed decision.
PLLASCHKES · 25 September 2011 · Ellis & Co Willesden Green
★★★★★ 5/5
allAgentsFor the past 15 years, we've
For the past 15 years, we've been having the pleasure of working with the Walm lane agency.
Throughout the period, our business is being taken care of, in the most professional, yet, personal manner.
We consider our agents as the primary address for advice and assistance. it is a bunch of people who provide a good fight, to the not always complementary reputation of the trade...
I.Cohen · 24 September 2011 · Ellis & Co Willesden Green
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
