4/5
Was very good at getting a
Was very good at getting a tenant in as fast as possible as was needed. Found that service was very good and helpfull. Would recommend.

Trusted Agent profile · Middlesex, Kent, Greater London and more
Verified
★★★★★
4,790 reviews across 17 offices and 6 platforms
Ellis & Co has 17 offices, in Wembley (two offices), London (two offices), Greenford, Finchley, Bounds Green, Stanmore, Tottenham, Harrow, Willesden Green, Sidcup, Enfield, Bethnal Green, Tonbridge, Islington and Kenton (Middlesex, Kent, Greater London and Hertfordshire). Together they have 4,790 reviews on six platforms, rated 4.6 out of 5 overall.
3,637
Reviews on Google
All 17 offices
53
Reviews on Facebook
All 17 offices
2
Reviews on Yell
All 17 offices
61
Reviews on View Agents
All 17 offices
826
Reviews on Trustpilot
All 17 offices
211
Reviews on allAgents
All 17 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
We came to Ellis & Co after several fruitless months spent trying to sell our shared ownership property through our housing association. Peter was very helpful ...Read all 11 from sellers
Pritam Patel was extremely helpful when working with me to help find a new home. I am very happy with the level of customer service I received; the whole ...Read all 17 from buyers
I have been letting out my property for some years now and Ellis and Co. have always exceeded my expectation. I recently dealt with Saumil who quickly and ...Read all 9 from landlords
I came accross Ellis & Co on my search for a rental property in the Tonbridge area. The first member of staff I encountered was Daisy , she proved to be very ...Read all 20 from tenants
Ellis & Co's 17 offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Ellis & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
4/5
Was very good at getting a
Was very good at getting a tenant in as fast as possible as was needed. Found that service was very good and helpfull. Would recommend.
4/5
I wish the Agent would pay
I wish the Agent would pay more attention to keeping items well maintained plus the way the Tenants uses the Fridge, Washing Machine, furnitures etc and ensure that New Items bought for the Property on behalf of the Landlord are not condemned immediately they are off the Warranty period (12 months) in favour of buying new ones for the Property. That will reduce the expenses of keeping the Tenant and make the Investment Property more worthwhile.
5/5
All of the staff in this
All of the staff in this agency (Ellis & Co) have always been reliable and helpful on assisting in whatever my needs have been, and they have always assisted to completion and to my satisfaction. The staff have always notified me promply for issues that have arisen and have assisted me to resolve those matters effectively and efficiently.
5/5
This was our first time
This was our first time letting through an agent. We found them to be very easy to work with and we were kept informed on a daily basis of viewings/possible interest from prospective tenants. We were very picky with the type of tenants we wanted and they did their best to filter applicants as required. Would definitely recommend them.
5/5
For all my properties in
For all my properties in Tottenham I only use Ellis and Co/ West Green Road. The service is excellent. Low turnover of staff so I always meet the same people and this makes the Landlord and Agent relationship very personal. I know they take great care whom they place in my properties and if they feel the tenant is not right we do not procced thereby avoiding bad situations. I am also left with the feeling that they value the Landlord and Agent relationship over an above the commission and this give me the confidence to go back time and time again. No hesitation in receommending them to any other Landlords in the area.
5/5
I used the WIllesden office
I used the WIllesden office to assist with the purchase of a property. My contact, Damien, was very informative, flexible and returned calls if i left messages. As an experienced property investor, good communication is a key element, good news or bad i need to be kept informed with acturate information. Damien was excellent in this respect and no matter what day or time he kept me informed. This was my first encounter with Ellis & Co and i hope to have serveral more in the future.
5/5
We sold our grandmother's
We sold our grandmother's house through Ellis in Willesden. There were several beneficiaries, most of us living outside the UK, and Sales Manager Damien Ellison and his colleague Peter were fantastic in every way, from finding a buyer, keeping us informed of the process, and being tremendously helpful. The sale got a bit complicated due to the Landlord but Damien stayed on top of everything for us, which we were so thankful for as we were not there. I was so impressed and thankful to Damien that I would recommend him for Agent of the Year!
5/5
We used Ellis & Co,
We used Ellis & Co, Willesden, to sell our grandmother's flat. Damien and Peter were always helpful, but when things got complicated, Damien went above and beyond the call of duty. He was a tremendous help to our family and we'll always be grateful to him for everything he did.
5/5
I've had my property managed
I've had my property managed for 6 years. From the beginning on being advised how to prepare it, finding a tenant, carrying out the relevant checks, and finally managing i honestly can't fault them. Cheers Peter and Margaret...
5/5
I have been dealing with the
I have been dealing with the Willesden Branch for the last 3 years and have had no issues what so ever. I was a first time landlord when i first approached Ellis and Co in Willesden and they guided me through the whole process step by step. They also promised good tennants and no void periods whcih is exactly what they delivered. I cannot recommend them enough.
5/5
For more than ten years the
For more than ten years the Ellis team in the Walm Lane. Willesden, branch looked after my flat, and the tenants, with such warm-spirited and reassuring efficiency that I,living abroad, rarely had to give any thought to the maintenance of the flat or the care of tenants. The accounting was always impeccable and, when I finally decided to sell the flat, the Walm Lane team could not have been more helpful. For their close attention I would give them a five-star rating.
5/5
I am a tenant who has been
I am a tenant who has been renting for 9 months and I have found the service from all members of staff to be polite, respectful and helpful. Very comforting to know that in an emergency there is a quick response and tenants are well cared for. Well done!
5/5
My partner and I have been
My partner and I have been tenants of a property managed by the Willesden branch of Ellis for almost 18 months and we have found their service to be excellent. Ellis are very speedy in providing repairs and answering questions and were more than happy to replace the lounge carpet when we renewed our lease. We waited a long time for a major window repair last winter, but that was the only time we have ever had to ask them twice for anything. Overall they are excellent managers who respond quickly to queries and go out of their way to help us. The lettings team were also far more friendly and communicative than any of the other lettings agents we dealt with when flathunting, which was another bonus.
5/5
We own a flat in Willesden
We own a flat in Willesden Green which has been rented out and managed by Ellis & Co. at Walm Lane since 2005. We have been very happy with the way they have looked after our interests. Margaret is my main contact and she has always dealt with any problems quickly and efficiently. We live abroad, and only recently met Peter and Damien, but were pleased with their positive and helpful attitude...
5/5
I Live abroad and Margaret
I Live abroad and Margaret and her team have been managing my property since 2002; I don't know how I would have managed without them; it's been stress free; without hesitating I will recommend them to anyone; keep up the good work;
5/5
We have used Ellis & Co,
We have used Ellis & Co, willesden Green for the past 6 years and overall as Landlords we have been very happy with their services. They are quick to inform us of any concerns or problems from our tenants, they pay promptly on time every month and the flat has always been occupied from the first time we decided to let the property. We feel confident that our property is being managed well by Ellis & Co and this takes away the stress and pressure of being a Landlord – Thank You!
5/5
I've been a tenant with Ellis
I've been a tenant with Ellis and Co for the last 6 years. I have always found them easy to deal with and helpful when small repairs etc have been reqiuired.
5/5
Ellis & Co has managed my
Ellis & Co has managed my property for the past 5 years while I have been resident overseas. Most importantly, I TRUST Margaret to do the right thing by me and by my tenants. In my experience, this is not something that comes along too often in our business relationships! It has given me peace of mind to know my property is being actively managed; in the past 5 years, I cannot think of one occasion where I have been unhappy or dissatisfied with their performance. A happy customer!
4/5
I have been a customer (as a
I have been a customer (as a tenant) of Ellis & Co 29 Walm Lane Willesden branch since July 2011. The service received so far has been prompt, professional and friendly. I do hope to keep receiving the same high quality service until the end of my tenancy.
4/5
They Manage a Flat not a
They Manage a Flat not a Building. On the whole I am quite satisfied with the agents especially with the accounting department-. Occasionally I have been informed rather ,late. of any major repairs etc demanded by the tenants which I assume would need my approval.. Also in the bids for any major work to be done. I think it would be appropriate to seek competing ones i.e not only one as is usually the case, to be able to make a informed decision.
5/5
For the past 15 years, we've
For the past 15 years, we've been having the pleasure of working with the Walm lane agency. Throughout the period, our business is being taken care of, in the most professional, yet, personal manner. We consider our agents as the primary address for advice and assistance. it is a bunch of people who provide a good fight, to the not always complementary reputation of the trade...
4/5
I have used them for over 10
I have used them for over 10 years and they are very good. I totally trust them, and would not switch ever. I work with Peter Stinson and Margaret Nolan. Both great.
5/5
Ellis & Co. Walm Lane
Ellis & Co. Walm Lane have been managing my flat in Willesden Green for the last 20 years. Am completely happy with their service which is very personal, responsive, helpful, etc. etc. Hence staying with them. It means I can be away/live anywhere and know that any issues that do arise will be handled by them and their quick and reasonably priced suppliers - I need to do almost nothing except agree to the odd thing being done (repairs etc.). That's what you want from a lettings agent.
5/5
I have been renting for 4
I have been renting for 4 months now and must say that I'm very happy with their service, we have had a couple of issues with the building that had been sorted out within hours... Very efficient... It feels great to know that you guys are there if something goes wrong, Thanks.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Ellis & Co has 4,790 reviews across its 17 offices, rated 4.6 out of 5 overall: 3,637 on Google, 53 on Facebook, 2 on Yell, 61 on View Agents, 826 on Trustpilot, 211 on allAgents.
Wembley has the most, with 958 reviews rated 4.6 out of 5, followed by Golders Green with 468.
The 17 Ellis & Co offices, by town:
11 reviews from sellers, rated 4.8 out of 5 on average. For example, Rob wrote: "We came to Ellis & Co after several fruitless months spent trying to sell our shared ownership property through our housing association. Peter was very helpful ..."
17 reviews from buyers, rated 5.0 out of 5 on average. For example, Tiasha wrote: "Pritam Patel was extremely helpful when working with me to help find a new home. I am very happy with the level of customer service I received; the whole ..."
9 reviews from landlords, rated 4.7 out of 5 on average. For example, Massimo wrote: "I have been letting out my property for some years now and Ellis and Co. have always exceeded my expectation. I recently dealt with Saumil who quickly and ..."
20 reviews from tenants, rated 4.9 out of 5 on average. For example, Carl wrote: "I came accross Ellis & Co on my search for a rental property in the Tonbridge area. The first member of staff I encountered was Daisy , she proved to be very ..."
Yes. In The Trusted Agent 2026 awards: Ellis & Co, London won Gold; Ellis & Co, Wembley won Trusted Agent; Ellis & Co, Bounds Green won Trusted Agent.