5/5
Very honest and friendly staff. Nikos and Tony went through all the hops of property letting explaining everything in detail, with a lot of patience with me. No hidden fees or extras as you (unfortunately) find so often in London.

Trusted Agent profile · Middlesex, Kent, Greater London and more
Verified
★★★★★
4,813 reviews across 17 offices and 6 platforms
Ellis & Co has 17 offices, in Wembley (two offices), London (two offices), Greenford, Finchley, Bounds Green, Stanmore, Tottenham, Harrow, Willesden Green, Sidcup, Enfield, Bethnal Green, Tonbridge, Islington and Kenton (Middlesex, Kent, Greater London and Hertfordshire). Together they have 4,813 reviews on six platforms, rated 4.6 out of 5 overall.
3,645
Reviews on Google
All 17 offices
53
Reviews on Facebook
All 17 offices
2
Reviews on Yell
All 17 offices
841
Reviews on Trustpilot
All 17 offices
211
Reviews on allAgents
All 17 offices
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
We came to Ellis & Co after several fruitless months spent trying to sell our shared ownership property through our housing association. Peter was very helpful ...Read all 11 from sellers
Pritam Patel was extremely helpful when working with me to help find a new home. I am very happy with the level of customer service I received; the whole ...Read all 17 from buyers
I have been letting out my property for some years now and Ellis and Co. have always exceeded my expectation. I recently dealt with Saumil who quickly and ...Read all 9 from landlords
I came accross Ellis & Co on my search for a rental property in the Tonbridge area. The first member of staff I encountered was Daisy , she proved to be very ...Read all 20 from tenants
Ellis & Co's 17 offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Ellis & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Ellis & Co and its branches won awards at The British Property Awards in three years, most recently 2025.
British Property Awards winners in three years, the group and its branches: 2025, 2024, 2023.
2025 2 Gold The British Property Awards 2025 winners
2024 1 Gold The British Property Awards 2024 winners
2023 1 Gold The British Property Awards 2023 winners
Source: The British Property Awards winners lists, as published, linked by year.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Very honest and friendly staff. Nikos and Tony went through all the hops of property letting explaining everything in detail, with a lot of patience with me. No hidden fees or extras as you (unfortunately) find so often in London.
5/5
Outstanding service! Most professional and polite agents I ever met. Would recommend to everyone looking for perfect place!
5/5
Very efficient, they take care of everything for you! And they know how to look after their properties very well, everything in perfect conditions. Strongly recommend.
5/5
Mark and his team provided a solid, professional service, with prompt admin turnaround and a good knowledge of the local area.
5/5
The staff are brilliant and Mark and Tony helped me whenever I needed help or any questions answered. Thank you for all your help
5/5
Wonderful and friendly team, great communication and very helpful. Years of great cooperation with managed letting and now happy with the way the sale of my house. Everyone at the office is absolutely great!
1/5
I had previously left a really positive review for the Bounds Green branch of Ellis & Co, however I am revising this due to the dishonesty which has now come to light. When viewing the property, I asked about the state of the boiler and was led to believe there were no issues. Then when I picked up the keys I was given a random part and told there were issues. Within hours of moving in the boiler went, I had to call an emergency engineer and it has gone many times since that visit. It is not fit for purpose. For the record, there are a number of other snags, which I am perfectly happy to take responsibility for but I specifically asked about the boiler!! I would suggest clients exercise extreme caution and make sure all items which are of particular importance are responded to in writing.
5/5
Brilliant team, very helpful, professional and friendly at the same time. They solve any issues/requests promptly and they always make sure you are happy with everything. I am very happy with their service and would highly recommend them. Special thanks to Nicos and Mark for helping and supporting us throughout all the process of renting and for being always kind.
5/5
Yet another satisfied customer! Tony and his team at Ellis and Co Bounds Green are professional and efficient. They are also extremely personable, which makes them a pleasure to deal with. I cannot recommend them highly enough.
5/5
Excellent Service
Couldn't be happier with the wonderful service I have experienced over many years from the very experienced and friendly staff, especially Dan who always assists when necessary without any complaint and always promptly attends to whatever needs to be done. Highly recommend to anyone either renting or looking to buy. I have been a tenant with Ellis & Co for over 12 years and have nothing but praise for their friendly informative and helpful attention to detail.
Adele, I am really pleased to hear you've been a tenant for so long and that you are happy with the service we provide to you, especially from Dan. Thank you very much for the kind words, Howard
3/5
Rating only, no written review.
5/5
After being messed around by various agents I went to see Priya at Ellis. She went out of her way to help me find a 2 bedroom flat that met my requirements and I had a great stress free experience.
1/5
The worse people ever. Not sure if everyone working there are same but terrible experience I’ve ever had to just enquire for a property. ““called number, a man picked up, I asked about the property’s availability, the man confirmed it was available with unprofessional tone of voice. That’s ok. I then asked about viewing as I was interested, I got asked about how many people and what’s earnings like, I confirmed that, which my earning is 4 times more than the property’s price. I then got thrown a question of “when was last time I paid my tax”??? That was very unprofessional and silly question as I tried to ask the man on the phone was that necessary question as I was only try to enquire?, what I got was rude and arrogant Ellis estate worker not wanting to let properties for some reasons. Should be investigated. The house I was trying to enquire has been sitting in advert for 2months as I ve found out. Am sure this worker has had issues with others trying to enquire as well. He does not want to let and should again be investigated.””
Dear Mr Debes. Many thanks for taking the time to leave a review for us. I must say that I am disappointed to read your comments as the questions asked of you were only to determine affordability before arranging a viewing. We ask the same questions to all potential tenants and can apologise if you felt that you could not answer them. We pride ourselves on offering high levels of customer service as you can see by reading the other 60 reviews we have on our Google site. If you would like to speak to me further about this please feel free to call me at the office anytime. Anthony Lucas
5/5
Ravi assisted me with really useful advice. Thank you for your time and I will revert back to them to rent my house.
5/5
An impressive estate agent
I was very impressed with Ellis & Co for handling my initial enquiry to buy our next home every step of the way, in particular Mr Howard Star worked relentlessly and showed a true professional throughout the lengthy journey.I wish all estate agents were as good as Ellis & Co and i take this opportunity to show my gratitude for their exceptional work.
Mehrdad, your very kind words are much appreciated, Howard
5/5
Well I dealt with Ray and Calvin and…
Well I dealt with Ray and Calvin and they are fantastic. Very patient with me with regards to the simple challenges i faced on the first day.
5/5
Excellent experience with Ellis & Co - Stanmore
Jo from stanmore has been excellent and extremely helpful throughout the entire process. She understood our requirements, showed us right property and coordinated really well with owner.Thanks a lot Jo for being very helpful...
Hi Victor, Its very nice to read your comments about how helpful Jo has been, your comments are very much appreciated.
1/5
A girl Anna showed me properties and…
A girl Anna showed me properties and forced me into moving in a property. Property has lots of issues but all she wanted was my money and shouted at me when I did not pay deposit at time she chose. When she opened the property for me to view she waited outside and wouldn’t answer many questions. Said she was busy. As soon as I can leave my contract i will do so and never receommend Anna or this agency.
David, I was sorry to read your comments and would ask that call me on 020 8954 0066 to discuss them in more detail. We take comments such as the ones you mentioned very seriously. I hope to hear from you very soon, Howard Star
4/5
Agency called Ellie and Co is a great…
Agency called Ellie and Co is a great one please give it a try because they will not rest until you get what you want or what you looking for from them they are so lovely and wonderful
Hi Joy, Here at Ellis & Co we try our best to make things happen and to keep everyone as happy as we can, thank you
5/5
Excellent letting agency
Excellent letting agency. Everyone is seriously professional and are very easy to liaise with. They provide with all the required and requested information of their properties and procedures in a clear and direct way.
Hi Luis, it was our pleasure and we hope that you have an enjoyable time in the property, Howard
5/5
Great service
Overall, a great experience. From listing to agreeing the rental, the experience with Ellis & Co. was great. Their pricing was also very competitive.
Shujat, Thank you for the review and we are happy that you enjoyed the experience, Howard
5/5
Ellis & Co has very friendly and…
Ellis & Co has very friendly and helpful staff. From the moment I made contact with the agency to getting a property the whole process was very smooth. They Agents talked to me trough the whole process and getting a viewing booked was very quick. I recommend them, very professional all the way trough the process.
Diana, thank you for those kind words and we hope you enjoy your time in the property, Howard
5/5
Howard at Ellis & Co Stanmore is the…
Howard at Ellis & Co Stanmore is the best estate agent I have ever worked with. He is extremely professional and yet very personal. No problem was a problem and he will always go the extra mile to help with the sale. You are never left not knowing the progress of it and would recommend him to anyone!
Kay, you are too kind thank you, Howard
5/5
Howard Star (Stanmore Branch) was excellent
Howard Star (Stanmore Branch) was a delight to work with. The service and advice provided was excellent and I wouldn't hesitate to recommend Howard and his team.
Martin, thank you for the kind words and the recommendation on here is appreciated
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Wembley has the most, with 960 reviews rated 4.6 out of 5, followed by Golders Green with 469.
The 17 Ellis & Co offices, by town:
11 reviews from sellers, rated 4.8 out of 5 on average. For example, Rob wrote: "We came to Ellis & Co after several fruitless months spent trying to sell our shared ownership property through our housing association. Peter was very helpful ..."
17 reviews from buyers, rated 5.0 out of 5 on average. For example, Tiasha wrote: "Pritam Patel was extremely helpful when working with me to help find a new home. I am very happy with the level of customer service I received; the whole ..."
9 reviews from landlords, rated 4.7 out of 5 on average. For example, Massimo wrote: "I have been letting out my property for some years now and Ellis and Co. have always exceeded my expectation. I recently dealt with Saumil who quickly and ..."
20 reviews from tenants, rated 4.9 out of 5 on average. For example, Carl wrote: "I came accross Ellis & Co on my search for a rental property in the Tonbridge area. The first member of staff I encountered was Daisy , she proved to be very ..."
Yes. In The Trusted Agent 2026 awards, London won Gold, Wembley won Trusted Agent and Bounds Green won Trusted Agent. At The British Property Awards 2025 its branches won 2 Gold awards. The group and its branches have also won 2 other industry awards since 2023.