Trusted Agent profile · Middlesex, Kent, Greater London and more

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Ellis & Co estate agents in Wembley, Greenford, London and 12 more

4.6

★★★★★ Excellent

4,840 reviews across 17 offices and 5 platforms

www.ellisandco.co.uk

Ellis & Co has 17 offices, in Wembley (two offices), Greenford, London (two offices), Finchley, Bounds Green, Stanmore, Tottenham, Harrow, Willesden Green, Sidcup, Enfield, Bethnal Green, Tonbridge, Islington and Kenton (Middlesex, Kent, Greater London and Hertfordshire). Together they have 4,840 reviews on five platforms, rated 4.6 out of 5 overall.

Google logo

4.6 / 5

3,691

Reviews on Google

All 17 offices

Facebook logo

3.8 / 5

34

Reviews on Facebook

All 17 offices

Yell logo

1.0 / 5

2

Reviews on Yell

All 17 offices

Trustpilot logo

841

Reviews on Trustpilot

All 17 offices

allAgents logo

211

Reviews on allAgents

All 17 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Ellis & Co's 17 offices, most reviewed first. Each has its own page.

Latest reviews from every Ellis & Co office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Recently moved in into my new flat and wanted to share the lovely experience I had dealing with Tina and Mark from the Bounds Green branch. They were absolutely amazing from the beginning with helping with anything needed for the referencing to checking if everything was fine after the move in. They have both shown a very professional manner,t care of anything needed. Best experience ever, dealing with them has been an absolute pleasure. Thanks Tina and Mark please keep up the great work.PositiveResponsiveness, Quality, Professionalism, Value

Nertila · 19 July 2021 · Ellis & Co Bounds Green

1/5

Google

Rating only, no written review.

J · 19 July 2021 · Ellis & Co Harrow

5/5

Google

Great, professional and friendly service from Jatendar who helped me complete a transaction as a first time buyer in Mill Hill.PositiveResponsiveness, Quality, Professionalism

Ken · 18 July 2021 · Ellis & Co Mill Hill

5/5

Google

Ellis & Co Mill Hill purchased, rent and sold our property and we have the best experience through whole process when Jatender purchased the property Smooth and hassle free, Jatender was thorough gentleman who helped us to purchase the property. Some years later when we decided to rent our property, we again approached Ellis & Co Mill Hill and this time Joe Kalmus and after his retirement Paul Glass managed the rent and property. You cannot imagine how professional, and organized the property was managed. Once we decided to sell, he property Adam helped us through the process. He is deeply knowledgeable, honest presented in depth market knowledge. He followed up with solicitors to ensure all parties are in synch. We had a fabulous experience with Ellis & Co Mill Hill. A big Thank you to allPositiveResponsiveness, Quality, Professionalism

Farid · 18 July 2021 · Ellis & Co Mill Hill

1/5

Google

They are the worst and I don't believe a word they say. Regret ever walking in to their office. I'm pretty sure these reviews are from their friends. Beware!NegativeProfessionalism

Don · 18 July 2021 · Ellis & Co Finchley

Agent replied

Dear Don, we are sorry to hear of your dissatisfaction with our service. We have tried to locate you on our database but we do not seem to have dealt with you recently and we have had our doors closed to the public walking in for over a year now. We take customer service very seriously so please do contact us via email finchley@ellisandco.co.uk as we would like to assist in resolving and understanding the reason for your review.

5/5

Google

The agents are amazing, Tina was such a great experience, she was extremely helpful and professional throughout the process of finding a place to rent. Everything was explained very clearly and the service is brilliant, any problems were resolved immediately. I highly recommend them.PositiveResponsiveness, Quality, Professionalism, Value

Suzanka · 18 July 2021 · Ellis & Co Bounds Green

5/5

Google

This is the third time I have used Ellis & Co and their service is second to none. I must admit that I almost used a different agent as my property was Muswell Hill borders, I am so glad I didn't. From the first contact to the last they were absolutely brilliant . They marketed our property so well and the interest in it was amazing. What's even more impressive is that although I always felt they were acting in my interest they treated all interested buyers in such a respectful honest way. They made the buyers seem like real people to us which is so important and builds trust. Tony, Mark and the team you are simply the best, thank you.. Sean P.S. And the fee was quite a bit less than the other agent.PositiveResponsiveness, Quality, Professionalism, Value

Sean · 17 July 2021 · Ellis & Co Bounds Green

5/5

Google

fantastic job done with very active and responssible agents

Hashem · 17 July 2021 · Ellis & Co Golders Green

Agent replied

We are delighted that you have given us such a positive review Hashem.Thank you.

5/5

Google

The best agent! Bought a house with here and she helped me with everything I need.Alicia is a professional and good person ,I highly recommend here

Shimon · 17 July 2021 · Ellis & Co Golders Green

Agent replied

Thank you Shimon for such a glowing review.It was our pleasure to help you with your move.

5/5

Google

Rating only, no written review.

T · 17 July 2021 · Ellis & Co Harrow

5/5

Google

Rating only, no written review.

Luke · 17 July 2021 · Ellis & Co Harrow

5/5

Google

Rating only, no written review.

David · 17 July 2021 · Ellis & Co Harrow

1/5

Google

Rating only, no written review.

Mahmoon · 17 July 2021 · Ellis & Co Harrow

1/5

Google

Unprofessional and beyond rude

S · 17 July 2021 · Ellis & Co Harrow

5/5

Google

the lettings team helped us through all the proccess very efficiently and moved us in to the new property with no hassle

Freddie · 17 July 2021 · Ellis & Co Harrow

4/5

Google

They do a great job of finding a place for you

Merlin · 17 July 2021 · Ellis & Co Wembley

5/5

Trustpilot

Ellis & Co Enfield

Paul Rudolph was friendly, engaging and a constant professional throughout the process of purchasing my property. He promptly responded to any queries I had, effectively communicating with me and providing timely updates. Paul had knowledge of local tradesman which was valuable to me. Highly recommend his services. Thanks again Paul!

Lauren · 16 July 2021 · Ellis & Co Enfield

1/5

Trustpilot

No interest in Ellis & Co customers

Bit of a chaotic company to deal with to say the least. Zero interest in customer service.

Property · 16 July 2021 · Ellis & Co Harrow

Agent replied

Unfortunately, we do not have you registered on our books and cannot verify which enquiry this is related to. Please give us a call on 020 8863 3334 and we will assist you.

1/5

Trustpilot

Unresponsive and useless

I have rented my property via this agency for many many years and was always happy with their service until recently when it became under new management. The previous owner David was fantastic and always paid rent on time to me and there were never any issues. When I found he sold the office I was tempted to go to another agency but regrettably I stayed with Ellis & Co and they have been nothing but a nightmare ever since. I rarely receive rent on time despite constant calls, they take fees when they feel like it and never return calls. Have had nothing but money taken from me and stressm. I've asked to be put through to the owner several times but never once has he shown any courteousness to call back. When their agency was taken over, I dealt with Dan Vincent who managed to get my trust back with Ellis and Co but I've found out recently he left. When my tenants vacate I will use an alternative agency.

MF · 15 July 2021 · Ellis & Co Stanmore

Agent replied

MF, I am not directly involved in the lettings side of the business but as the Stanmore branch manager I would be happy to discuss your comments to see if I can be of assistance. Please call me on 020 8954 0066. Howard Star

4/5

Trustpilot

They are very helpful and offer…

They are very helpful and offer guidance when nedded.

Mahendra · 15 July 2021 · Ellis & Co Harrow

5/5

Trustpilot

Ray did a great job and manage to get the problems

My agent Ray was dealing with the problems we had at home.He did a great job and manage to get the problems solve quite fast.We are very happy with the result.

Angela · 15 July 2021 · Ellis & Co Harrow

1/5

Trustpilot

Lettings processors and workers in office are not helpful and shout at their customer

Rating only, no written review.

Mr · 15 July 2021 · Ellis & Co Harrow

1/5

Trustpilot

Unprofessional and beyond rude.

Rating only, no written review.

M · 15 July 2021 · Ellis & Co Harrow

5/5

Google

I’ve had a really fantastic experience with Ellis and co and would recommend them to anyone finding a new home. Zeeshan & Payal in the letting department in particular have gone above and beyond to help me, they always respond quickly and do everything they can to help. Zeeshan took the time to measure up the property I’m moving to when my car broke down and I couldn’t attend the appointment which was so helpful of him and I believe he also done this out of work hours, he also took the time to make sure that I was okay which was lovely. Payal also has been incredibly helpful and both of them always respond quickly to any queries and genuinely want to help which is a breath of fresh air. I was very stressed out looking to move until I found Ellis and co. They have made the whole experience smooth and stress free and I cannot thank them enough, please keep these guys in mind if you are ever looking for and agent! Highly recommend. Thank you again Zeeshan & Payal for all your hard work!!PositiveResponsiveness, Quality, Professionalism, Value

Leah · 15 July 2021 · Ellis & Co Greenford

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Ellis & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Ellis & Co and its branches won awards at The British Property Awards in three years, most recently 2025.

British Property Awards winners in three years, the group and its branches: 2023, 2024, 2025.

British Property Awards by year, 2023 to 2025

Source: The British Property Awards winners lists, as published, linked by year.

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Questions about Ellis & Co

Which Ellis & Co office has the most reviews?

Wembley has the most, with 959 reviews rated 4.6 out of 5, followed by Greenford with 495.

Where are the Ellis & Co offices?

The 17 Ellis & Co offices, by town:

  • Bethnal Green: 485-487 Bethnal Green Road, E2 9QH
  • Bounds Green: 10 Queens Parade, Brownlow Road, Bounds Green, Greater London, N11 2DN
  • Enfield: 58 Church St, Enfield, Hertfordshire, EN2 6AX
  • Finchley: 341 Regents Park Road, Finchley, N3 1DP
  • Golders Green: 52 Golders Green Road, London, NW11 8LN
  • Greenford: 318 Ruislip Road East, Greenford, UB6 9BH
  • Harrow: 8 College Road, Harrow, Middlesex, HA1 1BE
  • Islington: 76 Essex Road, Islington, N1 8LT
  • Kenton: 272 Streatfield Road, Kenton, Middlesex, HA3 9BY
  • Mill Hill: 22 The Broadway Mill Hill, London, NW7 3NJ
  • Sidcup: 257 Blackfen Road, Sidcup, Kent, DA15 8PR
  • Stanmore: 66 The Broadway, Stanmore, Middlesex, HA7 4DU
  • Tonbridge: 93 High Street, Tonbridge, Kent, TN9 1DR
  • Tottenham: 26 West Green Road, Tottenham, N15 5NP
  • Wembley: 4 Ealing Road, Wembley, HA0 4TL
  • Wembley Park: 51 Bridge Road, Wembley, Middlesex, HA9 9AG
  • Willesden Green: 29 Walm Lane, Willesden Green, NW2 5SH
What do sellers say about Ellis & Co?

11 reviews from sellers, rated 4.8 out of 5 on average. For example, Rob wrote: "We came to Ellis & Co after several fruitless months spent trying to sell our shared ownership property through our housing association. Peter was very helpful ..."

What do buyers say about Ellis & Co?

17 reviews from buyers, rated 5.0 out of 5 on average. For example, Tiasha wrote: "Pritam Patel was extremely helpful when working with me to help find a new home. I am very happy with the level of customer service I received; the whole ..."

What do landlords say about Ellis & Co?

9 reviews from landlords, rated 4.7 out of 5 on average. For example, Massimo wrote: "I have been letting out my property for some years now and Ellis and Co. have always exceeded my expectation. I recently dealt with Saumil who quickly and ..."

What do tenants say about Ellis & Co?

20 reviews from tenants, rated 4.9 out of 5 on average. For example, Carl wrote: "I came accross Ellis & Co on my search for a rental property in the Tonbridge area. The first member of staff I encountered was Daisy , she proved to be very ..."

Has Ellis & Co won any awards?

Yes. In The Trusted Agent 2026 awards, London won Gold, Wembley won Trusted Agent and Bounds Green won Trusted Agent. At The British Property Awards 2025 its branches won 2 Gold awards. The group and its branches have also won 2 other industry awards since 2023.

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