Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 4.6/5
The Trusted AgentSale of shared ownership property
We came to Ellis & Co after several fruitless months spent trying to sell our shared ownership property through our housing association. Peter was very helpful right from the start, and had our property listed on their website within a matter of days, including arranging for photos using a futuristic 3D camera model, which is all part of the service. Almost immediately, we had two viewings and expressions of interest, one of which led to an offer and acceptance. Throughout the quite lengthy conveyancing process, Peter and then Ross were supportive and tenacious, assisting wherever they could to drive the process forward and deal with enquiries from our vendor’s representatives. Wholeheartedly recommended.
Rob · 3 January 2022 · Ellis & Co Willesden Green
★★★★★ 3/5
GoogleI used to have really good regards of this agency cause at the beginning of my tenancy we used to get everything fixed in a very timely manner. A couple of years later everything changed when the building was no longer in warranty with the development company. After that we had to chase the agency constantly in order to get things fixed and actually when we left our flat managed by them, still a few tickets for repairs had been open for months and un-actioned.
In this branch there's also an agent (potentially the director) called Hasan who is a very stereotypical sales man: he will tell you all you want to hear on the moment of viewing the apartment, but he will be quite rude and useless later on if you need something to be fixed once you've already signed the contract, stay away from him if you can.
Also beware when you leave the apartment that they will put lots of efforts on finding minor issues with the state of the "end of tenancy clean" and charge you completely nonsensical amounts for it. Make sure to dispute these amounts since they won't even put up a fight to accept your counteroffer.
A · 2 January 2022 · Ellis & Co Tottenham
Agent replied · 2 January 2024
Dear Xavier
Thank you for your review. All reviews are welcome, good or bad. In this instance I agree that the time to resolve your repair was not acceptable. We had requested that the landlord resolve these issues several times and he had promised to address them. Despite our numerous requests he had not supported us and refused to use our trusted recommended contractors.
He used his contractors that let us down several times. This was indeed frustrating for both of us.
Please note that our checkout report is handled by an independent inventory clerk. They are AIIC certified and insured and adhere to the highest standards.
We estimate deductions based on their reports. Our process is fair and transparent. If you were not happy, you did of course have the option to appeal.
We wish you the best for the future and it was a pleasure to have you as a tenant. You were a great tenant and we will be happy to help you in the future.
Best Regards
★★★★★ 5/5
GoogleRating only, no written review.
Jean · 29 December 2021 · Ellis & Co Golders Green
Agent replied
We are most grateful for your 5 star review.Thank you.
★★★★★ 5/5
GoogleRating only, no written review.
Lauren · 29 December 2021 · Ellis & Co Golders Green
Agent replied
Thank you for posting a 5 Star review Lauren.We really appreciate it.
★★★★★ 5/5
GoogleRating only, no written review.
Ivana · 29 December 2021 · Ellis & Co Golders Green
★★★★★ 5/5
GoogleRating only, no written review.
Abdoulie · 29 December 2021 · Ellis & Co Golders Green
Agent replied
Many thanks for the 5 Star review.
★★★★★ 5/5
TrustpilotBuyer's perspective
From the perspective of a buyer, Neil was a pleasure to deal with, persistent on behalf of the sellers and effective and efficient when we needed information/things sorting. Very good at communication and ensuring we still had a point of contact when he was away.
Miguel · 28 December 2021 · Ellis & Co Finchley
★★★★★ 5/5
GoogleMelissa Sornio has been very communicative helpful in solving any tenency issues that arise. I would definitely recommend their services. Great job
Bodeame · 28 December 2021 · Ellis & Co Golders Green
Agent replied
Mel thanks you for such a glowing review,it has put a huge smile on her face!
★★★★★ 5/5
GoogleHonestly the best estate agent ive used to date. Especially with the help of Pritam Patel, he was so helpful with his vast knowledge of property. I am very impressed and would definitely recommend this estate agent. Contact Pritam and he will sort you out for sure! Would definitely reccomend! :)
Kalon · 25 December 2021 · Ellis & Co Wembley
Agent replied · 7 April 2023
Thanks.
★★★★★ 5/5
GoogleEllis and Co and in particular Alicia were very courteous, informative and professional in a recent transaction and I highly recommend the team for any property related matter.
Joey · 25 December 2021 · Ellis & Co Golders Green
Agent replied
Thank you Joey for your positive review.
★★★★★ 5/5
Google***** I have been working with Ellis & Co and Mel for a number of years now, and it is always an absolute pleasure. The service they provided is top class, highly professional and very knowledgeable - if you are seeking services then you must choose Ellis & Co Golders Green! *****
Ady · 25 December 2021 · Ellis & Co Golders Green
Agent replied
Thank you Ady for such kind words.
★★★★★ 5/5
GoogleAs the year comes to a close, I would like to salute Alicia Casingena for her professionalism, integrity and a pleasure to work with.
Her “calm nature” has certainly assisted the viewings at various properties.
Wishing her many years of estate agency at GG branch.
Batsheva · 25 December 2021 · Ellis & Co Golders Green
Agent replied
Alicia thanks you as we all do for taking the time to post such lovely words.
★★★★★ 5/5
GoogleJason was excellent in assisting us in our property purchase. He was very accommodating and went the extra mile to help us. I would recommend Ellis and Co. Thank you.
The · 25 December 2021 · Ellis & Co Golders Green
Agent replied
We are delighted to have assisted you.
★★★★★ 5/5
The Trusted AgentPritam patel
Have had several conversations on the phone with Pritam regarding a possible new tenancy. Very polite and professional, would recommend to all.
John · 23 December 2021 · Ellis & Co Wembley
★★★★★ 5/5
TrustpilotBrilliant team, friendly, professional, and helpful.
We had a great experience with the Ellis & Co, Harrow-on-the-hill. We rented an apartment through them. Kevin and Ray were really helpful, reachable, friendly, and professional. They helped us throughout the whole renting procedure, and it went very smoothly. Also, We had requested to view the property 2nd time, and they happily agreed and arranged it.After we moved into the apartment, we were facing some issues with the appliances and contacted Klaudia in the office. She is extremely communicative and easy to reach to answer any of our questions and quick to attend to our queries and concerns.Wonderful team. Highly recommended.
VIJEN · 22 December 2021 · Ellis & Co Harrow
Agent replied · 4 June 2023
Dear Vijen, we are happy that your move went well and the Harrow team were "helpful, reachable, friendly, and professional" happy new year and enjoy your new home
★★★★★ 5/5
TrustpilotVery professional and responsive.
Rating only, no written review.
Andrea · 22 December 2021 · Ellis & Co Harrow
Agent replied · 12 July 2023
Hi Andrea, we appreciate your review, happy new year and keep well
★★★★★ 4.8/5
The Trusted AgentHelpful and professional
Extremely pleased with the level of service I received when working with Pritam Patel. Very thorough, clear and helpful!
Rumi · 22 December 2021 · Ellis & Co Wembley
★★★★★ 5/5
The Trusted AgentGreat Team of Professionals
Mr Pritham Patel was my first contact.He was through and professional and was constantly in touch with me until the right property what I was looking to buy came to the market.He was so timely with his action finding me the right property.Great Guy.Thank you.
Kumar · 21 December 2021 · Ellis & Co Wembley
★★★★★ 5/5
The Trusted AgentAmazing service!
Great service!
Natalia · 21 December 2021 · Ellis & Co Wembley
★★★★★ 5/5
The Trusted Agentgood
beautiful agency
Maria · 21 December 2021 · Ellis & Co Wembley
★★★★★ 5/5
The Trusted AgentPritam Patel
I was dealing with Pritam who very kindly offered me a lot of assistance with the things I needed and the requirements I was looking for. Pritam was so polite and had great manners helping me get the best outcome possible. Definitely use Pritam if you need any help.
Divya · 21 December 2021 · Ellis & Co Wembley
★★★★★ 4.6/5
The Trusted AgentActually understands the issues
Got a flat through them, properly cleaned very good behaviour whilst handling keys etc, to add on during my entire stay they were always ready to help on whatever damage or inconvenience we faced during the stay.
Thank you
Kirti · 21 December 2021 · Ellis & Co Wembley
★★★★★ 5/5
The Trusted AgentPritam Patel
Pritam was so professional the way he dealt with me and make sure all my requirements were attended to. I would recommend him greatly and expect big things from him in the future!
Charith · 21 December 2021 · Ellis & Co Wembley
★★★★★ 5/5
The Trusted Agentgood review
Sam · 21 December 2021 · Ellis & Co Wembley
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
