Trusted Agent profile · West Yorkshire and North Yorkshire

Dacre Son and Hartley estate agents in Baildon, Shipley, Bingley and 17 more

4.6

★★★★★ Excellent

1,316 reviews across 37 offices and 4 platforms

www.dacres.co.uk

Dacre Son and Hartley has 37 offices, in Baildon (two offices), Shipley, Bingley, Settle (two offices), Leeds (six offices), Knaresborough (two offices), Skipton (two offices), Bradford (four offices), Ripon (three offices), Guiseley, Harrogate (two offices), Keighley, Pateley Bridge (two offices), Ilkley (two offices), Otley, Burley In Wharfedale, York, Wetherby, Bramhope and Boroughbridge (West Yorkshire and North Yorkshire). Together they have 1,316 reviews on four platforms, rated 4.6 out of 5 overall.

Google logo

4.7 / 5

1,263

Reviews on Google

All 37 offices

Facebook logo

2.9 / 5

19

Reviews on Facebook

Business-wide

Yell logo

5.0 / 5

4

Reviews on Yell

All 37 offices

Trustpilot logo

30

Reviews on Trustpilot

Business-wide

Our offices

Dacre Son and Hartley's 37 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,261 reviews on Google only. Show every review

5/5

Google

We sold our house with Dacres (and bought through YM) Dacres were by far the most welcoming, reliable & professional estate agents we have dealt with in Baildon. From the initial chat/visit from Jonathan then been passed to Kelly & her amazing team to guide us through the end to end selling & buying journey was superb. Dacres worked around the clock with us which helped out in a hybrid working world. Their service was truly amazing and I wouldn’t have any hesitation to recommend them. Well done to all at Dacres Baildon.

Andy · 21 October 2024 · Dacre Son and Hartley Shipley

Agent replied · 24 August 2024

Thank you so much for your fantastic review! Jonathan, Kelly and the rest of the team are really pleased you were happy with their service. We wish you happiness in your new home!

5/5

Google

Highly recommend, kelly always kept us in the loop and was really helpful!

Joe · 21 October 2024 · Dacre Son and Hartley Shipley

Agent replied · 24 August 2024

Thank you for your 5 star review. We're delighted that you were happy with our service and if you need our help again, please don't hesitate to get in touch.

5/5

Google

We've recently gone through both a sale and purchase of a property with Dacres in Baildon, the process itself was not straight forward with a number of challenges along the way. However, the team at Dacres were exemplary, great communicators and worked collaboratively with both the buyers and sellers at each stage to ensure that the process remained on track and all parties were informed along the way. We'd thoroughly recommend them as an agent they were accessible, friendly and informed throughout.

David · 21 October 2024 · Dacre Son and Hartley Shipley

Agent replied · 24 August 2024

Thank you so much for taking the time to write this lovely review. Your kind words are really appreciated and we're thrilled we were able to make your experience as smooth as possible. Please don't hesitate in getting in touch if you need us again.

5/5

Google

Kelly at Dacre Son & Hartley has been absolutely fantastic throughout our property sale and purchase. She is very professional and friendly, no question is too stupid! Moving house is daunting, but she kept us updated at all stages throughout the process, no matter the hour, she always had time for a phone call or email. I would highly recommend Dacre in Baildon to family and friends. Thank-you Kelly for all your help!

Harrison · 21 October 2024 · Dacre Son and Hartley Shipley

Agent replied · 24 August 2024

Thank you for your kind review for Kelly and the team in Baildon. Moving house can be daunting, as you say, but we love to help customers throughout the process to make the process as seamless as possible!

5/5

Google

These guys are the best! We've had bad experiences with estate agent since we started looking for a house but every interaction with the Baildon branch of Dacres has been brilliant. We viewed multiple properties with Kelly and purchased a house through her too. Sandra is so responsive and helpful and Kelly has been amazing from the start! She's kept us up to date on every movement of the process ensuring we understood what was going on at all times. Kelly was always on hand to answer questions and she really went above and beyond in assisting us with a property survey query. The whole team are professional, friendly and efficient. I'd 100% recommend them, they have been amazing for us.

Laura · 21 October 2024 · Dacre Son and Hartley Shipley

Agent replied · 24 August 2024

Thank you Laura for your fantastic review for the team in Baildon. We are really happy you were pleased with the service you received from the whole team there and appreciate your recommendation! Thank you!

5/5

Google

Would definitely recommend dacers. I’m so happy with how the sale of my house went. and also buying my previous house. All the team are fantastic, Professional and Efficient. Kelly really does stand out. She does go the extra mile for needy people like myself, would definitely use these guys again. thanks to all the team. leanne & rik x

Leanne · 21 October 2024 · Dacre Son and Hartley Shipley

Agent replied · 24 October 2024

Thank you so much for your kind words! We're thrilled to hear about your positive experiences with both selling and buying a home. We really appreciate your recommendation and we're here for you if you need us again in the future!

5/5

Google

From valuation to completion Dacre's in Baildon were brilliant. They were always willing to answer questions, chase people and did this professionally. Kelly handled our sale mostly and she was great. Definitely one to use if selling in Baildon.

Sharron · 21 October 2024 · Dacre Son and Hartley Shipley

5/5

Google

Dacres were brilliant in helping us purchase and sell our house - their process for selling a new property was seamless and they communicated with us at every step of the journey. Thank you very much to Louis and Izzy for all your hard work!

Kelly · 20 October 2024 · Dacre Son and Hartley Guiseley

Agent replied · 22 October 2024

Thank you for your fantastic feedback! It’s been a pleasure assisting you, and we’re grateful for your kind words. If you ever need anything else, we’re here to help!

5/5

Google

The estate agents, particularly Louis, were fantastic throughout the whole process. They kept me up to date, always answered any questions quickly and were lovely and professional the whole time. It wouldn't have progressed as well as it did without their help and work pushing things along. Much appreciated, would definitely recommend them.

Bethany · 20 October 2024 · Dacre Son and Hartley Guiseley

Agent replied · 22 October 2024

Thank you so much for your kind words! Your recommendation means a lot to our team. If you need any help in the future, please don’t hesitate to get in touch.

5/5

Google

From valuation to completion Dacre's in Baildon were brilliant. They were always willing to answer questions, chase people and did this professionally. Kelly handled our sale mostly and she was great. Definitely one to use if selling in Baildon.

Sharron · 15 October 2024 · Dacre Son and Hartley Baildon (8 Westgate)

5/5

Google

The team at Dacres Guiseley did a very professional job, particularly Izzy and Louis. They updated us every week and kept good contact between both Solicitors. Communication was excellent throughout and we would use and highly recommend them again. Overall a 5 star service.

Malcolm · 14 October 2024 · Dacre Son and Hartley Guiseley

Agent replied · 30 December 2023

Thank you so much for your recommendation. We really appreciate your 5 star review!

5/5

Google

We have had a lovely experience selling our home with Dacres Guiseley. They have been professional from start to finish and have really done what they can to help sell our home. Izzy in particular has been brilliant- always on hand for queries, help and advice! Thank you Dacres!

Lauren · 14 October 2024 · Dacre Son and Hartley Guiseley

Agent replied · 28 October 2023

Thank you so much for your lovely review for our team in Guiseley. We are really pleased you were satisfied with the service received.

5/5

Google

I can't praise the team at Dacre, Son & Hartley (Settle) highly enough. They were open, human and honest. Throughout the inevitably worrying time of selling your home, they are sympathetic and understanding. Highly organised and very efficient, they always called me back and were able to co-ordinate a complex chain, taking time to ensure that communication with all parties was good. Where chasing was needed they were able to keep the momentum needed. I think a special mention should go to Tom who really went out of his way to make sure that everything ran smoothly and always kept us up to date. If you are selling your house in this area - commission them, you won't regret it.

Mike · 14 October 2024 · Dacre Son and Hartley Settle (High Street)

Agent replied · 23 October 2024

Thank you so much for your fantastic review! We’re delighted to hear that our team, and especially Tom, provided the support and efficiency you needed during your home sale. Your recommendation means a lot to us. If you ever need assistance in the future, we’re here to help!

5/5

Google

Lovely staff. Great at replying and helped move things on quickly. Made us feel at ease moving into our first home.

Liv · 14 October 2024 · Dacre Son and Hartley Bingley

Agent replied · 21 June 2024

Thank you so much for your lovely review. We are happy to have helped you through one of your most exciting times, buying your new first home and we wish you lots of happiness there!

5/5

Google

We sold our house with Dacres (and bought through YM) Dacres were by far the most welcoming, reliable & professional estate agents we have dealt with in Baildon. From the initial chat/visit from Jonathan then been passed to Kelly & her amazing team to guide us through the end to end selling & buying journey was superb. Dacres worked around the clock with us which helped out in a hybrid working world. Their service was truly amazing and I wouldn’t have any hesitation to recommend them. Well done to all at Dacres Baildon.

Andy · 14 October 2024 · Dacre Son and Hartley Bingley

Agent replied · 21 June 2024

Thank you so much for your fantastic review! Jonathan, Kelly and the rest of the team are really pleased you were happy with their service. We wish you happiness in your new home!

5/5

Google

Dacre Son & Hartley have supported me on a journey of nearly two years trying to sell an inherited property. The journey has been bumpy, from clearing probate, surveyors reports, required building works, and collapsed sales - throughout Kelly has been outstanding; communication and willingness to support and help has never faltered. Personally stepping above and beyond to support me, and the house sale. Excellent personalised service is at the heart of everything they do. I would strongly recommend.

Tessie · 14 October 2024 · Dacre Son and Hartley Bingley

Agent replied · 21 June 2024

Thank you very much for your lovely review. Our customer service is extremely important to us and are happy you received the support and help you needed during this challenging time. Delighted we finally got there and we are happy to be of help in the future, should you require it!

5/5

Google

Would definitely recommend dacers. I’m so happy with how the sale of my house went. and also buying my previous house. All the team are fantastic, Professional and Efficient. Kelly really does stand out. She does go the extra mile for needy people like myself, would definitely use these guys again. thanks to all the team. leanne & rik x

Leanne · 14 October 2024 · Dacre Son and Hartley Bingley

Agent replied · 9 November 2024

Thank you so much for your kind words! We're thrilled to hear about your positive experiences with both selling and buying a home. We really appreciate your recommendation and we're here for you if you need us again in the future!

5/5

Google

From valuation to completion Dacre's in Baildon were brilliant. They were always willing to answer questions, chase people and did this professionally. Kelly handled our sale mostly and she was great. Definitely one to use if selling in Baildon.

Sharron · 14 October 2024 · Dacre Son and Hartley Bingley

5/5

Google

Rating only, no written review.

Chris · 14 October 2024 · Dacre Son and Hartley Bingley

Agent replied · 26 August 2024

Thank you very much for your 5 star review. It means a lot.

5/5

Google

Highly recommend, kelly always kept us in the loop and was really helpful!

Joe · 14 October 2024 · Dacre Son and Hartley Bingley

Agent replied · 26 August 2024

Thank you for your 5 star review. We're delighted that you were happy with our service and if you need our help again, please don't hesitate to get in touch.

5/5

Google

Had dealings with Kelly at Dacres and she was excellent very friendly and made understanding process alot easier.

Christine · 14 October 2024 · Dacre Son and Hartley Bingley

Agent replied · 26 August 2024

Thank you for this lovely 5 star review. We are really pleased you were happy with the service received.

5/5

Google

Great service from Jonathan and the team. Kept me updated every step of the way and arranged viewings at short notice. A pleasure to deal with and would definitely recommend/use again.

Milockyer · 14 October 2024 · Dacre Son and Hartley Bingley

Agent replied · 26 August 2024

That's lovely to hear, thank you very much. We wish you all the best and look forward to being able to help again.

5/5

Google

These guys were brilliant especially Kelly at Baildon. This is how communication should be from the agents, concise, quick and sharing of frustrations! Will be using Dacres again. Thanks.

Garry · 14 October 2024 · Dacre Son and Hartley Bingley

Agent replied · 9 November 2024

Thank you for your great feedback! We're thrilled to hear that Kelly and the team in Baildon provided such effective communication. Your positive experience is exactly what we strive for. We look forward to assisting you again in the future. Thanks for choosing Dacres!

5/5

Google

We've recently gone through both a sale and purchase of a property with Dacres in Baildon, the process itself was not straight forward with a number of challenges along the way. However, the team at Dacres were exemplary, great communicators and worked collaboratively with both the buyers and sellers at each stage to ensure that the process remained on track and all parties were informed along the way. We'd thoroughly recommend them as an agent they were accessible, friendly and informed throughout.

David · 14 October 2024 · Dacre Son and Hartley Bingley

Agent replied · 26 August 2024

Thank you so much for taking the time to write this lovely review. Your kind words are really appreciated and we're thrilled we were able to make your experience as smooth as possible. Please don't hesitate in getting in touch if you need us again.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

Industry awards

Dacre Son and Hartley and its branches won awards at EA Masters in three years, most recently 2020.

EA Masters winners in three years, the group and its branches: 2018, 2019, 2020.

EA Masters by year, 2018 to 2020

Source: EA Masters winners lists, as published, linked by year.

The British Property Awards

Dacre Son and Hartley and its branches won awards at The British Property Awards in one year, most recently 2022.

British Property Awards winners in one year, the group and its branches: 2022.

British Property Awards by year, 2022

Source: The British Property Awards winners lists, as published, linked by year.

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Questions about Dacre Son and Hartley

Which Dacre Son and Hartley office has the most reviews?

Baildon (8 Westgate) has the most, with 117 reviews rated 4.5 out of 5, followed by Baildon (8 Westgate) with 111.

Where are the Dacre Son and Hartley offices?

The 37 Dacre Son and Hartley offices, by town:

Has Dacre Son and Hartley won any awards?

Yes. At The British Property Awards 2022 its branches won 1 Gold award. The group and its branches have also won 3 other industry awards since 2018.

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