Trusted Agent profile Β· West Yorkshire and North Yorkshire

Dacre Son and Hartley estate agents in Baildon, Shipley, Bingley and 17 more

4.6

β˜…β˜…β˜…β˜…β˜… Excellent

1,316 reviews across 37 offices and 4 platforms

www.dacres.co.uk

Dacre Son and Hartley has 37 offices, in Baildon (two offices), Shipley, Bingley, Settle (two offices), Leeds (six offices), Knaresborough (two offices), Skipton (two offices), Bradford (four offices), Ripon (three offices), Guiseley, Harrogate (two offices), Keighley, Pateley Bridge (two offices), Ilkley (two offices), Otley, Burley In Wharfedale, York, Wetherby, Bramhope and Boroughbridge (West Yorkshire and North Yorkshire). Together they have 1,316 reviews on four platforms, rated 4.6 out of 5 overall.

Google logo

4.7 / 5

1,263

Reviews on Google

All 37 offices

Facebook logo

2.9 / 5

19

Reviews on Facebook

Business-wide

Yell logo

5.0 / 5

4

Reviews on Yell

All 37 offices

Trustpilot logo

30

Reviews on Trustpilot

Business-wide

Our offices

Dacre Son and Hartley's 37 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,261 reviews on Google only. Show every review

5/5

Google

Dacres are fantastic and provide an excellent service from start to finish. Lesley offers very accurate and reasonable guide prices and we have achieved a quick sale at our expected price. Will has been key to our communication with interested buyers and has also gone above and beyond to support us with on onward purchase. Sally provides quick and efficient communication to ensure viewings are booked. This team exceeded our expectation and we won’t hesitate to use them every time we look to sell. Best in the area! 😁

Will Β· 14 October 2025 Β· Dacre Son and Hartley Ilkley (1-5 The Grove)

Agent replied Β· 13 April 2026

Thank you for your fantastic feedback! We’re delighted that Lesley, Will, and Sally provided excellent service and helped you achieve a quick sale at your expected price. It’s wonderful to hear the team exceeded your expectations, and we look forward to supporting you again whenever you decide to sell.

5/5

Google

We recently bought our home through Dacre, Son & Hartley in Burley-in-Wharfedale and honestly, we couldn't be happier with how everything went. From start to finish, the whole experience was smooth, stress-free, and actually enjoyable, which isn’t something you often hear when it comes to buying a house! Will and Sally were both absolutely brilliant. Will was friendly, professional, and really took the time to make sure we felt comfortable and informed at every step. He was always available to answer questions, kept us in the loop, and made the whole process feel really personal. Sally was equally fantastic, calm, supportive, and incredibly organised. She quietly made sure everything stayed on track and was such a reassuring presence during the more stressful moments. You can tell they both genuinely care about their clients and take pride in what they do. We never felt like we were just β€œanother sale”, they really went the extra mile, and it made such a difference. If you're looking to buy or sell in the area, we honestly couldn’t recommend Dacre’s in Burley enough. Huge thanks again to Will, Sally, and the whole team, we’re so grateful and absolutely love our new home!

Andrew Β· 14 October 2025 Β· Dacre Son and Hartley Ilkley (1-5 The Grove)

Agent replied Β· 13 April 2026

Thank you so much for your wonderful review. We’re thrilled to hear that your experience with our Burley-in-Wharfedale team was such a positive one. Will and Sally will be delighted to know their support made such a difference throughout your home-buying journey. We're so pleased you're happy in your new home, thank you again for your kind words and recommendation.

5/5

Google

We bought our new property through Dacres in Burley in Wharfedale. We couldn’t be happier with the team and how helpful they were from arranging viewings and second viewings to answering questions and queries along the way. If it wasn’t for them the process would have definitely have taken longer and been a whole lot more stressful. They even continue to be responsive and supportive as we settle into our new home and community. Special thanks to Will and Sally for all their assistance. A big thank you to the Burley in Wharfedale Dacres team! Sophie and Lee Bancroft

Sophie Β· 14 October 2025 Β· Dacre Son and Hartley Ilkley (1-5 The Grove)

Agent replied Β· 13 April 2026

Thank you so much for sharing your experience! We’re thrilled Will, Sally, and the Burley team could make your home-buying journey smoother and less stressful. Wishing you all the best settling into your new home and community!

5/5

Google

I have recently completed the sale of my apartment and can't thank the team at Dacres enough for all their patience but total professionalism in dealing with the sale and certain matters that have arisen... Lesley's advice and knowledge, Will's friendly manner, always follows through on updates and Sally's constant support and advice with a personal touch .. customer service, second to none, highly recommend! ....Carole Parker

Carole Β· 14 October 2025 Β· Dacre Son and Hartley Ilkley (1-5 The Grove)

Agent replied Β· 13 April 2026

Thank you so much, Carole, for your wonderful feedback! We're delighted that Lesley, Will, and Sally provided you with such great support throughout your sale. Your recommendation means a lot to us!

5/5

Google

We used Dacre in Settle initially to try and sell a property. I worked closely with Tom, the manager, and despite regular contact and Tom following instructions quickly to amend the price on a couple of occasions, we weren’t able to sell. Tom clearly explained what the market conditions are and helped to manage my expectations accordingly. Therefore, I decided to let the property. Tom and his team did everything needed to get this done as quickly as possible and I’d highly recommend using Dacre at Settle again.

Skier Β· 14 October 2025 Β· Dacre Son and Hartley Settle (High Street)

Agent replied Β· 11 October 2025

Thank you for your thoughtful review. We’re pleased to hear that Tom and the Settle team were able to support you so well throughout the process. Your recommendation means a lot, thank you!

5/5

Google

We sold our previous cottage very quickly with Dacres in Settle at a value that exceeded the asking price. Knowing what we were looking for Dacres found our current property which exceeded our expectations. Their professional, personalised approach and genuine interest made the whole process so much easier for us. Thank you.

Jill Β· 14 October 2025 Β· Dacre Son and Hartley Settle (High Street)

Agent replied Β· 11 October 2025

Thank you for your lovely feedback, we’re delighted the team could make the whole process smooth and help you find a home that exceeded your expectations. All the best.

5/5

Google

Highly, Highly recommend Tom and his team, a five star service! From start to finish they have been on hand offering support, help and guidance throughout our sale and always keeping us updated, nothing was ever to much trouble. I strongly recommend anyone looking to sell their house goes with Dacres! Thankyou for everything!

Jodie Β· 14 October 2025 Β· Dacre Son and Hartley Settle (High Street)

5/5

Google

Absolutely top class service. On reflection, don't think the Dacre fee was high enough given the service we received. Special mention to Kelly Driver who clearly has the patience of a saint. If we happen to sell or buy again in Baildon, then we'll be back in touch no doubt. Many thanks, Mr & Mrs Vosper.

Matthew Β· 14 October 2025 Β· Dacre Son and Hartley Bingley

5/5

Google

A combination of 2 chains into one property was never going to be stress free, but Kelly at Dacres made everything as easy as she possibly could. From clear, efficient, and friendly communication, to turning detective when required, she went above and beyond to get us into our new home. Highly recommended!

Lizzie Β· 14 October 2025 Β· Dacre Son and Hartley Bingley

5/5

Google

Dacres in Baildon were recommended to us by friends and we have been really happy working with them throughout our house move. Friendly, professional and they have really helped keep our move on track. We completed our sale this week and have recommended Dacres to friends and colleagues. Kelly and Jonathan have been fantastic through the process, thanks!

Claire Β· 14 October 2025 Β· Dacre Son and Hartley Bingley

5/5

Google

We recently bought our first property through this estate agents and they have been nothing but incredibly helpful and friendly throughout the entire process. Kelly was very happy to chat through any of our questions with patience and clarity, and was always on hand if we need anything. Grateful for such a smooth process!

Hannah Β· 14 October 2025 Β· Dacre Son and Hartley Bingley

5/5

Google

I would never have believed selling a house could be made so easy and that that is solely down to the whole Baildon team. The friendly, approachable, super helpful team helped me through the process explaining what needed to be done and the next steps in a way that was easy to understand. Kelly was my point of contact and she really did go above and beyond as she was always there to answer any questions, talking through my options and providing sound advice. I wouldn't have any hesitation in recommending the Baildon team to any friends and family looking to buy/sell a house

Debbie Β· 14 October 2025 Β· Dacre Son and Hartley Bingley

5/5

Google

The staff at Dacre Son and Hartley Baildon particularly Kelly Driver and Jonathan Raynor were supportive ,informative and patient! during our 19 month process to sell and buy a house . There were complicating factors with one sale falling through towards the end of the process. I always found Kelly easy to talk to and proactive within negotiations with all relevant parties . Both Kelly and Jonathan always had time for me and the dog!! as we called in to discuss the latest situation . Whilst abiding by all legal requirements they were proactive and solution focussed .They have a "can do "approach with a sense of humour, always good! Thank you.

Carolyn Β· 14 October 2025 Β· Dacre Son and Hartley Bingley

5/5

Google

We can’t thank Kelly enough for all her help during what was a really challenging time with our property. From start to finish, she was absolutely fantastic, her communication was always clear and reassuring, and she never left us in the dark. What really stood out was how dedicated she was to finding the information we needed, often going above and beyond to get answers quickly. It genuinely felt like she cared about us and our situation, and having her support made a stressful process so much easier given how much of a nightmare our chain was. We wouldn’t hesitate to recommend her to anyone. Thank you again!

Daniel Β· 14 October 2025 Β· Dacre Son and Hartley Bingley

5/5

Google

A huge thanku to Dacres Baildon for providing an outstanding service from start to finish in helping us to sell our house. Their support and communication has been much appreciated throughout this process. Our main contact Louis is professional and incredibly approachable, and has been a star. Recommend 100%.

Joanne Β· 14 October 2025 Β· Dacre Son and Hartley Bingley

5/5

Google

A great team to work with. I mainly dealt with Jonathan and Kelly, both of which went above and beyond to get the sale through as quickly as possible. The professional photographs of the house were fantastic too. I would highly recommend.

Matthew Β· 14 October 2025 Β· Dacre Son and Hartley Bingley

Agent replied Β· 22 April 2026

Thank you for your kind words and 5 star review! We're so pleased you had a great experience, we'll be sure to pass on your feedback. We're glad you loved the photos and really appreciate the recommendation!

5/5

Google

If you're looking to sell your home, I can highly recommend the Dacres team in Baildon. Kelly swiftly assisted with selling our much loved family home within 4 weeks of it being advertised. The pictures Omar took were outstanding and the customer service and care from the whole team was superb. From advertising with Dacres to being in our new property took a fantastic 5 months. Kelly provided great care in supporting us through the sale process and I would recommend the team here for anyone looking for an honest and experienced Agency to sell their home. Make sure you request Omar for your pics. Thanks again Kelly!

Aimee Β· 14 October 2025 Β· Dacre Son and Hartley Bingley

5/5

Google

Louis and the team a Dacre, Son & Hartley have been fantastic. We had many ups & downs in the selling of our house but hey help us navigate them with calm professionalism. It's a stressful time selling and doing house and the team at Dacre's were superb in their support. Photo's, listing & viewings were all managed wonderfully. We would 100% recommend them. Thank you again!!

Rob Β· 14 October 2025 Β· Dacre Son and Hartley Bingley

5/5

Google

Absolutely blown away with your amazing service. Seamless from start to finish. I did review the other local estate agents but very impressed with Dacres. My house went on the market two weeks before Christmas and I accepted an offer first week in January. All the home visits well managed and then the next stages were smooth! We all know it’s stressful anyway but truly with Dacres it wasn’t. β€˜β€™All’ the Baildon team were fantastic but extra thanks go out to Jonathan and the amazing Kelly, always super professional and kept me informed every step of this journey in selling my house. Bless even when I had happy tears in accepting my buyers offer. Thanks Dacres in Baildon and would definitely recommend anyone wanting to sell or buy their house with Dacres. Kelly as you know we will be selling our next house with you guys again shortly. Thank you Dacres πŸ«ΆπŸ’“

Carole Β· 14 October 2025 Β· Dacre Son and Hartley Bingley

5/5

Google

From Start to Finish, everyone in the office was brilliant. We were kept well informed, every step of the way. Special mention must go to the incredible Kelly, who went out of her way to ensure that we were never left in the dark. We hit a few bumps, but never felt stressed, as Kelly kept her cool and relaxed us. We built up a great rapport with Kelly and it was an absolute pleasure working with her. Thank you.

Danni Β· 14 October 2025 Β· Dacre Son and Hartley Bingley

Agent replied Β· 22 April 2026

Thank you so much for your lovely review! We're thrilled to hear the whole team supported you so well and that Kelly made such a positive difference throughout. Your kind words mean a great deal to us!

5/5

Google

We bought our current property through Dacres Baildon branch. Kelly dealt with our purchase and we couldn't have asked for a more attentive professional to help us through the process. A while later, Jonathan came round to do us a valuation to help us decide on our next steps and again was very helpful and gave us some great advise. We would highly recommend them and we would use them again without hesitation.

Nige88 Β· 14 October 2025 Β· Dacre Son and Hartley Bingley

Agent replied Β· 22 April 2026

Thank you very much for your lovely words and five star review! We're delighted to hear you had such a positive experience. Your recommendation means a lot to our team, and we’d be more than happy to assist you again in the future.

5/5

Google

I had the most amazing team at the Baildon branch especially Kelly Driver where nothing was too much trouble. Kelly went above and beyond explained the whole process once my house had sold communicated every step, and was on hand to answer any of my questions. I cannot thank Dacres and the team enough. I would definitely recommend πŸ˜€

Sarah Β· 14 October 2025 Β· Dacre Son and Hartley Bingley

Agent replied Β· 20 March 2026

Thank you so much for taking the time to share your experience. We really appreciate your recommendation and are so pleased that Kelly and the team could help make the experience a positive one. Wishing you all the best in your new home!

5/5

Google

Local knowledge international service Responsive thoughtful informed and customer focused I live in America and yet have managed to find an agent that has given me a seamless service both buying and selling locally in Ilkley without a misstep .. in particular due to the above the fact that different people are aware of the same property sale and progress information suggests a tight internal communication and sharing which is ideal

Neil Β· 13 October 2025 Β· Dacre Son and Hartley Ilkley (1-5 The Grove)

Agent replied Β· 16 January 2026

Thank you so much for your wonderful feedback. We’re delighted to hear that our team helped make your sale and purchase experience smooth and stress-free. We truly appreciate your trust in us and your kind words!

1/5

Google

A very poor experience. We instructed Dacres in Guiseley and a key selling point they offered was the local branch network, as we wished to remain in the area. After taking our instruction they promptly closed the Guiseley branch - the agent of the retail unit has confirmed they exercised a break clause in the tenancy, therefore would have known they were closing the branch while telling us they had local knowledge and presence. This is frankly underhand, even in a profession which has a bad reputation. They failed to remove the For Sale board despite several requests to do so - at one point saying the 'board man couldn't find it' - despite the fact it was lying on the ground in the front garden. Avoid this agent - there's plenty of others. - As they closed the Guiseley branch I am leaving a 1 Star review on the earest local branches in the area of our property search

Joseph Β· 13 October 2025 Β· Dacre Son and Hartley Ilkley (1-5 The Grove)

Agent replied Β· 16 January 2026

This review does not relate to our Ilkley office and does not accurately reflect the experiences of our own customers.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

Industry awards

Dacre Son and Hartley and its branches won awards at EA Masters in three years, most recently 2020.

EA Masters winners in three years, the group and its branches: 2018, 2019, 2020.

EA Masters by year, 2018 to 2020

Source: EA Masters winners lists, as published, linked by year.

The British Property Awards

Dacre Son and Hartley and its branches won awards at The British Property Awards in one year, most recently 2022.

British Property Awards winners in one year, the group and its branches: 2022.

British Property Awards by year, 2022

Source: The British Property Awards winners lists, as published, linked by year.

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Questions about Dacre Son and Hartley

Which Dacre Son and Hartley office has the most reviews?

Baildon (8 Westgate) has the most, with 117 reviews rated 4.5 out of 5, followed by Baildon (8 Westgate) with 111.

Where are the Dacre Son and Hartley offices?

The 37 Dacre Son and Hartley offices, by town:

Has Dacre Son and Hartley won any awards?

Yes. At The British Property Awards 2022 its branches won 1 Gold award. The group and its branches have also won 3 other industry awards since 2018.

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