5/5
Very helpful, very quick to respond. We'll happy with the service.
Agent replied
Thank you for this 5 star rating and for taking the time to let us know how we did.

Trusted Agent profile · Hertfordshire and Bedfordshire
Verified
★★★★★
1,780 reviews across 11 offices and 4 platforms
Country Properties has 11 offices, in Ampthill, Shefford, Flitwick, Biggleswade, Hatfield, Baldock, Letchworth, Royston, Stotfold, Welwyn and Ashwell (Hertfordshire and Bedfordshire). Together they have 1,780 reviews on four platforms, rated 4.8 out of 5 overall.
1,541
Reviews on Google
All 11 offices
121
Reviews on Facebook
All 11 offices
27
Reviews on The Trusted Agent
All 11 offices
91
Reviews on Trustpilot
Business-wide
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I sold my house through Country Properties in the summer of 2016. Helen and her team ensured the selling process was stress and hassle free. I simply handed ...Read all 13 from sellers
Not the usual type of service from your usual high street estate agent! Whenever we needed to call the team, every member was aware of our case details and was ...Read all 8 from buyers
As a landlord I find the whole team at Country properties easy to work with and was delighted when I found a new house for myself being offered by this branch ...Read the review from landlords
Country Properties's 11 offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Country Properties, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Very helpful, very quick to respond. We'll happy with the service.
Thank you for this 5 star rating and for taking the time to let us know how we did.
5/5
We would like to say a heartfelt thank you to Tony and the team at the Welwyn branch of Country Properties. From our initial contact with them through to final completion of our house sale, they have been truly wonderful. You couldn’t hope to find a more professional, competent and trustworthy team. Communication throughout was excellent and nothing was ever too much trouble. Don’t underestimate the power of having a local Estate Agent with a proven track record when you select your Estate Agent.PositiveResponsiveness, Quality, Professionalism, Value
5/5
Jo of Country Properties has been amazing. She is just a phone call away and handled every of our request, professionally. We viewed at least 10 properties until we finally bought the one. She kept us up to date on all that was going on, on the chain, my wife even commented that these estate agents are better than the Solicitors as we got more information from them, than our solicitors. I will recommend her and Country Properties for all your housing needs in Shefford.
Hi Goke - thank you for your lovely review and glad Jo kept you updated every step of the way during the buying process. We hope you love living in Shefford as much as we do.
5/5
We’ve just bought our first house through Country properties with superb help and support from the team. We received really good service and help from Laura in the initial stages of viewings and finding this property.. then even better support from Tracey for the past few months when we faced a lot of delays with the sellers solicitors. I didn’t even know such a role existed so when all of a sudden I started seeing results from Tracey chasing them it was amazing! My correspondence with her was all through emails but with such quick responses, I was always and constantly kept up to date about what was happening. We definitely would not be picking up our keys this week had it not been for Tracey’s involvement, so a massive thank you to her as well as the team for getting our sale through. Honestly highly recommend this team!
Thank you for leaving us such a great 5 star review, we are thrilled to hear that the staff at Country Properties have been so prompt and accommodating with your purchase. We wish you all the best in your new home.
5/5
Tony was professional and responsive from start to end in relation to our house sale. He definitely went the extra mile to make sure we were informed as to what was happening at every stage . Tony was instrumental in making sure we sold quickly - superb.PositiveResponsiveness, Quality, Professionalism
5/5
A big thank you to Tony and his team for the very professional service received in the sale of my late Father property. During these difficult times Tony and his team kept my informed of progress on the sale and provided excellent communication. I would 100% recommend if you are thinking of selling you home.
5/5
Rating only, no written review.
5/5
Really good service from Irma. Was great with communication the entire time. Explained everything clearly and she always got back to us quickly which was appreciated. Even though lots of companies had poor service through lockdown Irma if anything was even more on the ball! We would definitely use them again.
Thank you so much for taking the time to write this 5 star review. We are thrilled to hear about your experience, we put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in.
5/5
Thoroughly impressed with my dealings with Country Properties. In this incredibly difficult time the staff went above and beyond what you'd expect to ensure that my move went ahead smoothly. Very professional, helpful and would recommend to anyone (particularly first time buyers who can at times feel a bit overwhelmed by the whole process of buying your first home!).
Thank you for your feedback, we are so glad you had a good experience with us at Country Properties. We wish you all the best for the future.
5/5
Rating only, no written review.
1/5
I would leave a 0 star rating if I could. Please be wary of using country properties, I have experienced terrible service and been given false information so I accepted an offer believing it to be chain free, when there was in fact a long chain. they will tell you what you want to hear so that you will accept an offer.
5/5
Helen helped us with our house hunt. She was friendly, reliable, professional and patient with our many wants/needs and questions. All round excellent ! Highly recommend to everyone selling and buying. Thank you Helen and the team at Country Properties.
5/5
Fantastic service from all the team. A special thank you to Heather who was brilliant from start to finish of our sale. I would highly recommend Country Properties Stotfold.
5/5
Tony sold our house in Welwyn in a very quick time. He dealt with all the issues created by Covid, sourced multiple serious buyers and achieved a great result. From the outset it was clear that Tony knows the market. This made it an easy …
5/5
Tony at Country Properties has been professional, proactive and responsive from start to finish of the sales process. His calm, thoughtful and tenacious attitude helped us to achieve a competitive offer from a reliable buyer. Despite the …
5/5
We chose Tony to help us sell our house because of his promise to offer his personal support and guidance throughout the sale. Tony certainly excelled in this respect and ensured the whole process ran smoothly in these difficult times. We …
5/5
Rating only, no written review.
Thank you for the 5 Star rating.
4/5
Very professional estate agents. Provided the right level of support throughout the purchasing process.
We are so glad you had a good experience with Country Properties, We wish you all the best in your new home.
5/5
Tracy has been fantastic in dealing with a very complicated chain, along with other problems that have arisen that could test anyone to the limit. All along she has been professional, friendly, always in touch and keeping you up to date with progress. I have been extremely impressed with the whole process, it has certainly reduced the stress that I anticipated. Great work!
Thanks so much for taking the time to write this review. We are so pleased to hear you had a good experience with Country Properties, Tracey will be delighted to hear your kind words.
5/5
Further to a recent initial difficult house sale, I have been totally impressed with the professionalism and caring attention Country Properties have shown in achieving the completion of my property which happened last week on the 7th May 2020. I understand that the company work as a team but I would like to give two people in particular a special mention for their diligence and guidance to achieve the sale on time. Thank you Tracey Curaba for your outstanding care, assistance and advice. Also Irma Bucci, for your constant information, updates through to the sale completion. As this was quite an emotional sale for me Country Properties took Estate Agencies to another level. I would like to thank them once again and would recommend Country Properties to anyone who is looking for a first class service. They have excelled even in today’s difficult and restrictive times. George Smith Biggleswade.
Thank you for leaving us such a wonderful review. We are thrilled that you had a good experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
5/5
We bought our house from Country Properties 30 years ago and have just sold it through this friendly, client centric company. Country Properties are professional and proactive; listen to what the clients want for the marketing of their property and suggest solutions to ensure the optimum profile. We would highly recommend them. With thanks to Helen and Michelle for everything
Thank you so much for your lovely review, Helen and the team really appreciate it and we wish you all the best.
5/5
Zoe and Linda and the team were awesome in making our whole selling and buying experience brilliant and enjoyable. The whole buy/sell process because of CP took less than 3 months.
Dear Dhilum, Thank you for your great review, we are pleased that we made the experience of buying and selling a 'brilliant and enjoyable' one. We wish you and your family every happiness in your new home. Best wishes, Linda, Zoe and all the team at Country Properties Hatfield
5/5
Jodie was super nice and helpful. Answered all my questions promptly and helpfully. Also, because of Covid, she followed all the necessary precautions during our viewing and key handover so I felt very safe.
Dear Sarah, Thank you for your lovely review regarding Jodie, we are so pleased that we could help you find the rental that you wanted and that we make you feel safe in these difficult times. All the very best, Linda, Zoe and all the team at Country Properties Hatfield.
5/5
I must praise Zoe for the excellent customer service she provided us with when we moved to Hatfield. She helped us find the right property in a nice neighbourhood for our budget. I would highly recommend country properties Hatfield to any one.
Dear Sadiq, Thank you so much for your review, it is always appreciated to hear that we got it right for our applicants and that you are happy with your new home. Best wishes, Zoe
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Ampthill has the most, with 370 reviews rated 4.8 out of 5, followed by Shefford with 366.
The 11 Country Properties offices, by town:
13 reviews from sellers, rated 5.0 out of 5 on average. For example, FC wrote: "I sold my house through Country Properties in the summer of 2016. Helen and her team ensured the selling process was stress and hassle free. I simply handed ..."
8 reviews from buyers, rated 4.2 out of 5 on average. For example, Caroline wrote: "Not the usual type of service from your usual high street estate agent! Whenever we needed to call the team, every member was aware of our case details and was ..."
Yes. In The Trusted Agent 2026 awards: Country Properties, Shefford won Gold; Country Properties, Hatfield won Gold; Country Properties, Biggleswade won Trusted Agent.
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