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Country Properties estate agents in Ampthill, Shefford, Flitwick and 8 more

4.8

★★★★★ Excellent

1,803 reviews across 11 offices and 4 platforms

www.country-properties.co.uk

Country Properties has 11 offices, in Ampthill, Shefford, Flitwick, Biggleswade, Hatfield, Baldock, Letchworth, Royston, Stotfold, Welwyn and Ashwell (Hertfordshire and Bedfordshire). Together they have 1,803 reviews on four platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

1,564

Reviews on Google

All 11 offices

Facebook logo

4.8 / 5

121

Reviews on Facebook

All 11 offices

Trustpilot logo

91

Reviews on Trustpilot

Business-wide

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Country Properties's 11 offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Country Properties, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Country Properties and its branches won awards at EA Masters in two years, most recently 2020.

EA Masters winners in two years, the group and its branches: 2020, 2019.

EA Masters by year, 2020 to 2019

Source: EA Masters winners lists, as published, linked by year.

The British Property Awards

Country Properties and its branches won awards at The British Property Awards in five years, most recently 2025.

British Property Awards winners in five years, the group and its branches: 2025, 2024, 2023, 2022, 2021.

British Property Awards by year, 2025 to 2021

Source: The British Property Awards winners lists, as published, linked by year.

Reviews on Google

Showing 1,559 reviews on Google only. Show every review

5/5

Google

Maddison has been incredibly helpful and professional throughout what became quite a complicated and uncertain situation with my existing tenancy. She has been proactive in communicating with both myself and my tenant, kept me updated throughout, and has always been responsive, understanding and pragmatic in helping us find a sensible way forward. I’ve really appreciated the time and effort she has put in, particularly when circumstances changed unexpectedly. Thank you, Maddison, for making the process considerably easier!

Shiva · 14 October 2026 · Country Properties Hatfield

5/5

Google

I had a great experience with Country Properties Hatfield. Keith Boyden was very professional, friendly and helpful throughout the house viewing, patiently answering all my questions. I would also like to thank Moby Rahman for his excellent support and assistance. Both made the experience pleasant and straightforward. Highly recommended!

Kamaal · 11 October 2026 · Country Properties Hatfield

5/5

Google

Top service provided , as a landlord i have no worries regarding the day to day matters. Communication is excellent and i'm always informed on matters which arise and how they are resolved.

Paul · 11 October 2026 · Country Properties Hatfield

5/5

Google

Moby has been absolutely fantastic throughout the process of selling my house. Selling a property can be a very stressful experience, but their support, professionalism and reassurance have made such a positive difference, helping to take a lot of the stress and pressure off me. From the outset, Moby has been thorough, proactive and incredibly attentive, making sure every detail is covered and nothing is missed. Their ability to stay on top of everything, anticipate what needs to be done and ensure things are moving forward has given me real peace of mind. What I appreciate most is the personal support and genuine care shown throughout the process. Knowing that I have someone I can trust to keep track of all the details, keep things organised and make sure nothing slips through the cracks has been invaluable. Moby is a real credit to the branch, and their dedication and commitment to providing an excellent service have truly stood out. I’m extremely grateful for all the help and support they have given me and would highly recommend them to anyone looking to sell their home. It makes such a difference to have someone who genuinely cares and goes the extra mile to make what can be a daunting process feel so much easier.

AK · 10 October 2026 · Country Properties Hatfield

5/5

Google

⭐⭐⭐⭐⭐ I’m really happy with my flat and the overall experience has been great. I also recommended this to a friend of mine, and he’s very happy with his flat as well. Based on my positive experience, I’d be more than happy to recommend country properties to other friends and family. I’ll definitely be referring more people in the future. Thank you to Maddison for all the help and support. Really appreciate it! I have only option to give 5* here 😁😁

Im · 10 October 2026 · Country Properties Hatfield

Agent replied · 15 October 2026

Thank you so much for your lovely 5-star review! ⭐⭐⭐⭐⭐ It’s wonderful to hear that you’re so happy with your flat and the service you’ve received. I'm especially pleased that your friend has had such a positive experience with us too! Your kind words and recommendations genuinely mean a lot, and I really appreciate you taking the time to share your experience. It’s been an absolute pleasure helping you, and I’m always here if you need anything in the future. Thank you again for your support and for recommending Country Properties Hatfield to your friends and family. We really appreciate it! 😁 Maddison & the Country Properties Hatfield Team

5/5

Google

We rented out our property via country properties hatfield. We were assisted by Maddy all through out the process. With the new rental rules and ever evolving regulatory landscape, we were bit worried but Maddy and Moby were able to help us clarify all the items and find a tenant and move them in on time. Special thanks to shakeel also who has gone out of his way in sorting out the property management issues. WIll definitely recommend country properties and Maddy for anyone looking to let or rent a property in hatfield.

Jay · 8 October 2026 · Country Properties Hatfield

Agent replied · 15 October 2026

Thank you so much for taking the time to leave such a fantastic review and for recommending Country Properties Hatfield. We’re delighted to hear that Maddison was able to guide you through the letting process and make everything as straightforward as possible, particularly with the recent changes to rental legislation. Moby and Shakeel will also be really pleased to hear your comments, and we’re especially glad that Shakeel’s support with the property management side made a difference. Our aim is always to take as much of the stress away from our landlords as possible, keep them informed and make sure their properties remain compliant, while finding the right tenant and keeping everything moving on schedule. It’s been a genuine pleasure helping you get your property successfully let and your new tenant moved in. Thank you again for trusting our team with your property, and we look forward to continuing to look after it for you.

5/5

Google

Really good service from Maddison at Country Properties. Her communication is excellent and she always keeps me updated at every necessary point. Would use Country Properties again in the future

Dave · 8 October 2026 · Country Properties Hatfield

Agent replied · 15 October 2026

Thank you so much for your lovely review Dave! We’re really pleased to hear that you’ve been happy with the service and communication from Maddison. Keeping our clients informed throughout the process is extremely important to us, so your feedback is greatly appreciated. It’s been a pleasure assisting you, and we’d be delighted to help again in the future.

5/5

Google

I’ve had a great experience living in a property managed by Country Properties. Their team is exceptionally responsive and always addresses maintenance requests promptly. A special thanks to Maddison in property management, who has been amazingly helpful and attentive throughout!

Bibin · 8 October 2026 · Country Properties Hatfield

Agent replied · 28 October 2024

Thank you for sharing your experience! We are pleased to hear that our contractor delivered timely, clean, and friendly service. At Country Properties Hatfield, we take pride in working with dedicated professionals who reflect our values in every project. Thank you

5/5

Google

Really pleased with the service from the team. They were friendly, professional and always helpful throughout the process. Communication was excellent, and they made everything straightforward and stress-free. Would definitely recommend them!!

Hasnain · 8 October 2026 · Country Properties Hatfield

5/5

Google

Laura Simmons was my main contact for purchasing our new home. From start to finish, and post-sale care, she was exceptional - very professional, efficient, and doing the extra mile to get us through the complicated process. I can highly recommend her, and the rest of the team!

Petya · 8 October 2026 · Country Properties Biggleswade

5/5

Google

Laura at Country Properties Biggleswade was fantastic throughout our house-buying journey! From the very first viewing to the day we got the keys, she made what can be a stressful process feel incredibly smooth and seamless. Her communication, and genuine warmth made all the difference. I couldn't have asked for a better experience, thank you so much, Laura!

Tracey · 8 October 2026 · Country Properties Biggleswade

Agent replied · 15 October 2026

Thank you so much for your lovely review! We’re delighted to hear that Laura made your house-buying journey feel smooth and stress-free from start to finish. We’ll be sure to pass on your kind words to her. It was a pleasure helping you, and we wish you many happy years in your new home! 🏡

5/5

Google

The ladies at the Royston office from where I rented a property were ABSOLUTELY SUPERB!!! Kind, efficient, knowledgeable and just generally all round lovely people to deal with, even up to the end I had my deposit back within a day of receiving an email saying they had chased the landlord up. I genuinely cannot speak highly enough of these ladies. Would recommend to anyone who is thinking of privately renting to go there. 😊

Martin · 8 October 2026 · Country Properties Biggleswade

Agent replied · 15 October 2026

Thank you so much for your fantastic review! We’re absolutely delighted to hear how happy you were with the service from our Royston team. Your kind words about their kindness, efficiency and knowledge mean so much to us. We’re especially pleased we could make the end of your tenancy as smooth as possible and get your deposit returned so quickly. Thank you for your recommendation, it really means a lot to the whole team!

5/5

Google

Excellent service from Country Properties Flitwick throughout the house sale. The whole process was handled professionally, with great communication and support from start to finish. A special thank you to Phil and Duane, who went above and beyond to make everything run as smoothly as possible. Their expertise, dedication and friendly approach made all the difference. We would highly recommend Country Properties Flitwick to anyone buying or selling a home. Thank you again!

Jeremy · 6 October 2026 · Country Properties Flitwick

Agent replied · 10 October 2026

Thank you Jeremy for sharing your experience with Country Properties. We're delighted that you were happy with the service provided by our Flitwick team, and your special mention of Phil and Duane is greatly appreciated. Thank you so much for your recommendation, we wish you all the very best for the future. The Flitwick team.

5/5

Google

⭐⭐⭐⭐⭐ A huge thank you to Duane and Phil for all their help throughout our house move. It was a particularly long and complicated process with plenty of challenges along the way, but they were both incredibly helpful, responsive and professional throughout. They kept us updated, chased things when needed and always went the extra mile to help keep everything moving. It made a huge difference having people who genuinely cared about getting the sale and purchase over the line. We’re incredibly grateful for all their hard work and support, and would have no hesitation in recommending Country Properties to anyone looking to buy or sell a property.

Charles · 3 October 2026 · Country Properties Flitwick

Agent replied · 10 October 2026

Thank you so much for taking the time to share your experience Charles, we're incredibly grateful for your kind words and your strong recommendation of Country Properties. We appreciate that moving home can be a stressful process and are thrilled that Duane and Phil were able to make such a positive difference. We wish you all the very best in your new home!

4/5

Google

Excellent service. Phil and the team were always on hand to answer any questions and ensured I was kept up to date with the sale of my property. I would highly recommend.

Inatwirl · 3 October 2026 · Country Properties Flitwick

Agent replied · 10 October 2026

Thank you so much for your review Anna, we're incredibly grateful for your kind words and your strong recommendation. Thank you again for trusting us with your sale. Best wishes, Phil and the Flitwick team.

5/5

Google

From the moment we viewed the property Country Properties and Shakiel who guided us through the process was superb right through to our leaving the property after nearly three years.

David · 1 October 2026 · Country Properties Hatfield

5/5

Google

A massive thank you to James and everyone at Country Properties for all your hard work, especially over the last few weeks getting my sale through to completion.It hasn't always been an easy process and there were definitely some stressful moments along the way, but James was fantastic throughout. He kept things moving, chased when needed, kept everyone talking and never gave up when challenges came up. What impressed me most was his ability to help find a solution that worked for everyone and ultimately got us to exchange contracts and complete. His support and persistence made a huge difference.I'm incredibly grateful to James and the team and wouldn't hesitate to recommend Country Properties to anyone looking for an estate agent who genuinely cares about getting the best outcome for their clients. Thank you all ⭐️⭐️⭐️⭐️⭐️

Claire · 26 September 2026 · Country Properties Stotfold

2/5

Google

Had a sale fall through in part due to poor advice from the agent

Anna · 26 September 2026 · Country Properties Shefford

Agent replied · 10 October 2026

Thank you for taking the time to leave your review. We are sorry that the sale did not ultimately proceed, as we appreciate how disappointing that can be. We would, however, like to clarify that in this instance the circumstances were largely outside of our control. The buyer commissioned an independent survey from a RICS-qualified surveyor, and the findings of that professional assessment were a matter for the buyer and seller to consider. We communicated the relevant information to you and did everything we could to facilitate discussions and help the transaction progress. Our understanding throughout was that both parties had the same objective of reaching a successful completion. Ultimately, however, the decision as to how to proceed following the survey was outside of our control. We appreciate that the outcome was frustrating, but we do not feel it would be fair to suggest that the sale fell through as a result of poor advice from us. We acted professionally throughout and provided the information available to us to help both parties make informed decisions. We wish you all the best with the property and thank you again for your feedback.

5/5

Google

Dear Shakeel, Just wanted to post this. My fridge broke down and Shakeel at country properties was on it immediately, every time something goes wrong country properties sort it out, I could not recommend country properties more and Shakeel & his team are 2nd to none. Thank you so much Shakeel, I couldn't be happier here. X

Danny · 24 September 2026 · Country Properties Hatfield

5/5

Google

⭐️⭐️⭐️⭐️⭐️ Me and my partner, completed on our first home in Biggleswade, and we couldn’t be happier with the service we received from Country Properties. A special thank you to Laura Simmons, who was fantastic throughout the whole process. As first-time buyers, there were plenty of questions and moments where we needed reassurance, and Laura was always helpful, professional, approachable and kept us updated along the way. Buying your first home can be stressful, but having someone like Laura helping to guide us through the process made such a difference. She went above and beyond to help keep everything moving and made what could have been a very overwhelming experience much easier. We’re absolutely delighted to have completed on our first home and would happily recommend Country Properties in Biggleswade, especially Laura, to anyone looking to buy or sell a property. Thank you for helping us get the keys to our first home! 🏡🔑

Jack · 24 September 2026 · Country Properties Biggleswade

Agent replied · 15 October 2026

Thank you so much for such a wonderful review! We’re absolutely delighted to hear how happy you are with your first home and the service you received from Country Properties. Laura will be thrilled to hear your kind words. We know how exciting (and sometimes stressful!) buying your first home can be, so it’s fantastic to know that her support, communication and reassurance helped make the process feel much easier. Congratulations on getting the keys to your first home! 🏡🔑 We wish you both many happy years there, and thank you again for your lovely recommendation.

5/5

Google

This office was filled with a lovely team who were always happy to help! My partner and I were purchasing our first home together and they were always there from the endless visits to the property to the multiple calls a day to discuss the house.

Louisa · 19 September 2026 · Country Properties Stotfold

5/5

Google

We had an excellent experience with Country Properties in Shefford throughout the sale of our home. A special thank you to Deb Redmond, who was absolutely outstanding. Deb went above and beyond her normal role, especially during the stressful period leading up to exchange and completion. She was proactive, responsive, regularly followed things up and always kept us informed. Her support, communication and willingness to help made a real difference and gave us a lot of reassurance throughout the process. A huge thank you to Deb and the whole Country Properties Shefford team. We genuinely appreciate all your help and would have no hesitation recommending you. Five-star service and highly recommended!

Hasitha · 19 September 2026 · Country Properties Shefford

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Country Properties

Which Country Properties office has the most reviews?

Ampthill has the most, with 370 reviews rated 4.8 out of 5, followed by Shefford with 366.

Where are the Country Properties offices?

The 11 Country Properties offices, by town:

  • Ampthill: 1 Church Street, Ampthill, Bedfordshire, MK45 2PJ
  • Ashwell: 22 High Street, Ashwell, Hertfordshire, SG7 5NW
  • Baldock: 39 High Street, Baldock, Hertfordshire, SG7 6BG
  • Biggleswade: 79 High Street, Biggleswade, Bedfordshire, SG18 0LA
  • Flitwick: 3 The Russell Centre, Coniston Road, Flitwick, Bedfordshire, MK45 1QY
  • Hatfield: 7 The Broadway, Hatfield, Hertfordshire, AL9 5BG
  • Letchworth: 7 Howard Park Corner, Letchworth, Hertfordshire, SG6 1PQ
  • Royston: 45 High Street, Royston, Hertfordshire, SG8 9AW
  • Shefford: 46 High Street, Shefford, Bedfordshire, SG17 5DG
  • Stotfold: 1 Arlesey Road, Stotfold, Hertfordshire, SG5 4HA
  • Welwyn: 10 High Street, Welwyn, Hertfordshire, AL6 9EQ
What do sellers say about Country Properties?

13 reviews from sellers, rated 5.0 out of 5 on average. For example, FC wrote: "I sold my house through Country Properties in the summer of 2016. Helen and her team ensured the selling process was stress and hassle free. I simply handed ..."

What do buyers say about Country Properties?

8 reviews from buyers, rated 4.2 out of 5 on average. For example, Caroline wrote: "Not the usual type of service from your usual high street estate agent! Whenever we needed to call the team, every member was aware of our case details and was ..."

Has Country Properties won any awards?

Yes. In The Trusted Agent 2026 awards, Shefford won Gold, Hatfield won Gold and Biggleswade won Trusted Agent. At The British Property Awards 2025 its branches won 1 Gold award. The group and its branches have also won 6 other industry awards since 2019.

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