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Country Properties Hatfield reviews

★★★★★ Excellent

264 reviews across 4 platforms

7 The Broadway, Hatfield AL9 5BG

Part of Country Properties, see every office.

Country Properties's Hatfield office at 7 The Broadway is rated 4.8 out of 5 across 264 reviews on four platforms, including 156 Google reviews rated 4.9. The 89 Trustpilot count is for the whole business. It won Gold in The Trusted Agent 2026 awards, one of four awards Country Properties won in 2026. Checked 9 October 2026.

Google logo

4.9 / 5

156

Reviews on Google

This office

Facebook logo

5.0 / 5

1

Reviews on Facebook

This office

View Agents logo

4.9 / 5

18

Reviews on View Agents

This office

Trustpilot logo

89

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Country Properties Hatfield

Whether you’re selling, letting or buying property in Hatfield, we help you every step of the way. Our dedicated, professional team provides expert guidance 24/7, so you always know what’s happening. Having been established in Hatfield for over a decade, we’ve got the local knowledge you need to make informed decisions about your property. Get in touch today.

Awards

Trusted Agent 2026 results for Country Properties. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Hatfield office, from every platform, shown as written. First names only.

5/5

Google

We have been using Country Properties Hatfield to manage our rental property for many years. They have always been super helpful and guided us through various situations as and when they arose. Just recently we needed extra guidance with a bit of a tricky issue. We dealt with Shakeel in letting's. His professionalism, friendly manner, attention to detail and just his total understanding of how important getting this issue resolved was to us was so impressive. He was always so clear in his explanations, which in turn assured us. Shakeel we cannot thank you enough. You are such a credit to the Hatfield branch, they and we are very lucky to have you on board🙂

Avril · 22 June 2026

Agent replied · 22 August 2026

hank you so much for taking the time to leave such a thoughtful review. It means a lot to us that you've trusted Country Properties Hatfield to manage your property over the years, and we're delighted to hear that you've always felt supported along the way. I'm especially pleased to read your comments about Shakeel. He genuinely cares about our landlords and always works hard to make sure issues are dealt with professionally, thoroughly and with clear communication. I'll make sure your kind words are passed on to him, as I know they will mean a great deal. Thank you again for your continued trust and support. We truly appreciate it and look forward to working with you for many years to come. Kind regards, Moby Rahman Director

5/5

Google

I want to extend my heartfelt thanks to Country Properties and especially to Maddison for her incredible hard work and support. Maddison went above and beyond to make sure we found the perfect place that fit our needs. Her dedication, professionalism, and friendly approach made the entire process so much easier and enjoyable. She was always there to answer our questions and guide us through each step. We truly appreciate all the effort she put in to help us, and we couldn’t have done it without her. Thank you, Maddison, and the entire team at Country Properties! We highly recommend your services to anyone looking to buy or sell a home.

Xhanina · 22 June 2026

5/5

Google

We had a really great experience working with Maddison throughout the whole process. Communication was always quick and clear, and she was consistently helpful and understanding. Unlike many others we’ve dealt with before, she didn’t chase us unnecessarily for information, which made everything feel much more relaxed and professional. Maddison was friendly, approachable, and easy to communicate with at every stage. Overall, a very smooth and positive experience, we would definitely recommend her.

Richárd · 15 April 2026

5/5

Trustpilot

Highly recommend Country Properties

We would 100% recommend Country Properties. The whole team are fantastic - and we received so much support from Sasha. She handled everything so calmly and professionally from start to finish, and her communication was excellent throughout the whole process. We’re so grateful for everything she did to get us over the line. Thank you Sasha and Team CP!!

LMC · 26 February 2026

5/5

Google

We recently moved with Hatfield Country Properties and couldn’t be happier with the service we received. From start to finish, everything was handled brilliantly. Special shout out and thanks to Maddison in the lettings department, her communication was outstanding, she was always quick to respond, and nothing was ever too much to ask. Highly recommend!

Natalie · 20 February 2026

5/5

Trustpilot

Country Properties did an excellent job…

Country Properties did an excellent job of helping me through a sale and purchase. They organised a huge amount of viewings and made them back to back where possible minimising inconvenience to my family. The sale went smoothly despite having trustees involved. When I started viewing houses I was encouraged to spend as much time as I needed in each property. On a second viewing they even offered to get some help when the loft ladder was jammed and I needed to check the size. Very helpful and friendly on the phone I am happy to recommend them.

Danielle · 1 July 2026

5/5

Google

Five stars for Country Properties Hatfield and an extra star for Peter; an extremely professional, calm and rational member of the team, who would go an extra mile to direct you towards your best route to buying/selling. Can’t thank him enough for being a guide throughout the long process of our sale. Thank you for a wholesome experience, Moby and team!

A · 5 October 2024

Agent replied · 24 February 2025

Thank you for your kind words, we are delighted to hear that you had such a positive experience with Country Properties Hatfield. It is wonderful to know that Peter and the team were able to assist and guide you throughout the sale process. We always strive to go the extra mile for our clients, and your feedback is truly appreciated. Wishing you all the best with your next steps, and we are always here should you need anything in the future. Take care, Dawn

5/5

Google

Five stars for Country Properties Hatfield and an extra star for Peter; an extremely professional, calm and rational member of the team, who would go an extra mile to direct you towards your best route to buying/selling. Can’t thank him enough for being a guide throughout the long process of our sale. Thank you for a wholesome experience, Moby and team!

A · 20 September 2024

Agent replied · 21 September 2024

Thank you for your kind words, we are delighted to hear that you had such a positive experience with Country Properties Hatfield. It is wonderful to know that Peter and the team were able to assist and guide you throughout the sale process. We always strive to go the extra mile for our clients, and your feedback is truly appreciated. Wishing you all the best with your next steps, and we are always here should you need anything in the future. Take care, Dawn

5/5

Google

I had the pleasure of working with Ronan Byrne for the valuation of my property, and I couldn't be more pleased with the experience. Ronan's professionalism, attention to detail, and in-depth knowledge of the real estate market truly set him apart. From the moment he stepped in, he exhibited a deep understanding of the local area and an insightful perspective on property values. Ronan's approach was not only informative but also incredibly transparent. He took the time to explain every aspect of the valuation process, making sure I understood each step along the way. His dedication to providing accurate and well-researched insights was truly impressive. What stood out most to me was Ronan's genuine commitment to ensuring my satisfaction as a client. He patiently addressed all my questions and concerns, putting my mind at ease throughout the entire process. His professionalism and excellent communication skills fostered a sense of trust that made working with him a seamless and enjoyable experience. I would wholeheartedly recommend Ronan to anyone seeking a knowledgeable, reliable, and personable estate agent who goes above and beyond for their clients. My experience with Ronan was nothing short of exceptional, and I am truly grateful for his outstanding service.

M · 19 August 2023

Agent replied · 16 April 2024

Thank you very much for the thorough and supportive feedback, this is greatly appreciated and we are so pleased you had a great experience. Dawn and the team

5/5

Google

I work for a supplier of County Properties Hatfield and speak to hundreds of agents across the whole of the UK. Moby is without doubt the most passionate, enthusiastic and customer focused agent I have dealt with. "Treat people how you want to be treated". If you are lucky enough to work with Moby you will experience this. If you’re after an honest and customer focused agent then Country Properties Hatfield and Moby are the team for you.

Jonathan · 20 June 2023

Agent replied · 16 April 2024

Thank you so much for your kind words! We are pleased to hear about your positive experience with Moby and our team at Country Properties Hatfield. Delivering exceptional service and prioritising customer satisfaction are always our top priorities. We appreciate your support and look forward to assisting you further in the future. Dawn and the team

5/5

Google

I would like to share my experience during my house hunt in Hatfield and luckly I meet with Country Properties housing agent. I would like to greatly thanks to Country Property for helping securing my tenancy so quickly and smoothly. I am able to secure my tenancy within 1 week of time from being viewing the property till Contract creation by Landlord. There is no doubt, it is best renting agent I have even ever come across. Thanks for everything Country Properties has done for us. It's rank 1 agent I must say based upon my great experience

Kunal · 17 March 2023

Agent replied · 16 April 2024

Thank you for sharing your wonderful experience with us! We are thrilled to have been able to assist you in securing your tenancy quickly and smoothly. Your kind words mean a lot to us, and we are honored to be ranked as your number one agent. If you ever need assistance in the future, do not hesitate to reach out. Dawn and the team

5/5

Google

I recently arranged my rental through Country Properties in Hatfield, and the service was outstanding. Dawn Murphy and her team were highly professional, kept me updated every step of the way, and always responded promptly to my queries. …

Mahmoud · 20 March 2025

Agent replied · 3 January 2025

Thank you so much for sharing your wonderful feedback! I am thrilled to hear that your experience with Country Properties Hatfield was outstanding. Myself and the team truly pride ourselves on delivering exceptional service, and your kind … More

5/5

Google

Dawn has been an amazing liason for us with country properties. She is always prompt with her replies to any queries and made sure our tenancy was smooth and pleasant from start to finish. I would recommend her to anyone.

Sachini · 28 February 2025

Agent replied · 25 February 2025

Sachini, thank you very much for taking the time in providing a google review for me, it has been a pleasure managing your tenancy and I wish you all the best for the future. Dawn

5/5

Google

My experience with Country Properties was an excellent one. I was fortunate enough to meet all the team who were not only very personable but delightfully professional. In particular Jemel was extremely helpful and supportive of my requirements. A wonderful example of customer support. Keep up the great work.

Yusuf030872 · 21 October 2024

Agent replied · 11 April 2024

Thank you very much for the positive feedback, it is really appreciated. The team work hard to provide a good service to our landlords and tenants and it is always good to know this shines through. Dawn

5/5

Google

Maddison is such a pleasant person she made everything easy and always available to help

Nancy · 25 July 2026

5/5

Google

Country Properties has always been incredibly helpful in managing all aspects of property management. They are very professional with an in depth knowledge that is invaluable and freely shared. My main contact Dawn Murphy is a pleasure to work with and always pulls out the stops to ensure things run smoothly and any problems are sorted out as they arise.

Roy · 9 March 2024

Agent replied · 16 March 2024

Roy, thank you very much for your positive feedback about me and the team, it is always a pleasure to offer you assistance and support you in the managing of your property. Dawn

5/5

Google

Have been working alongside Dawn and all of the team at Country properties for a coupe of years now as an electrical contractor. Dawn and the team have always gone above and beyond to help with all aspects of works from start to finish to make the contractor and landlords life easier. Great people and company would highly recommend.

Albert · 28 March 2024

Agent replied · 29 March 2024

Albert, it is always a pleasure to work with you and thank you for taking the time to review not only my service but that of the teams, we really appreciate it. Keep up the good work ! Dawn and the team

5/5

Google

I really can't recommend Country Properties enough, especially Jodie-Leigh! Living in Leicester and needing to move to London was always going to be a challenge as with full time jobs its impossible to drop everything and attend viewings mid week etc, and watching properties disappear off the market before we had a chance to see them was very anxiety provoking. However Jodie-Leigh was happy to hold a virtual viewing and once we'd decided we really liked a property was so flexible in finding a date and time that we could come and view the place in person. Throughout the referencing process she answered all of our questions really quickly and I just have faith that if anything goes wrong during our tenancy Country Properties will deal with it without any issues! Thank you for making a very stressful process much less so :-)PositiveResponsiveness, Professionalism

Victoria · 15 June 2022

Agent replied · 14 June 2024

Dear Victoria, Thank you so much for this lovely review. We are so pleased that Jodie-Leigh made your experience in finding a property to rent a positive experience. Best wishes, Linda and all the team at Country Properties Hatfield.

5/5

Google

Country Properties in Hatfield provides absolutely excellent service. They genuinely care about their tenants and are always there when you need them. Didn’t want to mention names but Shakeel, he is incredibly humble, polite, and always ready to help with a smile. It is so rare to find an agency that looks after its tenants this well. Five stars all the way

Kwesi · 22 July 2026

5/5

Google

I recently arranged my rental through Country Properties in Hatfield, and the service was outstanding. Dawn Murphy and her team were highly professional, kept me updated every step of the way, and always responded promptly to my queries. … More

Mahmoud · 2 January 2025

Agent replied · 3 March 2025

Thank you so much for sharing your wonderful feedback! I am thrilled to hear that your experience with Country Properties Hatfield was outstanding. Myself and the team truly pride ourselves on delivering exceptional service, and your kind words are a testament to our dedication and professionalism. Making the letting process simple and stress-free is always our goal, so it is fantastic to know we met your expectations from the viewing stage to signing the tenancy agreement. If you need assistance in the future or have any questions about your rental, please do not hesitate to contact the team. Happy New Year, from Dawn

5/5

Google

Jodie helped us massively when we really liked a property from organising a viewing that day to also helping us secure the property by going the extra mile with the landlord. There was an issue during the referencing but this was not with them but with Homlet but this was swiftly corrected after realising there was a mistake. Jodie helped us throughout the entire process and ensured we could move in within a WEEK of viewing the property. Can't thank her enough for helping us secure a property we loved.

Julie · 17 March 2022

Agent replied · 16 March 2024

Dear Toby, Thank you for your very kind review - you were a pleasure to assist and I am really glad the process (although stressful) was a positive one for you! Myself and the team would like to wish you all the best in your new home! - Jodie-Leigh

5/5

Google

Dawn Murphy has been dealing with the management of our rental flats and we are very pleased with the service she has provided. We have had a problem with one of our flats where the tenants had not paid the rent for 18 months. Dawn has dealt with the tenants professionally and efficiently and, once we finally gained access to the flat, she has been unstinting in her efforts to return the flat to a good condition. Using her many contacts she has had the flat cleared out, cleaned and decorated and new carpet laid. The garden has also been tidied and the plants cut back. Due to her efficiency all this was done within a week. She has worked long and hard to alleviate our problem. And throughout all this she has been good humoured and friendly and we are very grateful to her.

HIlary · 1 August 2024

5/5

Google

Dawn has been an amazing agent. We have had a difficult landlord and Dawn has always been able to navigate around our landlord and meet our needs. We have not been left in the dark about anything. Dawn is very conscientiousness and gets the job done extremely efficiently

Kwabena · 1 August 2024

Agent replied · 2 August 2024

Kwabena, it has been a pleasure managing you as a tenant, I wish you all the best for the future. Thank you for your review of my service, it is very much appreciated. Take care, Dawn

5/5

Google

Great agency. Maddison was always very helpful and informative with the process of finding a place to rent.

Emilia · 22 May 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Country Properties Hatfield

How many reviews does Country Properties Hatfield have?

Country Properties's Hatfield office has 264 reviews across four platforms: 156 on Google, 1 on Facebook, 18 on View Agents, 89 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Country Properties Hatfield's rating?

Country Properties Hatfield is rated 4.8 out of 5 across all 264 reviews, and 4.9 out of 5 on Google from 156 reviews, checked 9 October 2026.

What do sellers say about Country Properties Hatfield?

9 reviews from sellers, rated 5.0 out of 5 on average. For example, Mike wrote: "Recently used Country Properties to sell our house in Hatfield Garden Village. Perfect service, I could not ask for more. The two people we dealt with mainly ..."

What do buyers say about Country Properties Hatfield?

5 reviews from buyers, rated 5.0 out of 5 on average. For example, Rashid wrote: "Charles Ginn was my first point of contact who is extremely supportive. I found everyone in the Country Properties extremely helpful, prompts and competent. I ..."

Has Country Properties won any awards?

Yes. In The Trusted Agent 2026 awards: Country Properties, Hatfield won Gold; Country Properties, Shefford won Gold; Country Properties, Biggleswade won Trusted Agent; Country Properties, Hitchin won Trusted Agent.

Where is Country Properties's Hatfield office?

Country Properties Hatfield, 7 The Broadway, Hatfield AL9 5BG.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.