Trusted Agent profile · Hatfield, Hertfordshire

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Country Properties Hatfield reviews

★★★★★ Excellent

264 reviews across 4 platforms

7 The Broadway, Hatfield, Hertfordshire, AL9 5BG

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Country Properties's office in Hatfield, Hertfordshire, at 7 The Broadway, is rated 4.8 out of 5 across 264 reviews on four platforms, including 156 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards, one of four awards Country Properties won in 2026.

Google logo

4.9 / 5

156

Reviews on Google

This office

Facebook logo

5.0 / 5

1

Reviews on Facebook

This office

View Agents logo

4.9 / 5

18

Reviews on View Agents

This office

Trustpilot logo

89

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Country Properties Hatfield

Whether you’re selling, letting or buying property in Hatfield, we help you every step of the way. Our dedicated, professional team provides expert guidance 24/7, so you always know what’s happening. Having been established in Hatfield for over a decade, we’ve got the local knowledge you need to make informed decisions about your property. Get in touch today.

Awards

The Trusted Agent 2026 results for Country Properties, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Hatfield office, from every platform, shown as written. First names only.

5/5

Google

Tierney is a 5 star member of the team at Country Properties Estate Agents in Hatfield. As a tenant I now and again have to contact her if I have a problem requiring her to send a plumber or electrician to my flat. She always responds instantly, and is helpful, professional and caring. She is empathetic, warm, and endlessly patient. It's a real pleasure to have her support.

Lynn · 17 March 2023

Agent replied · 16 March 2024

We are so grateful for your 5-star review. Thanks for sharing your experience with our team. It is a pleasure having you as one of our tenants :)

5/5

Trustpilot

Great team and experience

Sasha and the team at Country Properties are fantastic and I’d definitely recommend, they helped me purchase a property and then some years later sell it and both experiences were positive. Sasha really does go above and beyond during what is a really stressful time!

Lucy · 17 September 2025

5/5

Google

Very happy with the service provided in viewings. Especially Maddison very kind showing me around.

Samuel · 22 May 2026

5/5

Google

These are the good guys! I had my mind set on a particular house during lockdown, 2 had been sold in old hatfield. I contacted both agents, said if they become available could they give me first offering. One with another agent came back up on rightmore, they ignored all my emails, never returned calls, when i submitted a rightmore enquiry they just emailed me details of the house i was desperately wanting to buy. i ended up knocking on the neighbours door to get the owners details. I viewed privately. He wanted to go through the agent still, i was really narked that they would get paid when they hadn't called me back (I'm stubborn). I then got a call from Country properties, the other one had come on the market, they wanted a quick sale, and i viewed and offered. I felt bad for the other owner but glad they weren't going to earn any commission from me. Lynda has been amazing. I recommended my friend use them and they have sold her house quickly and been equally as efficient. Covid19 has been an excuse for some companies to hide behind bad service but country properties really stepped up to the mark. Always answer the phones/emails etc. Would definitely use them if i sell..... but hoping its my forever home.

Sharon · 17 March 2021

Agent replied · 16 March 2024

Dear Sharon, Thank you for the glowing review, we were only to happy to help find you and secure you the home of your dreams. We hope you will be very happy and do not need us in the future - but you know where we are if you do. Best wishes, Linda and all the team at Country Properties Hatfield.

5/5

Google

Had a lovely time speaking with Moby he has given me a valuation on my property and I can’t wait to get it sold with him!!!

Yasin · 22 June 2026

Agent replied · 22 August 2026

Thank you so much for your kind words! It was a pleasure meeting you, and Moby was delighted to help with your valuation. We're excited to get your property on the market and work towards securing the best possible result for you. Thank you for choosing Country Properties Hatfield, we look forward to supporting you throughout the entire journey!

5/5

Google

Having been a tenant in a property managed by Country Properties for nearly 5 years, I can say that generally they provide a hands-off, but attentive service. Allowing a rental property to feel like a home, without the intrusion of overbearing management. Upon our departure, Maddison in particular has been brilliant in co-ordinating viewings and has respected our needs for emptying and cleaning the property.

Michael · 21 April 2026

5/5

Google

Dawn is really friendly and cooperative. She always respond quickly whenever we asked for any time of issues. It’s been more than 7 months with country properties and we have never faced any difficulties. Always good communication and understanding. One the best estate agency I came through till date.

Sakshi · 15 February 2024

Agent replied · 16 March 2024

We are absolutely thrilled to hear that your experience with us over the past 7 months has been exceptional. At Country Properties Estates and Lettings Agent, fostering clear communication and understanding is at the core of our approach, and we are delighted that you have found it beneficial. Thank you very much for your feedback, Dawn.

5/5

Google

We found a property in Hatfield. After the viewing the whole process went really well and quickly. Dawn was very friendly and helpful from day 1. I cant recommend her highly enough. It was very easy to communicate with her, she responded always very quickly. We can’t thank enough her help!

Tibor · 17 December 2023

Agent replied · 16 March 2024

Tibor, thank you very much for your review, I am truly grateful for your kind words and I am glad we could assist you in finding your new home, which I hope you are very happy in. Thank you once again, Dawn

5/5

Trustpilot

Highly recommend Country Properties

Highly recommend Country Properties! Recently sold our house through them and everyone we dealt with was great, friendly and easy to communicate with! Sasha is especially good at her job and kept us fully informed throughout the process, which was quite stressful at times for us!

Lottie · 7 July 2025

5/5

Google

Dawn's dedication to her work is unmatched, she is exceptional. The support I received from Dawn when I was looking for accommodation was massive, so professional and kind. If you are looking for accommodation, I recommend Dawn a million times.

Mastano · 3 July 2024

Agent replied · 3 July 2024

Mastano, thank you for your kind words, I am glad that you had a great experience from me and that your experience was so successful and you are now one of our tenants. Thank you, Dawn

5/5

Google

Renting a house with a pet can be quite a challenge but the rental team at Country made it very easy from the start! Jodie in particular was very accommodating, responding quickly and with clarity to all of my requests & enquiries. Throughout the process we were informed of all developments and charges. Quite often with letting agents you don't see them from key handover to contract renewal twelve months later. However Audrey, as our property manager, has been outstanding in quickly following up on a couple of technical issues, arranging contractors and even putting out our bins whilst we're away on holiday! We're very pleased with the quality of finish in the property delivered and the hands on approach to details in the garden, paint and carpets taken by Country Country Hatfield are a breath of quality customer care and professional pride in the often less than impressive world of home rental and we would happily rent with them again.

Andy · 18 March 2019

Agent replied · 16 March 2024

Dear Andy, Thank you very much for your kind review, it really means a lot to us here at Country Properties! We are delighted that you have had such a positive experience with us and hope this continues for you. We wish you all the best in your new home, you know where we are if you need us! Kind regards, Jodie and Audrey

5/5

Google

Moving to a new area and finding a place to rent can be a daunting experience, but Country Properties - especially Jodie, Audrey and Zoe - have been fantastic. It felt very much like they were keen to find the right property rather than just trying to put me in any old one. Unlike other agents I've used during my search, I didn't feel under any pressure from them either to rush a viewing or to make a decision. Jodie was brilliant at answering questions, and had fantastic knowledge of the properties she showed me around. It made me feel very confident in my choice of place to rent, and they were by far the best of the many local are agents I've interacted with.

James · 18 March 2019

Agent replied · 16 March 2024

Dear James, We are delighted that you have had such a positive experience, it has been a pleasure assisting you. We wish you all the best at your new home! Kind regards, Jodie, Audrey and Zoe.

5/5

Google

I can't thank Linda, Zoe and the whole team at Country Properties, Hatfield, for making the daunting process of selling our house as easy as it possibly could be. We purchased our home through them 8 years ago and there was never any doubt when we decided to sell that we would go back to them. There wasn't ever a moment when I felt they weren't doing everything in their power to sell our home or keep sale proceedings moving forward. I think I probably spoke to Linda and Zoe more than my own wife during this time. The level of customer service after the sale had been agreed was faultless and this is where I believe companies like Purple Bricks fall down. Selling a home is personal and it needs that personal touch you only get from a local agent. Thank you everyone at Country Properties!

Michael · 18 March 2018

Agent replied · 16 March 2024

Dear Mike, Thank you for your kind review, this was very much appreciated by all the team. Kind regards, Linda.

5/5

Google

My wife and I let our house through Country Properties in Hatfield for just over two years, and when the time came to sell we had received such an excellent and personal service that we chose them for the sale as well. The team in the office made every effort to ensure the management of the property and tenants was conducted with minimal fuss and maximum efficiency, and as a result the time we spent as landlords was entirely hassle-free; an experience I know is not common for those in the letting business. When it came to sell, the arrangements were again conducted smoothly and conveniently. With both of us away a lot of the time and rarely able to meet face-to-face or correspond regularly we were dependent on the initiative and proactive approach of the team at CP to push things along, which they did throughout the process. Our thanks to Jodie, Audrey, Linda, Tim, Zoe and Sam for all their efforts - they are a team that genuinely add the personal touch and clearly care about the quality of the job they deliver.

Ben · 18 March 2018

Agent replied · 16 March 2024

Dear Ben, Thank you so much for this review, it is very much appreciated. Kind regards, Linda and all the team.

5/5

Google

Our experience with Country Properties has been great to say the least and I think they are the best in the region. Linda and her team were exceptionally helpful at each and every step of the purchase process and being a first time buyer it meant a lot to us. I will strongly recommend to everyone who is planning to buy or sell their property in the area. All the very best to you and your wonderful team Linda.

Shirish · 18 March 2018

Agent replied · 16 March 2024

Dear Shirish, Thank for this kind review, it really was appreciated. Kind regards, Linda and the team.

5/5

Google

My partner and I have rented a property from Country Properties Hatfield and the whole process was fantastic from start to finish. Charlotte Manning was our main point of contact and she made the process smooth and painless, First class customer service throughout. I would highly recommend Country Properties Hatfield. Friendly, informative and great service :)

Chloe · 17 March 2023

Agent replied · 16 March 2024

Thank you for your great review Chloe! We are very happy to hear you enjoyed our services. Please do not hesitate to contact us if you need any further assistance :)

5/5

Google

I have had a really positive experience with Country Properties Hatfield from initial searching for property/flat to rent with their quick and swift honest reply to emails. They are incredibly professional, supportive and responsive and have made my life stress free this time of searching for properties. I highly recommend them to anyone looking for a reliable letting agents for unquestionable letting performance.

Prince · 24 April 2025

Agent replied · 22 March 2025

Thank you very much for your kind and thoughtful feedback. We are so pleased to hear that your experience with Country Properties Hatfield has been a positive one so far. Our team is committed to delivering honest, professional, and responsive service at every stage of the lettings process, so it is wonderful to know that this was reflected during your recent viewing. Making your property search as smooth and stress-free as possible is exactly what we aim to do.

5/5

Google

I recently purchased a property which was being marketed by Country Property in Hatfield. From my initial contact to arrange a viewing, through to post completion of the sale, I found the team at Country Properties Hatfield to be professional, friendly and excellent in keeping all abreast of progress at each stage of the transaction. To Linda and the team at Country Properties Hatfield, you have my upmost thanks for helping me become a homeowner.

Samuel · 18 March 2019

Agent replied · 16 March 2024

Dear Samuel, Thank you, we are really happy that we found you your first home and that your experience as a buyer was a positive one. Kind regards, Linda and all the team.

5/5

Google

I’ve dealt with Dawn for for a while now. She’s so helpful and her communication is excellent. I can’t fault the way she is. She’s a true pleasure to work along side. Any issues she’s there on the ball.

Billy · 28 March 2024

Agent replied · 31 March 2024

Thank you very much for the review, it is much appreciated. Always happy to help. Dawn

5/5

Google

Peter and the team made the process of moving in fantastic from start to finish. …

Robert · 20 March 2025

Agent replied · 5 March 2025

Thank you for your kind words and five-star review. We are so pleased to hear that you had a fantastic experience with us. Providing clear communication and a personable service is always our goal, so it is wonderful to know we met your … More

5/5

Google

5-Star estate agents! We bought our first house through Country Properties Hatfield. It has been our great experience working with the team Sam, Tim, Linda, and Zoe. They have been patience and kind to assist us in our multiple viewings, negotiating the price and arranging our desired completion date. Due to their professionalism, we strongly recommend Country Properties Hatfield. We wish the Team all the best in the years to come.

Tuan · 17 March 2020

Agent replied · 16 March 2024

Dear Tuan, thank you for your kind review, we glad that you had a great experience purchasing your first home with us. We wish you all the best for the future, kind regards, Linda and all the team.

5/5

Trustpilot

Superb from start to finish

Superb from start to finish. Excellent communication throughout my house sale (especially Phil). All staff are friendly and helpful. Speedy service.

Karinda · 18 December 2025

5/5

Trustpilot

excellent service again

we have sold several properties with CP and again Ken & Sasha were excellent - highly recommend.

Paul · 20 January 2026

5/5

Google

It has been a pleasure dealing with Tim, Linda, Zoe and Sam, a well put together Team. We truly appreciated their positive, honest approach and we are pleased to recommend their high standard of professional service. A big thanks to the Team for all hard work in helping us sell our house. We are wishing Country Properties Hatfield all the best in business for many years to come.

Laura · 17 March 2020

Agent replied · 16 March 2024

Thank you, Laura, for the positive review, it was a pleasure working with you. Best wishes, Linda and the team at Country Properties Hatfield

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Questions about Country Properties Hatfield

How many reviews does Country Properties Hatfield have?

Country Properties's Hatfield office has 264 reviews across four platforms: 156 on Google, 1 on Facebook, 18 on View Agents, 89 on Trustpilot (across the whole business).

What is Country Properties Hatfield's rating?

Country Properties Hatfield is rated 4.8 out of 5 across all 264 reviews, and 4.9 out of 5 on Google from 156 reviews.

What do sellers say about Country Properties Hatfield?

9 reviews from sellers, rated 5.0 out of 5 on average. For example, Mike wrote: "Recently used Country Properties to sell our house in Hatfield Garden Village. Perfect service, I could not ask for more. The two people we dealt with mainly ..."

What do buyers say about Country Properties Hatfield?

5 reviews from buyers, rated 5.0 out of 5 on average. For example, Rashid wrote: "Charles Ginn was my first point of contact who is extremely supportive. I found everyone in the Country Properties extremely helpful, prompts and competent. I ..."

Has Country Properties won any awards?

Yes. In The Trusted Agent 2026 awards: Country Properties, Hatfield won Gold; Country Properties, Shefford won Gold; Country Properties, Biggleswade won Trusted Agent; Country Properties, Hitchin won Trusted Agent.

Where is Country Properties's Hatfield office?

Country Properties Hatfield, 7 The Broadway, Hatfield, Hertfordshire, AL9 5BG.

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