Every review we hold for the Baldock office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI would highly recommend Country Properties Baldock, Michelle, Irma and the team, are professional and helpful. All viewings were communicated and managed professionally, and follow up feedback was always communicated promptly via a phone call or email.
The whole process of selling and buying a property can be very stressful and frustrating, and we had a particularly difficult time. Michelle and Irma supported us during the process, by chasing other parties involved including solicitors and buyers to keep the process on track and to keep all lines of communication going. Their experience and expertise made a difference. A big thank you to Country Properties Baldock.
Pauline · 22 July 2026
Agent replied · 22 August 2026
Thank you so much for your wonderful review and recommendation. It means a great deal to us that you took the time to share your experience.
We're delighted to hear that Michelle, Irma, and the team kept you informed throughout the process and that our communication and support made a positive difference. We understand that buying and selling a home can be both stressful and challenging, especially when unexpected difficulties arise, so we're pleased we were able to help keep everything moving and provide reassurance along the way.
Your kind words about Michelle and Irma's dedication, experience, and persistence in coordinating with all parties involved are greatly appreciated, and we'll be sure to pass on your thanks to them.
Thank you again for choosing Country Properties Baldock.
★★★★★ 5/5
GoogleI cannot speak highly enough of the team at the Baldock Office. It is said that a house sale is one of the most stressful times but the team at Baldock helped to make this process simple and stress free. Always professional and always there to answer any question relating to the sale. One of the best comments I can make is that they price their houses competitively thus not leaving you with too high an expectation. I would have no hesitation in recommending Country Properties Baldock to friends and family.
Miguel · 22 May 2026
Agent replied · 22 August 2026
Thank you so much for taking the time to leave such a wonderful review. We’re delighted to hear that the Baldock team helped make what can often be a stressful process feel simple and manageable for you.
Providing honest advice, clear communication, and ongoing support throughout the sales process is something we pride ourselves on, so it’s fantastic to know this came across in your experience with us.
Your recommendation truly means a great deal to the whole team at Country Properties Baldock. Thank you again for placing your trust in us, and we wish you all the very best for the future.
★★★★★ 5/5
GoogleWe went through a particularly difficult and stressful process, but throughout it all Irma was outstanding. She kept everything moving when things could quite easily have fallen apart and, honestly, without her I’m convinced the deal would have collapsed.
What really stood out was how on top of everything she was at all times. Communication was excellent throughout, and she worked incredibly hard to keep all the different stakeholders aligned and informed, even when tensions were running high. She handled the situation with real professionalism and calmness, which made a huge difference.
You could probably find someone slightly cheaper, but in our experience you really do get what you pay for. The service was worth every penny. They went above and beyond for us and exceeded our expectations by quite a margin.
I genuinely wouldn’t hesitate to recommend them.
David · 22 May 2026
Agent replied · 22 August 2026
Thank you so much for your kind words and thoughtful review. It really means a lot to hear about your experience, especially knowing how stressful the process became at times.
Irma will be absolutely delighted to read this. She works incredibly hard to support clients through challenging situations, and we’re so pleased her communication, professionalism, and determination helped keep everything on track for you.
We truly appreciate the trust you placed in us throughout the process. Thank you again for your recommendation, it was a pleasure working with you, and we wish you all the very best moving forward.
★★★★★ 5/5
GoogleWe had a great experience with Country Properties in Baldock. Irma and Michelle were absolutely amazing throughout the whole process.
We ran into a few issues around contract exchange, but they worked hard to get everything back on track quickly and clearly. We also experienced delays with our buyer, which could have been very stressful, but Irma and Michelle remained professional, supportive, and proactive the entire time.
Their communication and reassurance made a real difference, and we always felt looked after. Highly recommend the Baldock team, especially Irma and Michelle.
Martin · 13 February 2026
Agent replied · 13 April 2026
Thank you so much for your wonderful review.
We’re absolutely delighted to hear that you had a great experience with Country Properties in Baldock. Irma and Michelle will be especially pleased to read your kind words. Thank you again for your recommendation, it truly means a lot to the whole Baldock team!
★★★★★ 5/5
GoogleFirst class service provided, and no hesitation in recommending them to other home owners.
My initial contact was with Matthew, who met me at the house with an excellent research document - market appraisal - on where this property fitted in Baldock. He was keen for the work, and advised it should gender a lot of interest, as there were few similar properties in the town.
His advice was taken on how to best present the home to prospective purchasers. Once appointed, he moved swiftly to bring the house to the market. There was lots of interest, several offers made, and a sale subject to contract agreed within a week.
I am pleased to confirm this single agreed sale has progressed to a satisfactory completion.
The sales team has been led by Irma their experienced Director, who took a personal interest, and provided good guidance to me throughout the sale process, and skillfully dealt with all the queries and any concerns the purchasers had. Whenever Irma was not available, Michelle would step in to cover, and vice versa. Their ability to cover the week-ends for viewings was instrumental in meeting the buyer's needs.
I live some 70 miles away, and was remotely selling a relative's home. This was no impediment to the sale of the house.
David · 13 January 2026
Agent replied · 13 April 2026
Thank you very much for taking the time to leave such a detailed and thoughtful review. We are delighted to hear that you were so pleased with the service provided and that the sale progressed smoothly through to a successful completion.
We are especially pleased to know that the market appraisal, advice on presentation, and proactive approach to launching the property made a positive impact from the outset. We’re also grateful for your kind words about Irma and Michelle. Their commitment to providing consistent support and addressing the buyer’s queries is something we take great pride in as a team.
Managing a sale from a distance can be challenging, so it is particularly rewarding to know that our communication and guidance made the process straightforward and stress-free for you.
Thank you again for your recommendation. It was a pleasure acting on your behalf, and we wish you all the very best for the future.
★★★★★ 5/5
GoogleMust say that Country Properties Baldock I found to be an estate agent that guided me through the process of selling making me feel that they were there to give good advice and very professional in their dealings. I was impressed by Mr Mount at the first contact he made me aware of the process in selling property. Then dealing with Erma and Michelle taking me through the process giving sound advice. I would recommend this estate agent to anyone looking for a easy way to sell their house.
Robert · 3 January 2026
Agent replied · 28 January 2026
Dear Robert, thank you for sharing your positive experience with our Baldock team. It is really appreciated!
★★★★★ 5/5
GoogleWe couldn’t be happier with the service we received. The team was exceptional from start to finish, and they were instrumental in helping us navigate every hurdle we encountered throughout the entire process. A massive thank you to Michelle in particular, her support, professionalism, and dedication made all the difference. We highly recommend them!
B · 22 July 2026
Agent replied · 22 August 2026
Thank you so much for your kind review! We're thrilled to hear that you had such a positive experience with our team and that we were able to support you through every stage of the process.
A special thank you for your lovely words about Michelle. She'll be delighted to know that her professionalism, dedication, and support made such a positive difference to your experience. We'll be sure to pass on your feedback to her and the rest of the team.
It was a pleasure helping you, and we truly appreciate your recommendation
★★★★★ 5/5
GoogleWe have recently let our property through Country Properties in Baldock and have been very impressed by the service they provide. Making it a hassle free experience.
We would certainly recommend them to anyone who is needing an agent to look after their property.
With special thanks to Vicky and her team.
Sue · 22 June 2026
Agent replied · 22 August 2026
Dear Sue, thank you for taking the time to leave such a glowing review for our lettings team and your recommendations. We will be sure to pass on your kind words to the team!
★★★★★ 5/5
GoogleWe dealt with Michelle at the Baldock branch who was so very helpful keeping us updated regularly. Our purchase was a very long process but she was very patient
Sue · 1 August 2026
Agent replied · 22 August 2026
Thank you so much for taking the time to leave such a lovely review. We're delighted to hear that Michelle at our Baldock branch kept you informed throughout your purchase and provided such patient and professional support during what was a lengthy process. We'll be sure to pass on your kind words to her, they'll mean a great deal. We truly appreciate your recommendation and wish you all the best in your new home.
★★★★★ 5/5
GoogleIt was with trepidation that I chose country properties as I didn't have the best experience a few years ago. I felt that I could not work with the other agent in Baldock so I went with country properties again.
I can confirm that my experience this time was faultless. Very polite and helpful and I felt this time they were really working hard for me. It took a lot of work but they got us over the line. I felt they really earned their money.
I would reccomend them and would use them again.
Mark · 13 February 2026
★★★★★ 5/5
GoogleWe recently completed a property transaction with Country Properties (Baldock), and I cannot recommend them highly enough. Despite facing constant delays and obstacles with multiple solicitors, the team, particularly Irma and Michelle, were absolutely outstanding throughout the process.
Our sale ended up taking over 18 months to complete, but Irma and Michelle were committed to seeing it through at every turn. Their proactive approach, persistence, and unwavering support made an incredibly challenging experience much more bearable. They consistently went above and beyond, chasing solicitors, keeping us informed, and ensuring that progress was made, even when things seemed at a standstill.
Their professionalism, dedication, and guidance were second to none. Without their help, I’m not sure we would have reached a successful conclusion. If you’re looking for an estate agent that truly cares and is willing to go the extra mile, I wholeheartedly recommend Country Properties (Baldock).
Scott · 23 December 2024
Agent replied · 4 December 2024
Hi Scott, thank you for leaving such a wonderful review for our Baldock sales team and for trusting Country Properties with the sale of your property. We're thrilled to hear that you enjoyed your experience with our company. Thank you again for your glowing review about Irma and Michelle.
★★★★★ 5/5
GoogleAbsolutely brilliant service - Tyrone was very informative and gave us good advice, he then sold our house within 26 hours! Would definitely use again
Diane · 22 April 2026
Agent replied · 22 August 2026
Dear Diane, thank you for taking the time to leave a glowing review for Tyrone, it is appreciated and we will be sure to pass your kind words on! Thank you
★★★★★ 5/5
GoogleCountry properties have been excellent throughout what turned out to be a tricky sale. The quality of photos for our listings were great and the accompanied viewing process went really smoothly. Irma went above and beyond to ensure that the sale progressed through to exchange, despite strong pressure being exerted by some parties in the chain.
We would definitely use Country Properties again as everything has been managed so professionally throughout. Thanks all, it’s been a pleasure working with you all.
Mark · 4 August 2024
Agent replied · 17 March 2024
Thank you for taking the time to write such a great review, its been a pleasure. We wish you well for the future.
★★★★★ 5/5
GoogleWe've been searching in Baldock for some time now and the team at Country Properties have been consistently helpful and professional. Their new team member Christian went out of his way on Thursday to show us a variety of properties, was up front in telling us what he did and didn't know (which we always really appreciate!) and followed up with extra information via email very quickly - a personable and helpful agent who I would definitely recommend!
Sarah · 4 August 2024
Agent replied · 17 March 2024
Thank you for letting us know about your experience. Receiving feedback like this is great for staff morale. Please do not hesitate to contact us again.
★★★★★ 5/5
TrustpilotHighly recommend Country Properties
We would 100% recommend Country Properties. The whole team are fantastic - and we received so much support from Sasha. She handled everything so calmly and professionally from start to finish, and her communication was excellent throughout the whole process. We’re so grateful for everything she did to get us over the line. Thank you Sasha and Team CP!!
LMC · 26 February 2026
★★★★★ 5/5
GoogleWe dealt with Michelle Woods and Irma Bucci in the Baldock branch. Michelle and Irma were very helpful and attentive to our questions and comments and maintained a smooth process with the sellers, giving us regular updates and keeping the process moving. Very satisfied!
Anthony · 12 September 2025
Agent replied · 9 October 2025
Dear Anthony, thank you for sharing your experience and your comments for Irma and Michelle. We will ensure to pass them on. Thank you!
★★★★★ 5/5
GoogleI have recently completed a house purchase with Country Properties and received excellent customer service. Christian showed me round the property. He was both friendly and knowledgeable and made some helpful suggestions about changes that could be made to the property. Michelle was then my point of contact when I decided to purchase the property. Michelle is very personable and happy to help and on a number of occasions when I asked to see the property again, both Michelle and Christian were happy to oblige. Michelle also helped me out greatly when there were delays, providing reassurance to the vendor. Her recommendation of a conveyancing solicitor was also spot on.
I would happily recommend Country Properties to anyone looking to buy or sell.
Eleanor · 7 March 2024
Agent replied · 17 March 2024
Hi Eleanor, thank you for leaving such a glowing review for Michelle and Christian, we really appreciate it. Wishing you the best of luck in your new home!
★★★★★ 5/5
GoogleThank you so much to the team at Country Properties, Baldock in selling our home. Matthew was great from the initial valuation through to providing valuable advice to assist us with our purchase. Irma was amazing at keeping on top of the entire chain - we wouldn’t have exchanged on time without her tenacity!
Dan · 24 March 2025
Agent replied · 1 April 2025
Dear Dan, thank you for taking the time to leave a glowing review for our Baldock team, it is much appreciated. Wishing you the best for the future!
★★★★★ 5/5
TrustpilotCountry Properties did an excellent job…
Country Properties did an excellent job of helping me through a sale and purchase. They organised a huge amount of viewings and made them back to back where possible minimising inconvenience to my family. The sale went smoothly despite having trustees involved. When I started viewing houses I was encouraged to spend as much time as I needed in each property. On a second viewing they even offered to get some help when the loft ladder was jammed and I needed to check the size. Very helpful and friendly on the phone I am happy to recommend them.
Danielle · 1 July 2026
★★★★★ 5/5
GoogleWe would like to say a massive thank you to Country Properties in Baldock for their handling of the sale of our house. Matthew visited us and gave us great advice as to the likely selling price and he was spot on! He also took lots of great photos for our brochure. The property was listed on their 'forthcoming properties' website (great idea) and we immediately had three viewings. The third viewing submitted an offer which was accepted. The following day our property was listed on Rightmove - so technically it sold in minus one day!
The sale involved very challenging timescales and there were a number of issues to solve before exchange of contracts. Irma worked tirelessly throughout liaising almost daily with three conveyancers and keeping us up to date on developments. The Team in Baldock including Michelle also worked hard to get the ball 'over the line'. We had exceptional service from Irma and her team and can highly recommend them.
Ray · 16 October 2023
Agent replied · 17 March 2024
Thank you for your wonderful review Ray! We are delighted that our staff in the Baldock office have been so accommodating and that the hard work we put in daily is recognised. So, thank you for your kind words and we look forward to seeing you again.
★★★★★ 5/5
GoogleReally grateful to all at Country Properties Baldock for helping us with our sale both with sensitivity and professionalism and making it completely stress free. Thank you!
Peter · 13 November 2025
Agent replied · 11 December 2025
Thank you so much for your wonderful review! We’re delighted to hear that your experience with Country Properties Baldock was both professional and stress-free. It was a pleasure assisting you with your sale, and we truly appreciate you taking the time to share your experience. Wishing you all the best in your next chapter!
★★★★★ 5/5
GoogleCountry Properties were extremely helpful in my house purchase. They went above and beyond even chasing part of the chain that wasn't in their control. Thank you so much Irma. We wouldn't have exchanged in the time frame if you hadn't had worked your magic 🪄 🙏 …
Damian · 28 February 2025
Agent replied · 28 February 2025
Dear Damian, thank you for leaving a wonderful review for our Baldock Sales team. We will ensure to pass on your lovely comments to Irma. Wishing you all the best in your new home!
★★★★★ 5/5
GoogleWe recently searched for a property in Baldock and worked with Christian at Country Properties. We were impressed by Christian's approach. He was not just enthusiastic but really knew each property inside out, which was a huge help. Alongside his extensive local knowledge, his punctuality and polite manner stood out. He answered all our questions clearly, making our property search much smoother and more informed. A very positive experience!
Justyna · 17 January 2024
Agent replied · 17 March 2024
Dear Justyna, thank you so much for taking the time to leave such a glowing review for Christian. We will be sure to pass on your wonderful feedback!
★★★★★ 5/5
GoogleAmazing Estate Agents from start to finish, I want to say a big thank you to Tracey, Martin, Michelle, Irma and Sarah and the rest of the team for making a very difficult process in terms of buying and selling a house more bearable :) they always spoke to me when I needed to ask a question, they are so helpful and friendly and very hard working and I would recommend them then to everyone! Thank you so much for all your assistance and thank you for making our dream come true :)
Eve · 18 March 2023
Agent replied · 17 March 2024
Eve, thank you so much for your kind words. We are so glad that we have been able to make your experience a good one. The staff in Baldock are so pleased with your 5 star review, which makes all the hard work we put in so worth it!! Once again, thank you.
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